MyPersonalisedCase Recensioni 

I am still waiting for my order which I made before Christmas. It has been delayed 4 times so far. I have sent an email to them and posted on their Instagram but still no response and no sign of getting my order.

Zamówiłem pełne etui do chrony telefonu,czyli chroniony tył i przód telefonu.Etui składało się z 2 części,a dostałem tylko jedną część chroniącą tył telefonu.Od ponat tygodnia wymieniam się e-mail z obsługą klijenta,składam zażalenie dosyłam zdjęcia na których widać ,że dostałem tylko dolną część etui,ale biuro obsługi ciągle nie widzi problemu i żąda dalszych wyjaśnień.Wysłałem już 4 wiadomości i teraz czekam na odpowiedź.Nie wiem jak to się skończy,szczególnie ,że zapłaciłem kartą i jestem skazany na ich dobrą wole.To od nich zależy czy doślą brakującą część etui czy zwrócą pieniądze.

Good quality product. Delivered on time

Ordered a case online and expected it to be delivered by the 23rd December. I twice had an email saying it has been delayed but not to worry. Eventually it was 'shipped' on the 19th December.

However, the tracking details have not moved and it is stuck in the Netherlands. Every support request I send I get a reply saying 'We would like to kindly ask you to wait one more working day for your delivery'. There is no email, there is no phone number. I would stay away from this company as if something goes wrong, you will get nothing.

Not sure what went wrong with all these other reviews but my experience was excellent yes the company is abroad but my case turned up in less than a week , really good quality, good communication from the company I would use them again no problem 😃

My order arrived later than expected, but the customer service team resolved the issue swiftly. The case is of excellent quality, so overall, I'm satisfied.

The case came out perfectly—great quality print and materials. Delivery was smooth. Couldn't ask for more!

The design s stunning, but the edges of the case feel a bit rough. Overall, still a good product.

I have dropped my phone a few times, and this case has helped up perfectly. The print hasn't faded either. Very happy!

The co.uk postcode makes you think they are a UK company but the goods are produced in Holland and take ages to arrive.

The case looks great, fits perfectly, and the design is sharp. Delivery was fast too. Highly recommend!

Got one for my sister, and she loved it! Great quality, and the whole process was super simple. Delivered on time.

My order was delayed, but customer service sorted it out quickly. The case is excellent quality, so I'm happy overall.

The case looks great, but it's slightly thinner than I expected. Still, the design is exactly what I wanted.

The case is beautiful, and the print is crisp, but delivery took longer than expected. Worth the wait, though.

Ordered for my phone, and it fits perfectly. Easy to design, and the delivery was quick. Love it!

The case arrived just as I designed it. Vibrant colors, sturdy material, ad a perfect fit. Will definitely order again!

Got exactly what I ordered, hadn’t realised it wasn’t a UK company but I’ve had no issues. Postage took a little while but I wasn’t in a hurry for Christmas. Happy with the quality too.

Dreadful experience. I placed an order but received two e-mails saying it hadn’t gone through. I checked on their ‘my account’ section of the website and it showed the order as cancelled. The e-mail said I should re-order but I couldn’t find any way of doing that other than to start again from scratch. I was so annoyed and frustrated that I ordered from another company. I then received another e-mail a couple of hours later saying my order had been shipped. I was unable to get past bots to query why my ‘cancelled’ order was now on its way, other than the same stock answer that an order couldn’t be stopped once it had been processed. There is no phone number, e-mail or possibility of speaking to a human.

I have already used the contact form and the same reply is generated no matter what I write:-

“ Thank you for your message.

I tried my best to cancel your order with number 91714462. Unfortunately your order is already ready to be shipped. Therefore it is no longer possible to cancel your order.”

This is why I am so frustrated!

Made an order, on the day of dispatch it was cancelled by the company and they said they had lost my images for a phone case. They sent me a code to make the order again which I did and then within a couple of hours I received the same email again and I needed to submit my images again and place another order. Awful customer service, cannot speak to anyone and in the end they refunded me, after sending countless online forms, facebook messages and emailing. So am still without what I ordered in the first place! Really disappointed.