I have worked for them in 2025 as a translator. They owe me $975 and give me just lame excuses, like.... Quote December 11, 2025 Thank you for your email, and I genuinely understand the urge... Leggi di più
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They repeatedly place their businesses into liquidation, leaving people unable to recover their money. Despite my valid small claims judgment against them, they have refused to pay me. I am extremel... Leggi di più
Valuable work offers. Communication: quick to respond, but not very professional. Lots of emojis, someone shortens my name without me ever consenting to that, mistakes in English, etc. Translatio... Leggi di più
L'azienda ha risposto
Mission's CEO Hayder and sister CFO owe many thousands of dollars to multiple vendors, contractors and other service providers globally. They're many months past due on multiple invoices and are unres... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Mission Translate enables organisations to succeed in their chosen global locations by delivering high-quality language solutions that ensure their communication is seamless. From written documents to audio files and in-person communication, we remove the language barrier, so our clients maximise their global opportunities. With our experience, quality standards and proven expertise, we are able to deliver the best possible language solutions to our clients. • Content Analysis: Whether qualitative or quantitative research, our team has the expertise to extract, compile and analyse your data to deliver targeted insights that meet your precise project specifications. • Transcription: By working with expert, sector-specialist transcribers, and audio enhancement software, we ensure that everything that can be heard is heard. • Language Coding: We add speed and convenience to your online quantitative data collection and analysis with our in-language coding solution. • Translation: High-quality rendering of the written word from its source language to a target language. • Proofreading: Diligent editing and proofreading where a complete review of a file is completed to assess its accuracy, style, and adherence to your brief. • Video Localisation: Adapting your video content to engage multilingual audiences with Subtitling, Voice-over, Dubbing and On-screen text translation. • Interpreting: Leveraging the skills of a professional interpreters to convey spoken words from one language to another, through Simultaneous Interpreting, Consecutive Interpreting and Remote Interpreting. • Participant Recruitment: our dedicated project managers take a rigorous approach in recruiting only the research participants who fully meet your criteria to ensure your project is a complete success. • Moderation: Leveraging our network, we can source the ideal moderator to lead your focus groups, ensuring valid and insightful data is obtained from your participants. • Social Listening: Gain honest and wide-ranging insights from large volumes of online data extracted, compiled and analysed by our specialist data research engineers.
Informazioni di contatto
Floor 14, 54 Hagley Rd, B16 8PE, Birmingham, Regno Unito
- +44 (0) 121 296 9870
- info@missiontranslate.com
- www.missiontranslate.com
1,3
Pessimo
119 recensioni
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DON'T WORK WITH THEM, THEY DON'T PAY YOU
This company is a joke. They don't pay the linguists for the jobs completed for them. I've been waiting for some invoices to be paid for almost four months. I've been in contact with their Accounts Department almost everyday this month and they just keep saying that they are going to pay me 'this week' and then it never happens. They just try to gain time to not pay you. You should be ashamend about this! Don't work with them unless you like working for free.
26 febbraio 2024
Non scritta su invito
Risposta di Mission Translate
Hi Clizia, We are truly sorry to hear about the difficulties you've encountered with payment for your work completed in November, and the frustration our responses—or lack thereof—have caused you.
Please be assured, we are taking immediate action to investigate why your invoices have not been paid despite the promises made. We are committed to resolving this issue promptly and ensuring you receive the payment you are owed without further delay.
We sincerely apologise for the inconvenience and disappointment you've experienced. We value your professionalism and the work you've done for Mission Translate, and we regret that we have not met your expectations in this instance.
PAY ME!! I'M A FREELANCER NOT A VOLUNTEER!!!
I have been waiting too long for payment from them.
The first payment request was made in September 2023. Even though there was no clarity on payment, I still accepted assignments, whether translation or review.
The PMs I work with are very communicative, but that's the opposite when requesting payment from their finance department at accounts@missiontranslatedotcom.
