MyPersonalisedCase Recensioni 

348
TrustScore 3 su 5

3,1

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

Ordered a case. The top doesn’t have a full piece of plastic. Doesn’t show this on any photos on the page. Doesn’t show it on the design page. Page is in English part... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

I have bought three cases from this company in the past and been very satisfied with the product. However they recently wasted several hours of my time disputing what seemed a fraudulent charge... Leggi di più

Valutata 5 stelle su 5

Ordered a case for Zflip 7. Its a very difficult type of case to buy, most custom case makers dont make it. Product was made to a high quality and good standard. Having read some of the reviews... Leggi di più

Valutata 1 stelle su 5

I ordered an I phone wallet for iPhone 14 Pro Max and was sent different. When I contacted you you offered replacement and all I would pay was shipping. You sent me voucher number which I filled in wh... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di accessori per cellulari

Scritti dall'azienda

✓ Fast Delivery ✓ Large case selection ✓ Many brands ✓ Quick and easy.


Informazioni di contatto

3,1

Nella media

TrustScore 3 su 5

348 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 78% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,1

Tutte le recensioni

(348)

52 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Easy to use site and great product…

Easy to use site and great product overall. The case is sturdy and of great quality and value. Will be again soon

23 maggio 2024
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Risposta di MyPersonalisedCase

Thank you for your positive review! We're glad to hear you found our site easy to use and are happy with the quality and value of the case. We look forward to welcoming you back soon!

Valutata 5 stelle su 5

Delighted Customer

delighted with my case - quick service - would definitely recommend.

23 maggio 2024
Non scritta su invito
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Risposta di MyPersonalisedCase

Thank you for your positive review! We're thrilled to hear that you're delighted with your case and our quick service. We appreciate your recommendation and hope to welcome you back soon!

Valutata 4 stelle su 5

The case looks great

The case looks great, easy to design. Shipping was fast but a bit expensive. Would order agian.

15 febbraio 2024
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Risposta di MyPersonalisedCase

Thank you, Emma! We're glad you found the design process easy and that you like your case. We hope to welcome you again!

Valutata 4 stelle su 5

Good workmanship

I’ve used this seller before and can’t fault them, item arrived on time.

10 maggio 2024
Non scritta su invito
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Risposta di MyPersonalisedCase

Thank you for the positive review, Colin! It's great to hear you're pleased with the workmanship and our timely delivery. We hope to welcome you again soon!

Valutata 1 stelle su 5

I've had to buy another case now so I'm…

I've had to buy another case now so I'm waiting for that I just don't Understand this company why lie to people with the delivery dates if u know u can't get people's order within a day or a couple of days, don't take the money for express delivery and tell people that there order might take a month and then people might not give u one star u because u never lied I don't know how the product is becuse I not got it yet but when it does I will do anther review on it

21 marzo 2024
Non scritta su invito
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Risposta di MyPersonalisedCase

We're very sorry to hear about the delay, Jonathon. Please accept our apologies for not meeting the expected delivery times. We understand how frustrating this can be. We'd like to make it right, so please contact us at https://www.MyPersonalisedCase.co.uk/help/contactforms and we'll ship a replacement free of charge.

Valutata 1 stelle su 5

Ordered two phone cases with our…

Ordered two phone cases with our company, logos on shocking quality unusable.

27 marzo 2024
Non scritta su invito
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Risposta di MyPersonalisedCase

We're very sorry to hear that the quality of the phone cases did not meet your expectations, David. Please accept our apologies for any inconvenience caused. We are committed to quality and customer satisfaction, so please reach out to us at https://www.MyPersonalisedCase.co.uk/help/contactforms so we can resolve this issue by shipping a replacement free of charge.

Valutata 1 stelle su 5

DO NOT USE THIS IS A SCAM

I ordered and paid for next day delivery - no delivery and constant updates from FedEx to say delivery delayed- DO NOT USE AT ANY COST THIS IS A SCAM

21 marzo 2024
Non scritta su invito
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Risposta di MyPersonalisedCase

We're very sorry to hear about your experience, Leah. It's disappointing to know you've faced such delays and inconvenience. We assure you this is not typical. Please contact us directly at https://www.MyPersonalisedCase.co.uk/help/contactforms so we can look into this immediately and ensure a resolution is provided swiftly, including shipping a replacement free of charge.

