Wow! From the very first interaction with customer service to receiving my beautiful ring, I honestly cannot fault the experience. My ring is absolutely stunning, but what really stood out was th... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
I designed my engagement ring with Moissanite UK last year, with Louise being my point of contact. Absolutely loved their service. Quick to respond, all inclusive service, I live in Ireland and they w... Leggi di più
I previously ordered 2 rings, both were returned because they werent suitable. The customer service was questionable. At the time I was very unwell after receiving chemotherapy and I was quite worr... Leggi di più
L'azienda ha risposto
I have just received a half eternity starlight moissanite ring in white gold (1 carat - 10 stones). It looks lovely - sparkling in sunlight or artificial light. The way in which colours are dispersed... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Moissanite UK
Informazioni di contatto
Elton House 5 Powell Street, B1 3DH, Birmingham, Regno Unito
- 01212330023
- info@moissanite.co.uk
- www.moissanite.co.uk
4,4
Eccellente
262 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di Moissanite
Thank you for taking the time to leave us a great review and thank you again for your order !
Returned my 2 1/2 carat ring and…
Returned my 2 1/2 carat ring and reordered the 2 carat which I felt to be a better size. Speedy delivery and refund. ♥️
9 febbraio 2022
Risposta di Moissanite
We are so pleased that you found a ring that was much more suited to you, we understand that when purchasing online it can be a bit of a guess. Thnk you for taking the time to leave us a great review and we hope you enjoy wearing your Ring :)
Risposta di Moissanite
Thank you for leaving us a fantastic review, it means the world to us to know our customers are happy with the product and service we supply, we hope to deal with you again soon.
Excellent service and amazing stones!!
Louise in customer service was so helpful. Answered emails really quickly even though I probably asked some daft questions! Dispatch and delivery super quick and I am overseas!! The Starlight Moissanite stones I ordered are just fabulous! Cannot wait to get them set into my rings. Very happy customer.
2 febbraio 2022
Risposta di Moissanite
We do not have a Laura here, only a Louise & Ellie ? Thank you anyway for leaving such a fantastic reveiw and we are so happy we could help you. Enjoy your Starlight Stones when you have them set into your peice of Jewellery !! Thank you again :)
Risposta di Moissanite
Thank you for leaving us a fantastic review, it means the world to us to know our customers are happy with the product and service we supply, we hope to deal with you again soon.
I had never purchased any moissanite…
I had never purchased any moissanite jewellery before and didn’t know what to expect. The ring I ordered didn’t disappoint. It’s beautiful. Very sparkly and well made. I am very pleased.
28 gennaio 2022
Risposta di Moissanite
Thank you for leaving us a fantastic review, it really does mean such a lot to us knowing we are doing a great Job and that you are happy with both the product and service. Thank you again for your order.
absolutely amazing service and…
absolutely amazing service and brilliant customer service,
they help me out big time and I can't be more greatfull
27 gennaio 2022
Risposta di Moissanite
Thank you for leaving us a fantastic review, it really does mean such a lot to us knowing we are doing a great Job and that you are happy with both the product and service. Thank you again for your order.
Risposta di Moissanite
Thank you for leaving us a fantastic review, it really does mean such a lot to us knowing we are doing a great Job and that you are happy with both the product and service. Thank you again for your order.
Beautiful ring
I bought a lovely ring from them, great prices and fast delivery. A*****
25 gennaio 2022
Risposta di Moissanite
Thank you for leaving us a fantastic review, it really does mean such a lot to us knowing we are doing a great Job and that you are happy with both the product and service. Thank you again for your order.
Amazing service from start to finish
Amazing service from start to finish, my ring looks brand new! I cannot recommend Moisananite enough! I had a stone replacement, a polish and a clean and had my ring back within a week! Just amazing!!
21 gennaio 2022
Risposta di Moissanite
Thank you for leaving us a fantastic review, it really does mean such a lot to us knowing we are doing a great Job and that you are happy with both the product and service. Thank you for trusting us to refurbish your ring, enjoy wearing it !
