Millets - Whitehaven Recensioni 

568
TrustScore 5 su 5

4,9

19/20 King Street, CA28 7LA Whitehaven, GB


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Scopri cosa dicono le persone

Valutata 4 stelle su 5

Ordering online fairly simple. Confirmation of order good. Did download app to see where order was but felt could have done something themselves. Order arrived at shop ok and within expected timescale... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great service (second to none) and knowledgable staff. I popped in to replace some hiking boots. I told the helpful assistant my requirements - and he knew what would work for me. I used them today o... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Visited looking for walking shoes, young man who advised us was knowledgeable and very pleasant!

L'azienda ha risposto

Valutata 5 stelle su 5

I was needing a new pair of walking boots, called in at Millets, Whitehaven. What great service, loads to choose from. Nothing was too much trouble for the assistant, up and down bringing me all d... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di abbigliamento e attrezzature outdoor
  2. Negozio di abbigliamento activewear
  3. Negozio di borse e valigie
  4. Negozio di articoli per il campeggio

Informazioni su Millets - Whitehaven

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Informazioni di contatto

  • 19/20 King Street, CA28 7LA, Whitehaven, Regno Unito

  • 01946 760655

4,9

Eccellente

TrustScore 5 su 5

568 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(568)

5086 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great service (second to none) and…

Great service (second to none) and knowledgable staff. I popped in to replace some hiking boots. I told the helpful assistant my requirements - and he knew what would work for me. I used them today on a 10 mile hike and they were great. I will always use this store for footwear, shame Scarpa are no longer stocked, but the North Ridge are so far, equally as good (stood up to bogs, and rivers, and didn’t let any water in).

29 luglio 2026
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Logo di Millets - Whitehaven

Risposta di Millets - Whitehaven

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Millets Customer Care Team

Valutata 5 stelle su 5

Great service with a smile

Great service with a smile

10 luglio 2026
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Logo di Millets - Whitehaven

Risposta di Millets - Whitehaven

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Millets Customer Care Team

Valutata 5 stelle su 5

The employees at Millets in White Haven…

The employees at Millets in White Haven were so kind and helpful. They went above and beyond to sort us out and help is get the correct gear to continue on the C2C.

17 giugno 2026
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Logo di Millets - Whitehaven

Risposta di Millets - Whitehaven

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Millets Customer Care Team

Valutata 5 stelle su 5

Could not Fault if I tried

My experience this afternoon was a delight, all of my questions were answered dutifully, my limitations were met and the staff member I had the pleasure of being assisted by, Leo. Was a great help. I would wholly recommend you visit Millets, not just for the stock and knowledgeable staff, but for the atmosphere. 5* would visit again time after time

10 giugno 2026
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Logo di Millets - Whitehaven

Risposta di Millets - Whitehaven

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Giga peak

The best customer service i could've asked for. Everyone was peak. Will definitely go again 🔥🔥🔥

10 giugno 2026
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Logo di Millets - Whitehaven

Risposta di Millets - Whitehaven

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Millets Customer Care Team

Valutata 5 stelle su 5

I was needing a new pair of walking Boots

I was needing a new pair of walking boots, called in at Millets, Whitehaven. What great service, loads to choose from. Nothing was too much trouble for the assistant, up and down bringing me all different sizes of boots, explaining differences in Makes and sizes.
Also made sure I was fully comfortable with what I purchased. And very Competitively priced.
Couldn’t ask for more.
You don’t t get than on the internet!

10 giugno 2026
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Logo di Millets - Whitehaven

Risposta di Millets - Whitehaven

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Valutata 4 stelle su 5

No delivery fee

No delivery fee, polite staff member, quality item

26 maggio 2026
Logo di Millets - Whitehaven

Risposta di Millets - Whitehaven

Hi,

Thank you for providing your review.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Millets Customer Care Team

Valutata 4 stelle su 5

Ordering online fairly simple

Ordering online fairly simple. Confirmation of order good. Did download app to see where order was but felt could have done something themselves. Order arrived at shop ok and within expected timescale. Was polite when phoned up the shop to confirm order was there and when was going to pick up. Order was quick to hand - shop had them in good location. Had to be prompted that two parcels. Shoes both correct sizes and still fitted well. Wait to see if still as long lasting as usual and consider value for money. Would order again.

18 maggio 2026
Logo di Millets - Whitehaven

Risposta di Millets - Whitehaven

Hi,

Many thanks for taking some time to provide your review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Millets Customer Care Team

Valutata 5 stelle su 5

First class.

Quality product, I ordered the brasher mens pants, can't remember model, excellent price too, unfortunately I ordered the wrong size so took them back to my local shop (Whitehaven. Cumbria)
The manager and young man in the shop were fantastic. They could not have been any nicer. 10 out of 10 for them. Cheers guys.
As Arnold said "ill be back"!

5 aprile 2026
Logo di Millets - Whitehaven

Risposta di Millets - Whitehaven

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Excellent service by a great gentleman…

Excellent service by a great gentleman well recommended

2 aprile 2026
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Logo di Millets - Whitehaven

Risposta di Millets - Whitehaven

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

Valutata 5 stelle su 5

Very helpful staff .

16 marzo 2026
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Logo di Millets - Whitehaven

Risposta di Millets - Whitehaven

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Can't fault it in any way

Can't fault it in any way

Staff were patient and more than knowledgeable about everything. Really friendly and the best customer service ive had in a long time.

Adrian was great.

2 marzo 2026
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Logo di Millets - Whitehaven

Risposta di Millets - Whitehaven

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Thanks Great Staff.

Thanks, great staff, interested in my needs and helped with what I needed.

18 gennaio 2026
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Logo di Millets - Whitehaven

Risposta di Millets - Whitehaven

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

The staff were awesome couldn’t do…

The staff were awesome couldn’t do enough to assist, no matter how long it took.
Over the pre Christmas, Christmas and New Year we have been in several times and not once have we felt under pressure or unwelcome.
Thanks team.

2 gennaio 2026
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Logo di Millets - Whitehaven

Risposta di Millets - Whitehaven

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Staff were very friendly and helpful…

Staff were very friendly and helpful when I asked questions. Also, I have mobility issues. I was coming down the stairs with a big bag and small bag of shopping and a crutch and the young man quickly came over and took the bags off me so I could get down the stairs easier. Will shop here again.

20 dicembre 2025
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Logo di Millets - Whitehaven

Risposta di Millets - Whitehaven

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Millets Customer Care Team

Valutata 5 stelle su 5

Excellent service

Always great informative, helpful and friendly staff

21 novembre 2025
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Logo di Millets - Whitehaven

Risposta di Millets - Whitehaven

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Popped in today bought a couple of hats…

Popped in today bought a couple of hats . I was served by Leo . He was very helpful and polite .This is the second time he has served me and he is good at his job Thankyou will be back again Alan .

25 ottobre 2025
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Logo di Millets - Whitehaven

Risposta di Millets - Whitehaven

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

Valutata 5 stelle su 5

The staff in there are knowledgeable…

The staff in there are knowledgeable and very helpful I can’t praise them enough

2 ottobre 2025
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Logo di Millets - Whitehaven

Risposta di Millets - Whitehaven

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

First Class customer service

Friendly and helpful staff.
Knowledgeable and offered relevant advice

23 settembre 2025
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Logo di Millets - Whitehaven

Risposta di Millets - Whitehaven

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

The staff were lovely

The staff were lovely, helpful. Very knowledgeable.

30 agosto 2025
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Logo di Millets - Whitehaven

Risposta di Millets - Whitehaven

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

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