Activate Collision Solutions  Recensioni 

Everything was fine and the process was straightforward. Communication was clear and the service was handled as expected. No issues overall.

From the moment I dropped the car off to getting the car back with the aid of the lovely Geoffrey, the service Steer Prestige delivered was nothing but exemplary.

Callum kept me updated of the progress, chased parts that were delayed, and even accommodated my request for a last minute check that was not related to the fix but they gladly took a look at.

I was very lucky my insurance provider chose this garage. My vehicle is back now and looks even better than when I got it(Tesla panel gaps!), funny enough.

Great service and excellent quality of repair work

Repairs were smoothly arranged around my availability and was so quick. They called me to send updates and when done they delivered to my door step. Car was delivered clean and fueled

Great service from start to finish. Jodie Fife Made the hole experience stress and hassle free, every team member I also spoke with was very helpful and friendly.

It was a great communication all the proces.
Service was quick and done perfectly.
Team members was so helpful and friendly.

Very professional they kept me updated regularly as to the progress of repairs to my vehicle .The repairs were very well done as well .Really pleased

It was great experience with this company.
All damages was repeated very quick and in high quality. My company lables was even copied and replaced.
I can't find any difference in colour.
Just fabulous 👌 work.
Definitely highly recommend them.
And team is very friendly

Avoid at all costs!!
Was allocated to them for a non-fault accident. They they allocated me to Steer Farringdon. It took 2 months for them to repair minor damage to the bumper. When it was finally returned, there was further damage they had caused (a scrape and body displacement). They did not inform me of this and hoped I would not notice. They took the car back and repaired the scrape but didn't repair the displacement. They took it back for a 3rd time and repaired the deplacement but returned it with a brake warning light, excess milage used, vent damage and damage to the side of my door. They have refused to accept liability and also falsified the pre repair checklist. Luckily I took a photo of the report before they made any changes and will now be involving the motor and financial ombudsman. Absolutely shocking service. I was better off leting the at fault party repair. Please save yourself the trouble. Tina failed to investigate properly and simply took the garages word. I am still waiting to hear back on why records were edited after I signed them!

It was a job well done

My Citroen C3 was repaired perfectly and on time and I was kept moving with a courtesy car. I really appreciated the service I received

Jamie and Nicki were extremely helpful throughout and kept me updated during the repair

Excellent repair and paintwork! My car was looking a bit funny before, but Marshmallow (my insurer) recommended Steer Romford and they didn’t disappoint. Within just 3 weeks my baby car was back on the road, looking lush and fresh.

That said, customer service could be improved. It would be much better if staff proactively explained what work had been carried out. Once I did, however, the lady handling my case explained everything clearly and thoroughly, which I appreciated. ❤️

They were very transparent with us and patient too. They kept giving us updates every step of the way and this made us less anxious

Kynaston repair centre in Exeter were excellent - great communication from Angela and a brilliant flawless repair from the team

My experience with Steer in Dover, Kent was first class. Very quick turnaround with regular updates on the progress of my repair. Ladies in reception were very welcoming and polite and very helpful with the courtesy car. My repair is superb, very impressed..car looks brand new. Would highly recommend’Steer’s’ services to anyone. Thank you.👍

My claim was handled with speed and repairs done timeously

The car has been repaired perfectly and staff were so professional

Once my insurer had given them the go ahead they fully repaired my car.
I was supplied with an automatic courtesy car as soon as they collected my car from my home

Good service.Considered our priority while picking up and dropping the vehicle.Very helpful