I ordered an Acrowot kit and covering film around mid-day yesterday. The delivery driver arrived before 9.00 am this morning and handed me my parcel. (I was still in my pyjamas). That is top notc... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
I have used many different model shops over the past 30 years but only discovered Model Shop Leeds a couple of months ago – I wish I had found the shop earlier. The website is very well set out and ea... Leggi di più
One of the very few real model shops remaining. I have to purchase by mail-order, but the service is always impeccable. Latest order was placed in the afternoon and arrived the next morning (well do... Leggi di più
Had a retract controller failed from new , MSL asked for return, within 5 days a replacement unit was delivered after obtaining a replacement from the kit distributor . Ordered parts for a different... Leggi di più
Dettagli dell'azienda
Informazioni di contatto
86-88 Crossgates Road, LS15 7NL, Leeds, Regno Unito
- 0113 2646117
- sales@modelshopleeds.co.uk
- www.modelshopleeds.co.uk
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5 stars , cheapest for expensive items most of the time.fast post, honest phone advice and stock eta.
ordered hacker motor , cheapest in uk ,fast postage packed well.
gave honest phone advice prior when it was out of stock. advised me distributor messing them about cannot give eta when it will be in stock.
thanks leeds model shop.
Spot on
I always find them to be friendly, helpful and efficient. I do a lot of online shopping and the service is A+
With reference to the previous reviewer, I make my mind up about the postage charges before I buy......
EXCESSIVE P & P COSTS
I have recently purchased two small items from this company on-line. The ordering process was easy and the items were despatched together by "UK Mainland Express Shipping" BUT ..... the good news stopped there.
The parcel (large letter size) took two days to arrive and on receipt there were no extra services associated with it (e.g. insurance/guaranteed one-day signed etc) to justify the £2.50 p & p charge.
As I felt this charge to be excessive I queried it with the company for a detailed breakdown. The only information the company would give me was that the ex-VAT value was £2.07.
As the franking label on the parcel showed £0.78p. and the single-skin plastic envelope can be bought for around 2p. from Amazon this gives a total p & p cost of 80p. This leaves £1.27p. unaccounted for.
When I again queried this excessive charge with the company I was told - "We have to buy the franking machine and packing, also we have to take the item to the post office and pay ourselves a wage" !!!
This nonsensical excuse just proves that this company are merely profiteering by making inappropriate charges for non-existent services and hiding them in p & p costs.
This is a deplorable practice for any business, but more so for one which proudly claims to have been operating for over 60 years.
I will most definitely NOT be dealing with them again.
Model Shop Leeds
I've bought many item from MSL and the service has always been quick and efficient, Emails informing you of each order as it progresses and great service. Highly recommended.
TF
excellent service
Ordered goods mid afternoon thursday,goods arrived Friday afternoon. Will use this company again.
Excellent prompt service along with good manners
A firm that values its customers and their needs. The company got in touch with me to say that one of the paints I had oredered was not in stock even though it was ordered from their supplier
Twister Quattro-X Quadcopter
After seeing that the shop had 2 Quattro-x in stock on line. I phoned the shop to double check, they advised there was 2 in stock.I went back online purchased 1 & i phoned to ask can i have the goods collected as i work for a courier company. they confirmed my name & addr & mailed to say all was fine for collection & they also refunded my dlvry charge that is taken @ time of puchase.
All round Fantastic Service I would recomend the shop to anyone.
ps.. very pleased with my Quattro-x ( does what it says on the box) cant wait on the weather to get better.
Thank You Model Shop Leeds :-)
Steven
First purchase
Found a contact in RCM&E for some unusual glue. Price much less than mail ordering from Germany and the items arrived very quickly. Excellent service.
Had what I needed when nobody else did, thanks
Easy to use search facility found what I needed when no other sites did. Shipping was instant, arrived next morning first thing. Now top of my list list in Favourites
leeds model shop website
website good, easy to find what i want came quickly through post.
The best hobby shop in the country (IMO)
For a number of reasons I do a lot of my hobby shopping online. Anything I've ever ordered from MSL has been despatched very promptly, while their prices are fair and their packaging is streets ahead of anyone else's. They also make a point of keeping you advised by email throughout the process.
I keep a large number of hobby shops in my browser bookmarks, but will only look for another supplier after I've checked whether the thing I need can be bought at MSL. If they have it, they are always my go-to store.
excellent online UK based model shop
fast postal service, good product range and fair price. excellent alternative to normal off shore hobby suppliers. Will use again.
Heli parts
Good quick service,kept me informed at all stages of purchase.Would recommend to others.
Very good service and postage is also good.
So far I haven't been to the shop all my purchases have been on line but questions have been asked and answered in a plain explanation. On one occasion bring it in we will have a look and see if we can sort it, very friendly.
communication and delivery speed
On Wednesday I ordered a pair of H9 retract struts and was immediately informed that they only had one in stock but more were hopefully expected on the Friday, I requested that just one be sent if the expected order did not arrive. Friday morning both full order of struts arrived at my door.
It doesn't get any better than that. Thanks to all.
Buying from the shop online
This is a top notch model shop where the workers have lots of exsperience and everything you order is there prompt
Good Service
MSL provide a great service and deliver goods on time.They also contact you if their is a potential problem and offer a solution.
Great service well recommended
Excellent and lightening fast
Unable to fault there service very pleased with every aspect
Excellent
Items I wanted in stock, good price, and delivered promptly. What more is needed
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