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Valutata 5 stelle su 5

NASA have been an excellent service and their fast and efficient service to resolving matters has been greatly appreciated. The team are always happy to help and feels like they go above and beyond to... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Lauren made my onboarding super smooth and such a brilliant experience. All my queries were answered and in a professional and super efficient manner. I’ve also had fantastic experiences with other... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

It's now six months since I left another umbrella company after suffering problems. I can honestly say NASA have been great, from enrollment to easy SIPP deductions, payroll depth helpfull too. O... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Absolutely hands down the best payrol company I have used, and I have been through a few!! The main issue was always around tax offset with expenses with previous companies , and they absolutely nai... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio di buste paga

Informazioni fornite da varie fonti esterne

Nasa Group specialise in contractor payroll solutions, offering Limited Company, PAYE Umbrella Company, CIS Self-Employed, PAYE Payroll Bureau. 0117 929 7683


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

264 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,6

Tutte le recensioni

(264)

26 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Quick and reliable

Quick, reliable, amazing team!

18 agosto 2023
Non scritta su invito
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Risposta di Nasagroup

Hi Eugen,

Thank you for the lovely feedback, really appreciated!

Marlena

Valutata 1 stelle su 5

DONOT Hire this company to provide your…

DONOT Hire this company to provide your umberella services. They are very pathetic. VERY BAD COMPANY.

8 agosto 2023
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Risposta di Nasagroup

Hi Suresh,

Thank you for taking the time to leave a review, we are sorry to hear about your experience.

We must stay compliant with HMRC’s legislation and unfortunately if the expense claim is not in line with their guidelines, we are not able to process the tax free element. We try our best to ensure expectations are met, we are sorry we couldn’t meet them on this occasion however we need to ensure we follow HMRC’s rules.

Thank you

Marlena

Valutata 5 stelle su 5

Great service, professional knowledgeable staff

Very professional service from start to finish. Support and documentation was very easy to follow. Staff professional and friendly at all times, very knowledgeable and responded to queries quickly and efficiently. I would definitely recommend.

23 giugno 2023
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Risposta di Nasagroup

Hi Meena,
Thank you for the great feedback, really appreciated! Hope everything goes well.
Jamie

Valutata 1 stelle su 5

!!!! Stay from this company !!!

!!! Stay from this company if you want to get paid on time !!!. Awful. They got one responsibility : Process invoice to pay on time. They failed badly on this..not just once..3 times in a row. People responding to email has no clue what is happening. I have to follow up with agency to get this sorted on my own

10 luglio 2023
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Risposta di Nasagroup

Hi JP Subbu,

Sorry to hear about this.

It'd be great to look into the issues you've experienced. Please reach out to me on jamie.springwald@nasagroup.co.uk and I will take a look into your account with Nasa Umbrella as soon as possible.
Jamie

Valutata 5 stelle su 5

A good quality provider

In a sector which is renowned for providing poor service and applying high charges for the transactions it provides I feel that NASA stands out as a good provider of umbrella employment services. My experience over a two year period was that NASA's documentation was easy to understand, that I was paid on time and that any queries I had were resolved quickly.

10 luglio 2023
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Risposta di Nasagroup

Hi Martin,
Thank you for the great feedback, this is great to hear! All the best.
Jamie

Valutata 5 stelle su 5

Exceptional Service and Support by the…

Exceptional Service and Support by the team at NASAGroup. Queries are very quickly responded to. Everyone I spoke to during my assignment were always courteous, patient and explained to me in detail so that I fully understood. During my current assignment I moved Umbrella Companies TWICE. I feel I have now landed with a proper Umbrella Company and anyone I talk to fully understands accounting.
Most definitely can recommend NASAGroup.

10 luglio 2023
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Risposta di Nasagroup

Good Afternoon,
Thank you for the lovely feedback, really appreciated. Glad to hear that you've found the right Umbrella to stick with!
Jamie

Valutata 5 stelle su 5

Marvellous

Marvellous - Swift - Accurate!

23 giugno 2023
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Risposta di Nasagroup

Hi Steven,

Thanks for the lovely feedback!
Jamie

Valutata 5 stelle su 5

Alays excelleny service

Alays excelleny service - quick response to queries and helping solve isues with client payments. Getting set up with them is very straightforward and I have not had any isues that some of my colleagues have encountered with other Umbrella Companies.

31 marzo 2023
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Risposta di Nasagroup

Hi Joanne,

Thanks for taking the time to leave this kind feedback, really appreciated. All the best.
Jamie

Valutata 5 stelle su 5

Fantastic Service

As this was my first experience using an umbrella organisation I was not sure what to expect, but I have found Nasa to be informative and helpful with great customer service.

