Millets - Uckfield Recensioni 

735
TrustScore 5 su 5

4,9

136 High Street, TN22 1QR Uckfield, GB


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Valutata 5 stelle su 5

Went to get hiking shoes for my eldest son. Isaac was the assistant we talked to and he quickly got the right size and gave good advice for the fitting. Very professional yet easy to talk to. I always... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Went in to purchase my husband a pair of walking trainers. We were served by Josh and who was very helpful, chatty and did not mind getting several pairs of different sized shoes out for my husband t... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

My daughter was looking for some hiking shoes. Could have ordered online but had some questions and wanted them asap. Called the shop and spoke to Isaac who was very helpful and went to check sizes we... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We were served by Jonny who was extremely professional and knowledgable, he was able to answer my questions with ease. We found exactly what we came in for and the pricing is good for the quality. Goo... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di abbigliamento e attrezzature outdoor
  2. Negozio di abbigliamento activewear
  3. Negozio di borse e valigie
  4. Negozio di articoli per il campeggio

Informazioni su Millets - Uckfield

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Informazioni di contatto

  • 136 High Street, TN22 1QR, Uckfield, Regno Unito

  • 01825 701176

4,9

Eccellente

TrustScore 5 su 5

735 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(735)

5185 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

swapped - no problems

I had a pair of Peter Storm boots given to me for a birthday present (awesome boots btw), 2 months later, the soles had come away. Going into the store and explaining to Andy, and without a receipt, they changed them right away without question. I antisapated to be turned away, that's why I wore them into the store, only I was leaving with a brand new pair. - Thanks Andy and co !

11 febbraio 2026
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Logo di Millets - Uckfield

Risposta di Millets - Uckfield

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

Valutata 5 stelle su 5

Professional and knowledgeable

Popped into store to look for walking boots. Was looked after by Josh who was knowledgeable and had a nice manner. He asked me budget and types of walking and suggested several styles. After trying on several pairs, a decision was made and over the moon with my choice.

7 febbraio 2026
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Risposta di Millets - Uckfield

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

Valutata 5 stelle su 5

Outstanding customer service by Isaac

Isaac very politely asked me if I needed help within a few minutes of me entering the shop and browsing the waterproof jackets. This was very welcome as I had some specific requirements. Isaac very quickly understood what I was looking for and provided a selection of jackets for me to try on. He was extremely knowledgeable about the products too which was really helpful. Undecided about two jackets, he also helped me to make up my mind by discussing the reasoning behind my purchases. I left the store feeling impressed with the outstanding customer service. Well done, Isaac - you are a true asset to Millets!

7 febbraio 2026
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Logo di Millets - Uckfield

Risposta di Millets - Uckfield

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Millets Customer Care Team

Valutata 5 stelle su 5

I was looked after today by Andy who…

I was looked after today by Andy who gave excellent customer service, very friendly and helpful.

6 febbraio 2026
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Logo di Millets - Uckfield

Risposta di Millets - Uckfield

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

Valutata 5 stelle su 5

Knowledgeable assistants

This afternoon I took my two boys in to get fitted for walking boots. Simon was incredibly attentive, knowledgeable and helpful. He engaged well with the children and was very thorough in getting the right fit. Would highly recommend the store.

29 gennaio 2026
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Logo di Millets - Uckfield

Risposta di Millets - Uckfield

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Very Helpful

Simon was very knowledgeable regarding all aspects of walking boots and I found this very helpful

23 gennaio 2026
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Logo di Millets - Uckfield

Risposta di Millets - Uckfield

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Walking boots purchase

I needed to buy new walking boots and I had one of the best shopping experiences in your store. Unfortunately I didn't ask the name of the guy who served me but he is currently on crutches. I received great informative advice on which ones to buy and how to look after the boots. Would definitely recommend.

21 gennaio 2026
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Logo di Millets - Uckfield

Risposta di Millets - Uckfield

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Millets Customer Care Team

Valutata 4 stelle su 5

Just purchased a pair of walking boots

Just purchased a pair of walking boots. Good price and great service from staff-simon.

17 gennaio 2026
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Logo di Millets - Uckfield

Risposta di Millets - Uckfield

Hi,

Many thanks for taking some time to provide your review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Millets Customer Care Team

Valutata 4 stelle su 5

Great Experience, good link-selling.

