motorparts.ie Recensioni 

36
TrustScore 2.5 su 5

2,6

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

I needed part urgently. Ordered 4pm Wednesday. Got email 10pm Thursday to say it had been dispatched so had concerns 1 to 2 days may only start from Thursday pm BUT product obviously dispatched prior... Leggi di più

Valutata 1 stelle su 5

Very very very very bad.ordered parts,paid next day delivery,didnt arrive until 3 days later.no apologies or offer of refund for paying for next day delivery postage.accused of not paying return posta... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I couldn't recommend enough motor parts website for the people who is looking for a professional and prompt service. They shipped everything for the next day delivery even when I placed my order on la... Leggi di più

Valutata 1 stelle su 5

Tried to call to enquiry about stock an a clutch. Was directed by answering machine to email my enquiry. Received no response to my email enquiry. When I complained about no reply to my enquiry I was... Leggi di più

Dettagli dell'azienda

  1. Negozio di autoricambi

Informazioni fornite da varie fonti esterne

Motorparts.ie Ireland's #1 for online Car Parts and Car Accessories


Informazioni di contatto

2,6

Scarso

TrustScore 2.5 su 5

36 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

2,6

Tutte le recensioni

(36)

1 recensione negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Never buy from this seller.

Never buy from this seller.
Sent wrong parts and don't want to refund money...

25 giugno 2020
Non scritta su invito
Logo di motorparts.ie

Risposta di motorparts.ie

We supplied exactly what you ordered.
1) You ordered a Drive Belt for a model with air conditioning, when your car does not have air conditioning.
2) You ordered the wrong headlamp for your car, regardless of the clear descriptions provided. The cheapest Headlamp was not the way to decide.
3) We never refused to refund.

Valutata 1 stelle su 5

Very very very very bad.ordered…

Very very very very bad.ordered parts,paid next day delivery,didnt arrive until 3 days later.no apologies or offer of refund for paying for next day delivery postage.accused of not paying return postage when i emailed to enquire about a number post office needed to return the parcel.when i got my refund it wasnt the full amount as they took the postage money back even though i paid for postage for the parcel and when i returned it.would not recommend them to ANYONE

14 maggio 2020
Non scritta su invito
Logo di motorparts.ie

Risposta di motorparts.ie

1) This was in the thick of the pandemic.
2) You were advised and we apologised 1 hour after receiving your order, we were unable to dispatch until the following day.
3) Delivery was 2 days rather than our normal overnight. This was clearly advised on our website, due to the volumes in transit during the pandemic.

Valutata 5 stelle su 5

Excellent customer service

Excellent customer service. I emailed a few times with queries and they replied quickly. Very helpful advice and support. Would highly recommend.

12 maggio 2020
Non scritta su invito
Valutata 1 stelle su 5

Not the best

Not the best, next day delivery is not really next day, so 5.95 delivery charges is money thrown away

27 novembre 2019
Non scritta su invito
Valutata 5 stelle su 5

Excellent service

Excellent service good quality parts and fast delivery. It’s a pleasure to do business with this team I will definitely be going back for more parts .

10 luglio 2019
Non scritta su invito
Valutata 5 stelle su 5

I couldn't recommend enough motor parts…

I couldn't recommend enough motor parts website for the people who is looking for a professional and prompt service. They shipped everything for the next day delivery even when I placed my order on last minute and it save my work to get delayed, so I'm very pleased with their service. Thanks motor parts

8 maggio 2019
Non scritta su invito
Valutata 5 stelle su 5

My first time using Motorparts IE

Used motorparts.ie for the first time recently & I have to say it was a totally pleasant experience.

The site was easy to use.
The product was of great quality & reasonably priced.
Email notifications were prompt.
The delivery was reasonably priced & fast.

18 aprile 2019
Non scritta su invito
Valutata 1 stelle su 5

I would give zero stars rating, if I could. Worst online experience

I ordered a car battery from this company on Tuesday, 19th of February, with delivery next day. As the battery didn't arrive next day, I asked them where is the battery. They told me "Because of the acid content of batteries it necessitates using a specialist courier company which takes an extra day". But the battery didn't arrive on 21st either. Neither on 22nd. So I asked them again where is the battery and if they have a tracking number. They told me "Hi Andrei, I confirm delivery will be between 2-5pm today(22nd).We do not have a tracking number system with this company." Around 4PM, I wrote them again, asking for the courier's phone number. I didn't receive any answer. That Friday evening, I opened a paypal case for getting my money back. Finally I received my battery on Tuesday 26th of February, so 7 days after I placed an order that was supposed to happen the next day.
So, my point of view after this experience:
-communication/customer service = none
They didn't inform me initially that the battery was not shipped when it was supposed to, and after that they told me wrong information all the time,or no answer to my questions at all.
They didn't assume the fault and blame the courier company for all.
I ordered to motorparts.ie, not to the courier company, so I was expecting the seller to check where the battery is and to give me the correct information, which they didn't.
I will never buy again from these people.

Later edit:
"Because of the acid content of batteries it necessitates using a specialist courier company which takes an extra day" - the battery was carried beside the driver's feet , in the truck cabin. This is where I took if from. Indeed, "very special conditions" to carry an "acid containing" object.

6 marzo 2019
Non scritta su invito

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