At first, they answered my complaint about the delay in payment. However, they no longer responded to my email after I tried to wait patiently and make a new payment request.
DON'T TELL ME THAT I HAVE TO CONTACT accounts@missiontranslatedotcom!! I'VE DONE IT MANY TIMES!!
24 gennaio 2024
Non scritta su invito
Risposta di Mission Translate
We apologise for the delay in your payment and the frustration this has caused you. It's clear that while our project managers have maintained good communication, our finance department has not met these same standards, especially regarding your payment queries.
We understand your distress, and it's not our intention for any freelancer to feel like a volunteer due to delayed payments. We are taking immediate steps to address this issue. Please know that we are prioritising the review of your payment requests from September 2023 onwards.
We deeply regret the inconvenience and stress this has caused. We value the work of our freelancers and are committed to rectifying this situation as swiftly as possible.
Non-payers
They have failed on their payments. They were always slow to pay, and I needed to give them a kick to get paid. In their last response to my complaint where I also mentioned to go public should they not pay, they found nothing better to say than “unfortunately we have no further updates or information” – and this was said about work delivered back in July and August! Avoid them!
P.S. They paid their dues after this post had been published.
5 gennaio 2024
Non scritta su invito
Risposta di Mission Translate
Hi Andrey, we apologise for the delay in payments you experienced with Mission Translate and the frustration our previous responses have caused.
We are relieved to hear that your dues have been paid following your public post, but we recognise that it should not have reached that point.
Thank you for your patience and for bringing these issues to our attention. We are dedicated to better serving our freelancers and making sure their hard work is recognised and compensated appropriately.
Avoid this company at all costs
I provided my services as a freelance translator to Mission Translate on 2 projects back in September 2023. My invoices are still outstanding and have not been paid to date, which is a clear breach of contract. Following written communication, I have been provided with nothing else but empty excuses and flowery emails that make absolutely no sense. My advice to fellow freelance translators as well as potential customers is to avoid this company at all costs.
17 gennaio 2024
Non scritta su invito
Risposta di Mission Translate
Hi Gogo, We are extremely sorry to hear about your experience with delayed payments and unsatisfactory communication at Mission Translate. We are taking immediate steps to review and process your outstanding invoices from September 2023.
We are dedicated to rectifying this situation promptly. Please contact us directly so we can prioritise resolving your case.
Thank you for your patience and for bringing this to our attention. We are committed to improving our services to prevent such occurrences in the future.
Avoid this company. They do not pay.
I have been chasing them for an overdue payment of €1595.94 for over a year. Their replies are always full of good words but sadly they never do what they promise. I am considering taking legal action against them for the time and money loss they have caused me.
13 dicembre 2023
Non scritta su invito
Risposta di Mission Translate
We are deeply sorry to hear about your experience regarding the overdue payment and the frustration it has caused. This is not the standard we aim to uphold at Mission Translate.
Please be assured that we are taking your concerns very seriously. We are committed to resolving any outstanding payment issues as quickly as possible. We understand the impact of this delay on you and apologise for the inconvenience it has caused.
Please reach out to us at hello@missiontranslate.com at your earliest convenience so we can address your concerns directly and comprehensively.
Steer clear at all cost if you value basic human decency - you're better off putting out an extensive blaze with your bare hands
It's always the same old story with them.
Always in a hurry when they want something from you but way too keen on doling out flimsy excuses (I couldn't care less about Philippine holidays or whatever, this is a UK company) or giving us the good ol' silent treatment when it's time for them to pay up ALREADY. Mind you, they say 4-6 weeks in their very own payment terms. Might as well put 4-6 years there.
Any individual aiding and abetting this "family business" should be utterly, utterly, utterly ashamed of themselves. We know all too well what they are doing-or in this case-not doing with our hard-earned money.
Since I am waiting to get paid for months on end yet again and again and again, I'm about to report them to Acas.
