Banner for moneyhelper.org.uk (incl. pensionwise.gov.uk)

moneyhelper.org.uk (incl. pensionwise.gov.uk) Recensioni 

302
TrustScore 4.5 su 5

4,3

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

What a great service that is provided by pension wise/money helper. I had not a clue about my pension options but I spoke with a very knowledgeable gentleman who was very patient with me and understoo... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

The Moneyhelper /Pensionwise conversation is a really comprehensive session and everyone heading for pension age should take it up. The chat can last up to an hour and you get an email summary of link... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

1, invaluable information presented in an understandable way; 2, understanding from the advisor. 3, I left with a clear plan as to what I was going to do and so I was more confident

L'azienda ha risposto

Valutata 5 stelle su 5

Excellent service. Gave me the confidence and information to manage an issue with my pensions. Helpful and patient the advisor thoroughly covered all the questions I needed to ask.

L'azienda ha risposto

Dettagli dell'azienda

  1. Fondo pensionistico
  2. Consulente finanziario
  3. Pianificatore finanziario
  4. Servizi finanziari non bancari
  5. Ufficio pensionistico
  6. Fornitore del regime pensionistico

Informazioni su moneyhelper.org.uk (incl. pensionwise.gov.uk)

Scritti dall'azienda

Making your money and pension choices clearer

MoneyHelper offers you clear money and pensions guidance that’s quick to find and easy to use. Our service is backed by government and provided through the Money and Pensions Service.

Whatever your circumstances, we’re on your side. Our website, helplines, webchat and email services can answer your questions in the way that suits you best.

MoneyHelper also provides Pension Wise, a free and impartial government service to help you understand the different ways you can take your pension pot with our one-hour appointments.

You can get an appointment if you have a UK-based defined contribution pension and are:

  • 50 or over
  • or under 50 and:
  • inherited someone else's pension, or
  • are retiring early due to poor health.

We can also help you:

  • deal with debt
  • reduce your spending and build up savings
  • navigate life events such as redundancy, relationship breakdown, retirement or bereavement
  • budget for bills or major purchases
  • learn about mortgages and renting
  • find out about extra benefits and entitlements
  • report financial scams or fraud.
 

How to find us

Online:

Phone


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

302 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 96% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,3

Tutte le recensioni

(302)

212 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Very knowledgeable and helpful

Very knowledgeable and helpful
Worth contacting to understand your pensions

7 agosto 2026
Non scritta su invito
Logo di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Risposta di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Valutata 1 stelle su 5

Rude and unhelpful

Spoke to a rude, unhelpful and cold advisor when calling for advice about a complicated pension situation for which I could not find any advice on the Internet. Kept interrupting me whilst I was trying to explain the situation. Couldn't even just wait a minute to let me finish speaking. Told me my question was not pensions related and that he could not help me. End of conversation.

Sign posted me to citizens advice who could not help me. Waste of time all round, not did not feel like the advisor truly listened to or understood my question, since he kept cutting me off. Very cold behavior, and I cannot imagine how my elderly grandparents would have felt trying to speak to him about a stressful pensions situation. Would not call again.

17 luglio 2026
Non scritta su invito
Logo di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Risposta di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re sorry your experience with our service wasn’t what you expected.

Please email us at contact@maps.org.uk so we can look into what happened.

Thank you.

Valutata 5 stelle su 5

Excellent service

Excellent service. Gave me the confidence and information to manage an issue with my pensions.
Helpful and patient the advisor thoroughly covered all the questions I needed to ask.

20 luglio 2026
Non scritta su invito
Logo di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Risposta di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Valutata 4 stelle su 5

Pension

The agent i talked too was clear and sent me the relevent info via email

24 luglio 2026
Non scritta su invito
Logo di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Risposta di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Valutata 5 stelle su 5

What a great service that is provided…

What a great service that is provided by pension wise/money helper. I had not a clue about my pension options but I spoke with a very knowledgeable gentleman who was very patient with me and understood how difficult pensions are to navigate. He gave very concise information and helped me understand how my pensions worked and what I could expect from dealing with my pensions advisor. I would recommend anyone who is struggling to understand their pension get in touch with these people. It’s free and it’s easy to do so.

13 luglio 2026
Non scritta su invito
Logo di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Risposta di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Valutata 5 stelle su 5

Build your confidence on how to manage your pension

1, invaluable information presented in an understandable way;

2, understanding from the advisor.