Fran was great with her link-selling, worked hard to ensure I was satisfied, although I was only there for a pair of shoes. All in all, great service!

14 gennaio 2026
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Logo di Millets - Uckfield

Risposta di Millets - Uckfield

Hi,

Many thanks for taking some time to provide your review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Millets Customer Care Team

Valutata 5 stelle su 5

Excellent customer service and advice

Good range of brands, and brilliant knowledgeable advice from Phoenix, meant I left with the right pair of hiking boots - plus lots of tips on how to maintain them. Really impressed with the service.

4 gennaio 2026
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Logo di Millets - Uckfield

Risposta di Millets - Uckfield

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Millets Customer Care Team

Valutata 5 stelle su 5

Phoenix provided the best customer…

Phoenix provided the best customer service I have experienced in any retailer for as long as I can remember.
I have never been fitted with a pair of walking boots properly before and I am delighted with my purchase

2 gennaio 2026
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Logo di Millets - Uckfield

Risposta di Millets - Uckfield

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Millets Customer Care Team

Valutata 5 stelle su 5

I needed to return 2 of blacks outdoors…

I needed to return 2 of blacks outdoors items bought online that did not fit. Andy in Millets of Uckfield made the whole process incredibly painless & easy .. he was welcoming & helpful, I was that impressed I ended up buying 2 pairs of waterproof trousers I didn't know I needed!

9 gennaio 2026
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Logo di Millets - Uckfield

Risposta di Millets - Uckfield

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Millets Customer Care Team

Valutata 5 stelle su 5

Phoenix our assistant was fabulous

Phoenix our assistant was fabulous
Had a lot of knowledge about the walking boots I was looking at, made several suggestions, was very patient with me, very particular re the sizing and showed me how to best adjust the laces and tie the boots. Very impressed with her, thank you Phoenix

5 gennaio 2026
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Logo di Millets - Uckfield

Risposta di Millets - Uckfield

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Millets Customer Care Team

Valutata 5 stelle su 5

SIMONE IS WELL INFORMED.

SIMONE IS WELL INFORMED.
HE GAVE US GREAT ADVICE ON THE CORRECT WARM SOCKS WE NEEDED. AND HE LIKES DOGS !!

2 gennaio 2026
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Logo di Millets - Uckfield

Risposta di Millets - Uckfield

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Millets Customer Care Team

Valutata 5 stelle su 5

Good information & guidance

Ben guided and helped me find my first pair of decent walking boots. He offered good advice, information and patience to make sure I left with the perfect pair of boots for my needs. Great service. Thank you.

3 gennaio 2026
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Logo di Millets - Uckfield

Risposta di Millets - Uckfield

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Millets Customer Care Team

Valutata 5 stelle su 5

Awesome service

Awesome service, very helpful and friendly staff, especially Simon.
Many thanks.

2 gennaio 2026
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Logo di Millets - Uckfield

Risposta di Millets - Uckfield

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Valutata 5 stelle su 5

Excellent service from Phoenix.

Excellent service from Phoenix.
Phoenix was very helpful when we purchased a new jacket for our daughter, very friendly and knowledgeable.

2 gennaio 2026
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Logo di Millets - Uckfield

Risposta di Millets - Uckfield

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Great shopping experience …

Nothing is too much trouble for the staff in this branch of Millets. All the staff are extremely knowledgeable and super helpful. It’s a pleasure to shop there. Thank you

2 gennaio 2026
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Logo di Millets - Uckfield

Risposta di Millets - Uckfield

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Advice on gloves for very cold conditions

Pheonix was very helpful and knowledgeable about the gloves I was looking at and explained to me the best way to keep warm in very cold conditions. Pheonix gave me excellent advice on the gloves available and the reasons why they worked so well. I’m very pleased with my purchase and won’t hesitate to return should I need more equipment and advice.

24 dicembre 2025
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Logo di Millets - Uckfield

Risposta di Millets - Uckfield

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Really friendly and informative staff

Really friendly and informative staff. I went in to grab a pair of boots and learnt a lot of tips about how to wear them best which I would never have known about before. Great experience

23 dicembre 2025
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Logo di Millets - Uckfield

Risposta di Millets - Uckfield

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Millets Customer Care Team

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