MONC Recensioni 368

TrustScore 5 su 5

4,9

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Valutata 5 stelle su 5

I love visiting Monc in Marleybone any time I am traveling to London from the US. The manager, Chris Forde is so great to work with. He’s very knowledgeable and helpful and a joy to talk to. I cher... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Excellent service. Within a week the Monc team located and refurbished a replacement frame that was no longer part of their stock to replace my main pair of glasses when they broke.

L'azienda ha risposto

Valutata 5 stelle su 5

Fantastic !!! I was welcomed onto the stand at The Spirit of Christmas Fair, Sunday 9th November, by Chris the owner of MONC he stopped eating his lunch and spent a great amount of time telling me a... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Everything - and I mean - EVERYTHING about Monc makes my heart and soul light up. From their impeccable, restrained contemporary brand codes, the artisanship, wealth of purpose and positive impact, p... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Grossista di occhiali
  2. Ottico
  3. Negozio di occhiali da sole

Scritti dall'azienda

At MONC we design, source and craft sunglasses and spectacles with a circular approach. Each frame is 100% handmade in Italy from bio-based acetate. Visit our award-winning store in Marylebone at 21 Chiltern and experience our reconsidered approach to optical retail. With a wide range of unisex eyewear, including custom and fully bespoke options, our expert team are here to help you find your perfect frame.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

368 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

My MONC glasses, ten years and counting!

I bought my original MONC glasses over 10 years ago when MONC had just started trading (I only found out that it was that long ago when I visited the MONC shop in Chiltern Street recently because I had dropped my glasses on a hard stone floor and broke them) I was amazed to meet Freddie MONC's founder again, who actually remembered me from all those years ago! Over the years I have had innumerable compliments on my glasses, the green colour and frame style really seemed to appeal to so many people, and so I was horrified when I broke them, mistakenly thinking MONC might have disappeared years ago. It was great to meet Freddie again and to see that my exact frames and colour were still available. Freddie took my broken glasses and said if I could give him half an hour he would have my new glasses ready. What amazing service and such good luck to find MONC thriving and to be able to have my much loved glasses back again. All the very best to MONC and even greater success in the future. Thank you Freddie

21 gennaio 2026
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Risposta di MONC

Good day Richard,

Thank you so much for taking the time to not only leave us a review but also explain your experience with MONC over the years.

We're so happy you got see to see where we started to what we've achieved to date and honestly, we wouldn't be here today without the continued support from our lovely and loyal customers like yourself.

I know Freddie and the entire MONC team really do appreciate your continued support and we look forward to welcoming you to visit us in our new store on Monmouth Street in Seven Dials from March of 2026.

Asalways, if there is anything we can help with in the future from adjustments of your frame to lens updates, please don't hesitate in contacting us.

Kindest regards,
The MONC Team.

Valutata 5 stelle su 5

Shopping experience in online shop

Shopping experience in online shop: Super fast processing of my order with good communication and clear status updates
Product experience: great quality and very stylish

23 gennaio 2026
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Risposta di MONC

Good day Eugen,

Thank you for taking the time to leave us such a great review.

As a small British independent, we really do appreciate it and we look forward to welcoming you back to store at some point in the future.

All the. best,
The MONC Team.

Valutata 5 stelle su 5

10/10

10/10. I have returned to MONC for my glasses and sunglasses for 10 years. Their products are beautifully made, of timeless style and most importantly their ethics are impeccable. They are genuinely a 'better business'.

15 gennaio 2026
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Risposta di MONC

Dearest Anna,

Let me start by saying it's always a pleasure having you visit us in store, it's people like you that have helped us get to where we are today and we really do appreciate it.

Thank you for your continued support and we look forward to seeing you again very soon.

All the best,
The MONC Team.

Valutata 5 stelle su 5

Amazing service.

I have never been looked after so well helping me pick glasses.The service was amazing.

8 gennaio 2026
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Risposta di MONC

Hello Kathryn,

It's great to hear how much you loved your MONC experience.

