Millets - Penzance Recensioni 

502
TrustScore 5 su 5

4,9

1-2 Market Jew Street, TR18 2HN Penzance, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

My purchase was easy, I had a message to collect from store and the collection was easy too. The staff were knowledgeable and welcoming. I was disappointed to hear that the store was closing down so m... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great service from Matt yesterday choosing my new Merrell walking shoes. Tried a few possibles on with Matt’s advice and guidance and settled on the best pair for the job. Would have been two pairs bu... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Very helpful staff team member Dave got on his hands and knees to search through all the boxes of children’s rainwear to find just the size and colour that our five year old granddaughter needed. Full... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We were advised ably and gently by Katy, who was attentive, knowledgeable but not overbearing. She helped turn what could have been a stressful event into an extremely pleasant one. As did Jade who as... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di abbigliamento e attrezzature outdoor
  2. Negozio di abbigliamento activewear
  3. Negozio di borse e valigie
  4. Negozio di articoli per il campeggio

Informazioni su Millets - Penzance

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Informazioni di contatto

  • 1-2 Market Jew Street, TR18 2HN, Penzance, Regno Unito

  • 01736 800173

4,9

Eccellente

TrustScore 5 su 5

502 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(502)

5344 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent service

Leanne was aware that we had limited time left on our car park ticket and used her initiative to bring similar hiking boots from the changing room with her. Service was prompt, efficient, polite and knowledgeable on the products available. Just what you want when buying hiking boots on holiday.

19 agosto 2024
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Risposta di Millets - Penzance

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

Valutata 5 stelle su 5

Penzance, really helpful.

Bought some trainers from Millets Penzance earlier today. Great customer service, thanks Katy.

29 agosto 2024
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Risposta di Millets - Penzance

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

Valutata 5 stelle su 5

Katy is a star!

I went into the Penzance store on Saturday 24 August to buy some walking shoes. Katy was fantastic at helping me decide, she was very knowledgeable, listened to my needs and gave me really good advice. After trying a number of shoes, I bought a pair of Merrell West Rim Sport Mid GTX. Thank you Katy, your customer service is first-class!

24 agosto 2024
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Risposta di Millets - Penzance

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Great service and a great saving to boot!

I was looking for a particular product. The assistant initially thought the item was out of stock. She found the item and came to tell me. At the till she told me about a special offer which saved me £7 on my purchase! Great service and great saving to boot! Thank you Gina!

27 agosto 2024
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Risposta di Millets - Penzance

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Millets Customer Care Team

Valutata 5 stelle su 5

Excellent service was staff at Penzance

I just been to your store in Penzance and I must say the service I received from the staff was superb. They were extremely knowledgeable and friendly. Very please.

26 agosto 2024
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Risposta di Millets - Penzance

Thanks for giving us a 5 star review.

It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.

Kind Regards
Millets Customer Care Team

Valutata 5 stelle su 5

Looking for a walking jacket

Staff really helpful and informed, especially Katy

24 agosto 2024
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Risposta di Millets - Penzance

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

Valutata 5 stelle su 5

Efficient

Efficient, friendly service from Katy.

24 agosto 2024
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Risposta di Millets - Penzance

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Valutata 5 stelle su 5

Saved the day.

I was cross that my expensive waterproof jacket (from elsewhere) was not waterproof after washing. Gina said straight away that she could help, showed me products on offer that would do the job, explained how to use and even sympathised with my annoyance that the jacket manufacturer hadn’t explained what to do. Excellent service, can’t suggest how my experience could be improved (although the dog says she would have liked a biscuit 😆🐾). Glad this store is in our town.

14 agosto 2024
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Risposta di Millets - Penzance

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Millets Customer Care Team

Valutata 5 stelle su 5

Went to buy some walking boots..

Went in for some walking boots, got those and also some socks and sandals because it was pleasant to look around. There was a good selection, better than other shops nearby, and with a great range of discount prices too.
William was pleasant and knowledgeable, gave us information and time to think so we didn't feel pressured.

13 agosto 2024
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Risposta di Millets - Penzance

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Millets Customer Care Team

Valutata 5 stelle su 5

Another step towards the 5* rating!

I don't normally give reviews but Doug handled me a piece of paper and it said that they were trying to get to five stars on trustpilot so I thought afding this review was the least I could do.

The staff were friendly and helpful and I would definitely go back if I needed more camping supplies and was in the area.

11 agosto 2024
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Risposta di Millets - Penzance

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Valutata 5 stelle su 5

Great service and friendly staff member…

Great service and friendly staff member Doug was very helpful.

5 agosto 2024
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Risposta di Millets - Penzance

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Valutata 5 stelle su 5

Discount for National Trust members

My partner and I bought Peter Storm trousers and fleeces each, greatly reduced in price and at the checkout the lovely Gina in the Penzance store applied our 15% discount for being National Trust members, giving us a real bargain today.

4 agosto 2024
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Risposta di Millets - Penzance

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Valutata 5 stelle su 5

Gina was helpful with her advice, helpful, and so friendly to a foreignernfrom Wales 🙂


Great to see a Millets
Great choice and quality of items.
Millets in our area has long gone so a great suprise to come across one

25 luglio 2024
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Risposta di Millets - Penzance

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Friendly staff

Friendly staff, and helpful, many thanks to Doug :)

2 agosto 2024
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Risposta di Millets - Penzance

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Valutata 5 stelle su 5

Special thanks to Gina & Jade

Special thanks to Gina & Jade. They were both super helpful and very understanding of our situation. Jade’s really knowledgeable and went out of her way to resolve our issue. Thank you!

28 luglio 2024
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Risposta di Millets - Penzance

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Had a problem with a faulty tent.

Had a problem with a faulty tent.
William and Doug were amazing - they couldn’t have been more helpful as were all the staff.
Lovely shop and lovely people in it 120% recommend 🤓

26 luglio 2024
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Risposta di Millets - Penzance

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Millets Customer Care Team

Valutata 5 stelle su 5

Jade helped me to choose a pair of…

Jade helped me to choose a pair of Walking Boots and I am very pleased with them. They were in the sale and a fantastic bargain. I couldn’t fault Jade she couldn’t have been more helpful and gave very good advice. I would highly recommend her.

5 luglio 2024
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Risposta di Millets - Penzance

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

We bought an Osprey 65 litre rucksack…

We bought an Osprey 65 litre rucksack for our daughter’s D of E Silver expedition . The sales assistant was knowledgeable and helpful without being pushy. The rucksack has fitted well and done the job very well. We’re grateful for Jeanne’s help in choosing.

30 maggio 2024
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Risposta di Millets - Penzance

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Really helpful at the Penzance store…

Really helpful at the Penzance store They ordered for me and made it really easy

16 luglio 2024
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Risposta di Millets - Penzance

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

Valutata 5 stelle su 5

Super Savings

I needed some more Nikwax and noticed a 1 Litre Twin pack in store.
Gina helped me lower the original price considerably by link selling me an energy bar.
Result.

2 luglio 2024
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Risposta di Millets - Penzance

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

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