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Valutata 5 stelle su 5

NASA have been an excellent service and their fast and efficient service to resolving matters has been greatly appreciated. The team are always happy to help and feels like they go above and beyond to... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Lauren made my onboarding super smooth and such a brilliant experience. All my queries were answered and in a professional and super efficient manner. I’ve also had fantastic experiences with other... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

It's now six months since I left another umbrella company after suffering problems. I can honestly say NASA have been great, from enrollment to easy SIPP deductions, payroll depth helpfull too. O... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Absolutely hands down the best payrol company I have used, and I have been through a few!! The main issue was always around tax offset with expenses with previous companies , and they absolutely nai... Leggi di più

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Dettagli dell'azienda

  1. Servizio di buste paga

Informazioni fornite da varie fonti esterne

Nasa Group specialise in contractor payroll solutions, offering Limited Company, PAYE Umbrella Company, CIS Self-Employed, PAYE Payroll Bureau. 0117 929 7683


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

264 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,6

Tutte le recensioni

(264)

26 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Fantastic Company !

A first class company.
I had a brilliant experience with NASA.
The staff are always friendly and professional and a pleasure to speak to. All pre-employment paperwork was dealt with quickly and effectively, and all payments received on time.
I thoroughly recommend this company.

15 febbraio 2024
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Risposta di Nasagroup

Hi Kevin,

Super review, thanks for the great feedback! Really appreciated. We wish you all the best for the future.
Jamie

Valutata 5 stelle su 5

Perfect service

Always had timely help and the replies are always spot on. Really good service.

6 febbraio 2024
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Risposta di Nasagroup

Hi Scott,
Thank you for the lovely review!
Marlena

Valutata 5 stelle su 5

Wish I knew Nasa before

I have had to use many different agencies because I didn't know about Nasa. I wish that I knew about them before as they have been outstanding. They go out of their way to help you. Great communications. Great rate and simply the best so far for anything I have missed out. Highly recommended!

2 febbraio 2024
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Risposta di Nasagroup

Hi Steve,
Thank you for taking the time to leave such great feedback, it’s much appreciated!
Wishing you all the best for your future endeavours,
Marlena

Valutata 5 stelle su 5

NASA Umbrella company

NASA took over as my umbrella company after a disastrous experience and they have been nothing short of outstanding. Every query I'd had, they were helpful, knowledgeable and dealt with matters promptly and efficiently. I'm no longer a contractor so have left NASA. However, should I return to the contracting world, then I'll happily use NASA again in the future.

Thank you for all you did for me

12 dicembre 2023
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Risposta di Nasagroup

Hi Andy,
It’s great to hear your experience with us was outstanding, I will let the rest of the team know as well. They will be very happy to hear this too :)
We hope to see you again in the future! All the best,
Marlena

Valutata 5 stelle su 5

Would thoroughly recommend!

NASA were helpful before sign up and afterwards. They always answered the phone promptly and addressed any queries when needed. They processed invoices correctly for the period I needed an umbrella company. They also enabled pension salary sacrifice in a flexible way for the employee.

25 gennaio 2024
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Risposta di Nasagroup

Hi Tim,

Thanks for leaving this great feedback, really appreciated. Glad to hear that everything was processed smoothly. All the best for the future.

Jamie

Valutata 5 stelle su 5

Best Umbrella Company Hands Down

Over the years as a consultant I have used a number of recruitment firms, agencies and umbrella companies and NASA are by far and away the best I have ever come across.
Payments have always been made on time, contracts and documents are correct and accurate and if I ever had a query it was responded and resolved quickly and professionally by friendly staff. The margin that they charge is also the cheapest I have come across with no hidden costs like many other companies.
Don't waste your time using any of the 'larger' agencies/umbrella groups as I have experience with many of them and they are all the same charging extortionate fees, poor customer service and hidden clauses. Just go straight to NASA.
The only reason for no longer using them is being forced to change by my current end client and as soon as I change roles I will be sure to return to NASA.

22 gennaio 2024
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Risposta di Nasagroup

Hi Sean
Thank you for taking the time to leave your review, it’s great to hear such positive feedback and we are glad we met your expectations. I will be sure to pass your comments onto the rest of the team. We do hope to see you back with us in the future. All the best with your new role!
Marlena

Valutata 5 stelle su 5

Brilliant service

Always had great service from NASA from initiation and getting signed up to receiving payment and my P45 when i came to retire. Also helped out with a reference when my daughter needed me to be a guarantor on her flat.
Highly recommend NASA.

