nuie bathrooms Recensioni 

57
•
TrustScore 4 su 5

4,2

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Emily is a fantastic asset to Nuie, she is professional and very knowledgeable. Working at a branch that sees many rep's from other suppliers we can tell the difference between someone that is... Leggi di più

Valutata 5 stelle su 5

Excellent service from Callum. He is friendly, professional and helpful. Nothing is ever too much trouble, he responds quickly and always goes above and beyond to help resolve any issues. He is a real... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

When Emily came into the showroom recently she was personable and professional with good product knowledge. She knew what other ranges and products would suit our company in addition to what we alread... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Cheap acrylic capped shower tray poorly packaged. Had no less than 5 trays ordered and handled by different carriers and 3 seperate suppliers ALL WERE BROKEN CRACKED OR DAMAGED in some way. Are t... Leggi di più

Dettagli dell'azienda

  1. Produttore

Scritti dall'azienda

Whoever you are, wherever you live, you deserve a beautiful bathroom. After all, it’s the first place you visit in the morning and the last place you see before bed. It’s where you relax and unwind, and it’s often the only time you have for yourself. That’s why it’s important to get things right – the right curves, the right shapes, the right taps – without needing to wait another year. We think deep baths matter more than deep pockets and that’s why our bathrooms are exclusively designed for everyone. Now all you need to worry about is what to sing in the shower.


Informazioni di contatto

4,2

Molto buono

TrustScore 4 su 5

57 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 60% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

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4,2

Tutte le recensioni

(57)

20 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

NUIE basin tap

Tap proved to be vertically out of alignment. Contacted NUIE and they replaced it. Fitted the new tap and converted it from compression to quarter turn cartridge with different cross head handles very easily. Good service from NUIE.

17 marzo 2025
Non scritta su invito
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Risposta di nuie bathrooms

Thanks for the feedback. Glad we could help you.

Valutata 3 stelle su 5

The Arno unit looks nice and quality is…

The Arno unit looks nice and quality is ok, shame they leave unsealed chipboard edges inside though. All the hardware was missing from the box when delivered. Five emails later we at least have wall mounts but no handles and little idea what else should have been included.

1 marzo 2025
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Risposta di nuie bathrooms

Hi, Thank you for your review. Your purchase was made with Wickes, and we can see you have been in direct communication with them, rather than with us about the matter. Unfortunately, we were not provided with all the necessary information initially, which led to us sending the incorrect fixings, apologies for that.
Once we were made aware of the issue, we promptly sent the correct parts, I hope they were to your satisfaction. Additionally, when it was brought to our attention that the handles were missing, we ensured that they were promptly sent out as well. Regarding the exposed edges, please note that any areas that may appear as chipboard edges have been treated during the manufacturing process to ensure quality and durability. Many thanks. Mark.

Valutata 1 stelle su 5

3rd time - damaged again, UPS didn't even bother loading it in the van due to amount of damage.

3rd time - damaged again, UPS driver didn't even bother loading it due to the state it will was in, wooden frame broken, its now getting returned back to amazon.

Between amazon and the manufacture, they are not fit to sell this item due to poor packaging/handling, 3 times in a row damaged !

I have given up ordering this, 2 weeks wasted, buying and returning damaged items.

My advise is buy from a company who knows how to package an item correctly.

Simply put, if it was packaged alot better, there would be no issue.

20 febbraio 2025
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Risposta di nuie bathrooms

Hi Mark
Thank you for your third review. We will advise Amazon of your experience and let them know that their carriers have damaged your item three times. We apologise on their behalf. As the manufacturer it can be difficult for us to influence who retailers use to handle and deliver the items. Rest assured they leave us and arrive at our retailers in perfect condition. It is unfortunate that this results in a one start review for us and I would recommend that you leave feedback with the retailer who was responsible for your issues. If you would like us to recommend a business who uses carriers who you can trust to handle the items correctly, please contact our customer service team who will be happy to help you. Many thanks.

Valutata 1 stelle su 5

Rubbish products don't buy

Bathroom vanity unit door has split at top after 4 months of use in a well ventilated downstairs toilet. Water is not left on top of door. Only 2 adults in house.

Nuies response

Thank you for the images, we believe this to be down to water ingress.
 
As this product is manufactured with MFC (Melamine Faced Chipboard)
Any water left pooling on the product Or Insufficient Ventilation in your Bathroom will cause the product to soak water in , Expand and blow.
 
