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moneyhelper.org.uk (incl. pensionwise.gov.uk) Recensioni 

304
TrustScore 4.5 su 5

4,3

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

What a great service that is provided by pension wise/money helper. I had not a clue about my pension options but I spoke with a very knowledgeable gentleman who was very patient with me and understoo... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

The Moneyhelper /Pensionwise conversation is a really comprehensive session and everyone heading for pension age should take it up. The chat can last up to an hour and you get an email summary of link... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Having almost been pressurised into shifting my private pension to the first company i came across, i decided to contact Pension wise and make an appointment. Good job i did. 75 minutes later aft... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Excellent service. Gave me the confidence and information to manage an issue with my pensions. Helpful and patient the advisor thoroughly covered all the questions I needed to ask.

L'azienda ha risposto

Dettagli dell'azienda

  1. Fondo pensionistico
  2. Consulente finanziario
  3. Pianificatore finanziario
  4. Servizi finanziari non bancari
  5. Ufficio pensionistico
  6. Fornitore del regime pensionistico

Informazioni su moneyhelper.org.uk (incl. pensionwise.gov.uk)

Scritti dall'azienda

Making your money and pension choices clearer

MoneyHelper offers you clear money and pensions guidance that’s quick to find and easy to use. Our service is backed by government and provided through the Money and Pensions Service.

Whatever your circumstances, we’re on your side. Our website, helplines, webchat and email services can answer your questions in the way that suits you best.

MoneyHelper also provides Pension Wise, a free and impartial government service to help you understand the different ways you can take your pension pot with our one-hour appointments.

You can get an appointment if you have a UK-based defined contribution pension and are:

  • 50 or over
  • or under 50 and:
  • inherited someone else's pension, or
  • are retiring early due to poor health.

We can also help you:

  • deal with debt
  • reduce your spending and build up savings
  • navigate life events such as redundancy, relationship breakdown, retirement or bereavement
  • budget for bills or major purchases
  • learn about mortgages and renting
  • find out about extra benefits and entitlements
  • report financial scams or fraud.
 

How to find us

Online:

Phone


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

304 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 96% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,3

Tutte le recensioni

(304)

214 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

They told me everything I needed to…

They told me everything I needed to know regarding a letter I received from my private pension provider the information they gave me was first class !

30 giugno 2026
Non scritta su invito
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Risposta di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Valutata 5 stelle su 5

Great assistance from Money Helper

The Money Helper agent really helped to clarify the pension options available to me. All of my queries and concerns were addressed to give me confidence to move forward and resolve my issues.

19 giugno 2026
Non scritta su invito
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Risposta di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Valutata 5 stelle su 5

Pension queries.

Overall my experience of dealing with Moneyhelper was fairly helpful & the operative explained what information, documents would be needed to help with my pension queries.

19 giugno 2026
Non scritta su invito
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Risposta di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Valutata 5 stelle su 5

MoneyHelper agents

The agents, to whom I spoke to arrange and then reschedule a telephone appointment, were informative and empathetic.
The ensured, in a friendly and professional manner that I will be fully prepared for my consultation in August.
I recommend the MoneyHelper service to anyone who wants/doesn't know how to make the most efficient use of their pension savings.

22 giugno 2026
Non scritta su invito
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Risposta di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Valutata 5 stelle su 5

I was recommended to use after using …

I was recommended to use after using travel insurance compare sites that were quoting higher figures for my age and medical background. Medical helper gave me three companies that might offer better quotes and one of them were able to come in £100 cheaper than I had found elsewhere.

18 giugno 2026
Non scritta su invito
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Risposta di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Valutata 5 stelle su 5

The gentleman I spoke to was very…

The gentleman I spoke to was very helpful, understanding and had great knowledge. He really helped me understand my options and explained them is easy terms

16 giugno 2026
Non scritta su invito
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Risposta di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Valutata 5 stelle su 5

Great communication

Easy to contact service,no long call waiting
I had a question to ask ,it was dealt with in a professional and empathetic way .
Therefore l would use again if required recommended to family and friends .
The representative was understanding of my hearing difficulties.

