I can’t recommend Gary highly enough. He was very detailed and thorough in his approach with great communication throughout the process. During his visit, he made my mother feel very at ease - she ref... Leggi di più
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I can’t recommend Gary highly enough. He was very detailed and thorough in his approach with great communication throughout the process. During his visit, he made my mother feel very at ease - she ref... Leggi di più
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Gary was thoroughly professional from start to finish. We were able to book an appointment very quickly for him to come to my Father's home. He was calm and reassuring and put everyone at ease. His... Leggi di più
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From the moment I started talking to Gary, I felt I was in good hands. Cost, timeframe and work scope were all clearly explained and the response time for all aspects of the work (from initial enquiry... Leggi di più
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Gary from Novacare came to our house to do an assessment. He was professional, calm and attentive and took all the time that was needed. The report that followed was thorough, with recommendations fo... Leggi di più
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Nova Care Consultants is the leading and multi-award-winning care and capacity assessment service, offering rapid, reliable and direct access to private social work, nursing and occupational therapy assessments across England and Wales. We provide exceptional mental capacity assessments and care management services throughout England and Wales. Whether you're looking for a single capacity assessment, urgent care and support assistance, or ongoing care management support from our award-winning OTs or Social Workers, we're here for you 7 days a week, 365 days a year. We provide an easy-to-access, rapid and reliable service from day 1. No more long waiting lists or endless calls for a social worker to get back to you or your family. Simple. Direct. Effective. Our team of caring, compassionate and committed experts are known for delivering care excellence: first time, every time.
Ingold Lodge Office, Ingoldfield Lane, Soberton, SO32 3QA, Southampton, Regno Unito
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My mother's house sale was at risk of falling through, or 4 months' delay due to the solicitor's uncertainty over my mother's mental capacity. Close to Christmas, we wanted to know either way so we could plan and inform the buyer.
Having previously used Nova care I contacted them again for a mental capacity assessment. We wanted to use a service we trusted and they were able to travel a distance and act quickly to fulfil our request.
Yet again I found the level of service to be exceptionally high. My Mother was interviewed alone and she felt very comfortable with the process.
The report was very honest, detailed and gave the solicitors the information in the legal format they needed to confirm my mother's capacity. I have no doubt that if she had not had capacity the report would have been equally fair. The expertise and knowledge of the social workers cannot be faulted.
I would highly recommend them, and wouldn't think twice about using them again.

Risposta di Nova Care Consultants
I found the service to be a highly professional and efficient service. NovaCare Consultants exceeded my expectations with their expertise and clear communication. As a Social Worker myself, who also completes COP3 assessments and documentation, I found the attention to detail was just right and the assessor, Mr Gary Spencer-Humphrey, captured the right information about my daughter during her assessment.
The entire process was handled with care and integrity and I felt my daughter was treated with dignity and respect. I would definitely use their services again and recommend them to others.

Risposta di Nova Care Consultants
The social worker, who came to do a COP3 assessment for my daughter who has a learning disability, was warm and friendly and quickly won her trust. The whole process was efficient in a kind and gentle way.

Risposta di Nova Care Consultants
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