So beautiful
So beautiful ! The perfect ring to complete my set, amazingly easy design service with fantastic customer service from start to finish !
16 gennaio 2022
Risposta di Moissanite
Thank you for leaving us a fantastic review, it really does mean such a lot to us knowing we are doing a great Job and that you are happy with both the product and service. Thank you again for your order.
In a word 'brilliant'
In a word 'brilliant'.
An absolutely beautiful product and a service second to non.
So yes, we are delighted with this firm, the product that we bought from them and their astoundingly good service.
Would we deal with them again?
Absolutely, in a heartbeat.
16 gennaio 2022
Risposta di Moissanite
Thank you for leaving us a fantastic review, it really does mean such a lot to us knowing we are doing a great Job and that you are happy with both the product and service. Thank you again for your order.
Very good quick delivery very pleased
15 gennaio 2022
Risposta di Moissanite
Thank you for taking the time to leave us a great reveiw, we really do appreciate all feedback. Thank you again for your order !
Excellent service
Excellent service arrived on time and purchase is lovely, great birthday present
9 gennaio 2022
Risposta di Moissanite
Thank you for taking the time to leave us a great reveiw, we really do appreciate all feedback. Thank you again for your order !
I had never heard of this stone before
I had never heard of this stone before. I am thrilled with my engagement ring in platinum. The service was excellent. I even changed the ring size 3 times as I got it wrong. A wonder piece of jewelry.
8 gennaio 2022
Risposta di Moissanite
Thank you for leaving us a fantastic review, it really does mean such a lot to us knowing we are doing a great Job and that you are happy with both the product and service.
Amazing 👍🏻
Really beautiful gems and absolute top customer service. Couldn't fault them if I wanted to.
26 dicembre 2021
Risposta di Moissanite
Thank you for leaving us a fantastic review, it really does mean such a lot to us knowing we are doing a great Job and that you are happy with both the product and service, thank you again.
Gorgeous ring
Gorgeous ring, amazing service given it was Christmas, lovely box too although it's a big box so no sneaking that in your pocket!
Can't fault it at all, looks stunning and worth every penny. Really impressed with with service and quality, 100% from me
25 dicembre 2021
Risposta di Moissanite
Thank you for leaving us a fantastic review, it really does mean such a lot to us knowing we are doing a great Job and that you are happy with both the product and service. The box we supply is for all types of Jewellery but for any future orders if you prefer a smaller box please let us know. Thank you again for your order !
This is not the first time I have bought from here
This is not the first time I have bought from here Very good service and very good quality.
23 dicembre 2021
Risposta di Moissanite
Thank you for taking the time to leave us a fantastic review and for your repeat custom, thank you again for your order and we hope to deal with you again soon.
Simply stunning product and service
22 dicembre 2021
Risposta di Moissanite
Thank you for taking the time to leave us a great review, we are pleased that you found our service and product worthy of a 5 star review, thank you again for your order !
Absolutely gorgeous stones
I ordered a 0.75ct solitaire ring and a 1ct solitaire pendant. They are both well made, good quality and sparkle amazingly. I plan to buy a bracelet, another pendant and ring. The packaging is high quality too. My only negatives are: 1. The process time is too long (4 days) 2. The necklace clasp broke straight away and is very thin. 3. The website photos and information aren't the best. Would like to know product dimensions, moissanite specifications, the weight and real life photos with the jewellery on.
I've kept the review at 5 stars as I'm happy with the stones and have got so many compliments.
17 dicembre 2021
Risposta di Moissanite
Thank you for taking the time to leave us a great reveiw, we really do appreciate all feedback, if something's not right then we need to know. We are slowly putting more information on the website but in the meantime we are here to answer any questions. We make everything to order, therefore this is the reason for the 4 day process time and we will always try and send the item as soon as possible if you require it for a special occasion. We hope to deal with you again soon and we thank you for your order !
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