Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

The whole process of ordering and designing a custom trisuit for my husband was seamless. The team was nothing short of brilliant - answering any questions we had and making changes to the design. The... Leggi di più

Valutata 5 stelle su 5

Nopinz have been our club kit supplier for a few years now and they make some of the nicest cycling kit going! I have a range of their products including speedsuits, summer jerseys, gillet, winter j... Leggi di più

Valutata 5 stelle su 5

I’ve purchased from NoPinz dating back to 2015, whether it is ordinary kit or team kit I have never been disappointed. The customer service when going through the design process is second to none. The... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Nopinz have absolutely risen to the challenge.... Harry Hudson becomes world champ. Within 3 days he was in fully kitted out with 2 custom made team skinsuits with the rainbow stripes as well as aero... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di abbigliamento e attrezzature outdoor

Scritti dall'azienda

Custom cycling kit designed by cyclists for cyclists. Nopinz offers a bespoke fitting service Tailored for Speed on skinsuits and other cycling kit...


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

160 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 33% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,6

Tutte le recensioni

(160)

24 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Nopinz team have been great and…

Nopinz team have been great and efficient. I’ve used nopinz in various ways, they have done a few of my custom charity jerseys which have never disappointed, I have raced in their bib shorts, jersey and skinsuits and everything about them is spot on, fit, comfort and look good.

Quality is the name of the game with Nopinz and “tailored for speed” is a slogan that sums up all their kit. 100% recommend.

5 gennaio 2025
Non scritta su invito
Logo di Nopinz

Risposta di Nopinz

Hi Aidan
We thankyou for taking the time to leave us such a superb review!
Your design for your new custom charity jersey is looking superb and we can’t wait to support you in your event.
Kindest regards
Team Nopinz

Valutata 1 stelle su 5

Very sloppy every step of the way

Newest update March 30, 2025

Finally got my money back.
-----------------

RESPONSE TO THEIR RESPONSE:

Why would I "neglet" to say it was sent to the same location? That is not the issue. Blake is misdirecting the issue.
I'll make it very simple for them:
1. They sent the wrong item. Completely their fault. Is it bad that I am unhappy they sent the wrong item?

2. When attempting to fix their mistake, they never sent the tracking email. Here I could've signed for FedEx to leave it by my door. It would be totally my responsability after that point if something gets lost. I've asked for this email and they still have not sent that.

3. If it is the holidays like they claim, how were they able to respond to this so quickly? Trustpilot they care. My emails they don't.

It is very simple. You are very good at manipulating.
------------------------------------------------

Very sloppy every step of the way.
1. Sent the wrong item.
2. When they attempted to send the correct item, they never emailed me a tracking number. I had to ask for it and they only wrote the number on an email.
3. I was already out of town. My roommate gets home late. So I needed the email they normally send from fedex in order to sign the delivery. Because of that, it reached 3 attempts limit.
4. I called FedEx. They said the sender had to contact them. Nopinz finally replied my email a few days later with an apology for taking so long.
5. On the email the person realized my billing phone number was incorrect and that person focused on that instead of trying to help. I made a mistake with the auto fill function of my computer.

If they had sent the item correctly there would be no problem.

If they had sent the tracking email there would be no problem.

But now "ofcourse" it is my fault for not filling in the phone number correctly. I was hoping they would help me getting that changed, but no reply for 2 days already.

I even offered to pay any extra fees to get another delivery attempt.

Ofcourse, I will get a response like everybody telling me to contact them in order to get it fixed. Why not just do that in the first place. The reason I am posting here is because you failed at that.

