Okay when you sign up then watch as they try to suck every penny they can out of you. Will add an extra service without warning. When you want to cancel it is very complicated and clearly designed to... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
After having no Internet for almost a week then the landline failing too due to high winds I was pleased to manage to speak to someone after a few hours of trying. The first technician was very he... Leggi di più
Dan was extremely thorough and helpful, exactly the customer service I needed! While I’m still young and pretty savvy in most areas of technology, when it comes to landlines especially old styles I’m... Leggi di più
Excellent customer service agent who helped me recover the reduce my bill by £33.58 because I'd incurred these miscellaneous surcharges and extortionate fees when I'd lost my NHS bank staff job. I ha... Leggi di più
Dettagli dell'azienda
- Servizio di telefonia e internet
- Internet provider
- Provider di servizi Internet
- Gestore di telefonia mobile
- Servizio di pagamento
- Compagnia telefonica
Scritti dall'azienda
Best Business Broadband and Phone Line packages that help small businesses all over the UK to save on their bills. Get business broadband and landline deals from Onebill.
Making. Business. Simple.
Scritti dall'azienda
- Helping small businesses cut costs and thrive
- At Onebill, we focus on helping small businesses cut costs and thrive. We know that small businesses often get overlooked or hit with inflated prices for essential services. That’s why we’re here to offer smart, affordable solutions to keep your expenses in check and your business booming. With over 20 years of experience exclusively serving small businesses, we understand your unique challenges. Our dedicated team works closely with you to deliver reliable, cost-effective services tailored to your needs. We’re committed to bursting those bloated bills and providing exceptional value, so you can focus on growing your business.
- Over 20 years serving exclusively small businesses
- With over 20 years of experience exclusively serving small businesses, we understand your unique challenges. Our dedicated team works closely with you to deliver reliable, cost-effective services tailored to your needs. We’re committed to bursting those bloated bills and providing exceptional value, so you can focus on growing your business.
Informazioni di contatto
4,1
Molto buono
2K recensioni
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Not-so-good experience with Onebill wifi
I signed up with Onebill wifi mainly because of their low prices, but unfortunately, you get what you pay for. While the initial cost seemed reasonable, after 2-3 months I started noticing hidden charges creeping in. At one point, they even debited 3x the normal amount without any notice, which they later "refunded" in the form of credits rather than returning my money directly.
The service itself has been far from reliable. Almost every month, my internet connection goes down for 1-2 days.
Customer service is not the worst, but certainly not professional either—I'd rate them around 7/10. They try to help, but you can tell there's a lack of organization. Internet speed has been okay at about 7/10 when it’s actually working, but the overall quality of service is more like 3/10.
On top of all that, I get spam calls almost every week pushing upgrades or additional services like card machine, etc.
Cheap & good prices, but at the cost of reliability and transparency. Wouldn't recommend if you're looking for consistent service and peace of mind.
26 aprile 2025
Non scritta su invito
Risposta di Onebill Telecom
We want to reassure you that since your account was brought to our attention through your previous Trustpilot review, we have been working to resolve the issue. We have reached out to you for further information to help us move things forward.
We appreciate your patience and understanding and wish to express that your satisfaction remains a top priority.
Thanks, The Onebill Team
Very nice gent who help really well
Very nice gent who help really well , went through everything for me , very pleased with him , very respectful too , thank you
24 aprile 2025
Sammy was quick and efficient
Sammy was quick and efficient. Understood my request and actioned quickly
25 aprile 2025
Very helpful
22 aprile 2025
Stacey is a lovely individual who went…
Stacey is a lovely individual who went above and beyond to help me today. This was all done via live chat but she was professional and very helpful. Many thanks.
17 aprile 2025
Jamie is an out-standing worker
Jamie is an out-standing worker. Does his job right and keeps customer satisfaction at the forefront of his role. Absolute top notch lad. Give him a promotion!
17 aprile 2025
Excellent customer service
Excellent customer service, good listener and resolved the issue straight away.
16 aprile 2025
Rachel was very polite
Rachel was very polite , helpful and very supportive. Overall my experience was excellent.
15 aprile 2025
Resolved problem immediately
Resolved problem immediately. Understanding about the issue.
15 aprile 2025
Nice honest chap
14 aprile 2025
Excellent prompt service
14 aprile 2025
Abdul helped with the issue and solved…
Abdul helped with the issue and solved it really quickly
11 aprile 2025
I was fully informed and time was taken…
I was fully informed and time was taken to explain all my options.
11 aprile 2025
Addressed my concerns with Clear and…
Addressed my concerns with Clear and precise explanation.
9 aprile 2025
Best over the phone service I’ve had!
Dan was extremely thorough and helpful, exactly the customer service I needed! While I’m still young and pretty savvy in most areas of technology, when it comes to landlines especially old styles I’m a little dim😂 Dan was able to translate in to the proper lingo, was really patient and didn’t make me feel like a total idiot. Thank you Dan!
9 aprile 2025
Great customer service
Great customer service, thorough and efficient and clearly explained
9 aprile 2025
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