Absolutely Amazing company who know how to look after their customers . Had a little issue with my delivery / product . Jimaima Cataki ( 10/10 customer service ) Emailed me back promptly and explain... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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polski angielski Po otrzymaniu przesyłki odczekałem kilka dni .Musiałem znaleźć czas aby to zamontować .Niestety po odkęceniu mojej tablicy okazało się że rozstaw otworów nie pasuje do mojego au... Leggi di più
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Amazing company to deal with with exceptional staff.. the lovely Neive was so professional sorting out my order,keeping in touch with tracking numbers to assure me my products were "on the way" 5 sta... Leggi di più
L'azienda ha risposto
Very happy with my products also customer service at the best level. Had an issue with my order (my mistake) and the sales team agent sort my issue straight away! Placed my order in the late afternoon... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
MOGO UK has been providing Hackney Carriage and Private Hire Licensing Products as well as Personal Licences and other licensing equipment and consumables to Local Authorities and Taxi drivers for over 25 years and is one of the leading suppliers in the UK. MOGO UK is committed to providing both quality products and exceptional customer service to fully satisfy our customer's requirements. We conduct our business in an ethical manner enhancing a strong and close business relationship between ourselves, our customers and suppliers. We aim to meet or exceed customer requirements whilst continually improving the operation of our organisation at all levels. The MOGO ethos is to deliver quality products that provides a Licensing solution to Local Authorities and enhances the safety of the travelling public. Please also look at our new improved online shop which is aimed at providing a full list of fitting and display products and consumables specifically for Taxi drivers.
Informazioni di contatto
9 Springlakes Trading Estate, Deadbrook Lane, GU12 4UH, Aldershot, Regno Unito
- 01509 219633
- sales@mogo.co.uk
- www.mogo.co.uk
4,1
Molto buono
172 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 80% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di Mogo
Hi Tariq
Thank you for your kind words, we're very pleased to hear that you were pleased with the service and delivery.
Please don't hesitate to reach out if we can assist you with anything.
Many thanks
MOGO UK Team
Risposta di Mogo
Hi Gill
Thank you for taking the time to leave us this five star review! We're very pleased to know that you were pleased with the speed of delivery!
Please don't hesitate to reach out if we can assist you.
Many thanks
MOGO UK Team
Risposta di Mogo
Hi Mick
Thank you for leaving us this great 5 star review! We're really pleased to hear that the products you ordered from us were as expected and arrived quickly.
Please don't hesitate to reach out if you need anything else.
Many thanks
MOGO UK Team
Ordered what I needed delivered quickly…
Ordered what I needed delivered quickly also fit perfect
21 marzo 2025
Risposta di Mogo
Hi Neil,
Thank you for taking the time to leave us this 5 star review! It's great to hear that the product you received was perfect for what you needed and that it arrived in good time!
Please don't hesitate to reach out if you need anything else.
Many thanks
MOGO UK Team
Top quality bracket i brought 1 of…
Top quality bracket i brought 1 of these brackets for my Birmingham private hire vehicle licence rear brackets and it's lasted 15 years so I brought another one 5 * quality definitely recommend to anyone who needs a bracket
20 marzo 2025
Risposta di Mogo
Hi Jason
Thank you for your kind words and for taking the time to leave us this great 5 star review. We're thrilled to hear that your last bracket lasted you so well that you came back for another!
We really appreciate your continued support! Please don't hesitate to reach out if we can assist you with anything.
Many thanks
MOGO UK Team
Just received my impact driver
Just received my impact driver. Seems ok but obviously not a genuine Makita. Will have to see how we go with it.
18 marzo 2025
Efficient delivery and processed order
Efficient delivery and processed order. Well happy
19 febbraio 2025
Risposta di Mogo
Thank you very much for the kind review on the items you ordered from us. It's wonderful to hear that you were pleased with the speed in which your order was processed and delivered!
Please don't hesitate to reach out if we can assist you with anything.
Many thanks
MOGO UK Team
very good i really like it
19 febbraio 2025
Risposta di Mogo
Hi Kamrul,
Thank you very much for the 5 star review. We're very pleased to hear that you are happy with the product you received from us and that it is meeting your expectations.
Please don't hesitate to reach out if we can assist you with anything.
Many thanks
MOGO UK Team
Terrible service.
I placed my order and paid foe express delivery. 2/3 working days. 5 days later and my order has still not arrived. I have sent emails to find out why and am just being ignored.
2 marzo 2025
Risposta di Mogo
Hi Chris
We are sorry to hear you haven't received your order. You placed your order on the 2nd of March (Sunday). Your order was dispatched on Monday the 3rd of march (faster than our stated delivery time). You then emailed us on the 5th of March advising you hadn't received your order. We did reply to you within the hour (email below).
We have just checked the delivery now and it appears that you didn't put a house number on your address details, only the street name.
If you had replied to our email we could have resolved this for you. We would appreciate it if you removed this 1 star review as the delay to your order was in fact caused by yourself.
That said, we are still happy to assist in getting this order to you as soon as possible. Please let us know how you'd like to proceed.
Below is the original email we sent:
Thank you for your email.