11 gennaio 2024
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Risposta di Nasagroup

Hi Rhiannon,
Thank you for taking the time to leave such a lovely review, much appreciated!
All the best
Marlena

Valutata 5 stelle su 5

NASA team were brilliant

NASA team were brilliant
All queries were dealt promptly and staff were polite and professional
Thank you so much

4 gennaio 2024
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Risposta di Nasagroup

Hi Rashmi, thank you for your kind words! I will be sure to pass your comments onto the rest of the team. All the best!
Marlena

Valutata 5 stelle su 5

Nasa Umbrella Group have been reliable

Nasa Umbrella Group have been easy to work with, they respond well and quickly to queries and most importantly pay on time.

15 dicembre 2023
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Risposta di Nasagroup

Hi George, thank you for taking the time to post such a nice review, that's great to hear!
Marlena

Valutata 1 stelle su 5

Avoid this company

A company that I had to deal with and regret ever signing up for. Consistently having issues with payments being made to me.

Issues with payments and not very friendly either. Unapologetic and creating invoices that hadn't been asked for. Processing money at the wrong times without being asked which resulted in tax problems and unhelpful at best.

Complaints procedure that had to be chased and that went nowhere.

Jamie is great though

Avoid this company

31 agosto 2023
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Risposta di Nasagroup

Hi Conor,

Thanks for taking the time to leave your feedback.

I know that we previously discussed your concerns, as well as the invoicing from our end matching with your timesheet submissions on the Nasa Portal.

You previously mentioned to me that our staff had been professional and courteous, so this is worrying to hear and would really appreciate further feedback on this.

We will send you a message as soon as possible to follow up.
Thanks
Jamie

Valutata 5 stelle su 5

Happy customer

It's now six months since I left another umbrella company after suffering problems.
I can honestly say NASA have been great, from enrollment to easy SIPP deductions, payroll depth helpfull too.
Only thing missing is there is no salary sacrifice for Electric cars others are doing via Octopus.

15 dicembre 2023
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Risposta di Nasagroup

Hi Douglas,
Thank you for your kind review, I will be sure to pass your comments onto the rest of the team.
We appreciate your point regarding electric car salary sacrifice, we are always looking to improve and offer more- if we are able to facilitate this in the future, we will definitely let you know!
All the best
Marlena

Valutata 5 stelle su 5

Can’t complain at all about service

Can’t complain at all about service. Always prompt and polite. If I go back Inside IR35 then NASA Umbrella will be my first port of call.

Thank you.

18 ottobre 2023
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Risposta di Nasagroup

Thank you for the great feedback, much appreciated! All the best with the next venture
Marlena

Valutata 5 stelle su 5

I had amazing experience with Nasa…

I had amazing experience with Nasa group they are great. Customer service. Is amazing payrol team are amazing help and never had issues with them, anytime had any problems they would resolve it as soon possible I was very happy with the service will give 5star rating best company

18 ottobre 2023
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Risposta di Nasagroup

Hi Sami,
Thank you for your kind words, I will be sure to pass your comments onto the rest of the team! :)
All the best
Marlena

Valutata 1 stelle su 5

Terrible service

Terrible service , never pay on time. Very hard to get through to the company to resolve and never take accountability while charging you. Worst umbrella company there is!

6 ottobre 2023
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Risposta di Nasagroup

Hi Daniel,
Thank you for taking the time to post the review. Please feel free to send an email to me so I can look into this further for you, my email address is Marlena.kolacka@nasagroup.co.uk. I’d like to ensure that the root cause of the issues is resolved moving forward and no further agency payment delays occur.
Many thanks
Marlena

Valutata 5 stelle su 5

Recommended Umbrella provider

Very professional organisation who deal with any queries quickly and efficiently. No issue in over 27 months would recommend as an Umbrella provider.

14 luglio 2023
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Risposta di Nasagroup

Hi Kenny
Thank you for the great feedback, I will pass this onto the rest of the team! All the best
Marlena

Valutata 5 stelle su 5

NASA UMBRELLA

NASA have been very efficient as an umbrella company and their timesheet portal is very easy to use.

29 agosto 2023
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Risposta di Nasagroup

Hi Belinda,

Many thanks for your lovely review, much appreciated!

Marlena

Valutata 5 stelle su 5

Very efficient service

Used this service for the very first time for agency work. Initially a bit apprehensive but any misgivings were quickly dispelled due to the efficiency of the service, step by step support/guidance. They also handled any queries efficiently. Oh, and once my Timesheets were submitted to deadline, there were no delays to my payment. Highly recommended.

21 luglio 2023
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Risposta di Nasagroup

Good Afternoon,
Thank you for taking the time to leave this great feedback. All the best!
Marlena

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