We purchased 5 drawer chest and 2 bedside chests, they look great and are really well made. Delivery time was reasonable and they guys contacted before coming and delivered to the room we needed. The... Leggi di più
L'azienda ha risposto
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From the first minute of my interaction with this company I got the feeling that I was dealing with reliable people. In fact the first person I spoke with was David Harris the MD of the business. Wit... Leggi di più
L'azienda ha risposto
We visited the Taunton store yesterday with our daughter who wanted to buy a sofa for her flat. The staff were brilliant. Special thanks to the store manager, Tom, the assistant manager , Tyler and Ro... Leggi di più
L'azienda ha risposto
The whole experience has been excellent. Any questions I had regarding choosing my furniture were answered with good advise & knowledge of the product. The furniture i have purchased is absolutely b... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Negozio di letti
- Negozio di mobili per camere da letto
- Negozio di arredamenti per salotti
- Negozio di mobili per uffici
- Negozio di divani
Scritti dall'azienda
Oak Furniture UK is an independent family-run furniture retailer established in 2006, specialising in quality oak, painted and solid wood furniture together with carefully selected sofas and armchairs. From our 5,000 square foot showroom in Workington, Cumbria, we have been helping customers furnish their homes for nearly 20 years, serving local customers across Cumbria, South West Scotland and the North East of England, while delivering throughout mainland UK. Our collections include furniture for dining rooms, living rooms, bedrooms, hallways and home offices, chosen to combine quality craftsmanship, lasting style and excellent value. We work closely with many of the same trusted suppliers year after year, giving us confidence that every piece is manufactured to high standards and carefully quality checked before reaching our customers. Customer service remains at the heart of everything we do. Whether visiting our showroom or ordering online, we aim to make the buying process straightforward and enjoyable, supported by experienced staff and dependable delivery services. We are committed to responsible sourcing and many of our solid wood furniture collections originate from managed forests to support sustainability and environmental responsibility. Thank you for visiting our Trustpilot profile and for taking the time to read about Oak Furniture UK.
Our Promise to You
Scritti dall'azienda
- Family-run since 2006
- For nearly 20 years, we've helped customers furnish their homes with quality oak, painted and solid wood furniture. We pride ourselves on honest advice, dependable service and carefully selected furniture that's built to last.
- Quality You Can Trust
- We carefully select our furniture collections from trusted manufacturers, with many long-standing supplier partnerships helping us deliver furniture that combines quality craftsmanship, durability and excellent value.
- Delivered With Care
- Most online orders are delivered by experienced two-person delivery teams, with room-of-choice delivery and optional unpacking services available to make delivery straightforward and stress-free.
- Thousands of Happy Customers
- Our excellent Trustpilot rating reflects the quality of our furniture and the service we strive to provide. Every review helps us continue improving and gives new customers confidence when shopping with us.
- Responsibly Sourced
- Many of our solid wood furniture collections are manufactured using timber from responsibly managed forests, helping to support sustainable forestry while creating beautiful furniture that's built to last.
Our Customer Promise
Trusted family business since 2006
We carefully select quality furniture from trusted manufacturers and stand behind every purchase with knowledgeable advice, professional delivery and responsive after-sales support. If something isn't right, we'll work with you quickly and fairly to resolve the issue.
Informazioni di contatto
19-21 Guard St, CA14 4EN, Workington, Regno Unito
- 01900871006
- customerservices@oakfurnitureuk.com
- www.oakfurnitureuk.com
4,9
Eccellente
1K recensioni
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All the purchases arrived at the same…
All the purchases arrived at the same time. They were exceptionally well packed. They were then unpacked and placed in the locations we wished. The driver then asked us to inspect all items for damage etc. The leftover packaging was then cleared up and taken away.
16 aprile 2026
Risposta di Oak Furniture UK
Thank you so much for your wonderful feedback!
We’re really pleased to hear that your delivery experience went smoothly from start to finish, from careful packing and placement to the final checks and clean-up. We always aim to provide a professional and hassle-free service, so it’s great to know this came across.
We hope you enjoy your purchases, and thank you again for taking the time to share your experience!
Oak Furniture UK.
Risposta di Oak Furniture UK
Hi Susan,
Thank you for taking the time to leave us your review.
Thanks again.
Oak Furniture UK.
Fantastic quality
From start to finish - great customer service and the the chair we received is lovely .
14 aprile 2026
Non scritta su invito
Risposta di Oak Furniture UK
Thank you for your kind review!
We’re so pleased to hear you had a great experience from start to finish and that you’re happy with your chair. Your feedback means a lot to us, and we hope you enjoy it for many years to come.
We look forward to serving you again in the future!
Oak Furniture UK.
I have no hesitation in awarding 5…
I have no hesitation in awarding 5 stars for this company. As the usual courier couldn't deliver on the day I had taken off work, the owner personally delivered & assembled the furniture for me. Said furniture was all extremely well packaged to prevent damage in transit & there wasn't a mark on anything. The owner is very pleasant & helpful & I wouldn't hesitate in making further purchases from this company in the future. Furniture is well-priced compared to other establishments i had visited...