Anyone care to join me? There's gotta be dozens of short-changed linguists out there. It's time to put an end to this "family business" and their practices for good.
Or how about we pool our remaining resources and organise a meet & greet with the founders? I'm sure we'll even gladly accept whatever they owe us in kind. :D I mean, they can't keep ignoring and avoiding us forever, right?
Anyway, pay up already!!! We are not your personal ATMs!!! People are struggling to pay their bills because of you!!!
Edit 24/11/23: After threatening to report them to Acas in UK/England, they've finally managed to pay me! It's batshit what it takes to get your money after several months.
28 giugno 2023
Non scritta su invito
Risposta di Mission Translate
Hi Robin, We at Mission Translate are sincerely sorry to hear about your negative experience and the frustration it has caused you. Your feedback is extremely valuable to us, and we take these concerns very seriously.
Regarding the delays in payment, we understand how crucial timely compensation is, and we apologise for any inconvenience and financial strain this has caused you. While we aim to adhere to our stated payment terms, it's clear that we have fallen short in your case. We are reviewing our internal processes to ensure more timely and consistent payments moving forward.
Thank you for your patience and understanding, and again, we apologise for any distress we have caused.
NO PAYMENT NO RESPONSE
Do NOT work for this company. They do not pay nor respond to any kind of complaint. They just give empty excuses about looking into the issue, the issue is they are SCAMMERS.
2 novembre 2023
Non scritta su invito
Risposta di Mission Translate
Hi there, thank you for bringing your concerns to our attention. We are genuinely sorry to hear about your experience with Mission Translate and the distress it has caused you.
Firstly, we want to assure you that it is never our intention to neglect our obligations towards our linguists or to provide anything less than a professional and respectful working environment. However, it is clear from your message that we have failed to meet these standards in your case.
We would greatly appreciate the opportunity to discuss this matter directly with you to resolve these issues to your satisfaction. Please reach out to us at hello@missiontranslate.com at your earliest convenience so we can address your concerns directly and comprehensively.
I regret to inform others about my…
I regret to inform others about my negative experience with Mission Translate. Despite rendering services in September, I have yet to receive payment, which is a significant concern.
Repeated attempts to resolve this through emails have been met with silence, and calls to their accounts department only result in voicemail. The lack of response is unprofessional and unacceptable. Their promised 4-6 week payment period has long passed without any explanation or effort to rectify the situation.
Given this experience, I fear they may not intend to pay at all. We are seriously considering legal action to ensure payment for services rendered. I hope this review serves as a caution to others considering working with Mission Translate.
15 settembre 2023
Non scritta su invito
Risposta di Mission Translate
We apologize sincerely for the delayed payment and lack of communication you've experienced with Mission Translate. This is not the level of professionalism we aim for.
Please rest assured, we are taking immediate action to address your concerns. We urge you to contact us directly so we can expedite the resolution of your payment issue.
Thank you for your patience, and we apologise again for any inconvenience caused.
- WARNING
- WARNING - DO NOT WORK FOR OR WITH THIS COMPANY - IN ANY CAPACITY!
This Company do not pay there freelancers! I have a client who still has not been paid 6 months after project has been invoiced.
Plenty of emails promising the money is coming, and now they can't even be bothered to respond to emails.
AVOID THIS COMPANY AT ALL COSTS.
8 novembre 2023
Non scritta su invito
Risposta di Mission Translate
Hi Jason, we are truly sorry to hear about your client's experience with delayed payment and poor communication at Mission Translate. This is not in line with our standards, and we take such matters very seriously.
We acknowledge the frustration and inconvenience caused by this situation. We are committed to resolving any outstanding payments promptly and improving our communication process.
Please have your client contact us directly to address and rectify this issue as soon as possible. We value your feedback and are dedicated to making things right. Email: account@missiontranslate.com
Apologies again for any distress caused, and we look forward to resolving this matter swiftly.
