Millets - Whitehaven Recensioni 

568
TrustScore 5 su 5

4,9

19/20 King Street, CA28 7LA Whitehaven, GB


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Scopri cosa dicono le persone

Valutata 4 stelle su 5

Ordering online fairly simple. Confirmation of order good. Did download app to see where order was but felt could have done something themselves. Order arrived at shop ok and within expected timescale... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great service (second to none) and knowledgable staff. I popped in to replace some hiking boots. I told the helpful assistant my requirements - and he knew what would work for me. I used them today o... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Visited looking for walking shoes, young man who advised us was knowledgeable and very pleasant!

L'azienda ha risposto

Valutata 5 stelle su 5

I was needing a new pair of walking boots, called in at Millets, Whitehaven. What great service, loads to choose from. Nothing was too much trouble for the assistant, up and down bringing me all d... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di abbigliamento e attrezzature outdoor
  2. Negozio di abbigliamento activewear
  3. Negozio di borse e valigie
  4. Negozio di articoli per il campeggio

Informazioni su Millets - Whitehaven

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Informazioni di contatto

  • 19/20 King Street, CA28 7LA, Whitehaven, Regno Unito

  • 01946 760655

4,9

Eccellente

TrustScore 5 su 5

568 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(568)

5086 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Friendly helpful staff

13 novembre 2024
Non scritta su invito
Logo di Millets - Whitehaven

Risposta di Millets - Whitehaven

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Valutata 5 stelle su 5

Lovley experience with buying my item…

Lovley experience with buying my item staff very pleasant indeed in the whitehaven store came out feeling very happy with my item and how I was served

12 novembre 2024
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Logo di Millets - Whitehaven

Risposta di Millets - Whitehaven

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Valutata 5 stelle su 5

Very helpful

I had ventured out to the next nearest store as my local store didnt have the size I needed for my daughter. They didn't have it either :( they were really helpful and ordered the size I needed to the store nearest to me. Saved me the delivery cost of ordering online and was delivered 2 days later.

21 ottobre 2024
Logo di Millets - Whitehaven

Risposta di Millets - Whitehaven

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

Valutata 5 stelle su 5

The staff were extremely helpful and…

The staff were extremely helpful and professional in dealing with a faulty item and subsequent replacement. Any dealings I have had with the Whitehaven shop have always been the same, they always do their utmost to fulfil your requirements.

21 ottobre 2024
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Logo di Millets - Whitehaven

Risposta di Millets - Whitehaven

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

Valutata 5 stelle su 5

Great local shop

Great local shop - quality stuff at bargain prices and very helpful staff

16 ottobre 2024
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Logo di Millets - Whitehaven

Risposta di Millets - Whitehaven

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Valutata 5 stelle su 5

Went in for some wetsuit boots and…

Went in for some wetsuit boots and cargo trousers. The lady seving us was very friendly and helpful, going to find what we wanted. Would highly recommend

14 ottobre 2024
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Logo di Millets - Whitehaven

Risposta di Millets - Whitehaven

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Valutata 5 stelle su 5

The staff are very knowledgeable and…

The staff are very knowledgeable and helpful. I needed a head touch, and I was given really useful advice to help me decide which to buy. Great after service advice as well. Have always experienced a great service in the Whitehaven store

12 ottobre 2024
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Logo di Millets - Whitehaven

Risposta di Millets - Whitehaven

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Excellent customer service

Purchased a pair of Peter Storm Arnside walking shoes today. Customer service was excellent, and I was even given advice on aftercare for my purchase. Many thanks for your help Ryan, much appreciated.

