I love visiting Monc in Marleybone any time I am traveling to London from the US. The manager, Chris Forde is so great to work with. He’s very knowledgeable and helpful and a joy to talk to. I cher... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Excellent service. Within a week the Monc team located and refurbished a replacement frame that was no longer part of their stock to replace my main pair of glasses when they broke.
L'azienda ha risposto
Fantastic !!! I was welcomed onto the stand at The Spirit of Christmas Fair, Sunday 9th November, by Chris the owner of MONC he stopped eating his lunch and spent a great amount of time telling me a... Leggi di più
L'azienda ha risposto
Everything - and I mean - EVERYTHING about Monc makes my heart and soul light up. From their impeccable, restrained contemporary brand codes, the artisanship, wealth of purpose and positive impact, p... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
At MONC we design, source and craft sunglasses and spectacles with a circular approach. Each frame is 100% handmade in Italy from bio-based acetate. Visit our award-winning store in Marylebone at 21 Chiltern and experience our reconsidered approach to optical retail. With a wide range of unisex eyewear, including custom and fully bespoke options, our expert team are here to help you find your perfect frame.
Informazioni di contatto
21 Chiltern Street, W1U 7PH, London, Regno Unito
- +442035321121
- info@monclondon.com
- www.monclondon.com
4,9
Eccellente
368 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di MONC
Good day Delia,
Thank you for taking the time to share your feedback with us, we really do appreciate it along with your continued support of MONC.
We look forward to helping you again in the future to find your perfect pair of MONC specs.
Kind Regards,
The MONC Team.
The design and the service are both top!
7 luglio 2025
Risposta di MONC
Dear Kuo,
It was a pleasure welcoming you into store and we look forward to welcoming you into the MONC family.
All the best,
The MONC Team.
THE VERY BEST OF THE VERY B E S T
THE VERY BEST OF THE VERY B E S T! Fabulous service, and truly helpful advice, and arranged an eye test at the last minute around the corner! xxx
8 agosto 2025
Risposta di MONC
Dear Mrs Wakefield,
Thank you so much for taking the time to leave us such a lovely review.
It's always a pleasure seeing you in store and we are always on hand to help where we can.
Kind regards,
The MONC Team.
Amazing experience
Amazing experience. Very knowledgeable and friendly. Best glasses on the market right now and eco friendly!
2 agosto 2025
Risposta di MONC
Hello Julien,
We really appreciate you taking the time to leave us a review and we hope to see you again.
Kind regards
The MONC Team.
Risposta di MONC
Dear Jonathan,
Thank you for taking the time to leave us a review, we really do appreciate it and we hope to see you again sometime in the future.
All the best,
The MONC Team.
Unbeatable customer service
Unbeatable customer service, the guys are always so friendly and welcoming. From purchasing my first pair of Monc Glasses to having my favourites reshaped when I’m in town.
3 luglio 2025
Risposta di MONC
Dear Conor,
Thank you for taking the time to leave us such a lovely and positive review.
As a small team, we really do appreciate it and will be sure to pass on the great feedback to our team.
As always, please let us know if we can help with anything else in the future.
The MONC Team.
Risposta di MONC
Hi Andrew,
We try our best to make things as easy as possible for our customers and we thank you for your support.
Kind regards,
The MONC Team.
Risposta di MONC
Hi Basil,
Thank you for taking the time to leave us such a positive review. We really do appreciate it and look forward to having the chance to help you again in the future.
Kind regards,
The MONC Team.
Lenses replaced… a bargain !
My lovely dark glasses were so scratched after years of abuse so I decided to get the lenses replaced. 10 mins and £50 later my glasses were as good a new . A great sustainable solution
28 giugno 2025
Risposta di MONC
Hello Chantal,
Thank you for your kind review and informing others out there about the xtra services and repairs we can offer of Sunglasses.
Thank you for your continued support and we look forward to seeing you again soon.
The MONC Team.
Chris and Roxy were so accommodating…
Chris and Roxy were so accommodating and so helpful
It was such a fun experience. If we didn’t have plans would have loved to stay longer
Can’t wait to head back in Autumn when we return
Looking forward to the new collections
31 luglio 2025
Risposta di MONC
Dear Mr Siegal,
Firstly let me say, it was a pleasure meeting you both yesterday. it really made both our afternoon's.
