We ordered a hooded towel with bag. Unfortunately there was a problem with a seam. The customer service team were brilliant. They responded quickly and immediately sent a new replacement. The towel it... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
This is my first wetsuit for trips to the beach and lochs in Scotland in the summer! and so far so good. I followed the Osprey sizing guidelines and the fitting is pretty good. The quality seems good... Leggi di più
The products are fine however when you need a refund it takes forever! Had to send two things back, both were sent on a tracking service so I knew when the arrived back yet it still took nearly a mo... Leggi di più
Was looking around for a robe like this to put on after a sea swim but also post Ultra runs and this robe delivers. Lovely and cosy, the right length and was perfect post my Gower Penisula run at... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Raised by Surf and Skate culture for over 25 years, Osprey Action Sports is one of the UK’s best-selling surf brands and Europe’s fastest growing skate brands. Founded on the coasts of Devon, we pride ourselves in offering durable, quality action sports products which are accessible to people of any level. Whether you’re looking to hit the halfpipe with one of our skateboards, cruise the seafront on a longboard or get in the water with our wetsuits or surfboards, we have a range of products which are perfect for getting the adrenaline pumping.
Informazioni di contatto
8 Wentworth Rd, Heathfield Industrial Estate, TQ12 6TL, Newton Abbot, Regno Unito
- 0845 576 7686
- info@ospreyactionsports.com
- www.ospreyactionsports.co.uk
3,8
Molto buono
5K recensioni
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Le persone hanno visualizzato anche
Son in law delighted with his birthday…
Son in law delighted with his birthday present. Excellent dry robe, many thanks.
8 luglio 2026
We bought an Osprey balance board for…
We bought an Osprey balance board for our 13 y.o and it's been a great present. The whole family use it almost daily for messing around with and practising on. It tidies away nicely too.
22 giugno 2026
Good quality item and comfy fit
14 luglio 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Still waiting for refund for a returned…
Still waiting for refund for a returned article. Returns are not free. Contacted customer service twice so far. Evri said it was returned to Osprey on 24th July.
I shan't be using this company again.
14 luglio 2026
Risposta di Osprey Action Sports
Thank you for your review. Please accept our sincere apologies for the delay in responding.
We've been experiencing a particularly busy period, but one of our Customer Service team will be in touch with you shortly to help resolve your query.
Thank you for your patience.
Kind regards,
Customer Service Team
Quality wetsuits
Quality wetsuits, quick delivery and returns when we needed the next size.
14 luglio 2026
Huge issue with returning items
Huge issue with returning items – they don't reply. I bought an item a month ago and I am still waiting for my refund.
13 luglio 2026
Risposta di Osprey Action Sports
Thank you for your review. Please accept our sincere apologies for the delay in responding.
We've been experiencing a particularly busy period, but one of our Customer Service team will be in touch with you shortly to help resolve your query.
Thank you for your patience.
Kind regards,
Customer Service Team
It takes a week to get a reply from…
It takes a week to get a reply from customer services
6 luglio 2026
Risposta di Osprey Action Sports
Thank you for taking the time to leave your review.
I can see that one of our Customer Service team is already working on your case and will continue to assist you until the matter is resolved.
Kind regards,
Customer Service Team
Delayed order and no response
I must he a minority looking at the reviews, but my order got dispatched quickly and has now been sat with Evri for over a a week and the only response I have had from Osprey has been from AI and no further correspondence. I cant even get in touch with Evri about it to see what has happened to the order.
I cant reply to your request, but I am updating here to give you the order number which is OS-117746. It would be great if you could look into this.
7 agosto 2026
Non scritta su invito
Risposta di Osprey Action Sports
Thank you for taking the time to leave a review.
Unfortunately, we haven't been able to identify your enquiry from the information provided. We've requested a few more details so we can locate your case and provide a more specific response.
We look forward to hearing from you.
Kind regards,
Customer Service Team
Quick dispatch and delivery
Quick dispatch and delivery, beach shoes were great quality
6 luglio 2026
Great products great value amazing…
Great products great value amazing customer service with quality items fast delivery. Perfect
24 giugno 2026
High quality and comfortable product
High quality and comfortable product. Sizing was as specified and delivery as expected.
13 luglio 2026
So easy to order and delivery was super…
So easy to order and delivery was super speedy
10 luglio 2026
Good quality , price and service
Bought two life vests, well priced. Excellent fit and quality, fast delivery.
3 luglio 2026
Worst customer service !
Worst customer service !! I placed and paid for my order but didn't receive the delivery. I requested a refund on July 28th and haven't received the money back yet to this date. This company can NOT be trusted.
3 luglio 2026
Risposta di Osprey Action Sports
Thank you for taking the time to leave your review.
I'm pleased to see that one of our Customer Service team has now been able to resolve this for you. We appreciate your patience and hope you're happy with the outcome.
Kind regards,
Customer Service Team
They have had my money for over a month…
They have had my money for over a month now and ignor emails ,when I do get a reply ut seems random and automated, absolutely disgusting service, avoid, if anything goes wrong you will never see the money, better customer service from a Sunday market .
Editing to facilitate Reply- Hi im not surprised you cant find it your completely incompetent, no money for me for nearly a month now ,but you were very quick to try and take down my review, disgusting
6 agosto 2026
Non scritta su invito
Risposta di Osprey Action Sports
Thank you for taking the time to leave a review.
Unfortunately, we haven't been able to identify your enquiry from the information provided. We've requested a few more details so we can locate your case and provide a more specific response.
We look forward to hearing from you.
Kind regards,
Customer Service Team
Brilliant product
Brilliant product, just what I wanted and also really helpful when I thought I'd used my old credit card. (I hadn't). And phew because the shorty is Fab.
8 luglio 2026
I returned an item as it was too small
I returned an item as it was too small. Emailed twice regarding refund and a phone call. Over a month now and still no refund!!
8 luglio 2026
Risposta di Osprey Action Sports
Thank you for taking the time to leave your review.
I'm pleased to see that one of our Customer Service team has now been able to resolve this for you. We appreciate your patience and hope you're happy with the outcome.
Kind regards,
Customer Service Team
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