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moneyhelper.org.uk (incl. pensionwise.gov.uk) Recensioni 

311
TrustScore 4.5 su 5

4,3

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Valutata 5 stelle su 5

Very professional and at anytime. I didn’t understand anything. They would repeat it and try an easier way for me to understand. Covered everything I needed to know. Included Spam and internet safety... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

What a great service that is provided by pension wise/money helper. I had not a clue about my pension options but I spoke with a very knowledgeable gentleman who was very patient with me and understoo... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Having almost been pressurised into shifting my private pension to the first company i came across, i decided to contact Pension wise and make an appointment. Good job i did. 75 minutes later aft... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

The Moneyhelper /Pensionwise conversation is a really comprehensive session and everyone heading for pension age should take it up. The chat can last up to an hour and you get an email summary of link... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Fondo pensionistico
  2. Consulente finanziario
  3. Pianificatore finanziario
  4. Servizi finanziari non bancari
  5. Ufficio pensionistico
  6. Fornitore del regime pensionistico

Informazioni su moneyhelper.org.uk (incl. pensionwise.gov.uk)

Scritti dall'azienda

Making your money and pension choices clearer

MoneyHelper offers you clear money and pensions guidance that’s quick to find and easy to use. Our service is backed by government and provided through the Money and Pensions Service.

Whatever your circumstances, we’re on your side. Our website, helplines, webchat and email services can answer your questions in the way that suits you best.

MoneyHelper also provides Pension Wise, a free and impartial government service to help you understand the different ways you can take your pension pot with our one-hour appointments.

You can get an appointment if you have a UK-based defined contribution pension and are:

  • 50 or over
  • or under 50 and:
  • inherited someone else's pension, or
  • are retiring early due to poor health.

We can also help you:

  • deal with debt
  • reduce your spending and build up savings
  • navigate life events such as redundancy, relationship breakdown, retirement or bereavement
  • budget for bills or major purchases
  • learn about mortgages and renting
  • find out about extra benefits and entitlements
  • report financial scams or fraud.
 

How to find us

Online:

Phone


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

311 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 96% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,3

Tutte le recensioni

(311)

221 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Awful experience

Awful experience. Felt patronised and the guidance was absolutely useless. I asked to end the call after 10 minutes as I got a little bit upset. The advisor was awful and had no patience. Horrible experience.

10 febbraio 2026
Non scritta su invito
Logo di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Risposta di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re sorry your experience with our service wasn’t what you expected. Please email us at contact@maps.org.uk so we can look into what’s happened.
Thank you

Valutata 5 stelle su 5

Very helpfull and clear guidance

Very helpfull and clear guidance. Be ready with a list of questions and pad for note's to digest later. Time goes quickly.

13 febbraio 2026
Non scritta su invito
Logo di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Risposta di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Valutata 5 stelle su 5

First class service.

Made my appointment online which was really straightforward. Received reminders as the appointment approached and a list of info to get ready to make it easier for the advisor to help me, things like finding out what my state pension entitlement is and the current value of my personal/work pension pots. The call came right on time, used the password I gave them so i knew it was legitimate and not a scammer. The advisor works for the CAB and was friendly, polite and very knowledgeable. I explained my situation and then we went through my options, explaining my tax liability and I had all my questions answered. The call lasted an hour and I would absolutely recommend the service as it was first class.

12 febbraio 2026
Non scritta su invito
Logo di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Risposta di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Valutata 5 stelle su 5

Great advice and a lot of knowledge at their fingertips

I phoned money helper they took details asked what i needed information for we discussed this in detail and the advisor came back with all the information needed. The phone call was followed up by an email with links and or telephone numbers to contact the organisations needed whats not to like about that

6 febbraio 2026
Non scritta su invito
Logo di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Risposta di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Valutata 1 stelle su 5

They are unable to help.

Phoned as I had one question regarding finances. The person asked many questions then put me on hold while they spoke then ended the call. Tried to call back twice but both times the call was ended as soon as it was picked up. Unfortunately, it was a waste of time.

