Neck on the Line jewellery Recensioni 

213
TrustScore 3 su 5

2,8

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Valutata 5 stelle su 5

Bought a lovely necklace and bracelet. To date really love them and quality seems wonderful…would purchase again!

Valutata 1 stelle su 5

Faulty earrings, I emailed, no reply. Submitted a contact form and was contacted three days late and was told that the pin needs to be slightly pushed up in order to close. I replied confirming the... Leggi di più

Valutata 1 stelle su 5

Received the wrong item (necklace so short it would barely fit round my neck) emailed a week ago, no response despite the company saying that they respond within 2 business days. Sent another email- a... Leggi di più

Valutata 1 stelle su 5

Wish I'd read the bad reviews before ordering. Said item was pre order but then another email was sent to say they they'd had issues with the plating. Still not arrived, despite me asking to cancel o... Leggi di più


Informazioni di contatto

2,8

Nella media

TrustScore 3 su 5

213 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 25% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

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2,8

Tutte le recensioni

(213)

33 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

My go to for jewellery

Always great products and well priced. I bought the Hallie necklace recently and get lots of compliments on it. A few of my friends also shop at NOTL and love all their pieces too

26 gennaio 2024
Non scritta su invito
Valutata 5 stelle su 5

Best brand out there !!

The amount of jewellery I have from this place is insane. Some of the jewellery i haven’t taken off in months and still no tarnish !! deffo best brand out there for the price !

7 febbraio 2024
Non scritta su invito
Valutata 5 stelle su 5

The perfect staple pieces

I had the pleasure of buying products from this store as Christmas presents for family and a present or two for myself. Can’t recommend them enough. Great quality pieces, that are unique and some classic staples. Will definitely shop again!

12 dicembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Love NOTL

I’ve ordered several bits from NOTL over the past few years and have never had an issue with them or their products! They always have great customer service 💖 I wear their stuff nearly every day, in the shower and exercising and none of them have even begun to tarnish! Will continue to buy from NOTL 🫶🏻

15 marzo 2024
Non scritta su invito
Valutata 5 stelle su 5

Love love love

Love love love, would 100% recommend buying from NOTL way better than any other brand who say they do the same job.

15 marzo 2024
Non scritta su invito
Valutata 5 stelle su 5

Really lovely jewellery

Really lovely jewellery - I love my necklace and matching bracelet. They look great and they don’t tarnish. Quick delivery and it came in lovely pouches. I will be buying more!

5 febbraio 2024
Non scritta su invito
Valutata 1 stelle su 5

Don't waste your money

Their jewellery is not gold plated. It dull with no shine. I have returned an item and they have received a week ago and emailed them several times, they don't answer nor refund me. I will be doing a chargeback this evening.

27 ottobre 2023
Non scritta su invito
Valutata 2 stelle su 5

Would not recommend

The necklace I ordered arrived and looks like the website. However, I didn’t feel it suited me so I contacted them to request a refund. It’s now been two weeks since my first contact with them asking to make the return and (after multiple emails and messages from me) I’ve still not had a response from them confirming how I can return the item. I will never buy from them again - company feels dodgy and very poor customer service

5 ottobre 2023
Non scritta su invito
Valutata 5 stelle su 5

Brilliant online jeweller

I’ve only ever had great service. The pieces are amazing and the quality superb.
I first got 2 pairs of earrings in May and I’ve worn them for 90% of the time. I’ve worn them when I’ve gone swimming and in the shower and unlike some other pieces they still look box fresh.
I’ve just received my 2nd order and I couldn’t be more thrilled.

The items come beautifully packed and look and feel more expensive than they are.
The customer service has been 2nd to none and I’m incredibly happy to have found Jo and her incredible brand.

26 settembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Thanks

Intially I had an issue with my order which was my fault as I purchased the wrong letter for my necklace, this was easily rectified and they sent me the correct letter without having to repurchase shipping which I thought was so unbelievably kind from a small business, when it was my mistake! Not only was I blown away by their kindness the jewellery is so beautiful too, I’ve paid 5 x more for worse quality jewellery. You’ve got a customer for life.

19 settembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Thanks

I'm a gold girly and hate wearing silver, I cannot afford solid gold (student here!) So I’ve tried loads of brands over the years that offer gold plated pieces and no other brands plating stands up the same as the plating they use at Neck on the Line, I swear these pieces are impossible to fade 😂 I wear mine in the shower, pool, sea, at the gym so I can confirm their claims to be tarnish free are real! Shipping is fast, customer service is great, there’s always some discount available which is great for students like me and it means I can keep my jewellery wardrobe growing and growing. Thanks not for all the fab pieces you release.

28 agosto 2023
Non scritta su invito
Valutata 1 stelle su 5

Communication is really poor

Communication is really poor. I got sent the wrong necklace, had a reply but not heard anything in a couple of weeks. Quality of jewellery is very poor for what I expected. Wouldn’t recommend

23 agosto 2023
Non scritta su invito
Valutata 5 stelle su 5

Great quality, affordable and on trend

Great quality, affordable and on trend.
I was so surprised by the quality of my first buy that I bought a second and it was better than the first.
Packaging was simple and fast.
I’ve worn my necklaces most days, and they’ve not tarnished at all.

1 agosto 2023
Non scritta su invito
Valutata 5 stelle su 5

best quality jewelry but not expensive

This brand has some of the best quality necklaces for such a good price. I literally look for jewelry brands all the time and it feels like the less expensive ones are always scams, and the ones with nice pieces are way too much money. NOTL is a perfect option. I've gotten two necklaces and an anklet from them and I wear them constantly- shower pool sleeping, I don't usually take them off and they still look new.

2 settembre 2022
Non scritta su invito
Valutata 1 stelle su 5

Purchased a necklace in February the…

Purchased a necklace in February the inital pendent has rusted and have requested a new one and was told i would receive a replacement after emailing and DM them and finally got a response once I commented under a picture and haven’t received a confirmation message to say its been sent and its been 2 weeks

11 luglio 2023
Non scritta su invito

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