I'm sick and tired of this company…
I'm sick and tired of this company which is incredibly fast when need something, and then takes forever to pay, where everybody answers with pompous and cerimonious emails, full of excuses and promises that are rarely kept. They always underpaid me, and now that I noticed and asked for compensation, they disappeared. DON'T WORK FOR THIS COMPANY AND BY ANY MEANS DON'T HIRE THEM!
6 novembre 2023
Non scritta su invito
Risposta di Mission Translate
We are deeply sorry to hear about the frustration and dissatisfaction you've experienced with our company. The issues you've raised are concerning, and we want to assure you that it is not representative of the level of service we strive to provide.
We apologise for any delays in payment and the feeling that our communication has not been effective. We are taking your feedback seriously and are looking into our payment and client management processes to identify and rectify these issues.
For immediate assistance and if you wish to discuss your specific concerns, we encourage you to reach out directly to our finance department at accounts@missiontranslate.com. Thanks
Mission Translate is a scam
This MTHub is a scam. Don't work with them because they are not paying for your work and the accounts team is not answering your emails. Even though the project managers are replying, they are not moving a finger for you to be paid. I have an unpaid work since July, and we are in mid October. SCAM SCAM SCAM! Their accounts team is a bad joke.
17 ottobre 2023
Non scritta su invito
Risposta di Mission Translate
We are extremely concerned to hear about your negative experience and the distressing use of the word "scam" in relation to Mission Translate. It is very important for us to clarify that our intention is to build trust and maintain ethical practices with all our translators and clients.
We sincerely apologise for the lack of response you've experienced from our accounts team and the frustration this has undoubtedly caused. We acknowledge that the communication and resolution in this instance have fallen short, and we are committed to making the necessary improvements.
For immediate assistance and if you wish to discuss your specific concerns, we encourage you to reach out directly to our finance department at accounts@missiontranslate.com. Thanks
Do you expect to get paid for your work?
Unfortunately, this company is terrible when it comes to paying you for your effort and time.
I have received multiple, almost identical replies, in August and September, regarding delayed payments for work I completed in April.
The new trendy answer is that "they are working on getting the outstanding payment cleared as quickly as possible but are waiting on our factor pulling through to make this possible."
My latest email was completely ignored, while the communication with @accounts, if any, is completely impersonal and slow.
This has been the situation all those years that I, occasionally, took over projects for them as a freelancer.
How funny that they take the time to pretentiously answer those reviews/emails with "how disheartened" they are about the negative experience and "how deeply" they regret the inconvenience and frustration that caused you",
and they had not really taken the time to address the actual problem all those years: failing to pay the people for their work!
I do not need more responses like this and I have contacted accounts multiple times ;)
TO SUM UP, the time you are going to waste in begging them for your payment, including the stress and frustration, will worth much more than the payment itself.
Everyone deserves better, right?
1 agosto 2023
Non scritta su invito
Risposta di Mission Translate
We genuinely appreciate your feedback and express our sincerest apologies for the ongoing delay in payments. This situation is absolutely not in line with our commitment to offering a reliable and professional working environment for all of our freelancers. We understand your frustration and disappointment and take it seriously.
Please be assured that addressing this issue is of high priority for us. We recognise that our responses have not lived up to our intent to promptly address the problem.
You have every right to be compensated fairly and timely for the work you've done, and we understand that this has not been your experience to date. We are working diligently towards fixing this matter, and we do not want you to feel that you are begging for your own hard-earned payment. This is obviously not the experience we aim for our freelancers to have.
We understand if you've become skeptical of our responses given the length of this issue, but please know that we are taking necessary steps to rectify this unfortunate situation. We are committed to improving our payment and communication process to eliminate any future recurrence of such incidents.
For immediate assistance and if you wish to discuss your specific concerns, we encourage you to reach out directly to our finance department at accounts@missiontranslate.com.
Another report of NON-PAYMENT
I have been waiting for more than 7 months to receive the payment - still pending!
