Millets - Newquay Recensioni 

770
TrustScore 5 su 5

4,9

12-14 Bank Street, TR7 1JF Newquay, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 4 stelle su 5

Purchased a Gazebo for an outdoor event and was concerned that it was not going to arrive at the store in time. Nick at the Newquay store was very helpful and promised to ring me as soon as it arrived... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Excellent staff and choice. Unlike online, happy to show you the products and use their knowledge and understanding to get the right piece of kit for what I needed. Really friendly and with a ‘Sco... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Grace/Stacey engaged with my family really well and was genuinely interested in talking to us. She dealt with the transaction in a very professional manner and was responsive to all our requirem... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

I bought a mid layer, light fleece, with quarter zip, and a hooded, full zip fleece jacket. Millet's own brand OEX, and very nice fit, in bright colours. Come on Millets! Enough of the boring black c... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di abbigliamento e attrezzature outdoor
  2. Negozio di abbigliamento activewear
  3. Negozio di borse e valigie
  4. Negozio di articoli per il campeggio

Informazioni su Millets - Newquay

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Informazioni di contatto

  • 12-14 Bank Street, TR7 1JF, Newquay, Regno Unito

  • 01637 808971

4,9

Eccellente

TrustScore 5 su 5

770 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(770)

5508 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Successful trip

My daughter’s rucksack started to rip not long after she started travelling. I went into Millets and showed photos and spoke to Sarah S who said they’d replace it as soon as daughter returned.
Sarah has been professional and understanding sorting the fault .
Excellent service

10 maggio 2024
Non scritta su invito
Logo di Millets - Newquay

Risposta di Millets - Newquay

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

Valutata 5 stelle su 5

Thanks to Sarah S & James the exchange…

Thanks to Sarah S & James the exchange of walking shoes was really easy. Very helpful when looking at other styles

13 maggio 2024
Non scritta su invito
Logo di Millets - Newquay

Risposta di Millets - Newquay

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

Valutata 5 stelle su 5

Great service

Huge thanks to Holly who was so patient and lovely with my 8 year old today when we came in for walking boots. Holly went out of her way to make sure we had the best fit and most suitable boot… even though it meant multiple trips to the store room to grab an array of different boots in many sizes! We both came away happy and satisfied. The other staff in the shop were friendly and helpful too. Great service, thanks ☺️

11 maggio 2024
Non scritta su invito
Logo di Millets - Newquay

Risposta di Millets - Newquay

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

James and Rob were super helpful

James and Rob were super helpful, obviously very passionate about their camping

11 maggio 2024
Non scritta su invito
Logo di Millets - Newquay

Risposta di Millets - Newquay

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

Valutata 5 stelle su 5

Friendly amazing service from Sarah S.

9 maggio 2024
Non scritta su invito
Logo di Millets - Newquay

Risposta di Millets - Newquay

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Millets Customer Care Team

Valutata 5 stelle su 5

Sarah from the Newquay branch was so…

Sarah from the Newquay branch was so helpful and knowledgeable. I was looking for Merrall shoes and she was friendly and even looked for any returns of a 6.5 size.
I wanted to buy shoes from her but couldn’t as the company don’t order in half sizes - only whole sizes. Please include half sizes in the branches as lots of people have this issue.

2 maggio 2024
Non scritta su invito
Logo di Millets - Newquay

Risposta di Millets - Newquay

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Another excellent trip to Millets in…

Another excellent trip to Millets in Newquay.Ellen was extremely helpful with my purchase. Highly recommend.

4 maggio 2024
Non scritta su invito
Logo di Millets - Newquay

Risposta di Millets - Newquay

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Millets Customer Care Team

Valutata 5 stelle su 5

Expert advice and service with a smile

Arrived in Newquay off the South West Coastal Path with wet gloves and leaking boots. It was 5pm. Sarah R was a total professional and had us sorted with Sealskinz gloves and socks in no time. She even made 2 trips to the stockroom to get our right sizes. Amazing service and a very good range. Would highly recommend this store, and especially Sarah for beginners to experienced walkers for real and helpful advice!

