Absolutely Amazing company who know how to look after their customers . Had a little issue with my delivery / product . Jimaima Cataki ( 10/10 customer service ) Emailed me back promptly and explain... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
polski angielski Po otrzymaniu przesyłki odczekałem kilka dni .Musiałem znaleźć czas aby to zamontować .Niestety po odkęceniu mojej tablicy okazało się że rozstaw otworów nie pasuje do mojego au... Leggi di più
L'azienda ha risposto
Amazing company to deal with with exceptional staff.. the lovely Neive was so professional sorting out my order,keeping in touch with tracking numbers to assure me my products were "on the way" 5 sta... Leggi di più
L'azienda ha risposto
Very happy with my products also customer service at the best level. Had an issue with my order (my mistake) and the sales team agent sort my issue straight away! Placed my order in the late afternoon... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
MOGO UK has been providing Hackney Carriage and Private Hire Licensing Products as well as Personal Licences and other licensing equipment and consumables to Local Authorities and Taxi drivers for over 25 years and is one of the leading suppliers in the UK. MOGO UK is committed to providing both quality products and exceptional customer service to fully satisfy our customer's requirements. We conduct our business in an ethical manner enhancing a strong and close business relationship between ourselves, our customers and suppliers. We aim to meet or exceed customer requirements whilst continually improving the operation of our organisation at all levels. The MOGO ethos is to deliver quality products that provides a Licensing solution to Local Authorities and enhances the safety of the travelling public. Please also look at our new improved online shop which is aimed at providing a full list of fitting and display products and consumables specifically for Taxi drivers.
Informazioni di contatto
9 Springlakes Trading Estate, Deadbrook Lane, GU12 4UH, Aldershot, Regno Unito
- 01509 219633
- sales@mogo.co.uk
- www.mogo.co.uk
4,1
Molto buono
172 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 80% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
E-mailed before ordering and they were…
E-mailed before ordering and they were fast to respond, with good information. I ordered the part which was the wrong size but that was my stupid fault, they sent exactly what I ordered and it was a very quick delivery. I had to cut the bracket to the size I wanted and its now the ideal size. Note to self...55mm is nowhere near 20mm. Five stars to Mogo, one star to me.
10 luglio 2024
Risposta di Mogo
Thank you for your wonderful review David! We're thrilled to hear that you had a positive experience with our customer service and found our response time and delivery speed satisfactory. We're glad you were able to make the bracket work for your needs. If you need any further assistance, feel free to reach out.
Best regards,
The MOGO Team
Risposta di Mogo
Thank you for your review Griff, it is appreciated.
Regards
The MOGO Team
Brilliant service I get deliver the…
Brilliant service I get deliver the next day
Thanks
1 luglio 2024
Risposta di Mogo
Hi Javed,
Thank you for the brilliant review! We're thrilled to hear that you received your delivery the next day and are satisfied with our service. Your feedback is much appreciated.
Best regards,
The MOGO Team
Easy to order and delivery was quick
Easy to order and delivery was quick. However, it would be good to have more information on the plate holder regarding screw holes/measurements to sit behind vehicle licence plate.
30 giugno 2024
Risposta di Mogo
Hi Rahenabegum,
Thank you for the wonderful review! We're glad to hear that you found the ordering process easy and delivery quick. We appreciate your suggestion about providing more information on the plate holder regarding screw holes and measurements. We'll look into improving this for a better customer experience.
Best regards,
The MOGO Team
Good price and very quick delivery.
27 giugno 2024
Risposta di Mogo
Hi Tony,
Thank you for the 5-star review! We're pleased to hear that you found our prices good and delivery very quick. Your feedback means a lot to us.
Best regards,
The MOGO Team
Very good and quick delivery service I…
Very good and quick delivery service I give you five star
27 giugno 2024
Risposta di Mogo
Hi Rajinder,
Thank you for your 5-star review! We're delighted that you are satisfied with our quick delivery service. Your support is greatly appreciated.
Best regards,
The MOGO Team
polski
polski
angielski
Po otrzymaniu przesyłki odczekałem kilka dni .Musiałem znaleźć czas aby to zamontować .Niestety po odkęceniu mojej tablicy okazało się że rozstaw otworów nie pasuje do mojego auta .Nie mogę odesłać gdyż użyłem już przylepców które były w zestawię .
248 / 5 000
After receiving the shipment, I waited a few days. I had to find time to install it. Unfortunately, after unscrewing my board, it turned out that the spacing of the holes did not match my car. I cannot send it back because I had already used the adhesive that was included in the set.
25 giugno 2024
Risposta di Mogo
Hi Jacek,
Thank you for your feedback. We're sorry to hear about the issue with the hole spacing on your plate holder. If you contact our customer service, we would be happy to assist you and find a suitable solution, even if you've used the adhesive.
Best regards,
The MOGO Team
I bought the bracket for 34 pounds and…
I bought the bracket for 34 pounds and it's broken in one day it was very bad quality.