I wrote to their accounts team numerous times, and they kept apologising and promising to give me an update on when I would be paid. However, no feedback was provided, and they did not pay. Payment deadlines are completely ignored.
21 settembre 2023
Non scritta su invito
Risposta di Mission Translate
Hi there, We are taking immediate steps to improve our communication channels and ensure that you receive timely updates regarding the status of your unpaid invoices.
We acknowledge that payment deadlines should be respected, and we are working diligently to enhance our payment processes to prevent such delays from occurring in the future. Your feedback is invaluable in guiding us toward these improvements.
Your feedback is invaluable in guiding us toward these improvements, and we are dedicated to resolving your outstanding payments as swiftly as possible. If you have any specific concerns or require immediate assistance, please reach out directly to our finance department at accounts@missiontranslate.com.
I have been waiting for more than 10…
I have been waiting for more than 10 months to receive the payment - still pending!
Same old problem: they reply by saying that they are experiencing issues with their financial department or ignore when they will be able to settle your invoices, poor communication, vague replies about unpaid invoices...
PMs are fantastic: I do not blame them.
Update: still waiting for almost half of the due amount...
18 settembre 2023
Non scritta su invito
Risposta di Mission Translate
Hey, your experience is of utmost importance to us, and I want to extend my sincere apologies for the prolonged delay in processing your payment.
Waiting for over 10 months to receive payment is unquestionably unacceptable, and I fully understand your frustration. I want to acknowledge the impact this delay has had on you, both professionally and personally.
We are determined to rectify this situation and implement measures to prevent similar issues in the future, as our ultimate goal is to provide a positive and reliable experience for all our freelancers.
Thank you for bringing this matter to our attention, and I want to assure you that we are fully dedicated to resolving it.
Sadly another report of non payment
Sadly another report of non payment by Mission Translate. I have invoices going back over 12 months, very poor communication, vague reply about unpaid invoices ('we're waiting for our factors pulling through'). I've always delivered my work for them on time yet have to chase payments for months. I'm not going to work for them anymore.
PMs are fantastic, though - quick to reply and helpful.
update: 7 September, payment still outstanding. The only contact I've had since posting this review was the reply below.
25 agosto 2023
Non scritta su invito
Risposta di Mission Translate
Hello!
Thank you for sharing your experience, and we regret to hear about your situation. We understand and acknowledge your concerns about the delayed payments. It is not the experience we aim to provide to our dedicated and valuable network of professionals like you.
We find it encouraging that you appreciated our project management team. We strive to create a supportive and communicative environment for all of our linguists, and we will continue to do so.
As a crucial next step, we urge you to reach out to us directly at accounts@missiontranslate.com to help expedite the resolution process. We want to ensure that your matter is addressed promptly and thoroughly. We value the quality and promptness of your service and strive to match those standards with our payment process. Thank you!
NO PAYMENT - AVOID
Mission Translate owes me £3.7K. I provided translation services but have been chasing money for several months. Disgracefully, no sign of the payment.
They used to operate as "eSense" and "Convocco", but repeatedly declare bankruptcy to avoid paying freelancers and, set up a new company with a different name. It seems like this has been the cycle for them for over a decade now.
Avoid this company at all costs.
14 agosto 2023
Non scritta su invito
Risposta di Mission Translate
Hi, we are deeply concerned to hear about your experience, and we want to apologise for any inconvenience this has caused.
Please reach out to our accounts team directly with specific details regarding your outstanding invoices, so that we can expedite the resolution process for you. Please email accounts@missiontranslate.com and this information will allow us to conduct a thorough investigation and take immediate action to resolve the outstanding payment.
We understand your frustration, and we want to do everything we can to help resolve this issue.
We hope that you will give us the opportunity to make things right. We are committed to providing our linguists with a fair and timely payment process, and we will continue to work to improve our services.
This is a scammer company
This is a scammer company! Don't work with them! They don't pay your money, and don't reply to your emails! Stay away from them!