3, I left with a clear plan as to what I was going to do and so I was more confident

6 luglio 2026
Non scritta su invito
Logo di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Risposta di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Valutata 5 stelle su 5

I wish I had know about this service…

I wish I had know about this service earlier, very informative and very helpful with a great tools package sent afterwards.
The person giving the guidance was professional and knowledgeable
Throughly recommending this service

6 agosto 2026
Non scritta su invito
Logo di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Risposta di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Valutata 4 stelle su 5

The Moneyhelper /Pensionwise option is a real must when approaching retirement.

The Moneyhelper /Pensionwise conversation is a really comprehensive session and everyone heading for pension age should take it up. The chat can last up to an hour and you get an email summary of links and other information to refer to. And it's free!

29 luglio 2026
Non scritta su invito
Logo di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Risposta di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Valutata 5 stelle su 5

Informative and helpful

Informative and helpful. Guided me through my options and helped me with some next steps. Definitely worth an hour of your time.

29 luglio 2026
Non scritta su invito
Logo di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Risposta di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Valutata 1 stelle su 5

Phone call started at 9.20am

Phone call started at 9.20am, ended at 10.35am. He went at everything at such a pace that there was no way we could write it down! We understood none of it. We were spoken to like we should know everything!! If we knew everything, we wouldn't have needed the call. Very disappointed,left in tears, and absolutely exhausted. Honestly, I'm broken here 😢 😭

30 luglio 2026
Non scritta su invito
Logo di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Risposta di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re sorry your experience with our service wasn’t what you expected.

Please email us at contact@maps.org.uk so we can look into what happened.

Thank you.

Valutata 5 stelle su 5

Excellent, straightforward service

Used MoneyHelper for general guidance and found the service really easy to use.
The agent was extremely helpful and provided everything I needed to support me.
I would highly recommend the service.

24 luglio 2026
Non scritta su invito
Logo di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Risposta di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Valutata 5 stelle su 5

Excellent Free Service

I found the service a great help at understanding the minefield of my different pensions. Clear and precise assistance.
Excellent free service

5 giugno 2026
Non scritta su invito
Logo di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Risposta di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Valutata 5 stelle su 5

I found MoneyHelper to be an excellent…

I found MoneyHelper to be an excellent service. It provided me with the answers to my pension questions. The advisors were professional throughout and the response to my phone calls was prompt. It is a government backed service that I felt that I could trust. The service is free of charge and I was able to call back to clarify my situation after my first conversation. I felt that I received accurate answers relating to my circumstances and without the need to appoint an fee paying service. I would certainly recommend this service to you. I found it helpful to have my relevant documents ready and my questions prepared in my mind before my first call.

8 luglio 2026
Non scritta su invito
Logo di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Risposta di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Valutata 5 stelle su 5

Help with pension question

The person who answered my call was very knowledgable and able to answer a detailed pension question for me. I would definitely recommend using this service.

9 luglio 2026
Non scritta su invito
Logo di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Risposta di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Valutata 5 stelle su 5

Very happy I contacted Pension wise as…

Very happy I contacted Pension wise as I now have additional knowledge to aid in planning my finances for my forthcoming early retirement.
I am happy to recommend this service to anyone who is approaching retirement as the information is tailored to your specific circumstances covering all the options available. The consultant was very professional and answered all my questions fully. You also get sent the information covered by email so you can refer back often as needed.

5 giugno 2026
Non scritta su invito
Logo di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Risposta di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Valutata 5 stelle su 5

The money helper person was very…

The money helper person was very knowledgable with excellent sensitive approaches and strategies to us all, and above all, his commitment, compaction and his communications skills made me feel free to talk about my complicated money issues

10 luglio 2026
Non scritta su invito
Logo di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Risposta di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Valutata 5 stelle su 5

Transferring pensions

I was looking for guidance on whether to transfer previous work pensions to my new work pension provider. The agent I spoke to was very knowledgeable and made it clear he couldn’t tell me what to do. He gave me the questions I needed to ask my pension providers to determine whether the transfer would be better for my money and as a result I have been in contact with them and have received the relevant information to be able to make my decision. As someone who finds
Pensions difficult to understand in terms of how they are invested, the agent was extremely helpful personable.

8 luglio 2026
Non scritta su invito
Logo di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Risposta di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Valutata 5 stelle su 5

Extremely helpful

Extremely helpful, listened to issues I had trying to arrange travel insurance for elderly father and provided clear advice. Would definitely use again.

7 luglio 2026
Non scritta su invito
Logo di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Risposta di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Valutata 5 stelle su 5

Very informative session and each part…

Very informative session and each part of the conversation was clear and easy to understand. I would recommend Pensionwise to anyone.

7 luglio 2026
Non scritta su invito
Logo di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Risposta di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

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