Also thank you so much for taking the time to leave us such a lovely review while you're here on vacation. we really do appreciate and we look forward to seeing you both again in the fall.
Enjoy the rest of your trip.
All the best,
The MONC Team.
The in-store team were great but the…
The in-store team were great but the glasses simply do not stay on my face and have become unwearable.
26 giugno 2025
Risposta di MONC
Dear Mrs Boughtflower,
Thank you for taking the time to leave us your review, we really do appreciate hearing your feedback.
I did reach out by email the other day inviting you back into store for a frame adjustment, this is a common thing in the optical industry especially with the extreme hot weather we had throughtout the last few months.
Thankfully the fitting will rectify the issue you have had and will only take approx 5 mins to have your sunglasses back to as new condition.
Feel free to eiether come in and see us in store or drop me an email at Info@monclondon.com and we can arrange a fitting appointment.
We look forward to hearing from you.
The MONC Team.
A happy purchase and good work by Monc.
Their initial guidance on which design suited my face and then the speedy delivery of the specs were careful and unpushy. The specs are great, too.
25 luglio 2025
Risposta di MONC
Dear Micheal,
Thank you so much for taking the time to leave us such a lovely review.
As a small British Independent, we really do appreciate and we look forward to seeing you both again soon.
The MONC Team.
Great Customer service.
13 giugno 2025
Risposta di MONC
Hello Sally,
Thank you for taking the time to leave us a review. It's wonderful to hear that you had a good experience with us in-store at Chiltern Street.
We hope to see you again soon!
All the best,
The MONC Team.
Lovely boutique with friendly staff who…
Lovely boutique with friendly staff who are on hand to make sure the glasses you choose are perfect for you.
1 giugno 2025
Risposta di MONC
Hello Katy,
Thank you for taking the time to leave us a review and for the kind words. We're so please you had a good experience and that we were able to help you find the perfect eyewear.
We hope to see you in store again soon!
All the best,
The MONC Team.
Lovely customer service with such charm…
Lovely customer service with such charm & professionalism
7 giugno 2025
Risposta di MONC
Hello Deborah,
Thank you for taking the time to leave us a review.
As always, we are here if there is anything we can help with, please don't hesitate in contacting us. We hope to see you in-store again soon!
All the best,
The MONC Team.
Awesome product and Chris was beyond…
Awesome product and Chris was beyond helpful. I can't wait to return to London and buy more glasses.
4 giugno 2025
Risposta di MONC
Hello Kristin,
Thank you so much for taking the time to leave such a positive review, It really does make us here at MONC happy to read.
Likewise, we are here and looking forward to your next visit to London, was great hearing all your stories.
All the best,
The MONC Team.
I love these glasses
I love these glasses. Exclusive designs and extremely high quality glasses that truly stand above the competition.
23 maggio 2025
Risposta di MONC
Good day Austin,
Thank you for taking the time to leave us a review, it really does make the world of difference to hear you enjoyed your experience here at MONC.
Hope you are loving your new Sunglasses and hopefylly we will see you in London again at some point in the future.
Kind regards
The MONC Team.
New Age Eyewear
The frames are beautifully made with a planet conscious ethos. The service was excellent. I would highly recommend the brand for minimalistic, sophisticated and stylish eyewear.
24 maggio 2025
Risposta di MONC
Good day Saraswathy,
It was lovely meeting you at this years Chelsea Flower Show and then having the chance to see you again in store.
We want to wish you all the best with your new business and hopefylly we will get the pleasure to see you again in the future.
All the best,
The MONC Team.
great pair of glasses and importantly
great pair of glasses and importantly, I got it well fitted and now am wearing it daily.
15 maggio 2025
Risposta di MONC
Dear Kenneth,
Thank you for taking the time to leave us a review, we really do appreciate it.
We hope you enjoyed your time in London and we look forward to welcoming you back in store at some point in the future.
Kind regards
The MONC Team.
Fantastic personal service
Fantastic personal service. Modern but classic frames in great colours.
20 maggio 2025
Risposta di MONC
Dear Mrs Fahie,
It was lovely meeting you at this hears Chelsea Flower Show and we're so happy you managed to get yourself one of our new limited edition Raval Sunglasses.
As always, if there is anything we can help with in the future, please don't hesitate in reaching out.
All the best,
The MONC Team.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.