I needed part urgently. Ordered 4pm Wednesday. Got email 10pm Thursday to say it had been dispatched so had concerns 1 to 2 days may only start from Thursday pm BUT product obviously dispatched prior... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Very very very very bad.ordered parts,paid next day delivery,didnt arrive until 3 days later.no apologies or offer of refund for paying for next day delivery postage.accused of not paying return posta... Leggi di più
L'azienda ha risposto
I couldn't recommend enough motor parts website for the people who is looking for a professional and prompt service. They shipped everything for the next day delivery even when I placed my order on la... Leggi di più
Tried to call to enquiry about stock an a clutch. Was directed by answering machine to email my enquiry. Received no response to my email enquiry. When I complained about no reply to my enquiry I was... Leggi di più
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Motorparts.ie Ireland's #1 for online Car Parts and Car Accessories
Informazioni di contatto
Kinsale Road Industrial Estate, Kinsale Road, Cork, T12RR74, Cork, Irlanda
- +35314370147
- info@motorparts.ie
- www.motorparts.ie
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Never buy from this seller.
Never buy from this seller.
Sent wrong parts and don't want to refund money...

Risposta di motorparts.ie
Very very very very bad.ordered…
Very very very very bad.ordered parts,paid next day delivery,didnt arrive until 3 days later.no apologies or offer of refund for paying for next day delivery postage.accused of not paying return postage when i emailed to enquire about a number post office needed to return the parcel.when i got my refund it wasnt the full amount as they took the postage money back even though i paid for postage for the parcel and when i returned it.would not recommend them to ANYONE

Risposta di motorparts.ie
Excellent customer service
Excellent customer service. I emailed a few times with queries and they replied quickly. Very helpful advice and support. Would highly recommend.
I ordered some parts one month ago and…
I ordered some parts one month ago and not even answer to the phone or email
Super
Very pleased with them. Very quick and efficient. Will use them again.
Not the best
Not the best, next day delivery is not really next day, so 5.95 delivery charges is money thrown away
First time dealing with motor parts.ie…
First time dealing with motor parts.ie and the service was excellent, so fast, I got my order the next day, it was wrapped perfect, nothing damaged and the price on the item was so cheap, really good site, I will definitely be ordering again
First time dealing with these guys and…
First time dealing with these guys and have to say got what I wanted and would have had it the next day but weekend got in the way..would recommend them 100%
Excellent service
Excellent service good quality parts and fast delivery. It’s a pleasure to do business with this team I will definitely be going back for more parts .
I used this site for the first time
I used this site for the first time, and found plenty of stuff i needed
here, plenty of variety and fair pricing.I will return many times.
I couldn't recommend enough motor parts…
I couldn't recommend enough motor parts website for the people who is looking for a professional and prompt service. They shipped everything for the next day delivery even when I placed my order on last minute and it save my work to get delayed, so I'm very pleased with their service. Thanks motor parts
Great customer service
My first time using Motorparts IE
Used motorparts.ie for the first time recently & I have to say it was a totally pleasant experience.
The site was easy to use.
The product was of great quality & reasonably priced.
Email notifications were prompt.
The delivery was reasonably priced & fast.
Excellent service and really quick…
Excellent service and really quick delivery!!! Always kept me up to date with my order. Will be ordering from here again.
I would give zero stars rating, if I could. Worst online experience
I ordered a car battery from this company on Tuesday, 19th of February, with delivery next day. As the battery didn't arrive next day, I asked them where is the battery. They told me "Because of the acid content of batteries it necessitates using a specialist courier company which takes an extra day". But the battery didn't arrive on 21st either. Neither on 22nd. So I asked them again where is the battery and if they have a tracking number. They told me "Hi Andrei, I confirm delivery will be between 2-5pm today(22nd).We do not have a tracking number system with this company." Around 4PM, I wrote them again, asking for the courier's phone number. I didn't receive any answer. That Friday evening, I opened a paypal case for getting my money back. Finally I received my battery on Tuesday 26th of February, so 7 days after I placed an order that was supposed to happen the next day.
So, my point of view after this experience:
-communication/customer service = none
They didn't inform me initially that the battery was not shipped when it was supposed to, and after that they told me wrong information all the time,or no answer to my questions at all.
They didn't assume the fault and blame the courier company for all.
I ordered to motorparts.ie, not to the courier company, so I was expecting the seller to check where the battery is and to give me the correct information, which they didn't.
I will never buy again from these people.
Later edit:
"Because of the acid content of batteries it necessitates using a specialist courier company which takes an extra day" - the battery was carried beside the driver's feet , in the truck cabin. This is where I took if from. Indeed, "very special conditions" to carry an "acid containing" object.
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