27 novembre 2024
Non scritta su invito
Logo di Nopinz

Risposta di Nopinz

Hey Leonis. We are sorry you are unhappy, it seems to be a common problem that you struggle to receive orders, either moving location or changing phone numbers regularly. This isn’t the first time we have had the same issue which is attributed always to Nopinz, but honestly the situation is quite rare and unique to you.
Regarding your complaint; You neglect to state that the replacement order was sent to the exact details of the original order which you received correctly, so FedEx will automatically have sent you tracking to your email and phone number provided, we can’t know or take responsibility for the fact it had changed these details again within the shipping period.
As regards to the slow responses, I am sure you are aware it has been Christmas and as such we have had holidays along with most of the World including FedEx.
We apologise for not replying on Xmas Eve, Xmas day or Boxing Day but the offices and factory are closed.
Anyhow moving forward we have provided FedEx with your latest set of details and hopefully the parcel can be delivered.
Best regards and happy new year.
Blake.

Valutata 5 stelle su 5

Great kit and super easy to deal with!

Great kit and super easy to deal with! Design team has been super helpful in making my design ideas come to reality.

19 dicembre 2024
Non scritta su invito
Logo di Nopinz

Risposta di Nopinz

Thankyou for the review Matt, it’s great to see you wearing our kit all over the world when you race! Good luck for your season ahead.
Kind regards
Team Nopinz

Valutata 5 stelle su 5

What a fantastic little British company…

What a fantastic little British company !! Brilliant customer service, great quality garments, and a real pleasure to deal with. Any questions are responded to in a very quick manner, and are super helpful. Thank you NoPinz

4 dicembre 2024
Non scritta su invito
Logo di Nopinz

Risposta di Nopinz

Thanks so much for the awesome feedback :)

Happy cycling,
Nopinz

Valutata 5 stelle su 5

Best Custom Kit

It is fast, affordable, and super comfortable. Customer service is great, product quality is amazing, and the design process and store setup is super easy. 11/10!

30 novembre 2024
Non scritta su invito
Logo di Nopinz

Risposta di Nopinz

Great to hear and thanks for taking the time to leave a review, we really appreciate it!

Happy cycling,
Nopinz

Valutata 5 stelle su 5

Absolutely amazing service from Steve…

Absolutely amazing service from Steve and his team at NoPinz, I had an issue with my new suit and spoke with Steve. He got the issue resolved in super fast time without any issues!!! I highly recommend NoPinz!!! Well done all!!!!

20 novembre 2024
Non scritta su invito
Logo di Nopinz

Risposta di Nopinz

Thanks Scott! We will let Steve know the awesome feedback you have given him!

Happy cycling,
Nopinz

Valutata 5 stelle su 5

High Performance Kit and a Team to Match...

I have spent the last month working with the nopinz team to design new kit for our cycling team. The workflow was easy, and straightforward. I had the opportunity to engage with several people and departments, all of which were fantastic. The decision to go with nopinz was driven by my time in the wind tunnel and the performance of the product, so I know what the data is, not relying on marketing...

18 novembre 2024
Non scritta su invito
Logo di Nopinz

Risposta di Nopinz

Thank you Andy, really appreciate your review and kind words.

Happy cycling,
Nopinz

Valutata 5 stelle su 5

It is always a pleasure dealing with Nopinz

It is always a pleasure dealing with Nopinz. The team is very responsive, the clothing quality is good and the artwork / print quality is excellent.

The fact you are able to order one-off custom kits is unparalleled. I am a Nopinz fan and would be more than happy to recommend them.

18 novembre 2024
Non scritta su invito
Logo di Nopinz

Risposta di Nopinz

Really good to hear you are a fan! Thanks for the lovely feedback :)

Happy cycling,
Nopinz

Valutata 5 stelle su 5

The easy way to sort out your club kit....…

Brilliant experience working with Jayde at Nopinz to develop our club kit. Hassle free, efficient service, and the team really loved the designs. Would thoroughly recommend to anyone setting up a club kit service.

14 novembre 2024
Non scritta su invito
Logo di Nopinz

Risposta di Nopinz

Thanks Liz, we will let Jayde know! Really appreciate your awesome feedback!

