Online for Equine Recensioni 

347
TrustScore 4.5 su 5

4,3

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

An order went slightly wrong, as the postage had not been added to the total, being several hundred miles away, pickup @ Warehouse was not going to happen, thought this was sorted by initial call and... Leggi di più

Valutata 2 stelle su 5

Item took over 3 weeks to arrive. Open day I ordered up until 2 weeks later the order was not processed. Upon realising my address was on IOW I had to pay an additional £10 delivery (aswell as the in... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Exceptionally helpful staff... Really went over and above...next day delivery... Well packaged... I really couldn't ask for more especially when I had been majorly let down by another equine retail ou... Leggi di più

Valutata 5 stelle su 5

Absolutely first class customer service, I stupidly ordered the wrong product and even more stupidly didn't check the confirmation email. I only noticed when I received the dispatch notice. I rang th... Leggi di più

Dettagli dell'azienda

  1. Negozio di articoli per equitazione

Scritti dall'azienda

Online for Equine is an equestrian shop selling high-quality horse riding equipment including horse riding clothing, saddlery, tack, boots & more. For support, please call us using 01785-472221. Winners of the BETA Equestrian Retailer of the Year in 2017 and finalists for BETA Equestrian Online Retailer of the Year 2019 & 2020!


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

347 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 85% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,3

Tutte le recensioni

(347)

33 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I have ordered from On line for Equine…

I have ordered from On line for Equine on two or three occasions now, and every time I have spoken to extremely helpful people, whom provided me with exceptional service and courtesy. Will not hesitate to come back when I need more
Equipment for my horse's or myself. 11/10.

25 giugno 2022
Non scritta su invito
Valutata 5 stelle su 5

yogi boots

Lovely product really good service

11 giugno 2022
Non scritta su invito
Logo di Online for Equine

Risposta di Online for Equine

Thank you for taking the time to review - Team O4E

Valutata 5 stelle su 5

Great company

Great company, boot we’re sent out very quickly, but I had to return as to big . I received the new ones 4 days later, fabulous service and great quality boots. Would highly recommend them 👍🏻

11 giugno 2022
Non scritta su invito
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Risposta di Online for Equine

Thanks Joanne - it's great to hear you had a good experience with our returns service.

Valutata 5 stelle su 5

Absolutely brilliant

Absolutely brilliant!
Great product range, really helpful and forthcoming with delivery timeframes, my riding boots arrived earlier than expected (in perfect timing for my lesson) and the quality is amazing!
I want to ride every day now because they look and feel so good.

Definitely going to become my go to place for sourcing riding gear..thank-you so much!

28 maggio 2022
Non scritta su invito
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Risposta di Online for Equine

Thanks for your feedback - we have worked hard to ensure delivery timeframes are clear so this is great to hear :)

Valutata 5 stelle su 5

Great service

Great service, items arrived quickly.

26 maggio 2022
Non scritta su invito
Logo di Online for Equine

Risposta di Online for Equine

Thank you for taking the time to review - Team O4E

Valutata 5 stelle su 5

Wonderful

Wonderful, came in a couple of days and it hasn't made any difference to my almost blind mini Shetland, the piece over the eyes are much more see through than any other fly masks. My other ponies like theirs as the ear pieces do not make them sweat. Happy customer

26 maggio 2022
Non scritta su invito
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Risposta di Online for Equine

Thank you for taking the time to review :)

Valutata 5 stelle su 5

Just bought my new boots love them

Just bought my new boots love them, wore them today and considering they are brand new leather, I am very impressed at how comfortable they are. Good fit fantastic price whats not to love

22 maggio 2022
Non scritta su invito
Logo di Online for Equine

Risposta di Online for Equine

Thank you for taking the time to review - Team O4E

Valutata 5 stelle su 5

Just great!

Great website. Quick service. Good price.

21 maggio 2022
Non scritta su invito
Logo di Online for Equine

Risposta di Online for Equine

Thank you for the lovely feedback - Team O4E

Valutata 5 stelle su 5

Recommend this company

Lovely company. Reasonable priced. speedy deliveries and very helpful staff. All From ordering to queries that were handle afterwards.

20 maggio 2022
Non scritta su invito
Logo di Online for Equine

Risposta di Online for Equine

It's always great to hear when our team have been helpful, thank you for taking the time to review - Team O4E

Valutata 5 stelle su 5

Excellent service

Excellent service. The boots were a size small but that is what I ordered. When a return and reissue was requested this was done without hesitation and great service. Would recommend this company.

19 maggio 2022
Non scritta su invito
Logo di Online for Equine

Risposta di Online for Equine

Thank you for taking the time to review - Team O4E

Valutata 1 stelle su 5

BUYER BEWARE

BUYER BEWARE
10 working days after order was placed (17 days with weekends and BH's) and my order still hasn't left the "external warehouse", order daid 3-4 days to dispatch. Money was taken from my account at time of order without them even having the item available to dispatch. Email correspondance was extremely poor so phoned them. Were "investigating" where item was and could not confirm a dispatch time so refund requested. To their credit my order was refunded immediately but this does not make up for the misleading dispatch times and poor customer service.

9 maggio 2022
Non scritta su invito
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Risposta di Online for Equine

We are incredibly sorry for your experience; the external warehouse Le Mieux have undertook a stock take and launched a new system which has caused huge delays and issues with them releasing orders. We are sadly being told incorrect information by this warehouse which is causing the issue but we are raising this with management as we agree that the service received on this occassion is completely unacceptable and is not our normal high level of service. Please accept our most sincere apologies.

Valutata 5 stelle su 5

Brilliant service

Brilliant service. Good choice of riding hats. Ordered one day, informed the next day that they were on their way. Kept in touch by delivery people and came the following day. Excellent packing, no damage and what is more important….. no hassle for me! Thank you Online for Equine, I will be using you again!! 🌟 🌟🌟

26 aprile 2022
Non scritta su invito
Logo di Online for Equine

Risposta di Online for Equine

Thank you for taking the time to review - Team O4E

Valutata 5 stelle su 5

Fabulous service

Fabulous service, quick postage and quality goods. What more can I say!

22 aprile 2022
Non scritta su invito
Logo di Online for Equine

Risposta di Online for Equine

Thank you for taking the time to review - Team O4E

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