Online order never arrived!
I ordered an end-fed antenna from Olliter Laboratory @olliter.com and was initially in contact with Francesco based in Italy.
Our early email exchanges were normal, and he even provided some helpful technical information.
After 18 days, no package had arrived and Francesco stopped responding to my messages.
I requested a refund, but Olliter/Francesco has not replied.
At this point, I don’t know if I will ever receive either the product or my money back.
Very disappointing experience — I strongly recommend avoiding this company.
Today's update, 11/21/2025.
Olliter/Francesco finally replied saying that the package was shipped normally and that therefore it is no longer their responsibility if the package does not arrive. They add that this is due to the fact that I did not insure the package, however, this option was not presented to me at the time of ordering. Olliter will therefore not provide any refund.