13 febbraio 2026
Non scritta su invito
Logo di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Risposta di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re sorry your experience with our service wasn’t what you expected. Please email us at contact@maps.org.uk so we can look into what’s happened.
Thank you

Valutata 5 stelle su 5

I had some pension and tax questions…

I had some pension and tax questions and struggled to get the clarity on the HMRC line (probably my fault). Came across Money Helper who after a short web-chat resolved my problems.

6 febbraio 2026
Non scritta su invito
Logo di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Risposta di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Valutata 5 stelle su 5

The advisor was very professional and…

The advisor was very professional and understanding of my limited financial knowledge with pensions, by the end of our conversation I knew how to proceed.

4 febbraio 2026
Non scritta su invito
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Risposta di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Valutata 5 stelle su 5

A worthwhile meeting

The information I received was useful to back up the documents I already had from my pension providers. Several points were mentioned that I had not previously thought about. The meeting is free and lasted about an hour - I would recommend anyone to take advantage of the service.

3 febbraio 2026
Non scritta su invito
Logo di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Risposta di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Valutata 5 stelle su 5

Pension Wise - Excellent Guidance

I received excellent, detailed pension information from a professional and knowledgeable advisor - along with a follow-up summarising our discussion in generic terms. Extremely helpful to say the least!

5 febbraio 2026
Non scritta su invito
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Risposta di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Valutata 5 stelle su 5

Great communication and advice from…

Great communication and advice from Connor. No problems with the advice and really helpful.

9 febbraio 2026
Non scritta su invito
Logo di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Risposta di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Valutata 5 stelle su 5

Good advice for overview of pension options

The adviser was well versed in pensions and it gave me an overview of all my pension options which is what I was after. The call was full of useful information on pension types and she explained each option well.

5 febbraio 2026
Non scritta su invito
Logo di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Risposta di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Valutata 5 stelle su 5

A friendly and professional service

A friendly and professional service. I feel much clearer how to proceed now with organising my pension and feel at liberty to get further advice from you. Thank you.

4 febbraio 2026
Non scritta su invito
Logo di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Risposta di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Valutata 5 stelle su 5

PENSION ADVICE

Great and knowledgeable information regarding my pension pot.
Advisor was very easy to talk to and knew some things I didn't. Really nice man.

5 febbraio 2026
Non scritta su invito
Logo di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Risposta di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Valutata 5 stelle su 5

A very helpful session to talk about my pension arrangements

The representative I met was on time, approachable, quick to understand what I was sharing, and clear in her explanations and her manner.

28 gennaio 2026
Non scritta su invito
Logo di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Risposta di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Valutata 5 stelle su 5

Spoke to Jordan on WhatsApp after my…

Spoke to Jordan on WhatsApp after my bank said about the service,A service I've never used,really useful and very helpful.

6 febbraio 2026
Non scritta su invito
Logo di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Risposta di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Valutata 5 stelle su 5

Excellent Service

Got to speak to a very knowledgeable woman who answered my question. I hate using chat bots so it was great to speak to a person. Really appreciated free access too!

30 gennaio 2026
Non scritta su invito
Logo di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Risposta di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Valutata 5 stelle su 5

My Pension Wise was helpful and…

My Pension Wise was helpful and informative. She showed empathy, and was good at checking my understanding and with answering my specific queries.

27 gennaio 2026
Non scritta su invito
Logo di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Risposta di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Valutata 5 stelle su 5

Really helpful - free - advice. What’s not to like.

Really helpful. Contacted re Tax Relief on a pension payment. Explained clearly what issue was and how to go about resolving it.
When I asked Nest the exact same thing they just shrugged.

29 gennaio 2026
Non scritta su invito
Logo di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Risposta di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Valutata 5 stelle su 5

Prompt and knowledgeable advice

Prompt and knowledgeable advice. Recommended !

23 dicembre 2025
Non scritta su invito
Logo di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Risposta di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Valutata 3 stelle su 5

Very high level advice

Very high level advice - nothing that I hadn’t already picked up from their web site. A financial advisor is a better bet, particularly for some pension types, e.g., final salary/defined benefit.

27 gennaio 2026
Non scritta su invito
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Risposta di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review

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