This product is only water resistant and not water proof. and as such we would not be able to offer a replacement , our instructions state 
 
General care, 
Spillages and splashes - On no account should any spillages or splashes, even water, be allowed to lie on any surface. All spillages and splashes should be wiped dry, failure to do so may shorten the life expectancy of the product and invalidate any guarantees.
 
Product not fit for purpose.
5 year guarantee a joke!!

27 novembre 2024
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Risposta di nuie bathrooms

Thank you for feedback. As the manufacturer of the product rather than the supplier, please make contact with your retailer in order to allow them to resolve this issue for you. In the event that any damage is a manufacturing fault, it will of course be covered by the warranty of the product. Many thanks.

Valutata 5 stelle su 5

Great service

Not only are the products lovely but the team at Nuie are also fantastic at helping sort out any issues. Couldn't fault the service we received from Harry, always willing to help whenever we reach out. 10/10!

26 settembre 2024
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Risposta di nuie bathrooms

Thanks for the feedback. We will pass on the feedback to Harry.

Valutata 5 stelle su 5

Great product quality

Great product quality, would 100% recommend!

29 settembre 2024
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Risposta di nuie bathrooms

Many thanks for the feedback!

Valutata 5 stelle su 5

Hannah & Harry are great reps for me

Hannah & Harry are great reps for me, I always use Nuie. Great products and great prices with a quick delivery!

27 settembre 2024
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Risposta di nuie bathrooms

Thanks you for your comments. We will pass on the feedback to Hannah & Harry.

Valutata 5 stelle su 5

Love Nuie Bathrooms Harry is an asset…

Love Nuie Bathrooms Harry is an asset to the company really knowledgable and always available to speak to.

23 settembre 2024
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Risposta di nuie bathrooms

Thanks. We will pass on your kind words to Harry. He will be delighted.

Valutata 5 stelle su 5

I always use Nuie products

I always use Nuie products such a great range and great stock availability

25 settembre 2024
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Risposta di nuie bathrooms

Thanks you for the positive feedback.

Valutata 5 stelle su 5

Great products

Great products! Fantastic company. Would highly recommend

24 settembre 2024
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Risposta di nuie bathrooms

Thank you. We are always happy to help!

Valutata 5 stelle su 5

I'm not one for leaving reviews but…

I'm not one for leaving reviews but felt this company especially Amy deserved it!
If I could give more than 5 stars I would do! I'm a bit fussy and I know I'm hard work but Amy delivered a 5 star customer experience throughout so she is the reason I'm leaving this review! Thanks again Amy

23 settembre 2024
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Risposta di nuie bathrooms

Thanks for taking the time to leave a review. We will pass on your kind words to Amey.

Valutata 5 stelle su 5

Great experience

Great product, would highly recommend. Thank you to Amey who made my experience better. Overall 5 star experience.

23 settembre 2024
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Risposta di nuie bathrooms

Thank you for the feedback. We will let Amey know too.

Valutata 5 stelle su 5

Thank you to Amey for taking the time…

Thank you to Amey for taking the time to help me me design my new bathroom. Product knowledge is second to none.

Thank you for your service.

12 settembre 2024
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Risposta di nuie bathrooms

Thanks for the feedback, we will let Amey know.

Valutata 5 stelle su 5

Highly recommend

Highly recommend, great products

2 settembre 2024
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Risposta di nuie bathrooms

Thank you for the positive review.

Valutata 5 stelle su 5

Great prices

Great prices, customer service and products. Great range of choice. Thank you for all your help on projects.

18 settembre 2024
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Risposta di nuie bathrooms

Thanks for the positive feedback.

Valutata 5 stelle su 5

have been dealing with Amey really…

have been dealing with Amey really helpful and great products and customer service, prompt delivereies.
would recommend.

2 settembre 2024
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Risposta di nuie bathrooms

Thanks you for the feedback. We will pass on your comments to Amey.

Valutata 5 stelle su 5

Harry was excellent and really helped…

Harry Scott was excellent and really helped get our New Showroom up and running at short notice! I look forward to selling lots of Nuie Products!

Nathan - Plumbase - Sidcup

26 agosto 2024
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Risposta di nuie bathrooms

Great to hear. We will pass on the comments to Harry !

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