We are so glad that we had the benefit of Neptune's Home Design Service when redoing our living room. Our designer, Gill visited in person and understood what we were hoping to achieve whilst grappli... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
We are so glad that we had the benefit of Neptune's Home Design Service when redoing our living room. Our designer, Gill visited in person and understood what we were hoping to achieve whilst grappli... Leggi di più
L'azienda ha risposto
This was my first Neptune order and my experience of the delivery was excellent. The staff were polite and professional and they assembled the Chawton unit, which looks lovely. I’m very pleased with m... Leggi di più
L'azienda ha risposto
We have just taken delivery our new Walton Four poster bed which we bought from the Farnham showroom. The bed is beautiful, the staff in the showroom were extremely helpful and Clint and Marcin who de... Leggi di più
L'azienda ha risposto
Beautifully curated collection. Quality used to be slightly better. The prices have become a little more inflated than products worth but probably due to import duties. Customer service department is... Leggi di più
L'azienda ha risposto
Scritti dall'azienda
Over the years, we’ve been trying to come up with the best way to say, “Hello, we’re Neptune, and this is who we are.” It’s easy to learn that we’re an interiors brand – our stores, and our website will tell you that in no time. But while our designs are a huge part of who we are, ‘the why’ and ‘the how’ almost matter more than ‘the what’. It’s easy to tell you what we do, it’s harder to explain why. That’s where our philosophy – a different perspective – comes in. Three words that sum up our entire reason for being.
We’re Neptune.
We do what we do because we believe our designs can make your life that little bit happier, easier and better.
We do that with honesty, rigour and kindness, using the best materials, the most trustworthy of techniques, surrounded by people who genuinely care about creating things that are timeless. And we always lead with heart.
We’re a British-born and raised interiors and lifestyle brand who design and make furniture, lighting and accessories for your whole home.
Reviews
At Neptune, we fundamentally believe that things can always be better. And there's nothing like hearing if that’s the case, first-hand. Honest words from real customers - the good and, whilst of course it’s something that we hope doesn’t happen often, the bad, too.
Transparency is as important to us as getting it right and we’re thrilled to see so many of our customers choose to share their experience of Neptune here. That way, our future customers can make informed decisions, and we get the opportunity to put anything that wasn’t perfect first time, right.
Everything we do is designed to make your life that little bit easier, so we hope you’ll be happy to leave a few words below - to make your fellow customers lives that bit better.
16 Folly Hill, GU9 0BB, Farnham, Surrey, Regno Unito
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Morning course on table dressing
This was such an enjoyable experience. Lucy, the facilitator, gave valuable insights and tips to make any table look beautiful. Loved the little flower frogs gift that we received.
What a lovely inspiring mini workshop hosted by Neptune, Farnham. It was amazing how Lucy beautifully transformed the table setting using all green vegetables. Lots of tips for table styling of different types of events. The modern country setting of the Neptune showroom is so calming and beautifully curated. The hosts were all so welcoming, warm and gracious. A thoroughly enjoyable and inspiring event, and a good excuse to indulge in a little accessory shopping. Thank you Lucy and all at Neptune Farnham!

Risposta di Neptune - Farnham
Thank you for hosting such a lovely tablescaping workshop. Lucy showed us techniques I have never considered before and, as a non-artistic person, she helped me to find my artistic side. Not only was the environment friendly and beautiful but I took away some fabulous new ideas that I will be using at home.

Risposta di Neptune - Farnham
The event was so lovely, informal, friendly, accomdating and very helpful. The staff were fantastc hostess's. And the shop was an amazing location to host it too.

Risposta di Neptune - Farnham
A great, inspiring session which gave me the appetite and some ideas to style our dinner table for our next guests we are entertaining

Risposta di Neptune - Farnham
Always helpful
Let you look around the store with out bothering you unless you ask for help

Risposta di Neptune - Farnham
Yet another brilliant experience from start to finish. I always have peace of mind dealing with Neptune.

Risposta di Neptune - Farnham
Neptune’s goods are simply beautiful and are of high quality. I’m delighted with my purchases and the staff who served me in Farnham. Thank you

Risposta di Neptune - Farnham
Love everything in store and lovely, friendly staff!

Risposta di Neptune - Farnham
The ladies who work at Neptune Farnham are all so warm and helpful, they always make us feel so welcome and make time for a chat .
I visited to purchase a replacement Bowsley plate and bought some candles too .
I am awaiting an online order too , that was so easy .

Risposta di Neptune - Farnham
Very professional service. The delivery guys were very polite and helpful even at the early hour they arrived! We really like the wine unit too. The colour of the top is much darker than the one in the shop and difficult to match with a new floor and side table. Quality is excellent.

Risposta di Neptune - Farnham
Went to an excellent cookery demonstration and then to shop in one of the largest and most attractive of the Neptune stores just outside Farnham . I loved the little alcoves and then the huge kitchen dinners plus the well furnished bedrooms. The store even has a collection of outdoor furniture in its own garden. I tried out the recipe Becky demonstrated at home and it was a great success. Thank you Neptune Farnham and Becky. Parking easy just outside store

Risposta di Neptune - Farnham
I love my visits to Neptune Farnham, the ladies are always going above and beyond with excellent customer service. I always look forward to returning and viewing your latest displays. I regularly attend your events, which are always a highlight in my diary.
Their design advice has really transformed my home.

Risposta di Neptune - Farnham
We were lucky enough to join Nicola for her excellent talk on landscaping. We took our landscapers with us and they thoroughly enjoyed it. Nicola was fabulous and her knowledge was fantastic. We look forwards to meeting with her and more Neptune home events

Risposta di Neptune - Farnham
Neptune Farnham - How nice to offer additional events - Garden Design advice. Just perfect to compliant your home. Great advice.

Risposta di Neptune - Farnham
As always Neptune never fails in the way of service & delivery
The staff at the Farnham store are very helpful & attentive

Risposta di Neptune - Farnham
Neptune have been great from initially helping conceptualise the refurbishment of our living area to delivering and installing the finished product.
Kathryn from Neptune, Farnham has been brilliant - so understanding, patient and helpful. We are delighted with our new space.

Risposta di Neptune - Farnham
Recently did the Moodboard course at Neptune in Farnham. Booked this because I did the SpringTable Styling course the week before. Both were really enjoyable, informative and fun. Came home full of ideas and enthusiasm. Really hope they do more courses which I will sign up for even tho’ it’s about an hours drive - well worth it

Risposta di Neptune - Farnham
Attended the Christmas tablescaping afternoon in December and the Mood board morning last week. Both events were well organised, informative, inspiring and fun. The shop/space for the events was set up beautifully and lovely refreshments provided. The Neptune team and guest speakers were friendly and very happy to share advice and tips. Would highly recommend.

Risposta di Neptune - Farnham
Attended a tablescaping workshop at Neptune, Farnham. All of the Neptune staff were friendly and attentive and the workshop was fabulous, such a great space and worked very well - I wanted all of the items from the table as well as the open plan kitchen we were in!
Would highly recommend, beautiful space and styling. I would definitely be interested in attending future workshops.

Risposta di Neptune - Farnham
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.