23 giugno 2026
Non scritta su invito
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Risposta di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Valutata 5 stelle su 5

Extremely knowledgeable and full explanation of my options

Knowledgeable professional patient and extremely empathetic covered everything I was hoping answered in a thorough way.
Thank you for knowledge grateful

23 giugno 2026
Non scritta su invito
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Risposta di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Valutata 4 stelle su 5

A kind, helpful agent

Getting to talk to an agent after a chatbot interaction. The agent was a lovely person, keen to help and very understanding.

18 giugno 2026
Non scritta su invito
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Risposta di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Valutata 1 stelle su 5

This organization is just a data…

This organization is just a data collection organisation. They want to know everything about you, pensions, savings , income, assets and family. They then say we cant offer you advice as its against protocol. My adviser didnt advise anything. He left recording every minute detail about me and then offered me nothing. Government data collection that's all it is. Waste of my time.

10 marzo 2026
Non scritta su invito
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Risposta di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re sorry your experience with our service wasn’t what you expected. Our services offer free, impartial information and guidance only - we are unable to provide advice.

If we can help in relation to guidance services, you can contact us as contact@maps.org.uk.

Thank you.

Valutata 5 stelle su 5

The consultant was very professional as…

The consultant was very professional as ND had vast knowledge of the pension minefield. Plus he was totally aware of my needs and gave advice accordingly. Highly recommended.

16 giugno 2026
Non scritta su invito
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Risposta di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Valutata 5 stelle su 5

MoneyHelper advisor

MoneyHelper advisor was very helpful

1 giugno 2026
Non scritta su invito
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Risposta di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Valutata 5 stelle su 5

Defined Contributions, different options

Until I spoke to Pension Wise I was unaware of the varied options which could be considered with "Defined Contributions". The adviser was able to detail these and provide follow up information.

29 maggio 2026
Non scritta su invito
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Risposta di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Valutata 5 stelle su 5

Pension queries

Was great to be able to phone the number and speak to a real person that could explain to me my pension queries in a way that I completely understood.
Very friendly, knowledgeable and patient staff, I would highly recommend this service.

8 giugno 2026
Non scritta su invito
Logo di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Risposta di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Valutata 5 stelle su 5

Accessible and easy to Use

Money Helper was accessible and easy to book. It was brilliant to speak to someone in person on the phone to do this. The Advisor was very professional and diplomatic and an excellent listener! He was able to cover all areas of my queries.

10 giugno 2026
Non scritta su invito
Logo di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Risposta di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Valutata 5 stelle su 5

For free advice

For free advice, this was the best place to discuss my pension issues.

Have taken advice from private firms ,in the past 2 years, who were never as good!

12 giugno 2026
Non scritta su invito
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Risposta di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Valutata 5 stelle su 5

A great service

The money helper person I spoke to was really knowledgeable and able to explain things clearly and slowly. I highly recommend this service.

10 giugno 2026
Non scritta su invito
Logo di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Risposta di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Valutata 5 stelle su 5

Fantastic information given by Pension Wise

Jenni who I spoke to regarding my DC Pension was so on the ball, Jenni answered all my questions without me even having to say what I needed to know. I had a list and Jenni covered them all during our call. In fact I missed my original call from pension wise due to my phone not working properly, I had to wait 2 months for that appt in the first place as they are so busy, when I told Jenni that I needed to speak to someone urgently after missing my call Jenni sorted out my problem. It was well worth the wait of 2 months. I was actually nearly crying when Jenni said she would help me after speaking to her supervisor as Jenni had her own quota of calls to take too. Her supervisor gave Jenni permission to talk me through my pension options, Great service, could not have been any better.

3 giugno 2026
Non scritta su invito
Logo di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Risposta di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Valutata 5 stelle su 5

Very knowledgeable advisor

Very knowledgeable advisor . Knew all the answers to my specific questions. Very helpful and informative.

5 giugno 2026
Non scritta su invito
Logo di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Risposta di moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

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