Her at MONC we love what we do and i believe it shows in every aspect of the business from our manufacturing to our customer service.

We appreciate your feedback and we look forward to your next visit.

All the best,
The MONC Team.

Valutata 5 stelle su 5

Fantastic service and great advice on…

Fantastic service and great advice on style. Will definitely buy a second pair. The team are super helpful and friendly.

10 dicembre 2025
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Risposta di MONC

Hi Stuart,

So glad you enjoyed your MONC experience and even more your MONC specs.

We look forward to welcoming you back into store when you are ready to look for your second pair.

All the best,
The MONC Team.

Valutata 5 stelle su 5

My second pair of glasses with Monc

My second pair of glasses with Monc. Top quality and reasonably priced. The customer support is always amazing, either in store or online. I highly recommend them!

23 dicembre 2025
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Risposta di MONC

Good afternoon Pedro,

As always, thank you for taking the time to leave us a review and more importantly for your continued support.

See you sometime in 2026 we hope.

Kind regards,
The MONC Team.

Valutata 5 stelle su 5

Love!

The best glasses you can buy! So much care, attention and detail into the glasses and they feel very personal to wear compared to the bigger eyewear brands out there! Thanks again MONC

17 dicembre 2025
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Risposta di MONC

Good day Hugo,

Thank you for taking the time to leave us such a lovely review.

We really do try and do things differntly here at MONC and it's always great when our customer notice.

We look forward to seeing you sometime in 2026.

All the best,
THe MONC Team.

Valutata 5 stelle su 5

Always happy to be helpful

Always a pleasure to go in and see the guys at Monc - be it an arm adjustment or just a proper clean - the team always go above and beyond in terms of after sales date here. Bought some fab clip ins for my glasses in there today - they will work a treat next time I’m away in the sun.

17 dicembre 2025
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Risposta di MONC

Dear Marty,

Happy new year to you!

As always, thanks you so much for taking the time to leave us such a positive review, we really do appreciate.

So glad you managed to get your hands on one of our new clip-ons before they sell out.

As always, we are here if there is anything you need in the future.

Kind regards,
The MONC Team.

Valutata 5 stelle su 5

The best glasses I have ever had…

The best glasses I have ever had coupled with superb customer service.

10 dicembre 2025
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Risposta di MONC

Good morning Kirsten,

Thank yo so much for taking the time to leave us such a positive review.

We look forward to seeing you in store again sometime in the future.

Kind regards
The MONC Team.

Valutata 5 stelle su 5

The frames are so unique

The frames are so unique! My friend and I found just the perfect pairs. The owner told us all about the display at the London Flower Show. I'm happy to have found this one-of-a-kind shop!

10 dicembre 2025
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Risposta di MONC

Dear Anna,

It was a pleasure meeting you both and i'm so happy you enjoyed your MONC experience.

We hope to welcome you back in the future on your next visit to London.

All the best,
The MONC Team.

Valutata 5 stelle su 5

Nice

Elegant classy eyes wear and reasonable prices

2 dicembre 2025
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Risposta di MONC

Hello Radiva,

Thank you for taking the time to leave us a such a lovely review.

We really do appreciate it and we look forward to seeing you again at some point in the future.

Kind regards,
The MONC Team.

Valutata 5 stelle su 5

Amazing!!

Amazing service and great glasses. Quick turnaround

5 dicembre 2025
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Risposta di MONC

Dear Pablo,

It was lovely meeting you all and thank you for taking the time to leave us a review.

We look forward to welcoming you back into store to help you with those clip on lenses for your Kallio soon.

All the best,
The MONC Team.

Valutata 5 stelle su 5

Loved the product & the company ethos

Loved the product & the company ethos! Very stylish too!

22 novembre 2025
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Risposta di MONC

Dear Ms Allsopp,

Thank you for taking the time to leave us a review, we really do appreciate it and we hope to welcome you back again at some point in the future!