I can only apologise for the delay. Your order was sent out on the 03/03. However, there has been a delay in the shipment and its currently in the local depot.
FedEx tracking number is 445178376742. You can always check the updates of the delivery in the FedEx website.
Please do not hesitate to contact us if there is anything else. Thank you.
Great service: fast and helpful.
Super fast service and when I made a mistake on my order, I phoned them up and Ellie is sales could not have been more helpful. Nice to deal with a company with real people on the phones (not AI or off-shored somewhere that’s never heard of your hometown).
24 febbraio 2025
Risposta di Mogo
Thank you for your kind words! We're delighted to hear that Ellie was able to assist you and that you appreciated our fast and personal service. We’ll be sure to pass your feedback on to her. If you ever need anything else, don't hesitate to reach out!
Risposta di Mogo
Thank you for your great review! We appreciate your support and will pass your feedback on to the team
Product came and package was damaged…
Product came and package was damaged and bashed
Although product inside was fine, we had to find an alternative bottle, take off label and replace on new bottle and dispense from one to another
Unfortunately this will be a delivery issue not supplier issue
17 febbraio 2025
Risposta di Mogo
Thank you for taking the time to leave a review. We’re really sorry to hear that your package arrived damaged and understand the frustration this may have caused. While delivery issues are unfortunately beyond our direct control, we are actively working with our delivery partners to minimize these kinds of issues in the future.
We always strive to provide a 5-star experience, so if there’s anything we can do to make this right, please don’t hesitate to reach out. If you feel that our service met your expectations aside from the delivery issue, we would greatly appreciate it if you would consider updating your review. We look forward to ensuring your next experience with us is nothing short of excellent!
Great quality and easy to install
3 febbraio 2025
Risposta di Mogo
Thank you for your wonderful review! We're delighted to hear that you found the quality great and the installation easy. If you ever need anything else, we’re always here to help. Enjoy your purchase!
It’s very bad company
It’s very bad company. My item is broken. He doesn’t want to send another one and refund me. Please don’t buy from this company shit.
29 gennaio 2025
Risposta di Mogo
Kaveh
We are deeply disappointed by the misleading and unnecessarily rude nature of your review. At MOGO, we take customer satisfaction seriously and always strive to resolve any issues in a fair and professional manner.
In your case, we offered a full resolution by providing you with the option to return the product for a refund or replacement, yet you have chosen to leave a review that is both disingenuous and damaging to our reputation. Our number plate holders are made from high-quality polycarbonate, designed to be incredibly strong and durable—we even have videos demonstrating them withstanding the weight of a car without breaking!
MOGO has long been a dedicated supplier to the taxi and private hire community, and we will not accept false claims that attempt to undermine our credibility. We will be submitting this review to Trustpilot for further review as it does not accurately reflect our service or the facts of this case.
We encourage customers to reach out directly so we can assist them properly rather than resorting to unfair and misleading public statements.
MOGO UK
Risposta di Mogo
Thank you, Kevin! We’re delighted to hear that you found our service efficient and reliable. We appreciate your support and look forward to helping you again in the future! 🚖👍
Nice & easy to order on line with a…
Nice & easy to order on line with a swift delivery too
14 gennaio 2025
Risposta di Mogo
Thanks, Barry! We’re so pleased to hear that you found the ordering process easy and the delivery swift. We appreciate your feedback and look forward to assisting you again soon! 🚀😊
Not a good fit for Mercedes Vito
I bought this for a Mercedes Vito. The plate that fits behind the number plate is not wide enough to fit the vehicles factory holes to secure the number plate therefore sits off centre and unsecured at one side.
14 gennaio 2025
Risposta di Mogo
Thank you for your feedback. We're sorry to hear that the licence plate holder didn’t fit your Mercedes Vito as expected. Our plate holders are designed to be compatible with a wide range of vehicles, but we understand that some models may have unique fitting requirements.
We’d be happy to assist you in finding a suitable solution. Please feel free to reach out to our team at sales@mogo.co.uk so we can look into this further for you.
Best regards,
The MOGO Team
Risposta di Mogo
Thank you so much, Masaud! We're thrilled to hear you’re happy with our service. Your feedback means a lot to us, and we look forward to assisting you again in the future.
Risposta di Mogo
Thank you for your kind words, Shahzad! We’re glad you found our service quick and efficient. We also appreciate your suggestion about improving pictures and product information – we’re always looking to enhance our offerings. Please let us know if there’s anything else we can do for you!
Absolutely Amazing company who know how…
Absolutely Amazing company who know how to look after their customers . Had a little issue with my delivery / product . Jimaima Cataki ( 10/10 customer service ) Emailed me back promptly and explained everything clearly & everything was resolved in no time . Wouldn’t hesitate to order again and will recommend this company to all family and friends .
Thank you 😊
Joynal
12 dicembre 2024
Non scritta su invito
Risposta di Mogo
Wow, thank you, Joynal, for such a glowing review! We're delighted to know Jimaima could assist you so efficiently – we’ll be sure to share your wonderful feedback with her. It’s our priority to provide excellent service and ensure all issues are resolved promptly. We’re honoured to have your recommendation and look forward to serving you again soon!
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