Happy cycling,
Nopinz

Valutata 5 stelle su 5

A super professional service from Jayde…

A super professional service from Jayde at nopinz. She helped me design our club kit and brought my vision to life perfectly and added some of her own professional touches that really made the kit special. I'm super happy with it and cannot wait to see it in person!
Thank you so much, Jayde

1 novembre 2024
Non scritta su invito
Logo di Nopinz

Risposta di Nopinz

Great to hear! Hope you enjoy the kit.

Happy cycling,
Nopinz

Valutata 5 stelle su 5

Another great custom kit experience

Megan took a design that NoPinz created for me last year and spiced it up to give me an alternate kit. I can't say enough about how easy it has been to work with her and all of the NoPinz staff the last couple of years. I am thrilled.

I am aware of some complaints about sizing and I agree that it was tricky for me the first time around, especially given that the clothing line is intended to be aero. I suggest purchasing a standard jersey that you can return before ordering bulk custom items. If it is too large, I have successfully been able to shrink the items. Items that have been on the small size have stretched to comfortable after a few wears.

28 ottobre 2024
Non scritta su invito
Logo di Nopinz

Risposta di Nopinz

Thanks for the feedback Daniel.
Was a pleasure to continue to work with you on the kit!

Kind Regards

Team NOPINZ

Valutata 5 stelle su 5

Endurance Bib Tights AW23.

Endurance Bib Tights AW23.
These were delivered on time - in fact, before the promised date. They are well made, comfortable to wear and look good on the bike.
So good I am 'almost' looking forward to riding in bad weather/

13 ottobre 2024
Non scritta su invito
Logo di Nopinz

Risposta di Nopinz

Delivery almost as fast as our kit!!

Thanks for the feedback Tony, enjoy those winter miles and summer smiles!!!

Valutata 5 stelle su 5

Fantastic Product and kit.

Fantastic Product and kit.

Recent crash damage was sorted mega fast to get back on the road.

18 ottobre 2024
Non scritta su invito
Logo di Nopinz

Risposta di Nopinz

Really pleased to hear this! Thanks for taking the time to give us a review.

Happy cycling,
Nopinz

Valutata 5 stelle su 5

Custom kit

We worked with Megan on our custom kit. She created a fantastic design based on our drawings and was so patient with all of the revisions we asked for. She was also committed to getting the colours right and did multiple swatches to ensure the colours were matched perfectly. Can’t recommend enough, thanks Megan!

16 ottobre 2024
Non scritta su invito
Logo di Nopinz

Risposta di Nopinz

Awesome to hear, we will let Megan know :)

Thanks so much for leaving feedback.

Happy cycling,
Nopinz

Valutata 5 stelle su 5

Great customer service from Rosie

Great customer service from Rosie, who very kindly and quickly helped fix my issue.

30 settembre 2024
Non scritta su invito
Logo di Nopinz

Risposta di Nopinz

Happy to help!

Thanks for the lovely feedback :)

Happy cycling,
Nopinz

Valutata 5 stelle su 5

Very good communications

Very good communications, sorted problem with order very well despite the fact it was my mistake not theirs. Quality garment at a reasonable price. Excellent company to do business ess with

25 settembre 2024
Non scritta su invito
Logo di Nopinz

Risposta di Nopinz

That's really awesome to hear, thank you!

Happy cycling,
Nopinz

Valutata 5 stelle su 5

Super fast kit & a super team behind the brand!

Been purchasing Nopinz kit now for a good few years. From skinsuits to arm warmers. If you want the fastest kit, Nopinz are the brand. Recently had my custom hypersonic suit made and delivered in less time than what they advertise and in time for my race this weekend. Also must give a mention to the team behind the brand… Tori in particular always responds to emails fast and nothing is too much trouble. 6* if I could!

18 settembre 2024
Non scritta su invito
Logo di Nopinz

Risposta di Nopinz

Wow! Thanks Bethany for the super review, as a small business this really means a lot :)

Happy cycling,
Nopinz

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più