14 aprile 2026
Risposta di Oak Furniture UK
Thank you so much for your wonderful review and for taking the time to share your experience.
We’re delighted we could step in and ensure your delivery still went ahead smoothly, especially after you’d taken time off work. It was a pleasure meeting you, and we’re really pleased to hear you were happy with the packaging, quality, and value of the furniture.
Your kind words about our service truly mean a lot, and we’re so glad we could make the experience a positive one for you. We look forward to helping you again in the future!
Many thanks again for your support.
Oak Furniture UK
Risposta di Oak Furniture UK
Hi Mr Turner,
Were happy to hear you foud us good to deal with, and you are happy with your new sofa and chair.
Thanks again.
Oak Furniture Uk
Great table
Great table. Delivered with care and with updates given as to delivery time
13 aprile 2026
Risposta di Oak Furniture UK
Hi Susan,
Thank you so much for taking the time out to leave us your review.
Oak Furniture UK
Friendly
Friendly, helpful staff from ordering to delivery. They even kept my furniture until I was ready for it (new carpets etc). Highly recommended & will go back in the future.
2 aprile 2026
Non scritta su invito
Risposta di Oak Furniture UK
Hi,
Thank you so much for your kind words! We're really pleased to hear that you had a positive experience with our team from start to finish. It was our pleasure to store your furniture until you were ready. We're glad everything worked out perfectly with your new carpets. We truly appreciate your recommendation and look forward to welcoming you back in the future! Thanks again
Oak Furniture UK.
Quick delivery and good quality
The process was easy from start to finish. Furniture was well packed and good quality.
20 marzo 2026
Risposta di Oak Furniture UK
Hi Diane,
Thank you for your kind review!
We’re delighted to hear that you found the whole process smooth and straight forward, and that your furniture arrived quickly and in great condition. It’s especially pleasing to know that you were happy with the quality and packaging , we take great care to ensure everything reaches you safely and meets expectations.
We truly appreciate your feedback and hope to welcome you back again in the future!
Thanks again.
Oak Furniture UK.
Risposta di Oak Furniture UK
Hi Mr Eufemio,
Thank you for taking the time to leave us your review, much appreciated. it's great to hear you found your new furniture and our servuce was awsom.
Thanks again.
Oak Furniture UK.
Bedroom furniture
Well made, solid oak furniture. Lovely finish.
Delivery guys were polite, respectful and very careful
18 marzo 2026
Risposta di Oak Furniture UK
Hi Alison
Thank you for taking the time out to leave us your review its much appreciated.
Oak Furniture UK.
Very pleased with my Oak furniture
Very pleased with my Oak furniture, exactly as described. Only took 3 weeks from order to delivery, and the delivery people were extremely helpful, carried my furniture indoors and placed it where I wanted it to be.
I would certainly order from this company again, so helpful and kept me informed until it was delivered.
16 marzo 2026
Risposta di Oak Furniture UK
Hi Alan
Thank you so much for your wonderful review.
We’re delighted to hear that you’re very pleased with your oak furniture and that it met your expectations. It’s great to know the delivery process ran smoothly and that the team were helpful in getting everything placed just where you wanted it.
Keeping our customers informed every step of the way is really important to us, so we’re especially pleased that this made a difference to your experience.
We really appreciate your review and look forward to welcoming you back again in the future.
Thanks again.
Oak Furniture UK
From start to finish all seamless and…
From start to finish all seamless and the sideboard is lovely. Thank YOU. 🙂
9 marzo 2026
Risposta di Oak Furniture UK
Hi Elisabeth,
Thank you so much for your kind words! We’re delighted to hear everything went smoothly from start to finish and that you’re pleased with your new sideboard. Your feedback really means a lot to us, and we hope you enjoy your furniture for many years to come.
Thanks again for choosing us!
Oak Furniture UK.
We were kept informed of delivery…
We were kept informed of delivery status.
Furniture arrived on time, unmarked.
Delivery team were helpful and polite.
I generally do not give reviews but would buy again.
12 marzo 2026
Risposta di Oak Furniture UK
Hi
Thank you for taking the time to leave a review—it means a lot, especially as you mentioned you don’t usually write them! We’re really pleased to hear you were kept informed throughout the delivery process and that everything arrived on time and in perfect condition. It’s also great to know the delivery team made a positive impression. We truly appreciate your support and would be delighted to serve you again in the future.
Oak furniture UK.
Excellent purchase and service.
Excellent purchase and service.
Beautiful table, great quality. Perfect size for the room. Just what we wanted. Very satisfied and was delivered in good time. Thank you.
5 marzo 2026
Risposta di Oak Furniture UK
Hi
Thank you so much for your kind words! We’re delighted to hear that you’re happy with the table and that it’s the perfect size for your room. It’s great to know the quality and delivery met your expectations. We truly appreciate your feedback and hope you enjoy your new table for many years to come.
