I thought I was booking a local Zumba class for a pound. 2 weeks later had 23.00 pound taken and o lying realised because I saw it on my banking up. I had no emails in my account from them. I managed... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
I thought I was booking a local Zumba class for a pound. 2 weeks later had 23.00 pound taken and o lying realised because I saw it on my banking up. I had no emails in my account from them. I managed... Leggi di più
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Efficient and prompt customer service team. An amazing variety of online/ live stream sessions, which are easy to search for - either by day, time or type. Marking your 'favourites' makes it easy to... Leggi di più
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Signed up for a £1 7 day "trial" but later found out this doesn't include gym sessions and had to "upgrade" to a £24 a month plan which only includes 1 "free" (this ain't free) gym session per week, w... Leggi di più
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The best thing about MoveGB is the variety of exercise options on offer plus the flexibility of the scheme. Being able to freeze my membership is a real bonus for me, as I only use it Oct-March. They'... Leggi di più
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Scritti dall'azienda
11 Laura Place, BA2 4BL, Bath, Regno Unito
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Had awesome customer service from Sean. Have used Movegb on and off last few years and always had a great experience.
Recommend to anyone wanting to get variety.

Risposta di MoveGB
I had a problem with my membership and phoned the helpline, within minutes my membership was re-activated by Amelia who was very friendly and efficient. I then went straight on to movegb and found a brilliant class. A great start to my weekend thank you.

Risposta di MoveGB
I’ve just started using this company and ran into a technical issue and MoveGB resolved it instantly. They were very helpful, friendly and totally responsible to getting my problem resolved. Thank you ⭐️

Risposta di MoveGB
Very prompt, patient and attentive staff who will help you get started and answer any questions. I was able to get set up on their platform with ease.

Risposta di MoveGB
Convenient, value for money, does what it says. I’d definitely recommend it

Risposta di MoveGB
Great range of classes available. Recommended.

Risposta di MoveGB
Please beware. I signed up for £1 plan and ended up paying hundreds of pounds as i hadn't realized they were taking £7.99 per week!
I did already contact someone and they didn't help!

Risposta di MoveGB
I absolutley love MoveGB! It is an amazing concept, brilliantly executed! It is excellent from every aspect! I love the broad range of classes! I have tried classes that i did not have the chance to try before and i will try even more... From pilates, to HIT, and weights, and splits, and calisthenics, and handstands... to tango and street dancing and afro beats! I can find everything I want on MoveGB! I am really impressed that all of the instructors are excellent and friendly! It is so inspiring and motivating! It has made this lock down so much fun! :) I absolutely love it!

Risposta di MoveGB
This is such a great idea, perfect for live streaming classes during lockdown.

Risposta di MoveGB
Quite honestly the nicest and most considerate company I have ever dealt with. All the staff I have spoken to were amazingly kind and helpful

Risposta di MoveGB
I think this is a great idea, however my local leisure centre seemed very slow to respond to booking request for classes. Also because we could only book 2 Days in advance where as Leisure Centre members got a week in advance, sometimes the class was already full by the time I got around to trying to book it with move GB.

Risposta di MoveGB
While the system is easy to use, the way the yoga teachers and fitness instructors are being paid is opaque, with a clause in their contract preventing them from speaking out about it (nice...). I know they are getting between 30% and 70% of the money I pay to Move GB to attend their classes so I will now stop my subscription and support my local yoga teachers during lockdown by paying them directly, so they get 100% of my money.
Edit (2/11/2020 3.30 PM): MoveGB called me (see reply below) but couldn't say how much of the fees are paid to our dear teachers but estimated it was about 70% in average, which would be quite low if true but no data is public, so they could say anything they wanted, and we couldn't verify. For the record, I asked MoveGB to be transparent and public about how much money they have collected from members and how much was paid out to teachers (they call them partners in their speak). Interestingly, they said they had been hit hard by the COVID crisis. Would that be why they revised their T&Cs to pay teachers less when lockdown ended earlier this year?

Risposta di MoveGB
I have been a partner with MoveGB for a while, and always have got a good services from them. For example, I recently had a issue to add a zoom link to one of my class, then sent an email to them, I think they just solved it straight away. I am very happy about the services provided and highly recommend their partnership.

Risposta di MoveGB
Fantastic service, quick, polite and accurate. Fully recommend service and sports on offer to get in shape or improve your shape

Risposta di MoveGB
If you have a query staff are always available and helpful to sort it out with very flexible membership during COVID19, thank you

Risposta di MoveGB
I'm a partner with MoveGB and have been so impressed with and grateful for their continued high levels of service. They have supported me enormously during lockdown and beyond. So many of my clients come from MoveGB each week, and it's a no cost way to let people join our classes. They are very fast with responses to any queries and always ready to help with promotions. Thank you to all the MoveGB team!

Risposta di MoveGB
I always feel extremely looked after by the staff at MoveGB and they are attentive and personable in their approach. The friendly, kind and supportive attitude they have towards their customer service makes me confident I am with the right people!

Risposta di MoveGB
Great customer service from Mat. MoveGB has great customer service.

Risposta di MoveGB
Great customer service from Sean, Shane & everyone else we’ve dealt with. Always quick and efficient and so pleasant to deal with!

Risposta di MoveGB
I initially signed up for the £1/week offer for 12 weeks. When it came close to my trial from expiring, I tried to cancel but I was then charged £12 again for another 12 weeks. I have since cancelled again, which actually went through this time. However I feel deceived, as I had tried to cancel, to no avail and I am paying for a service I rarely use and no longer need.
On top of that. All online classes that I try to book cancel. Why is that? I'm paying for this service yet I am unable to access what it is I am paying for.
I will not be renewing my subscription come January.
Poor service!

Risposta di MoveGB
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