Whilst it disappointedly took 57 mins to get thru the queuing system I eventually got to speak to Scottish Claire who was absolutely brilliant. She was a great listener to my issues, very patient, pro... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Clare was incredibly helpful! I was struggling to navigate the new system and protect my deposit, but she guided me through the whole process step by step. I had to attend a meeting and unfortuna... Leggi di più
L'azienda ha risposto
Since being 'Powered by Total Property', MyDeposits have gone from an excellent company to a very poor one. You used be able to call them and speak quickly to the representatives. Now, its generic e... Leggi di più
Case DPC07638811.1 has been stuck on the assessor stage for SEVENTY days despite the landlord having provided NO evidence in their favour. I have tried multiple times to get into contact with myde... Leggi di più
Dettagli dell'azienda
- Compagnia assicurativa
- Agenzia di assicurazioni
- Broker assicurativo
- Consulente finanziario
- Servizi finanziari non bancari
Scritti dall'azienda
We provide a simple deposit protection solution for landlords, letting agents and tenants through out the UK.
Informazioni di contatto
1st Floor, Premiere House, Elstree Way, WD6 1JH, Borehamwood, Stati Uniti
- 0333 321 9401
- info@mydeposits.co.uk
- www.mydeposits.co.uk
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 59% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Great service
Great service. They answered all of my questions quickly and clearly, and were very helpful throughout the process. I really appreciated their fast response and professional support
I found the advisor supportive
I found the advisor supportive, friendly and helpful. My questions were answered and I was left reassured that a dispute had not been raised.
Generous Advice
My deposits are always generous with advice; today, Clare-Louise was very knowledgeable and professional in helping with my inquiry.
Excellent support from Nic who…
Excellent support from Nic who explained the process perfectly and displayed an excellent level of knowledge
Nic had a great sense of humour and was…
Nic had a great sense of humour and was very friendly, helpful and affable. She was knowledgeable too. She made my day with her giggles. She is an asset to your company!
Thank you !
Absolutely disgusting company
Their system removed timestamps from my evidence, then tells me I'm liable because my evidence did not have timestamps.
While the landlord uploaded a screenshot of a random piece of furniture that looked nothing like the existing one and got a free 50% payout.
When challenged, they had no interest, even though they said factual errors can be challenged.
They also removed their business on Google Maps to hide all the 1 star reviews they had.
Absolute disgrace. I would stand in front of a judge all day to present all my evidence, but the system makes it impossible for individuals to get any form of justice. They know this and take advantage of it.
Had a little difficulty initially…
Had a little difficulty initially navigating the system. Spoke with Hannah who was awesome and made it appear straightforward ! The world needs more Hannah’s …
Benjamin was a great guy,patient and…
Benjamin was a great guy,patient and really friendly.
He was dealing with a 60year old who finds dealing with things over the phone a little difficult, and Benjamin was a great man to talk to.
We need more people like this man.lol
Thank you ,Benjamin
Thanks Nic
Thanks Nic
You were very helpful.
All went smoothly and deposit refunded super quickly. 😀
A massive thank you to Nic who was…
A massive thank you to Nic who was really helpful with query and very professional. Nicest service I’ve had in a while!
Brilliant customer service with a smile…
Brilliant customer service with a smile and a laugh from Nic!
Hannah was really helpful
Hannah was really helpful. We resolved my problem.
The lovely lady we spoke to was very…
We spoke to Beckie and she was very helpful and gave us clear information on the process. She then began the depisit return actions. She was friendly and warm. We were reassured and our concerns were dealt with sensitvely. Thank you
Lovely Armani
I spoke to Armani yesterday, a lovely, helpful, and patient person who helped me negotiate a process I was having trouble with. She walked me through step by step to a successful conclusion.
Extremely helpful staff who assisted…
Extremely helpful staff who assisted and pointed me in the right direction for me to be able to resolve my issue in an expeditious manner. Armani certainly is an asset to the company who knows his business.
Polite and Helpful Experience from Nic
My query turned into a helpful conversation over the phone with Nic. I was provided with assistance, important details and good service that leaves one feeling good about contacting the mydeposits.
Benjamin was extremely knowledgeable…
Benjamin was extremely knowledgeable and kind. He guided me through the whole process of a deposit dispute that I am in the process of going ahead with.
Thank you so much, Benjamin!
A tricky situation dealt with calmly, professionally and with kindness
Nobody wants to get involved in a nasty deposit dispute - it's a really horrible situation for everyone involved. I have just come off a MyDeposits webchat - on a Friday afternoon - so relieved to have my queries dealt with by such a sane, professional and HUMAN person. Thank you.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.