Oak Furniture UK
Delivered on time and in good condition
Delivered on time and in good condition
17 febbraio 2026
Non scritta su invito
Risposta di Oak Furniture UK
Hi Evelyn,
Thank you for taking the time to leave us your review, much appreciated.
It's good to know your new sideboard arrived in good time and in good condition.
Thanks again.
Oak Furniture UK
From start to finish what a great…
From start to finish what a great service. Easy to order, great communication, lovely delivery service and gorgeous furniture, we are so happy.
4 marzo 2026
Risposta di Oak Furniture UK
Hi Tess,
Thank you so much for your wonderful review!
We’re delighted to hear that you had such a positive experience with us from start to finish. Making the ordering process simple, keeping customers informed, and providing a friendly and helpful delivery service are all things we work hard to get right, so it’s fantastic to know this came through. We’re especially pleased that you love your new furniture. Your feedback really means a lot to our whole team.
Thank you again for taking the time to share your experience, and we hope to see you again in the future!
Oak Furniture UK.
Lovely furniture & good quality
Lovely furniture & good quality. Wide range to choose from & god prices. Very helpful staff .
5 gennaio 2026
Non scritta su invito
Risposta di Oak Furniture UK
Thank you for your lovely review.
We’re delighted to hear that you’re pleased with the quality of the furniture and that you found a good range to choose from at great prices. It’s also wonderful to know that our team were helpful during your experience, we’ll be sure to pass on your kind comments to them.
Thank you for choosing us, and we hope to serve you again in the future!
Thanks again.
Oak Furniture UK
Lovely product but Beware
Lovely product, but delivery and assembly were poor, resulting in a lower overall rating. This piece is large and very heavy. It is delivered in two large and very heavy boxes, each box clearly labeled that two people were required to lift, but delivery was made by only one man. If my husband had not been home at the time of delivery, the man would not have been able to get the boxes onto the pavement, let alone inside the front door. We had to open the boxes and take the pieces one by one to the room in which the wardrobe was to go. Delivery should really be made by two people, not just one.
Assembly instructions were poor and parts were not labeled; it was difficult to tell the top from the bottom of the front and back pieces. The instructions were also incorrect in two steps: they show dowels connecting the center section to the back and screws connecting the center section to the front, but it was the opposite: dowels from the center to the front and screws from the center to the back. Because of that confusion, and because parts were not labeled, it took awhile to figure out the correct position and placement of pieces for assembly. And no additional help was available on the website. Only my experience assembling many, many of pieces of furniture before allowed me to complete the work, and we had to do it over two days in order to get assistance with the heavy lifting.
Also, because the piece is so heavy, purchasers should note that it will take two very strong people to lift the assembled upper portion onto the base to finish assembly (I held off on installing the top until after we had lifted it to make it a bit lighter, but it still required two strong men).
Now it's together and looks lovely and will be a wonderful piece, but buyers should go in with open eyes that delivery and assembly will be a challenge, even for experienced furniture assemblers.
6 marzo 2026
Risposta di Oak Furniture UK
Hi Mrs McLaughlin,
Thank you for taking the time to leave such a detailed review. We’re really pleased to hear that you’re happy with the wardrobe now it’s assembled and that you feel it will be a wonderful piece in your home.
We are, however, very sorry to hear about the difficulties you experienced with the delivery and assembly. Your feedback regarding the single-person delivery, the weight of the packages, and the assembly instructions is extremely valuable. The cartons are labelled for two-person lifting for exactly the reasons you mentioned, so we understand how challenging this must have been and we apologise for the inconvenience caused.
We also appreciate you highlighting the issues with the instructions and the lack of labelling on the parts. This is certainly not the experience we want for our customers, and we will be passing your comments on to both our delivery partners and the manufacturer so they can review the delivery arrangements and improve the clarity and accuracy of the assembly instructions.
Thank you again for your honest feedback and for your patience in getting the wardrobe assembled. If there is anything further we can help with, please don’t hesitate to contact our customer service team, we’re always happy to assist. We hope you enjoy the piece for many years to come.
Thanks again.
Oak Furniture UK.
Super company to deal with.
Super company to deal with and order from. A family run business with a personal touch providing a very efficient service.
We were delighted to have used their store to order our furniture.
5 marzo 2026
Risposta di Oak Furniture UK
Hi David,
Thank you so much for your wonderful review.
We’re delighted to hear that you enjoyed your experience with us and that our personal, family-run approach made a difference. Providing friendly service and making the ordering process as smooth as possible is really important to us, so it’s great to know you were pleased with both the service and your furniture.
Thank you again.
Oak Furniture UK.
Excellent communication from purchase…
Excellent communication from purchase to delivery and exceptional service during delivery. Would definitely purchase again.
5 marzo 2026
Risposta di Oak Furniture UK
Hi Mr Alford,
Thank you so much for your kind review. We're delighted to hear that you were pleased with the communication from purchase through to delivery, and that the delivery service met your expectations. Our team works hard to ensure every order runs smoothly, so it’s great to know this made a positive difference to your experience.
We really appreciate your support and look forward to helping you again in the future.
Kind regards,
Oak Furniture UK
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