Oakleafe Group Recensioni 

237
TrustScore 4.5 su 5

4,6

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Valutata 5 stelle su 5

Aidan was amazing from day one! Additionally his department were genuinely contactable if he was on a site visit etc. Navigating a devastating loss was made so much easier with Oakleafe. Our ins... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

After an incredibly slow start the claim really moved forward when Cameron Dautry-Turner took over. He responded quickly to all forms of communication and helped us to an appropriate claim. Oakleafe... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Absolutely brilliant experience. The whole team were friendly, approachable, and genuinely cared about helping us. They took the pressure off completely and explained everything in simple terms. It wa... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

I have now met with a new loss assessor from Oakleafe and he has reassured me that Oakleafe will help me in the manner they initially set out. I am now confident that I will be ably assisted. A meetin... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Perito liquidatore
  2. Azienda di assicurazioni commerciali
  3. Compagnia assicurativa
  4. Azienda di assicurazioni per i proprietari di immobili in affitto

Informazioni su Oakleafe Group

Scritti dall'azienda

Oakleafe Claims: The UK’s Trusted Insurance Claims Experts

At Oakleafe Claims, we know that when disaster strikes, it can disrupt more than just your property - it can halt your entire business operation. Whether it's fire, flood, storm, subsidence, or another devastating event, the aftermath can be overwhelming. For business owners, the stakes are even higher, with potential loss of income adding to the stress. That’s where Oakleafe Claims steps in. As the leading loss assessor in the UK, we specialise in managing property damage and business interruption claims, ensuring that both your property and your livelihood are fully protected.

Why Choose Oakleafe Claims?

With over 80 years of experience, Oakleafe Claims has built a reputation as a compassionate, knowledgeable, and fiercely dedicated advocate for policyholders. We work exclusively for you, the claimant, not the insurance companies, ensuring that your interests are always at the forefront of our efforts. Winning 'Loss Assessor of the Year' three consecutive years at The British Claim Awards is testament to the company's client-centred approach.

Our team of expert loss assessors are equipped to handle all property damage claims, including residential, commercial, and industrial claims. We manage the entire process on your behalf, from initial assessment to negotiation and final settlement, allowing you to focus on getting your life and business back on track.

Comprehensive Services Tailored to Your Needs

Oakleafe Claims offers a full range of services to make the insurance claim process as smooth and stress-free as possible. Our services include:

  • Damage Assessment: We thoroughly evaluate the damage to your property, ensuring nothing is overlooked.
  • Claim Preparation: Our team meticulously prepares and submits your claim, using our extensive knowledge of insurance policies to maximise your settlement.
  • Negotiation: We negotiate directly with your insurance company, advocating for a fair and just settlement on your behalf.
  • Project Management: If repairs are needed, we oversee the restoration process, working with trusted contractors to ensure your property is restored to its original condition or better.

At Oakleafe Claims, we know that every claim is unique and treat it as such. Our personalised approach means you receive the dedicated attention and expertise your claim deserves. We take pride in our high success rate and the satisfaction of our clients, many of whom have trusted us through multiple claims over the years.

Your Peace of Mind, Our Priority

We believe in transparency, integrity, and relentless pursuit of the best outcomes for our clients. Trust Oakleafe Claims to stand by your side throughout the claims process, fighting to ensure you receive the full compensation you're entitled to. When disaster strikes, you don’t have to face it alone. Let Oakleafe Claims be your guide, advocate, and partner every step of the way.

Start your claim with us today and experience the Oakleafe difference - where expertise meets empathy.


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

237 recensioni

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Ha risposto al 71% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

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4,6

Tutte le recensioni

(237)

82 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Deciding if you need a loss asessor?

You're probably reading this review as part of deciding whether to hire a loss assessor. I have simple advice on that: if your claim is significant _to you_ and/or in any way complex, just do it. These guys leverage significant knowledge about the insurance industry to your benefit; they're incentivised to get you the best outcome they can; and you're getting someone in your corner in what may very well not turn out to be a fair fight.

Then you come to selecting from the assessors out there. I can't speak to any of the others because I hired Oakleafe. But what I can tell you is that, over course of a long and exceptionally gruelling claim, Oakleafe had my back.

My handler Jack was at the end of a Whatsapp call more or less whenever I needed him, and often to provide camaraderie as well as material help. Many of these fellas will have done time in the industry, and it shows: while they can't work magic, they can see the big picture of the insurance game, and help you play it on even terms. There is absolutely no way you will be playing on even terms if you try to do it by yourself.

As to the fee: I suggest you remind yourself that Oakleafe are taking a small slice of a pie whose size they will be making best efforts to increase. And that without them, you'll be fighting an industry doing its level best to eat the whole pie and leave you with nothing.

Personally, I can't fault Jack on his professionality and conduct throughout. Some claims are surprisingly intense and Jack has to walk a tricky line in trying to manage a customer's expectations, disappointments and the general unpleasant rollercoaster ride of it all. It must be quite an intense job.

