I bought a Honda Mode 125 moped yesterday for £2,700. I dealt with a salesperson named Daniel Kardos. Unfortunately, I was charged an additional £198 for “fast track” and preparation fees, which w... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Recently bought my Ninja 1000SX from chiswick honda all dealt with via email or phone calls due locations so I couldn't go in person. Everything went smoothly from Daniel sending a comprehensive video... Leggi di più
L'azienda ha risposto
Sold my 6-7 month old Ducati to Chad who contacted me through Facebook Marketplace. From a phone call on Friday, the bike was collected from Bristol the following Tuesday. The bike was looked over and... Leggi di più
L'azienda ha risposto
This is my 3rd motorcycle from Norton Way in Chiswick, out of 4 bikes across approximately 10 years. There were ups and downs, however I can’t but give 5 stars. I used to deal with Guy Steel, highly r... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Rivenditore di auto
- Autofficina
- Officina di autoriparazioni
- Negozio di ricambi per moto
- Negozio di motociclette
- Rivenditore di auto usate
Scritti dall'azienda
Norton Way Group is an established dealership group based in Hertfordshire & London. We've offered a variety of different manufacturers since opening in 1989 and strive to deliver only the best customer service.
Norton Way Group, Serving North Herts & London since 1989
Scritti dall'azienda

- We strive to deliver only the best customer service.
- Our family-run business has been servicing a loyal customer base since 1989. Our customers appreciate the high level of customer service that we've delivered year after year.
Informazioni di contatto
4 Power Road Chiswick, W4 5YT, London, Regno Unito
- 02039845903
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Ha risposto al 70% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Good and professional people, definitely recommend! Just watch out for the pushy ones 🙈
So this is my 3rd Honda since my dream begun. There were some bumps in the behaviour of some of the staff. In my opinion who works with public all his life, there has to be a training plan 😆 Anything else absolutely brilliant. Huge shout to my long time advisor and friend Frankie!

Risposta di Norton Way Group - Chiswick Bikes
Good service and friendly stuff they…
Good service and friendly stuff they explain all the process and the contracts I feel comfortable and people you can trust

Risposta di Norton Way Group - Chiswick Bikes
Great experience, highly recommended
Found my perfect bike here, had some excellent communication from Daniel including some great photos detailing documentation and condition.
Arranged collection once it had been through the workshop and was made to feel welcome on site.
Smooth and pleasant transaction, would highly recommend.

Risposta di Norton Way Group - Chiswick Bikes
Rory the sales person was really…
Rory the sales person was really helpful he let me know what was going on with my bike! Really pleased with the bike!! Would highly recommend chiswick honda

Risposta di Norton Way Group - Chiswick Bikes
Sold me a bike with bent ABS ring
I bought a 2 year old used Triumph 660 Trident on 3rd May. The salesman, Daniel was helpful and professional, and I thought it was a good deal. They even gave me a full tank of fuel,ball good so far. En route home (120 miles) and intermittently afterwards, I was getting an ABS warning. Visiting a Triumph dealer, I was told the front ABS ring was distorted / bent and it was not covered by the manufacturers warranty (still under 2 yrs old). I had not done this so I contacted Chiswick Honda and my email concerning it was given to the service dept. The bike was sold to me with this fault. I have received a stoney silence for well over 2 weeks. I have bought a used front ABS ring from eBay and will have it replaced locally. A 240 mile round trip for this wasn't worth it. I wouldn't recommend buying a used bike from Honda Chiswick, especially if it's non-franchise, ie another make.

Risposta di Norton Way Group - Chiswick Bikes
Considerate, helpful and professional customer service.
I was interested in a Honda Jazz advertised at Chiswick Honda, but as I live in North London and was unable to drive there, I asked Ravi if he could bring the car to me. Ravi made a video so that I had a good view of the car. He drove the car to me, gave me clear instructions and I test drove the car. My wife and I were very happy with the car and bought it. Throughout Ravi was very considerate, very helpful and professional . It was a pleasure to do business with him.

Risposta di Norton Way Group - Chiswick Bikes
Everyting is ok,but the people from…
Everyting is ok,but the people from there is not very cleaver,They told me they would wash the motorcycle.but nothing,the bike was same like how was before,i have to wait to pick up the bike one week for nothing....

Risposta di Norton Way Group - Chiswick Bikes
Overall experience quick swift…
Overall experience quick swift efficient without any issues. Very satisfied with the service and thank you.

Risposta di Norton Way Group - Chiswick Bikes
Phenomenal customer drive and support…
Phenomenal customer drive and support through out the whole experience Rory and nick tweedy definitely deserve a medal as do the parts and service department for all the added extras ….
Many thanks
Macauley

Risposta di Norton Way Group - Chiswick Bikes
Nice and easy buying experience
Nice and easy buying experience. I did have one slight issue but it was sorted satisfactorily if it took a week or so.

Risposta di Norton Way Group - Chiswick Bikes
Great Customer service
Salesman Rory Brent was very knowledgeable in the product. He continually updated me with the vehicles' progress, after unforeseen delays. He ensured good financing strategy. Overall great service from a great company.

Risposta di Norton Way Group - Chiswick Bikes
Purchased my PCX 125 here!
Purchased my very first motorcycle here. Props to Chester from the sales team!!

Risposta di Norton Way Group - Chiswick Bikes
Chiswick Honda still has my car after 9…
Chiswick Honda still has my car after 9 days delay and I have no information about when or if I will get it back.
I brought the car in for a service under a Honda service plan. I came back at end of day to collect (as agreed) but then told it was delayed. I then waited for home delivery the following week (as agreed) but no car. I’m leaving this review as cannot find a way to contact the service team (no reply to enquiry through website. After phoning and leaving a message, they returned the call only to put me on hold for five minutes then hang up on me).
I had great service from Wimbledon Honda the last few years, and this was first time with Chiswick.
Please return my car! Or at least email me!

Risposta di Norton Way Group - Chiswick Bikes

Risposta di Norton Way Group - Chiswick Bikes
Smooth and efficient process
I ordered my bike by email and phone call as I lived a long way from the dealership.
I felt confident in Honda Chiswicks reputation.
The whole process went very smoothly indeed.
Keep up the good work.
A special thank you to Daniel and Frankie 👍👍👍

Risposta di Norton Way Group - Chiswick Bikes

Risposta di Norton Way Group - Chiswick Bikes
Slow to call me back and impossible to…
Slow to call me back and impossible to speak to sales team on numerous occasions when phoning for information or to discuss possible purchase. Salesman Daniel was a lovely knowledgeable young man but terribly difficult to get hold of. Product I bought was as described but workshop also slow to respond. The used motorbike I purchased is great for my needs and I am very pleased even if there are a couple of small issues.. Yes I would buy again from this company but would be easier if I lived closer. Again will point out the salesman Daniel was great when available.👍

Risposta di Norton Way Group - Chiswick Bikes
This was my first ever vehicle purchase…
This was my first ever vehicle purchase from Honda. It was a good experience.

Risposta di Norton Way Group - Chiswick Bikes
Excellent experience dealing with Honda…
Excellent experience dealing with Honda at Chiswick a massive shout out to Chester who was straight forward and honest with me from the get go
He actually managed to get my bike order completed before the expected date he was polite super efficient and professional everything you want when making a large purchase
Honestly if you are looking into purchasing a motorcycle go see the team at Honda Chiswick and ask for Chester you won't regret it, also just to note it isn't only Honda motorcycles on offer at this store they have a massive range from all the leading brands
I couldn't be happier with the overall experience at Chiswick Honda

Risposta di Norton Way Group - Chiswick Bikes
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