2 agosto 2022
Non scritta su invito
Risposta di Mission Translate
Thank you for taking the time to leave a review of Mission Translate. We take your feedback very seriously, and we are committed to providing our linguists with a fair and timely payment process.
We understand that you are frustrated with the length of time it has taken to receive payment for your work. We apologise for any inconvenience this has caused.
If you continue to have issues with payments from us, please contact our accounts team at accounts@missiontranslate.com
1 year without getting paid
They owe me more than 5 months of invoices, I haven't been paid for jobs done over a year ago. Totally horrible experience, no response for weeks! Absolutely avoid.
28 luglio 2023
Non scritta su invito
Risposta di Mission Translate
Hi, we are deeply concerned to hear about your experience, and we want to apologise for any inconvenience this has caused.
Please reach out to our accounts team directly with specific details regarding your outstanding invoices, so that we can expedite the resolution process for you. Please email accounts@missiontranslate.com and this information will allow us to conduct a thorough investigation and take immediate action to resolve the outstanding payment.
We understand your frustration, and we want to do everything we can to help resolve this issue.
We hope that you will give us the opportunity to make things right. We are committed to providing our linguists with a fair and timely payment process, and we will continue to work to improve our services.
Absolutely disgraceful company
Absolutely disgraceful company, they’re so quick at assigning you jobs that have to be delivered by extremely tight deadlines and then they disappear when it’s time to pay. I’ve been waiting for £130 for over two months now and all my emails have been ignored. If you’re a translator avoid them like the plague, I’m still not sure how they are allowed to operate at all, stealing from honest people like this.
27 luglio 2023
Non scritta su invito
Risposta di Mission Translate
Thank you for sharing your feedback about your experience with Mission Translate. We are truly sorry to hear about the difficulties you have faced, especially regarding payment and communication.
We deeply regret any inconvenience caused by the tight deadlines and lack of responsiveness from our team. We understand the importance of timely compensation for our translators and are committed to resolving this issue promptly.
Your payment is a priority for us, and we are actively investigating the situation to ensure you receive the amount owed to you as soon as possible. We apologize for the delay in processing your payment and any lack of communication you may have experienced.
Please reach out to our accounts team directly with specific details regarding your outstanding invoices, so that we can expedite the resolution process for you. Please email accounts@missiontranslate.com and this information will allow us to conduct a thorough investigation and take immediate action to resolve the outstanding payment.
Delayed payment, no communication
Delayed payment, no communication
I have been working as a linguist for Mission Translate for over 2 years now, and in all my time here, I have had to chase down my payments. This time round, there was no feedback on when I will get paid, and they owe thousands of dollars. Although I have written numerous times to their accounts team, they don't respond, nor do they pay. Mind you, these are projects that were completed very early in the year, from February 2023. It is quite unfortunate that this is what linguists are reduced to, yet we provide high quality work and on time.
When are you paying your linguists? This is really an unprofessional company, because there's a contract, and everyone should abide by it. Pay up.
26 luglio 2023
Non scritta su invito
Risposta di Mission Translate
Thank you for sharing your concerns about your experience as a linguist with Mission Translate. We sincerely apologise for the delayed payment and lack of communication you have encountered. Ensuring timely and fair compensation for our linguists is a top priority for us, and we regret any inconvenience this has caused you.
We understand the frustration and the importance of receiving payment in a timely manner, especially for work completed early in the year. We apologise for the lack of feedback and responsiveness from our accounts team. This is not reflective of the level of service we aim to provide.
We are actively investigating the payment issue and working towards resolving it promptly. We value your contributions and the high-quality work you provide, and we are committed to upholding our contractual obligations.
We encourage you to reach out to our accounts team directly with specific details regarding your outstanding invoices, so that we can expedite the resolution process for you. Please email accounts@missiontranslate.com and this information will allow us to conduct a thorough investigation and take immediate action to resolve the outstanding payment.
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