This is a strong recommendation, in case that wasn't clear. I am sure there are other good loss assessors, but I can recommend this one from first hand experience, and a long-fought campaign that, ultimately, went my way. Worth every penny.

30 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

After a devastating fire at my house,I…

After a devastating fire at my house,I enlisted the help of Oakleafe Claims. I would not have coped without their help with the complicated process of the insurance claim and subsequent problems.They were very helpful,very professional and helped to make a very traumatic time a little less stressful. Highly recommended!

6 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

Great job from John Goodwin and the…

Great job from John Goodwin and the team, was a difficult journey for us following an impact damage to our home,leaving us homeless for two years, but was made easier with good advice, organising all the necessary works and following through with issues that arose.
Thanks for sticking with it and staying true to your word 😊
Mick and Carole

13 marzo 2026
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Risposta di Oakleafe Group

Thank you so much for your kind words and for taking the time to share your experience. It truly means a lot to John and the entire team.

We understand just how challenging and stressful the past two years must have been for you both, and we’re really pleased that we were able to support you through such a difficult time.

It’s wonderful to hear that you felt supported and that we delivered on our promises. We wish you both all the very best as you settle back into your home.

All the best,
The Oakleafe Team

Valutata 5 stelle su 5

Verry happy

After 16 months of back and forth with the building company and insurance company I got in contact with oakleafe group and I had no more dealings with anybody but an oakleafe agent who had everything sorted to my entire satisfaction within 8 weeks
I have nothing but praise for the professional, efficient and speedy way they delivered a more than satisfactory result

5 marzo 2026
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Risposta di Oakleafe Group

Thank you for your wonderful feedback.

We’re so pleased to hear that after such a long and frustrating 16 months, our team was able to step in and take the pressure off and bring the matter to a satisfactory resolution is exactly the level of support we aim to provide.

Your kind words about our professionalism, efficiency, and speed mean a great deal to the whole team. We truly appreciate your praise and are glad we could help achieve a positive outcome for you.

All the best,
The Oakleafe Team

Valutata 5 stelle su 5

Excellent customer service

Excellent customer service, and individuals who are extremely professional, highly recommend.

15 dicembre 2025
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Risposta di Oakleafe Group

Thank you for your kind feedback.

We’re delighted to hear that you experienced excellent customer service and found our team to be professional throughout.

Thank you as well for your recommendation, it truly means a lot to us.

All the best,
The Oakleafe Team

Valutata 5 stelle su 5

Helped take the stress away….

This company helped us from start to finish in what was an awful situation. Always on hand to help and answer any questions or concerns i had. I’m a stress head and they helped take that stress away. Would defo recommend 100%.

2 febbraio 2026
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Risposta di Oakleafe Group

Thank you for your fantastic review.

We’re so pleased to hear that we were able to support you during such a difficult situation. Knowing that our team was always on hand to answer your questions and help ease your concerns especially when things felt overwhelming means a great deal to us.

Helping to take the stress away and give our clients reassurance throughout the process is exactly what we aim to do. Your 100% recommendation is truly appreciated.

All the best,
The Oakleafe Team

Valutata 5 stelle su 5

Oakleafe provided us help in our time…

Oakleafe provided us help in our time of need more than once offering excellent care and support in difficult times

13 dicembre 2025
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Risposta di Oakleafe Group

Thank you for your kind words and for placing your trust in Oakleafe more than once.

We’re truly pleased to hear that we were able to support you in your time of need and provide the care and reassurance you deserved during what we know can be very difficult circumstances. Being there for our clients when it matters most is exactly what we strive to do.

Your continued confidence in us means a great deal to the whole team, and we’re very grateful that you took the time to share your experience.

All the best,
The Oakleafe Team

Valutata 5 stelle su 5

I recently used Oakleafe for a flood…

I recently used Oakleafe for a flood that I had the staff were super helpful and I wish i knew sooner about this company I am over the moon with the work they have done .

6 febbraio 2026
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Risposta di Oakleafe Group

Thank you so much for your kind words.

We’re thrilled to hear that our team could help with your flood claim and that you’re happy with everything. It’s always great to know we’ve made a positive impact, and we really appreciate you sharing your experience with us!

All the best,
The Oakleafe Team

Valutata 5 stelle su 5

Oakleafe staff was helpful with the…

Oakleafe staff was helpful with the process great work we are very happy with them would most definitely recommend this company to anyone.

10 febbraio 2026
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Risposta di Oakleafe Group

Thank you for your kind feedback.

We’re pleased to hear our team was able to support you through the process and that you’re happy with the service. Your recommendation is greatly appreciated.

All the best,
The Oakleafe Team

Valutata 5 stelle su 5

The team at oakleafe were great

The team at oakleafe were great, took all my worries away, talked me through every stage! Well happy!

12 febbraio 2026
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Risposta di Oakleafe Group

Thank you for your lovely review.

We’re delighted to hear that our team was able to guide you through every stage of the process and help put your mind at ease. Providing clear support and removing worries for our clients is always our priority.

We truly appreciate your feedback and are glad we could help.