They have worked with me for 2 years and any questions I had they were quick to respond and provided the right amount of information in ways that I could understand.

I have no hesitation in recommending Nasa Umbrella Ltd to anyone.

31 marzo 2023
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Risposta di Nasagroup

Hi Stephen,

Thank you for the lovely feedback, really appreciated. Glad that your first experience with an Umbrella went well.

We hope that everything goes well for you in your next venture!
Jamie

Valutata 1 stelle su 5

Awful umbrella company

Awful umbrella company. Completely disorganised and lacking in accountability. Numerous errors in the time I have been with them. Held on to thousands of pounds of my pension money until my private pension provider highlighted the discrepancies

8 giugno 2023
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Risposta di Nasagroup

Hi JJ,

Thanks for taking the time to leave a review, sorry to hear about this experience. This is certainly not the service we should be providing.

I would really like to look into this further, could you please provide me further details via email - jamie.springwald@nasagroup.co.uk?
Jamie

Valutata 5 stelle su 5

Excellent across all areas - Ltd, Consulting, Pensions...

I have been using NASA both for my consulting payroll and for Limited company. In addition they helped me set up a pension plan. I found the team to be highly knowledgeable across all areas, and they effectively leverage the technology to ensure quick response times and staying on top of all deadlines and submissions, while remaining on a cost-effective budget. I would highly recommend Nasagroup.

8 giugno 2023
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Risposta di Nasagroup

Hi Vlad,

Thank you for the great feedback, really appreciated. I'll be sure to let the team know!
Jamie

Valutata 5 stelle su 5

Exceptional service - very professional

Exceptional service, highly professional with a dedication towards there clients. What really stands out is there personal touch , always ensuring there clients needs are met. NASA truly go above and beyond in accommodating there clientele.
I highly recommend them

30 maggio 2023
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Risposta di Nasagroup

Hi Douglas,
Thanks for taking the time to leave such a lovely review, I'll be sure to let the team know. Hope everything goes well with your next venture!
Jamie

Valutata 5 stelle su 5

Great Always paid in time

Great Always paid in time. Always helpful. Competitive price.

10 febbraio 2023
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Risposta di Nasagroup

Hi Tony,

This is great to hear, thank you for the lovely feedback.
Jamie

Valutata 5 stelle su 5

Highly recommend

I have just ended a year long run with Nasa and I’m full of admiration for the efficient and courteous treatment that I have enjoyed. Highly recommend.

1 maggio 2023
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Risposta di Nasagroup

Hi Robin,

Thank you for the lovely review, we really appreciate it! All the best with your next position!
Jamie

Valutata 5 stelle su 5

Fantastic Accounting Services for both Umbrella and Private LTD

Great accountants, have used them for years both their umbrella and private ltd services. Clear, informative and prompt communication along with access to easy to use software makes the whole business accounting process easy. The 1-1 support from your designated accountant is also highly valuable.

6 maggio 2023
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Risposta di Nasagroup

Hi Nick,

Really appreciate this review, thank you. Glad to hear the software and processes are easy to use. I'll be sure to let the team know.
Jamie

Valutata 5 stelle su 5

No issues with payments

No issues with payments, I used nasa through a recruitment agency and when I wanted something done or if I had questions they were answered quickly, recommended

21 aprile 2023
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Risposta di Nasagroup

Hi Tony,

Really glad to hear that the team were able to answer any queries quickly and that would you recommend our services. Hope everything goes well with the next role.
Jamie

Valutata 5 stelle su 5

Umbrella Service Very Good

Clear comms, processes and efficient tackling of any issues (all of which originated at the source contract company, not the umbrella). Would very happily use Nasa again, and recommend to others.

19 aprile 2023
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Risposta di Nasagroup

Hi KR,

Thank you for the great feedback, really appreciated. All the best with your next position!
Jamie

Valutata 5 stelle su 5

Happy to recommend

I have used Nasa Umbrella for a number of years with no issues and happy to recommend them

13 aprile 2023
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Risposta di Nasagroup

Hi David,
Thank you for the great feedback and for using our services for so long! All the best with the next venture.
Jamie

Valutata 5 stelle su 5

Nasa were excellent

Very pleased with Nasa as my umbrella company whilst inside IR35. Staff were always attentive and available when I had any questions or queries. I will definitely use again should the need arise.

1 dicembre 2022
Non scritta su invito
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Risposta di Nasagroup

Hi Mark,

Thanks for the great feedback, really appreciated. Hope everything goes well with the next venture!
Jamie

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