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Scopri cosa dicono le persone

Valutata 1 stelle su 5

I thought I was booking a local Zumba class for a pound. 2 weeks later had 23.00 pound taken and o lying realised because I saw it on my banking up. I had no emails in my account from them. I managed... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Efficient and prompt customer service team. An amazing variety of online/ live stream sessions, which are easy to search for - either by day, time or type. Marking your 'favourites' makes it easy to... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Signed up for a £1 7 day "trial" but later found out this doesn't include gym sessions and had to "upgrade" to a £24 a month plan which only includes 1 "free" (this ain't free) gym session per week, w... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The best thing about MoveGB is the variety of exercise options on offer plus the flexibility of the scheme. Being able to freeze my membership is a real bonus for me, as I only use it Oct-March. They'... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio per il fitness e l'alimentazione
  2. Palestra e centro fitness

Informazioni su MoveGB

Scritti dall'azienda

Why choose Move?

Convenience
Get an active lifestyle that fits around your schedule - embrace fitness freedom and workout whenever you like from the comfort of your own home. All under one membership.

Flexibility
Keep full control of your membership - cancel online anytime or freeze your membership.

Variety
We have the UK’s largest selection of live-streamed and at-home workouts. Support your local instructors or try something new from any instructor on the MoveGB network. From yoga and meditation to dance and HiiT or even twerking! There’s 100s of online classes to try!

Ease
Instant access and seamless booking. Choose a class that works for you, then simply book with a tap of a button. You’ll receive an email containing the live stream link before class begins. Try for £1 Learn More

Informazioni di contatto

3,0

Nella media

TrustScore 3 su 5

844 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,0

Tutte le recensioni

(844)

2 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

What A fabulous Team MoveGB are. Love it.

I have really enjoyed being part of the MoveGB team. There is a variety of activities available to try and the staff are ALWAYS helpful, friendly and courteous. I would recommend MoveGB to anyone.

15 ottobre 2020
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Risposta di MoveGB

Thank you so much for your review, you're awesome 🤩

Valutata 5 stelle su 5

High five MoveGB 🙌

MoveGB are helpful, friendly and I love everything they stand for. High fives all round! 🙌

14 ottobre 2020
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Risposta di MoveGB

Thanks for your review Nicola! We're so glad you love our service - you know where we are if you need anything 🙌

Valutata 5 stelle su 5

I am pleased to be a member of MoveGB

There are so many different activities and venues to try out. The number increases weekly. I really like the dance classes. The subscription compares well to membership of gyms etc especially the variety of choice.
I contacted Customer Services recently as I had a query with my membership in these Covid times. They were able to resolve this to my satisfaction. Thank you.

13 ottobre 2020
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Risposta di MoveGB

Hi there Christine, thank you so much for your review and kind comments about our service 🤗 You're awesome!

Valutata 5 stelle su 5

Sorted out my tech issue easy…

Sorted out my tech issue easy efficiently, and politely, and got back to meet save me waiting.....

12 ottobre 2020
Non scritta su invito
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Risposta di MoveGB

Hi Jo, thank you so much for your lovely review - glad our team were able to help 😊

Valutata 5 stelle su 5

Missed Booking

I had a missed booking for my gym session on 1st October (a fault with the gym venue I believe) but the MoveGB team were able to fix it easily. To me this was really important as I'm trying to do the October challenge.

10 ottobre 2020
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Risposta di MoveGB

Hi Simon, thank you so much for your review! We're so pleased we could help you out here 😊 Keep up the great active habits!

Valutata 5 stelle su 5

Excellent company to deal with

Excellent company to deal with. Always friendly and really helpful if you need to call for anything. Huge range of classes and the plans are such good value.

9 ottobre 2020
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Risposta di MoveGB

Thanks so much Andrea! It's awesome to hear you love our service. We love helping out, so if every there's anything you need just give us a shout 🙌

Valutata 5 stelle su 5

Super fast response time

MoveGB Partner team (for instructors) always super fast to respond to queries, everything I have ever asked for has been done. Great customer service

6 ottobre 2020
Non scritta su invito
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Risposta di MoveGB

Thanks for your review Adele! We're always happy to help so just let us know whenever there's anything you need 🙌

Valutata 5 stelle su 5

They are great!