28 maggio 2024
Risposta di Mogo
Hi Ahmad,
We are sorry to hear about your experience with our product. Our products are made to the highest standards using durable polycarbonate, trusted in the taxi trade for many years. It's disappointing that you left a one-star review instead of contacting our sales team, who would have been more than happy to assist you. We would like to learn more about how this occurred and address your concerns. Please contact us directly so we can resolve this matter for you.
Best regards,
The MOGO Team
great products, great price, quick delivery
4 giugno 2024
Risposta di Mogo
Thank you for the kind review Bill. It means a lot to us.
Regards
The MOGO UK Team
Risposta di Mogo
Thank you for the continued custom Chris, and thank you for the kind 5 star review. If there is anything we can do to help, please don't hesitate to contact us.
Regards
The MOGO Team
MOGO have very and great full customer…
MOGO have very and great full customer service. Specially on phone call she is so polite and respectful person they have.if you believe customer service first I recommend you MOGO is the right choice.
14 maggio 2024
Risposta di Mogo
Dear Medhanie,
Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience with our customer service team. We take pride in providing polite and respectful service, and it's great to know we made a good impression. Your recommendation means a lot to us, and we're glad to be your first choice.
Best regards,
The MOGO Team
Quick and efficient service
1 maggio 2024
Risposta di Mogo
Thank you for the 5 star review, We are thrilled to hear you are happy with our service and look forward to your custom again.
Kind Regards
The MOGO team
Very poor communication
Got the extended taxi plate holder , but didn't fit my reg plate as it's bit bigger then normal one , same day I requested refund , and weeks later no one even bothered to contact me by any meaning . Definitely not gonna use them again .
23 aprile 2024
Risposta di Mogo
Hi Mr Lipinski
Please accept our apologies but we have checked with customer service and we cannot see any communication from yourself. Could you please contact us via sales@mogo.co.uk or via phone on 01509 219633 and we will look to get this rectified for you.
One again, apologies for the perceived poor communication and we will look to get this corrected for you as soon as possible.
Regards
The MOGO team
Great product
Great product fits, perfect fitted easily. Great service, came quickly.
23 aprile 2024
Risposta di Mogo
Thank you for the kind review Aiden. We are glad to hear you were happy with your order and we look forward to your custom again.
Regards
The MOGO team
Everything ordering was easy
Everything ordering was easy
Even when I ordered the wrong item.
Customer service was very helpful dealt with all my queries.
I just hoped they could have done free returns or discounts by their courier service if need in returns situations.
22 aprile 2024
Risposta di Mogo
Dear Mr Hussain,
Thank you for your feedback.
We are delighted to hear that you found the ordering process easy and that our customer service team was able to assist you effectively. Your suggestion regarding free returns or discounted courier services is invaluable. We are continuously looking to improve our services, and your input will help us in that endeavour.
If you have any further questions or need assistance, please do not hesitate to contact us.
Best regards
Perfect thanks
1 maggio 2024
Risposta di Mogo
Thank you for the 5-star review. It means a lot to us and we are happy your order was perfect!
Regards
The MOGO Team
The part that I have received isn't the…
The part that I have received isn't the part that I have ordered.
11 aprile 2024
Risposta di Mogo
Thank you for sharing your feedback with us. We're truly sorry to hear that you received the wrong part and that this experience led you to leave a one-star review.
We pride ourselves on delivering excellent service and it is very disappointing to learn that we missed the mark. However, we could not find any correspondence from you regarding this issue. Our dedicated customer service team is here to help and we would have been more than happy to resolve this for you promptly.
Could you please contact us directly at your earliest convenience? You can reach us via email at [your support email] or by phone at [your support phone number]. We are keen to rectify this situation and ensure you receive the correct part as soon as possible. We would like to offer a replacement part or a full refund, whichever you prefer.
Once this issue has been resolved, we kindly ask if you could consider updating your review to reflect your revised experience with our customer service.
Once again, we apologise for the inconvenience and hope to resolve this matter to your satisfaction quickly.
Best regards,
The MOGO team
The product was exactly the same as…
The product was exactly the same as looking for and easily installed by my self.
23 aprile 2024
Risposta di Mogo
Dear Ravi Kant,
Thank you so much for your fantastic review! We're delighted to hear that the bracket met your expectations and that you found it easy to install. At MOGO, we aim to provide products that not only meet but exceed our customer’s needs. Your feedback is incredibly valuable to us and helps us to continue delivering excellent service and quality.
Thanks again for choosing MOGO!
Warm regards,
The MOGO Team
Risposta di Mogo
Thank you, Jonathan, for your positive feedback on our taxi plate holder and the shipping process. We're glad you found our product to your satisfaction. Your review is greatly appreciated!
A perfect fit
The plate was a perfect fit and easy to attach. They also made sure I received it in one day. Can’t recommend more.
12 marzo 2024
Risposta di Mogo
Thank you, Darryl, for highlighting the perfect fit of our plate and the speedy delivery. We're thrilled to hear you had a positive experience and appreciate your recommendation.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.