All the best,
The MONC Team.

Valutata 5 stelle su 5

Great service…

I visited their stand at the Home & Garden xmas fair at Olympia. Although there wasn't a huge choice, due to only being able to bring a certain amount, what they'did have was great. The optician was so helpful. I was looking at dark rimmed glasses, but as soon as he looked at me he knew what colour would suit my hair and complexion. I made a purchase and within 5 days they arrived. Perfect fit. At my local specsavers where I usually go, I usually have 2 or more visits because the lens or fit aren't right. Very impressed. I have to get used to the different look. But loving them Will definitely return to the shop for my reading gasses

9 novembre 2025
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Risposta di MONC

Hello Trina,

Firstly let me thank you for leaving us such an in-depth review, we really do appreciate it.

It was lovely meeting you at Olympia this year, we really do try to bring our knowledge and experience to every customer no matter how busy the stand is and it makes me so happy to read that you loved the experience and we managed to fulfil your expectations.

You are most welcome to visit us in store anytime or we will see you again next year at Spirit of Christmas.

All the best,
The MONC Team.

Valutata 5 stelle su 5

Beautiful sunglasses and amazing…

Beautiful sunglasses and amazing service, left with a beautiful pair!

8 novembre 2025
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Risposta di MONC

Hello Tarek,

Thank you for taking the time to leave us a review. As a small independent, we really do appreciate it.

We look forward to seeing you again soon.

All the best,
THe MONC Team.

Valutata 5 stelle su 5

Best brand

Super Amazing

5 novembre 2025
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Risposta di MONC

Dear Mr Ghobash,

Its always a pleasure welcoming you into store and we look forward to seeing you on your next trip to London.

Kind regards,
The MONC Team.

Valutata 5 stelle su 5

Love my sunglasses

Love my sunglasses

5 novembre 2025
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Risposta di MONC

Hi Victoria,

So good to hear you love your Sunglasses.

If you need any adjustments in the future, please feel free to stop by the store anytime.

All the best,
The MONC Team.

Valutata 5 stelle su 5

MONC - Outstanding quality and service

Fantastic !!!
I was welcomed onto the stand at The Spirit of Christmas Fair, Sunday 9th November, by Chris the owner of MONC he stopped eating his lunch and spent a great amount of time telling me all about his company the awards they’ve won and where to find his other shops around the London area. I found Chris be a wonderful, charismatic, friendly and honest giving his opinion and enjoying the story’s and celebrities that have bought his beautiful eyewear. Looking forward to wearing my Gracia Fern sunglasses 👏🏼👏🏼👏🏼👏🏼

9 novembre 2025
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Risposta di MONC

Hi Marissa,

It was so lovely meeting you at this years Spirit of Christmas fair.

We really do enjoy introducing MONC to new customers and telling them all about our eyewear journey so far and it's great to hear you loved your experience.

As always, if you are every in central London, please feel free to pop in and see the store and Chris can introduce you to the rest of the team.

We look forward to seeing you again at some point in the future.

All the best,
The MONC Team.

Valutata 5 stelle su 5

Lovely glasses and lovely service

Lovely glasses, light and wearable. But also lovely service, very patient. Big shout out to Chris

4 novembre 2025
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Risposta di MONC

Hi Natalie,

Thank you so much for your wonderful words.

It's always great to hear you enjoyed your experience.

We all really do enjoy finding the perfect frame for each and every customer.

If there is anything else we can help with in the future, please drop us a message or feel free to visit us in store at anytime.

All the best,
The MONC Team.

Valutata 5 stelle su 5

Another top level performance from…

Another top level performance from Monc. Visited them at Spirit of Christmas this past week. Very happy with the care and advice.
Thanks !

Derek

3 novembre 2025
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Risposta di MONC

Hi Derek,

It was lovely seeing you again at Spirit this year.

I'm sure we will see you in store again at some point in the future.

Kind regards,
The MONC Team.

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