2 maggio 2024
Non scritta su invito
Logo di Millets - Newquay

Risposta di Millets - Newquay

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

Valutata 5 stelle su 5

great shopping day

All staff very helpful ,especially Rob who was so patient, helpful, he is very knowledgable ,he knows a lot about his products. He helped me purchase the correct shoes, both pairs of shoes I am very happy with. great customer service. Thankyou.

2 maggio 2024
Non scritta su invito
Logo di Millets - Newquay

Risposta di Millets - Newquay

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Millets Customer Care Team

Valutata 5 stelle su 5

Very friendly and helpful

Very friendly and helpful
Thanks to Sarah s

29 aprile 2024
Non scritta su invito
Logo di Millets - Newquay

Risposta di Millets - Newquay

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Valutata 5 stelle su 5

Great experience staff excellent Sarah…

Great experience staff excellent Sarah and Nick were patient there was no pressure or pushy sales just a relaxed atmosphere so you could look and make your choice which made it fantastic really pleased 😄 would use again.😄

30 aprile 2024
Non scritta su invito
Logo di Millets - Newquay

Risposta di Millets - Newquay

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Great service as always

So so happy with the service I received from Sarah S. She bent over backwards for me to show me everything she’s got. I’m an awkward shopper, however her friendly touch put me at ease as always.

27 aprile 2024
Non scritta su invito
Logo di Millets - Newquay

Risposta di Millets - Newquay

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Valutata 5 stelle su 5

Great service by Rob

Great service by Rob. Spent considerable time helping with purchase of new walking boots.

27 aprile 2024
Non scritta su invito
Logo di Millets - Newquay

Risposta di Millets - Newquay

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Exceptional service from Sarah

Exceptional service from Sarah. (Manager)
Polite and smiley and very knowledgeable.

Sorted my exchange out which wasn’t straight forward as it was from a different store but spent the time to go through things and explain how the process works.

Thank you!!

25 aprile 2024
Non scritta su invito
Logo di Millets - Newquay

Risposta di Millets - Newquay

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

Valutata 5 stelle su 5

The member of staff who look after me…

The member of staff who look after me was knowledgable and friendly and helped me find what I needed

22 aprile 2024
Non scritta su invito
Logo di Millets - Newquay

Risposta di Millets - Newquay

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Valutata 5 stelle su 5

Friendly and helpful service from kayleigh…

Friendly and helpful service from Kayleigh yesterday, went in for waterproof trainers for my sons school camp and couldn't fault her knowledge and help

20 aprile 2024
Non scritta su invito
Logo di Millets - Newquay

Risposta di Millets - Newquay

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Valutata 5 stelle su 5

Lovely experience

Lovely experience, had exactly what I needed, colleague Sarah S was very knowledgeable and helpful.

Was more than impressed by her asking me if I was a member of National Trust. When I said NTS she was accommodating and we had a lovely little chat about experiences in the Cairngorms.

20 aprile 2024
Non scritta su invito
Logo di Millets - Newquay

Risposta di Millets - Newquay

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Millets Customer Care Team

Valutata 5 stelle su 5

I visited Millet’s in Newquay cinders shall go to the ball…this…

I visited Millet’s in Newquay this morning with Daisy my dog. I was after a new pair of walking Shoes. Kayleigh looked after me, she was very helpful. I was hoping to get a pair like I already had but, as they had none Kayleigh showed me the same style in a boot. And it was a perfect fit. Cinders shall go to the ball!! My eye was then drawn to walking shoes and I spotted a lovely pair at the right price. So double happy.
Thankyou Kayleigh for taking care of me AND for looking after Daisy with the treats that you supplied. A very satisfied Dog Oh AND customer.

19 aprile 2024
Non scritta su invito
Logo di Millets - Newquay

Risposta di Millets - Newquay

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Millets Customer Care Team

Valutata 5 stelle su 5

Every time I go in Millets the team are…

Every time I go in Millets the team are so helpful and today was no different. Thanks to Sarah and the other chap (sorry I didn’t get your name). You deserve a 5 star rating.

18 aprile 2024
Non scritta su invito
Logo di Millets - Newquay

Risposta di Millets - Newquay

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Knowledgable and patient staff who…

Knowledgable and patient staff who didn't put any pressure on me to purchase, even after spending some time fitting me boots.

17 aprile 2024
Non scritta su invito
Logo di Millets - Newquay

Risposta di Millets - Newquay

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più