I love visiting Monc in Marleybone any time I am traveling to London from the US. The manager, Chris Forde is so great to work with. He’s very knowledgeable and helpful and a joy to talk to. I cher... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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I love visiting Monc in Marleybone any time I am traveling to London from the US. The manager, Chris Forde is so great to work with. He’s very knowledgeable and helpful and a joy to talk to. I cher... Leggi di più
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Excellent service. Within a week the Monc team located and refurbished a replacement frame that was no longer part of their stock to replace my main pair of glasses when they broke.
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Fantastic !!! I was welcomed onto the stand at The Spirit of Christmas Fair, Sunday 9th November, by Chris the owner of MONC he stopped eating his lunch and spent a great amount of time telling me a... Leggi di più
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Everything - and I mean - EVERYTHING about Monc makes my heart and soul light up. From their impeccable, restrained contemporary brand codes, the artisanship, wealth of purpose and positive impact, p... Leggi di più
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At MONC we design, source and craft sunglasses and spectacles with a circular approach. Each frame is 100% handmade in Italy from bio-based acetate. Visit our award-winning store in Marylebone at 21 Chiltern and experience our reconsidered approach to optical retail. With a wide range of unisex eyewear, including custom and fully bespoke options, our expert team are here to help you find your perfect frame.
21 Chiltern Street, W1U 7PH, London, Regno Unito
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I bought my original MONC glasses over 10 years ago when MONC had just started trading (I only found out that it was that long ago when I visited the MONC shop in Chiltern Street recently because I had dropped my glasses on a hard stone floor and broke them) I was amazed to meet Freddie MONC's founder again, who actually remembered me from all those years ago! Over the years I have had innumerable compliments on my glasses, the green colour and frame style really seemed to appeal to so many people, and so I was horrified when I broke them, mistakenly thinking MONC might have disappeared years ago. It was great to meet Freddie again and to see that my exact frames and colour were still available. Freddie took my broken glasses and said if I could give him half an hour he would have my new glasses ready. What amazing service and such good luck to find MONC thriving and to be able to have my much loved glasses back again. All the very best to MONC and even greater success in the future. Thank you Freddie

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Shopping experience in online shop: Super fast processing of my order with good communication and clear status updates
Product experience: great quality and very stylish

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10/10. I have returned to MONC for my glasses and sunglasses for 10 years. Their products are beautifully made, of timeless style and most importantly their ethics are impeccable. They are genuinely a 'better business'.

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I have never been looked after so well helping me pick glasses.The service was amazing.

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Fantastic service and great advice on style. Will definitely buy a second pair. The team are super helpful and friendly.

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My second pair of glasses with Monc. Top quality and reasonably priced. The customer support is always amazing, either in store or online. I highly recommend them!

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The best glasses you can buy! So much care, attention and detail into the glasses and they feel very personal to wear compared to the bigger eyewear brands out there! Thanks again MONC

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Always a pleasure to go in and see the guys at Monc - be it an arm adjustment or just a proper clean - the team always go above and beyond in terms of after sales date here. Bought some fab clip ins for my glasses in there today - they will work a treat next time I’m away in the sun.

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The best glasses I have ever had coupled with superb customer service.

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The frames are so unique! My friend and I found just the perfect pairs. The owner told us all about the display at the London Flower Show. I'm happy to have found this one-of-a-kind shop!

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Loved the product & the company ethos! Very stylish too!

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I visited their stand at the Home & Garden xmas fair at Olympia. Although there wasn't a huge choice, due to only being able to bring a certain amount, what they'did have was great. The optician was so helpful. I was looking at dark rimmed glasses, but as soon as he looked at me he knew what colour would suit my hair and complexion. I made a purchase and within 5 days they arrived. Perfect fit. At my local specsavers where I usually go, I usually have 2 or more visits because the lens or fit aren't right. Very impressed. I have to get used to the different look. But loving them Will definitely return to the shop for my reading gasses

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Beautiful sunglasses and amazing service, left with a beautiful pair!

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Fantastic !!!
I was welcomed onto the stand at The Spirit of Christmas Fair, Sunday 9th November, by Chris the owner of MONC he stopped eating his lunch and spent a great amount of time telling me all about his company the awards they’ve won and where to find his other shops around the London area. I found Chris be a wonderful, charismatic, friendly and honest giving his opinion and enjoying the story’s and celebrities that have bought his beautiful eyewear. Looking forward to wearing my Gracia Fern sunglasses 👏🏼👏🏼👏🏼👏🏼

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Lovely glasses, light and wearable. But also lovely service, very patient. Big shout out to Chris

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Another top level performance from Monc. Visited them at Spirit of Christmas this past week. Very happy with the care and advice.
Thanks !
Derek

Risposta di MONC
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