Valutata 5 stelle su 5

Case looks great

Case looks great

16 marzo 2024
Non scritta su invito
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Risposta di MyPersonalisedCase

We're glad to hear you like your new case, Alex! We hope you will enjoy using it. Thank you for your feedback!

Valutata 1 stelle su 5

I ordered a iPhone 13 case and they…

I ordered a iPhone 13 case and they sent a mini case for a iPhone 7 can’t get hold of anybody to help me I wouldn’t have bought it had I known it would come from the Netherlands and not the uk

8 marzo 2024
Non scritta su invito
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Risposta di MyPersonalisedCase

We apologize for the mix-up with your order, Neil, and for any difficulty in reaching us. It's important to us to correct any issues with orders. Please contact us at https://www.MyPersonalisedCase.co.uk/help/contactforms so we can sort this out and ship you the correct iPhone 13 case free of charge.

Valutata 2 stelle su 5

Constant delays in sending item

Order 41282024 - A lot of delay emails being sent, had 5 already slowly delaying the delivery a few days more each time, frustrating as you would think they would realise that by not managing expectations you'll lose returning business.

13 gennaio 2024
Non scritta su invito
Valutata 1 stelle su 5

Express Delivery is just not worth it!

Ordered a iPhone case with express delivery as it was the Christmas period, express delivery is far from cheap. The order failed to be delivered in the promised time period, all Mypersonalisedcase would say was orders take longer during this time of year, if that is the case why offer ‘Express Delivery’ during busy periods? I feel paying out £10.79 was a waste of money. The actual product is nothing amazing to be honest, not worth the money. Total order cost was £44.25 for one phone case with express delivery (which didn’t happen). Come on Mypersonalisedcase you need to do better!

16 dicembre 2023
Non scritta su invito
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Risposta di MyPersonalisedCase

We sincerely apologize for the disappointment with the express delivery and the product, Mr. Neil Jolly. It's clear we missed the mark during a critical time. Please allow us to make this right. Contact us at https://www.MyPersonalisedCase.co.uk/help/contactforms so we can discuss a suitable solution, including a possibility of shipping a replacement free of charge.

Valutata 1 stelle su 5

Zero stars- most terrible company ever!

Zero stars.
1) I purchased 3 phone cases and 2 were incorrect.
2) Contacted their support and was advised this was an error and to re order with a discount code.
3) Re ordered, the discount code showed as valid but the payment taken did not show the discount so I paid full price.
4) Received an email stating that the order had not gone through due to my payment method. However the money has been taken from my account.
5) Received an email stating that my order is delayed, but according to previous email stating my order did not go through.
6) Advised order cancelled and will receive a full refund.
7) Email received to advise products had been dispatched.

The current situation is I have paid £97.20 and all I have is 1 poor quality phone case.

Avoid this company at all costs. Absolutely disgraceful.

14 dicembre 2023
Non scritta su invito
Valutata 1 stelle su 5

Wish I'd read reviews first

Wish I'd read reviews first. Spent £50 on two photo cases. It's just a poor quality sticky label attached to a cheap case. And the label is peeling within 4 weeks of use, so soon it'll be in the bin as it looks awful. Service was quick but I did not expect it to be this terrible quality.

9 novembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Second time happy

This was the second case we ordered and we thought designing and ordering was easy. Delivery was quick. Very happy with the result.

6 dicembre 2023
Non scritta su invito
Valutata 1 stelle su 5

Poor quality

I ordered a phone case with a photo on as I have from other companies. I received a shiny case (nice) with a matt photo put on a sticky label (not nice).
I have a long thread of emails and replies, but they avoided talking about the problem or any comments or questions I put to them. Then I searched review sites (which I normally do) and realised that I wasn't the only one. Honestly, an 8year old could've produced better Apologies to all 8yr olds.
Pretty shoddy

22 novembre 2023
Non scritta su invito
Valutata 1 stelle su 5

If I could give 0 stars I would

If I could give 0 stars I would. Quality is poor, fast service is 2 weeks!!!! And broken items when arrived. Take your cash elsewhere, if I had done my research in the first place I would not have touched this company with a barge pole. I can’t believe anyone would give this company a good review, probably the staff that work there

23 ottobre 2023
Non scritta su invito

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