Andy was super helpful helping us find some walking boots for my daughter for her scout hike. He was chatty and friendly towards my daughter and immediately put her at ease as she finds making decisio... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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We went in Millets today for our daughters first DofE expedition equipment. The two members of staff who helped us, Andy & Isaac, could not have been more helpful. They were knowledgeable, kind, and p... Leggi di più
L'azienda ha risposto
Andy, who served us, was extremely knowledgeable, helpful and professional without being overly assertive. Thank you for your time and advice.
L'azienda ha risposto
Very much appreciated all of the help provided by Andy and Phoenix at Uckfield Millets yesterday. My daughter needed a new rucksack for her DofE course and both staff enabled us to find the right on... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di abbigliamento e attrezzature outdoor
- Negozio di abbigliamento activewear
- Negozio di borse e valigie
- Negozio di articoli per il campeggio
Informazioni su Millets - Uckfield
Scritti dall'azienda
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Informazioni di contatto
136 High Street, TN22 1QR, Uckfield, Regno Unito
- 01825 701176
4,9
Eccellente
714 recensioni
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Andy
Andy, who served us, was extremely knowledgeable, helpful and professional without being overly assertive. Thank you for your time and advice.
17 maggio 2026
Non scritta su invito
Risposta di Millets - Uckfield
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Millets Customer Care Team
Risposta di Millets - Uckfield
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Excellent advice and support from Andy…
Excellent advice and support from Andy when I went to try on walking boots. I didn’t feel rushed. Andy explained about the boot I bought and showed me a great way of lacing that keeps the laces away from the tongue of the boot.
11 maggio 2026
Non scritta su invito
Risposta di Millets - Uckfield
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Millets Customer Care Team
Great service from Ben and Isaac at…
Great service from Ben and Isaac at Uckfield
9 maggio 2026
Non scritta su invito
Risposta di Millets - Uckfield
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Millets Customer Care Team
Jonny gave great customer service
Jonny was really helpful when I needed to exchange my magnum boots. He gave great advice and brilliant customer service. Thank you!
12 maggio 2026
Non scritta su invito
Risposta di Millets - Uckfield
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Millets Customer Care Team
D of E kitting out - amazing
If you’re kitting out a teenager for Duke of Edinburgh you really can’t beat Millets in Uckfield. Super knowledgeable staff - Ben was brilliant in giving us guidance on what was the best (and not necessarily the most expensive) for what we needed.
9 maggio 2026
Non scritta su invito
Risposta di Millets - Uckfield
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Very positive experience
Andy was super helpful helping us find some walking boots for my daughter for her scout hike. He was chatty and friendly towards my daughter and immediately put her at ease as she finds making decisions overwhelming. Overall a very positive experience for us.
8 maggio 2026
Non scritta su invito
Risposta di Millets - Uckfield
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Millets Customer Care Team
Outstanding customer service
We went in Millets today for our daughters first DofE expedition equipment. The two members of staff who helped us, Andy & Isaac, could not have been more helpful. They were knowledgeable, kind, and patient. We could not have had better customer service.
9 maggio 2026
Non scritta su invito
Risposta di Millets - Uckfield
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Millets Customer Care Team
Very helpful staff
Very helpful staff (Jonny) at the Uckfield store, found just what I wanted - good value walking boots - convenient local branch.
7 maggio 2026
Non scritta su invito
Risposta di Millets - Uckfield
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Millets Customer Care Team
Josh was a great help in finding the…
Josh was a great help in finding the right boot
3 maggio 2026
Non scritta su invito
Risposta di Millets - Uckfield
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Millets Customer Care Team
Good range so was able to find ideal…
Good range so was able to find ideal product.
Phoenix was very helpful.
25 aprile 2026
Non scritta su invito
Risposta di Millets - Uckfield
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Millets Customer Care Team
Had to return it for a smaller size
Had to return it for a smaller size, no problem with your service.
16 aprile 2026
Risposta di Millets - Uckfield
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Millets Customer Care Team
Great advice and help without any…
Great advice and help without any pressure from Pam! Made the visit a pleasure!
20 aprile 2026
Non scritta su invito
Risposta di Millets - Uckfield
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Helpful and friendly
Incredibly knowledgeable, helpful and friendly to help me make the right purchase for a DofE trip. Thank you
22 aprile 2026
Non scritta su invito
Risposta di Millets - Uckfield
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Poptastic service
Poppy and the team at Uckfield were great. Very helpful and friendly. This store is my "go to" for my outdoor purchases.
Thanks for the great service. See you folks again soon.
17 aprile 2026
Non scritta su invito
Risposta di Millets - Uckfield
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
Knew what they were talking about
Very good.
Went to try on some trousers and they had my size.
Also asked for advice on cleaning gore text clothing. Sales assistant (Phoenix) was knowledgeable and advised me on what to do for cleaning and how to keep the longevity of the jackets.
17 aprile 2026
Non scritta su invito
Risposta di Millets - Uckfield
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Lovely polite Poppy helped me find just…
Lovely polite Poppy helped me find just the right pair of walking boots today, just the ticket, brilliant service.
17 aprile 2026
Non scritta su invito
Risposta di Millets - Uckfield
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Millets Customer Care Team
Very knowledgeable and helpful staff
Very knowledgeable and helpful staff, as always. Clean and tidy store. Good selection of clothes and accessories
16 aprile 2026
Non scritta su invito
Risposta di Millets - Uckfield
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Millets Customer Care Team
Phoenix was superb
Phoenix was superb. Extremely knowledgeable and genuinely wanting to help. A real credit to Millets@
3 aprile 2026
Non scritta su invito
Risposta di Millets - Uckfield
Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.
Kind Regards
Millets Customer Care Team
Hiking boots purchase
Went in for hiking boots for my youngest. Phoenix was very knowledgeable and sorted us out with a pair of boots in no time. Always have a good experience in this branch, keep up the good work.
10 aprile 2026
Non scritta su invito
Risposta di Millets - Uckfield
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
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