They are great! Really quick to respond, and really understanding. Thank you very much!

2 ottobre 2020
Non scritta su invito
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Risposta di MoveGB

Thanks for your review Cindy! We're so glad you love our service - just let us know when you need us 🙌

Valutata 5 stelle su 5

Great friendly customer service

Great friendly customer service. My issue was dealt with very quickly.

30 settembre 2020
Non scritta su invito
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Risposta di MoveGB

Hey Olivia, thanks so much for your review. We're so pleased we were able to help you out so quickly - you know where we are if you needs us 💪

Valutata 5 stelle su 5

MoveGB gives an outstanding service.

I’ve been using MoveGB for years. It has been a fenomenal tool for me to get into a healthy exercise routine. I had the opportunity to try many different classes, meeting lots of people and finding what is right for me. I had benefits for my loyalty (which is a nice add-up) and whenever I have had an issue, the customer service has been exceptional. I don’t get tired of recommending it to my friends.

25 settembre 2020
Non scritta su invito
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Risposta di MoveGB

Hi Carmen, thanks for your review! It's so great to hear how much you love your Move membership - it sounds like you've got it nailed! We're always on hand to help, so just get in touch whenever there's anything you need :-)

Valutata 5 stelle su 5

Great customer service!

Had a couple of issues booking in with a local gym but MoveGB were great about it all and contacted me to sort everything out. Really made me feel valued as a member. 5* customer service!!

24 settembre 2020
Non scritta su invito
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Risposta di MoveGB

Hey Chloe - thank you so much for your review! We love our members and are always on hand to help, just let us know if there's ever anything you need 🤗

Valutata 5 stelle su 5

Very helpful

23 settembre 2020
Non scritta su invito
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Risposta di MoveGB

Thank you for your review! We're happy we could help, so just let us know if there's anything else you need 😁

Valutata 5 stelle su 5

MoveGB love

I've worked with MoveGB for years now and I can't recommend them enough. As a fitness provider they've helped me reach a wider audience and are always sending new people to my classes. They are always very friendly, approachable helpful and just a great bunch to work with!

23 settembre 2020
Non scritta su invito
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Risposta di MoveGB

Thanks so much Becks! It's awesome having you as a part of the community - keep up the great work and give us a shout if there's anything you need from us 🙌

Valutata 5 stelle su 5

Not used membership due to covid

Not used membership due to covid. Unfortunately my classes have stopped they offered me to freeze my membership for another 3 months with option of longer if needed.

18 settembre 2020
Non scritta su invito
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Risposta di MoveGB

Thanks for your review Penny. We're always happy to help - just let us know if you need anything else 🙌

Valutata 5 stelle su 5

I love MoveGB

I love MoveGB. It is really good value, it allows me to access a wide range of classes and the live-streamed classes are a real boon during the pandemic restrictions. I will continue to use them in the future, especially when away from home. Queries are always dealt with courteously and efficiently on the phone by friendly staff.

17 settembre 2020
Non scritta su invito
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Risposta di MoveGB

Hey Nuala, thank you so much! It's awesome to hear you've been making the most of live streaming - keep up the good work and just get in touch if there's anything you need from us 😁

Valutata 5 stelle su 5

Customer Support

I rang the customer helpline & the service I received was excellent.
Sean from the customer team was very professional & courteous.

15 settembre 2020
Non scritta su invito
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Risposta di MoveGB

Hi there Clive, thank you so much for your review and kind comments about our service 🤗 You're awesome!

Valutata 5 stelle su 5

Great Customer Service

I had a payment query and the customer support team replied quite quickly despite the Covid situation. They were extremely polite and helped me resolve my issue efficiently.

14 settembre 2020
Non scritta su invito
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Risposta di MoveGB

Hi Jane, thank you so much for your lovely review - glad our team were able to help 😊

Valutata 5 stelle su 5

From an instructor's point of view

From an instructor's point of view, working with MOVE GB is a dream. I have previously worked with other service providers and have NOT had the same care, attention to detail or level of response. All of the agents are knowledgeable, personable and extremely helpful.
I can not recommend Move GB highly enough.

Christine x

12 settembre 2020
Non scritta su invito
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Risposta di MoveGB

Thank you so much for such a lovely review Christine! We're always on hand to help so just let us know if there's anything you need 🤩

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