Millets - Hastings Recensioni 

1044
TrustScore 5 su 5

5,0

12/13 York Building, TN34 1NN Hastings, GB


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Valutata 5 stelle su 5

We always go to Millets in Hastings for walking shoes and other walking gear. Phil was amazing, actually measuring my husband’s feet-pointing out the discrepancy btwn the 2 feet, observing him walking... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The helpfulness and attentiveness of the young staff member who assisted me in finding the right pair of walking shoes was excellent. He was very skilled at asking the right questions to narrow down t... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I popped into Hastings Millets hoping to buy a light rain coat for my holiday to Northumberland. I wasn't disappointed. Ruby, very kindly, showed me to the various rain coats and showed the difference... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Website stated it was in stock for click & collect. Went into shop told me it never was in stock and had to be ordered in, had to wait three days for some fishing bait that I needed urgently to come... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di abbigliamento e attrezzature outdoor
  2. Negozio di abbigliamento activewear
  3. Negozio di borse e valigie
  4. Negozio di articoli per il campeggio

Informazioni su Millets - Hastings

Scritti dall'azienda

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Informazioni di contatto

  • 12/13 York Building, TN34 1NN, Hastings, Regno Unito

  • 01424 233589

5,0

Eccellente

TrustScore 5 su 5

1K recensioni

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5,0

Tutte le recensioni

(1044)

5615 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Purchase of walking shoes

Phil could not have been more helpful and knowledgeable! We most certainly will use Milletts again without hesitation!!!!

4 settembre 2025
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Risposta di Millets - Hastings

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Great service!

I returned to the Hastings store from my home in Eastbourne after getting outstanding service from Phil last week when I went to buy some walking shoes.
This time he guided me through buying some walking trousers, a waterproof jacket and some walking socks for my holiday in the Peak District next week.
After previously visiting all the other local shops selling similar items I can honestly say I won’t be wasting my time doing so again.
Phil’s knowledge and patience is a credit to both himself and Millets and I am most grateful to him.

9 settembre 2025
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Risposta di Millets - Hastings

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Phil was an absolute dream

Phil was an absolute dream! Helped me find a new pair of walking shoes and had so much knowledge. It’s been years since I’ve had anyone sell me shoes who knew anything about them. He was really honest about different brands and prices and I really got the sense that he was trying to find the right fit for me rather than making me buy the most expensive shoe. Lucky Hastings to have a Phil!

9 settembre 2025
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Risposta di Millets - Hastings

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Valutata 5 stelle su 5

Harry was very helpful which helped us…

Harry was very helpful which helped us to purchase the right items thank you

8 settembre 2025
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Risposta di Millets - Hastings

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Phil our shop assistant was so…

Phil our shop assistant was so knowledgeable and helpful - we couldn’t have asked for a better experience.

6 settembre 2025
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Risposta di Millets - Hastings

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Phil provided outstanding service…

Phil provided outstanding service earlier this week at your Hastings store when I purchased two pairs of walking shoes and a ruck sack. He was knowledgeable and had super communion skills. Thank you very much Phil
Best wishes Julie

2 settembre 2025
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Risposta di Millets - Hastings

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Very helpful and friendly advice

Very helpful and friendly advice. Thank you Phil, much appreciated.

5 settembre 2025
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Risposta di Millets - Hastings

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Millets Customer Care Team

Valutata 5 stelle su 5

Phil was knowledgeable

Phil was knowledgeable, helpful, friendly and polite. It’s so refreshing to be served by someone who actually understands the products and customers needs

5 settembre 2025
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Risposta di Millets - Hastings

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

Valutata 5 stelle su 5

I was served by Phi who was so helpful

I was served by Phi who was so helpful. Explained to me all about walking shoes. Measured my feet and made me try many pairs to finally find one which is amazing.
The service was excellent and I am very pleased.

1 settembre 2025
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Risposta di Millets - Hastings

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Millets Customer Care Team

Valutata 5 stelle su 5

I was initially served by Phil who just…

I was initially served by Phil who just couldn’t have been more helpful! He took so much time talking to me about what walking boots that would suit my needs and budget. He measured my foot and helped me try on several pairs. He even showed me how to tie the laces properly! I came back the next day to purchase the boots and was served by Lucy. She was just as helpful! I can’t rate the staff enough in this store! I could easily have bought the wrong boot if they hadn’t had been so knowledgeable and accommodating!

2 settembre 2025
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Risposta di Millets - Hastings

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Knowledgeable sales assistant

Our sales assistant, Ethan, was attentive, friendly and understood our requirements. It was refreshing to have a knowledgeable member of staff and we ended up making our purchases mainly because of his service and advice.

24 agosto 2025
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Risposta di Millets - Hastings

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Great service and phill was very…

Great service and phill was very helpful and knowledgeable.

30 agosto 2025
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Risposta di Millets - Hastings

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Great customer service

Great customer service, knowledgeable assistants and proper fitting and advice for footwear purchase.

31 luglio 2025
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Risposta di Millets - Hastings

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Went out of my way to help me

Went out of my way to help me. First with buying two coats for my daughter and then later when I needed to return one of them but couldn’t find the receipt. They looked back over transactions and we matched them up with my bank statement and they gave me a full refund. Many other shops would have just refused to give me my money back. I really appreciated the friendly and helpful staff.

14 agosto 2025
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Risposta di Millets - Hastings

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Millets Customer Care Team

Valutata 5 stelle su 5

Ethan was very helpful and gave some…

Ethan was very helpful and gave some sensible advice about the shoes i was buying. While team very friendly- service you dont get online! Thanks

10 agosto 2025
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Risposta di Millets - Hastings

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Valutata 5 stelle su 5

Excellent service from Harry

Excellent service from Harry. Very attentive and helpful!
The other younger colleague was very helpful too.
Thanks

10 agosto 2025
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Risposta di Millets - Hastings

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

Valutata 5 stelle su 5

Pleasant atmosphere and friendly service

I needed some replacement ice packs for my cool bag. I found a good selection of quality packs at aa affordable price. Harry was a great help and gave my purchase his full attention despite the shop being quite busy.

10 agosto 2025
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Risposta di Millets - Hastings

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Millets Customer Care Team

Valutata 5 stelle su 5

Great service from Harry

Great service from Harry. Knowledgeable, friendly and attentive. Good selection and price range.

9 agosto 2025
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Risposta di Millets - Hastings

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Millets Customer Care Team

Valutata 5 stelle su 5

Excellent customer service

I recently purchased some items from the Hastings branch of Millets.
Harry was excellent at helping me to find the right things I was looking for. I didn’t feel like he was trying to upsell, simply helping a customer to get what he needed. I will certainly return based on this service

18 luglio 2025
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Risposta di Millets - Hastings

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

Valutata 5 stelle su 5

Very helpful staff

Very helpful staff. I had to bring a heavy item home without a car and staff suggested a festival trolley which was very helpful.

7 agosto 2025
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Risposta di Millets - Hastings

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Millets Customer Care Team

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