.Excellent customer service from Jay in the Market Harborough branch when opening 2 accounts 17-7-2026. Also a mention for Clare from the Savings Team who set up the meeting 13-7-2026. This buildin... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I needed to call the Customer Service department a second day in a row. Once again, I received a truly rare first class service. Emma who stayed with me while I navigated glitches on the online for... Leggi di più
I phoned Market Harborough today and spoke to Emma, I found her to be very understanding and helpful with my problem, she said she would phone me back when she had sorted everything out for me. A whil... Leggi di più
I had got my MHBS password wrongly recorded and this necessitated a phone call for assistance. This was not something I was looking forward to as I'd had some poor helpline experiences recently, bu... Leggi di più
Dettagli dell'azienda
Informazioni su Market Harborough Building Society
Scritti dall'azienda
Informazioni di contatto
The square, LE16 7PA, Market Harborough, Regno Unito
- 01858 412412
- customersfirst@mhbs.co.uk
- www.mhbs.co.uk
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 75% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Excellent service at Market Harborough Building Society
I phoned Market Harborough today and spoke to Emma, I found her to be very understanding and helpful with my problem, she said she would phone me back when she had sorted everything out for me. A while later Emma did phone me and had straightened out all my account for me. I would strongly recommend this building society and Emma who is kind and very considerate
Our meeting face to face with Jay was
Investments
Our meeting face to face with Jay was very helpful explaining what options we had regarding our savings.
The meeting took place in the Market Harborough Branch.
Very prompt and efficient service
I needed some information about interest on an account. The Customer Service team replied very quickly with clear instructions on how to obtain the details I needed
Great service again at the Rothwell branch
Jane at the Rothwell branch was very helpful and went the second mile in sorting a transfer for my father.
Superb
Superb, person-centred customer service from Laura today. Visited the kettering branch with my elderly father, who doesn't hear very well. Laura explained everything thoroughly, in simple clear terms, in order for my father to make an informed decision. Great, personalised service from a local Building Society. Thank you.
Emma in the savings support team was…
Emma in the savings support team was very extremely helpful and professional, Emma phoned up following an email I sent and answered our questions very quickly and satisfactory. First class service.
Went in to open a savings account,i…
Went in to open a savings account,i knew which one i wanted to open.
Did the tranaction quick and thorough, explained everything and gave me some information about the account l opened. Gave me information on other accounts if in the future i like to open another one.
Andy was very helpful and welcoming as new customer, was satified with my transaction .
What nice people!
Oh my goodness, what a breath of fresh air these folks are!
Having spoken to them over the years and again today I always find they are so polite, take their time - never hurry or make you feel you a problem client!!
Easy to deal with and great customer…
Easy to deal with and great customer service
I must have ticked the wrong box about…
I must have ticked the wrong box about offshore status and recieve a letter with SAE. The error was corrected promptly. Excellent customer service.
Prompt phone pick up
Prompt phone pick up, patient courteous help from Emma given to this old person to gain online access.
Very professional experience this…
Very professional experience this morning with the two ladies at Kibworth.
They were very helpful and made the whole process easy and relaxing
Thank you
Nick
Good quick service
I have been dealing with MHBS for over 55 Years…
I have been dealing with MHBS for over 55 years, firstly securing a mortgage from them when I firstly got married.
Since then I have always used them for safe keeping of my monies over the years.
From when I first stood in front of their Manager a "Mr Mee" to discuss my forthcoming marriage and need to buy a home all those years ago until the present day everyone at MHBS has been firstly professional and VERY, Very helpful to me, my wife and family.
MHBS is FIRST CLASS
Paul & Sandra Joy
Login and withdrawal help
I spoke with a helpful and patient lady called Emma. Talked me through my login in issues and withdrawal process. She was professional, well mannered and knowledgeable...a great combo!
Very plesant experience
Very plesant experience. Emma was helpful and walked me through each step which i needed help with. Task was easy to complete with emmas help and it took minimal time
The branch at Kibworth
Visit to the branch in Kibworth to get interest figures, efficiently dealt with and Jay upgraded one of the accounts to get a higher rate of interest which she told me about. All the staff there are always friendly a d helpful.
Happy Customer
Emma quickly assessed what information l need and promptly helped me out. Many thanks.
I was able to resolve my enquiry…
I was able to resolve my enquiry without any delays
Friendly lady I spoke to on the phone…
Friendly lady I spoke to on the phone today,sorted out my problem straight away and talked me through all the stages I needed to complete my online registration.Thank you so very much for all your help
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.








