Millets - Uckfield Recensioni 

735
TrustScore 5 su 5

4,9

136 High Street, TN22 1QR Uckfield, GB


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Valutata 5 stelle su 5

Went to get hiking shoes for my eldest son. Isaac was the assistant we talked to and he quickly got the right size and gave good advice for the fitting. Very professional yet easy to talk to. I always... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Went in to purchase my husband a pair of walking trainers. We were served by Josh and who was very helpful, chatty and did not mind getting several pairs of different sized shoes out for my husband t... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

My daughter was looking for some hiking shoes. Could have ordered online but had some questions and wanted them asap. Called the shop and spoke to Isaac who was very helpful and went to check sizes we... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We were served by Jonny who was extremely professional and knowledgable, he was able to answer my questions with ease. We found exactly what we came in for and the pricing is good for the quality. Goo... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di abbigliamento e attrezzature outdoor
  2. Negozio di abbigliamento activewear
  3. Negozio di borse e valigie
  4. Negozio di articoli per il campeggio

Informazioni su Millets - Uckfield

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Informazioni di contatto

  • 136 High Street, TN22 1QR, Uckfield, Regno Unito

  • 01825 701176

4,9

Eccellente

TrustScore 5 su 5

735 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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4,9

Tutte le recensioni

(735)

5236 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

I was looking to buy hiking boots for…

I was looking to buy hiking boots for myself and my daughter today. We spent a long time trying on the different brands and sizes. Andy was very knowledgable about all the boots and patiently helped us to find the right ones. It was lovely to have great customer service.

20 settembre 2025
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Risposta di Millets - Uckfield

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Excellent customer service

I always have great experiences at the Uckfield Millets, but today the service was exceptional. I struggle with ongoing foot issues and needed new hiking shoes. Rocco, a member of staff, took the time to really listen, recommend the right options, and even showed me how to lace the shoes differently to reduce pressure. Thanks to him I left with the perfect pair and a lot more confidence.

Friendly, knowledgeable staff and consistently excellent service, this branch is a credit to Millets.

20 settembre 2025
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Risposta di Millets - Uckfield

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Millets Customer Care Team

Valutata 5 stelle su 5

Walking boots

I went into the shop to get some walking shoes for my holiday in Dorset. Phoenix was very knowledgeable and helpful. I was also directed to the different types of socks. Both walking boots and socks worked out perfectly when we walked along the cliffs, pebble and sand beaches.

26 agosto 2025
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Risposta di Millets - Uckfield

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Millets Customer Care Team

Valutata 5 stelle su 5

I needed some new walking boots and…

I needed some new walking boots and Isaac was very helpful with choosing the right boots for my requirements. He was polite and knowledgeable.

6 settembre 2025
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Risposta di Millets - Uckfield

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

Valutata 5 stelle su 5

I was looking for a pair of walking…

I was looking for a pair of walking shoes and was superbly advised by Phoenix on the shoe size to select for the shoes I had chosen. It was a size bigger than I would usually take, but Phoenix assures me that they will be comfortable especially once the feet get warm. Sadly Uckfield will be losing Phoenix to university, hopefully one of Millets sister shops will be able to offer her employment.

3 settembre 2025
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Risposta di Millets - Uckfield

Thanks for giving us a 5 star review.

It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.

Kind Regards
Millets Customer Care Team

Valutata 5 stelle su 5

Uckfield branch

All three members of staff in the Uckfield branch were so helpful. Was returning a pair of walking boots for the second time and towards the end of the guarantee , so feeling rather uncomfortable about returning them . But there was no need , very happy to help and exchanged my boots even though I had misplaced my second receipt!

2 settembre 2025
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Risposta di Millets - Uckfield

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Valutata 5 stelle su 5

Excellent service and advice

Phœnix was extremely helpful and offer practical advise. Her manner was courteous and friendly.

1 settembre 2025
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Risposta di Millets - Uckfield

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Millets Customer Care Team

Valutata 5 stelle su 5

Review more about staff

Review more about staff - namely Simon - with regard to boot fitting- went in randomly as needed new boots - he was super knowledgeable & helpful & I am very pleased with my first pair of boots - went back - specifically when Simon was available for a second pair of every day boots - spot on ! thanks

28 agosto 2025
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Risposta di Millets - Uckfield

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Friendly and knowledgeable

Great support for us this afternoon with our walking boot mission. Very friendly and knowledgeable. Got the sizing and fit sorted quickly. Thanks Phoenix, fantastic!

30 agosto 2025
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Risposta di Millets - Uckfield

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Millets Customer Care Team

Valutata 5 stelle su 5

Great service, great prices

Great knowledge and assistance from shop assistant, Phoenix.

21 agosto 2025
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Risposta di Millets - Uckfield

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Valutata 5 stelle su 5

Isaac was very helpful finding me a…

Isaac was very helpful finding me a pair of walking boots I Will definitely come back to buy my next pair of boots with you

17 agosto 2025
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Risposta di Millets - Uckfield

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

Valutata 5 stelle su 5

Outstanding service and knowledge from Millets Uckfield

Simon and the team were amazing. With my desert trek 3 months away, Simon provided invaluable information and advice from footwear to water bottles, breathable hats to sun protection and cooling techniques. You should get him to give a talk at the Adventure Travel Show. Amazing service and a really down to earth and friendly guy!

16 agosto 2025
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Risposta di Millets - Uckfield

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Millets Customer Care Team

Valutata 5 stelle su 5

A great experience today with Rocco

A great experience today with Rocco, buying walking boots and other walking gear. Rocco was super-friendly, really listened well to what I wanted, and bothered to get a footwear specialist colleague in, to check I'd got the right choice and size of walking boots. Very happy with the highly professional, personalised and relevant service I received. Also, good technical advice on the other clothing. Extra pleased that was able to get some great prices in the current sale. Thanks very much!

16 agosto 2025
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Risposta di Millets - Uckfield

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

Valutata 5 stelle su 5

Simon is a gem

Simon is a gem, he really knows what he’s taking about when it comes to hiking and outdoors.

15 agosto 2025
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Risposta di Millets - Uckfield

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

Valutata 5 stelle su 5

Pam gave very professional advice with…

Pam gave very professional advice with a smile 😃

5 agosto 2025
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Risposta di Millets - Uckfield

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

Valutata 5 stelle su 5

Went into store to purchase new boots

Went into store to purchase new boots. Very pleasant young man called Isaac served me. Very knowledgeable and helpful. Thank you.

27 luglio 2025
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Risposta di Millets - Uckfield

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

walking boots…

I needed a new pair of walking boots and so I asked Phoenix for some help. Phoenix asked me questions about what sort of use the boots would have and she very patiently let me try on several pairs to find the best fit. I am a very happy customer

20 luglio 2025
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Risposta di Millets - Uckfield

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Popped into the store to get some…

Popped into the store to get some advice about a broken tent pole a very kind gentleman named Simone managed to repair the pole for me. Such friendly and helpful staff so glad we have a store in town

12 luglio 2025
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Risposta di Millets - Uckfield

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Great advice and equipment

I needed camping and trekking gear- the help I got from Andy and Simon was tremendous! Not a single blister on a 100km trek due to well fitting boots and socks. Warm nights with an OEX sleeping bag and mattress, and great advice on how to keep warm. OEX raincoat was fabulous too- really recommend.

10 luglio 2025
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Risposta di Millets - Uckfield

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

Valutata 5 stelle su 5

Always a great experience

Always a great experience. The staff are fantastic, knowledgeable and helpful. They can never do enough for you.

6 luglio 2025
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Risposta di Millets - Uckfield

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

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