16 settembre 2024
Non scritta su invito
Logo di Millets - Whitehaven

Risposta di Millets - Whitehaven

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Millets Customer Care Team

Valutata 5 stelle su 5

Customer Service and Local Knowledge

I came into store today to pick up a some outdoor clothing as Millets has always served me well with knowledgable staff, admittedly I’ve not been in for a couple of years. However, Today was no different. As I walked in I caught the tail end of a conversation between a staff member and some tourists about our fine Cumbrian weather. I wanted a specific type and brand and explained my criteria to the staff member. Not only did he know the store policy on repairs, but also the different brands individual policies, as I discussed that’s why I buy what I buy, he said that’s exactly why he had his current shoes. We discussed how good some previous repairs have been for our respective gear. I decided then and there I was buying something else to support this branch. While at the till, he asked what my travel plans were and I explained I was a local, as he said he could tell me other branches that might have some clearance stock. He also said that if I order from the parent company online I could have specifics brought to store if the local branch was the preference. As I left I asked for his name as Ryan is an absolute asset to the store and credit where credit is due.

5 agosto 2024
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Logo di Millets - Whitehaven

Risposta di Millets - Whitehaven

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Millets Customer Care Team

Valutata 5 stelle su 5

The team here really helped in my time…

The team here really helped in my time of need, stayed open when they could have gone home and helped me choose without out rushing me and offered all kinds of support. Absolute legends

1 agosto 2024
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Logo di Millets - Whitehaven

Risposta di Millets - Whitehaven

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Millets Customer Care Team

Valutata 5 stelle su 5

Fantastic staff and a great shop!

Visited this store this morning after having an issue with a faulty tent. The amazing staff this morning were... Ade, Leanne and Ryan were all absolutely superb! Resolved the situation so easily and problem free! I really appreciate everything they did for me. Brilliant staff and a fantastic shop. Highly recommended!

2 agosto 2024
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Logo di Millets - Whitehaven

Risposta di Millets - Whitehaven

Thanks for giving us a 5 star review.

It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.

Kind Regards
Millets Customer Care Team

Valutata 5 stelle su 5

Great service and quality

Great service and quality

20 luglio 2024
Logo di Millets - Whitehaven

Risposta di Millets - Whitehaven

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Millets Customer Care Team

Valutata 5 stelle su 5

Very helpful staff

Very helpful staff, good prices and quality gear. Would highly recommend a visit to this store

27 luglio 2024
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Logo di Millets - Whitehaven

Risposta di Millets - Whitehaven

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Valutata 5 stelle su 5

Helpful Staff

Great store, very reasonable prices and helpful staff. Extra thanks to Leanne for helping me choose a tent.

27 luglio 2024
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Logo di Millets - Whitehaven

Risposta di Millets - Whitehaven

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Valutata 5 stelle su 5

Great Service

I walked in knowing i wanted something that could walk the dog in on a British summers day, but not sure on what by choices were. The gentleman in the shop asked if I needed any help, I told him what i needed, he then talked and showed me what they was in the shop and explained them. I left with a soft shell jacket which I am very happy with. I felt that i had great service and he care that I left with the right choice.

16 luglio 2024
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Logo di Millets - Whitehaven

Risposta di Millets - Whitehaven

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Valutata 5 stelle su 5
Logo di Millets - Whitehaven

Risposta di Millets - Whitehaven

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Millets Customer Care Team

Valutata 5 stelle su 5

Never been in the shop until today

Never been in the shop until today, found exactly what I wanted at a great price. Staff were welcoming and friendly, will definitely be back.

30 giugno 2024
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Logo di Millets - Whitehaven

Risposta di Millets - Whitehaven

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Valutata 5 stelle su 5

Very helpfull staff

Very helpfull staff! Made my experience very pleasant

25 giugno 2024
Non scritta su invito
Logo di Millets - Whitehaven

Risposta di Millets - Whitehaven

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Millets Customer Care Team

Valutata 5 stelle su 5

Great shop with some great advice

Great shop with some great advice. My server today was helpful and friendly. I’ve shopped there before and will be again.

23 giugno 2024
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Logo di Millets - Whitehaven

Risposta di Millets - Whitehaven

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Old school shopping in-store

Old school, as I like to use the local Millets as much as I can rather than online, Ryan & Claire who helped me were great 👍

18 giugno 2024
Non scritta su invito
Logo di Millets - Whitehaven

Risposta di Millets - Whitehaven

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

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