All the best,
The Oakleafe Team

Valutata 5 stelle su 5

Oakleafe made an overwhelming situation…



Oakleafe made an overwhelming situation feel manageable. Communication was excellent throughout and nothing was ever too much trouble. They dealt with insurers directly and saved us so much time and stress. I wouldn’t hesitate to recommend them.

15 marzo 2025
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Risposta di Oakleafe Group

Thank you for your wonderful feedback.

We’re so pleased to hear that our team helped make what can be an overwhelming situation feel more manageable and that our communication and support made a positive difference. Taking the stress away from our clients and handling matters directly with insurers is exactly what we aim to do, so it’s great to know this was your experience.

We really appreciate your recommendation and your kind words.

All the best,
The Oakleafe Team

Valutata 5 stelle su 5

Highly Recommend

A few years ago, I had to make an insurance claim and decided to handle it on my own. I thought it would be straightforward, but I quickly realised how complex the process actually is. In the end, I settled for far less than I should have simply because I didn’t fully understand how to present and negotiate the claim properly.

So when I recently found myself needing to make another claim, I knew I wasn’t going to make the same mistake twice. I did my research and kept seeing the name Oakleafe come up time and time again. They’re widely regarded as one of the best in the industry, and after speaking with them, I felt confident I was in safe hands.

From start to finish, they handled absolutely everything. They dealt directly with the insurance company, managed all the paperwork, assessments, and negotiations, and kept me informed throughout. Most importantly, they completely removed the stress from what can otherwise be a very overwhelming process.

The outcome spoke for itself. I received a fantastic settlement which allowed me to fully restore the damage to my property and still have funds left over. I genuinely couldn’t be happier with the service and would highly recommend Oakleafe to anyone facing an insurance claim.

8 dicembre 2025
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Risposta di Oakleafe Group

Thank you for your kind review and for choosing Oakleafe again to support you with your claim.

We understand how complex and overwhelming the claims process can be when handled alone, so we’re delighted to hear that our team was able to give you confidence and peace of mind throughout. It’s especially rewarding to know that our guidance, communication and expertise helped you achieve such a positive outcome.

Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience.

All the best,
The Oakleafe Team

Valutata 5 stelle su 5

Professional service

Professional service, reliable and nice that they explained everything clearly

10 febbraio 2026
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Risposta di Oakleafe Group

Thank you for your positive feedback.

We’re pleased to hear that you found our service professional and reliable, and that our team was able to explain everything clearly throughout your claim. Ensuring our clients feel informed and supported at every stage is very important to us.

We appreciate you taking the time to share your experience.

All the best,
The Oakleafe Team

Valutata 5 stelle su 5

A complete professional outfit

A complete professional outfit. We were really stuck and we spoke to Oakleafe and they supported us through the process and overcome every hurdle that we faced. I couldn’t recommend them enough. Thank you for your help Oakleafe.

11 febbraio 2026
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Risposta di Oakleafe Group

Thank you for your wonderful feedback! We’re so glad we could support you and help you overcome every hurdle. It means a lot to hear your recommendation!

All the best,
The Oakleafe Team

Valutata 5 stelle su 5

Great service

Great service! Recommend !

4 febbraio 2026
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Risposta di Oakleafe Group

Thank you for your great review. We really appreciate the recommendation!

All the best,
The Oakleafe Team

Valutata 5 stelle su 5

Easy to communicate with and very…

Easy to communicate with and very efficient when making a claim. Would highly recommend their services to anyone.

10 febbraio 2026
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Risposta di Oakleafe Group

Thank you so much for your kind words! We're thrilled to hear you had a smooth experience and appreciate your recommendation.

All the best,
The Oakleafe Team

Valutata 5 stelle su 5

I contacted this company regarding my…

I contacted this company regarding my home insurance claim to assist me.
Help they did !, Over and beyond !.
So grateful thank you.

11 dicembre 2025
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Risposta di Oakleafe Group

Thank you for your kind words!

We’re thrilled we could go above and beyond to help with your home insurance claim. Your gratitude means a lot to the team!

All the best,
The Oakleafe Team

Valutata 5 stelle su 5

What an amazing service and hassle…

What an amazing service and hassle free.
Would highly recommend to anyone out there in need of assistance with your insurance claim.
Very prompt and extremely professional.

5 novembre 2025
Non scritta su invito
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Risposta di Oakleafe Group

Thank you for your wonderful feedback!

We’re delighted to hear you found our service hassle-free, prompt, and professional. Your recommendation truly means a lot to us.

All the best,
The Oakleafe Team

Valutata 5 stelle su 5

Oakleafe is highly recommended

Oakleafe is highly recommended , after a flood and damage they helped me get my insurance sorted and was so supportive

12 giugno 2025
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Risposta di Oakleafe Group

Thank you for your kind recommendation!

We’re so sorry to hear about the flood, but we’re glad we could support you and help get your insurance sorted during such a stressful time. Your feedback means a lot to the team.

All the best,
The Oakleafe Team

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