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Scopri cosa dicono le persone

Valutata 3 stelle su 5

Clothes 5/5 Support 1/5 Clothes looks good quality. No regrets about that. If you wear M size then consider buying S. Because sizes are little increased. Support is tragic. No communication.... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Placed two orders paying next day delivery weeks ago. Still haven't turned up sent emails, messages on Instagram been ignored every time. Will be reporting this company as I am down £100 and no items.... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

I recently ordered 2 pairs of leggings it has now been 3 weeks and I still have not received them.I have sent emails,left messages on their Instagram and I am being ignored.After being a loyal custome... Leggi di più

Valutata 1 stelle su 5

Still waiting for parcel to arrive after six weeks. Clearly haven’t been able to cope with the COVID-19 issues but should not take customers money and allow them to buy online without a warning of how... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di abbigliamento activewear

Informazioni fornite da varie fonti esterne

Merakilo is a superior gymwear brand shipping a wide range of apparel worldwide, including high-waist leggings, gym tops, hoodies and jackets. Shop Merakilo now


Informazioni di contatto

2,5

Scarso

TrustScore 2.5 su 5

443 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Come questa azienda usa Trustpilot

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Awful quality, even worse service

Awful quality. Shrunk significantly after a just 2 careful washes, and printed branding peeled also. Customer service dropped off a cliff once the purchase was made, multiple weeks to reply, no real resolution achieved as of yet, over 6 months later!

11 marzo 2022
Non scritta su invito
Valutata 5 stelle su 5

Amazing quality clothing

Amazing quality clothing. Their branding is super inclusive & the customer service team is excellent:) really happy with my orders!

1 marzo 2022
Non scritta su invito
Valutata 5 stelle su 5

Really good service

Really good service , good quality of clothing. Always up to high standards and never had a problem when using them, always 5 star ⭐️. Customer service team was reassuring, polite and very understanding. Merakilo is a very good brand and company❤️

Thank you so much again and keep doing what you do❤️✨.

28 gennaio 2022
Non scritta su invito
Valutata 5 stelle su 5

Good quality clothing and top notch customer service

I have ordered from Merakilo multiple times and love the clothes because of their quality and comfort and highly recommend them for fitness and exercising.

I bought 4 items under orders #11150 & #11252 that were not delivered with the rest of the items purchased.

I raised it with customer service and they acknowledged that the items had not been dispatched to me and offered for me to pick other items of the same value in addition to £20 extra.

While I eventually picked to have the same item in a different colour that was in stock I much appreciated the gesture.

Customer service liaised directly with the order fulfillment team and kept me abreast of the dispatch of the items which arrived fast as well.

I highly recommend Merakilo as I know that I can rely on their customer service in case there are any issues with my order in addition to good quality clothing.

23 gennaio 2022
Non scritta su invito
Valutata 5 stelle su 5

Very happy nice people got what I…

Very happy nice people got what I wanted from clothing and received it very quick and replied back through Invox very quick definitely recommend going to their gym and ordering the clothes is very good quality thank you very much.

19 gennaio 2022
Non scritta su invito
Valutata 1 stelle su 5

have sent you lots of emails and you do…

have sent you lots of emails and you do not reply to them. I'm missing my package and I've been waiting for it for over a month. it's simply too bad. last time I ordered 2 years ago the package came in a month but this time it has gone for long term. it's really bad service

15 gennaio 2022
Non scritta su invito
Valutata 1 stelle su 5

AVOID AVOID AVOID.

AVOID AVOID AVOID.

Ordered 30th November an item was missing from the order. Emailed to notify of them of this and they said it would be sorted. No further contact from them afterwards. I followed up with multiple emails through December and the brand has IGNORED all of them.

I’ve messaged on Instagram and they’ve taken to deleting my messages asking where the item is. If they’ve got time to remove and hide all comments of their badly treated customers they have time to refund the money or send out the item (which is still in stock online).

Don’t waste your money, badly run company!

26 dicembre 2021
Non scritta su invito
Valutata 5 stelle su 5

Can’t thank merakilo enough I inbox…

Can’t thank merakilo enough I inbox them yesterday with questions after questions 🙈 as my son as is own pt and I was looking for something good to go on the hoddie and T-shirt sent a few logo over and they got back to me with the perfect one get them Friday thank you so much for all your help highly recommend can’t wait to Oder more stuff thanks again

6 dicembre 2021
Non scritta su invito
Valutata 5 stelle su 5

Football Jacket

Just received my daughters football jacket from our sponsor Johnsons Transport LTD. Jacket is really good quality, logos are really well placed and the full team look amazing in them. Will definitely recommend to others and will be happy to buy more products in the future.

2 novembre 2021
Non scritta su invito
Valutata 5 stelle su 5

Highly recommended!!

This company did a brilliant job on my son's football team's jackets and were so quick!! Will definitely be recommending in the future 😁

2 novembre 2021
Non scritta su invito
Valutata 5 stelle su 5

Great quality and service

We have purchased lots of clothing from Merikilo for our staff in a gym kitchen. High quality comfortable clothing . Fast response when we have a new member of staff starting . Also use for personal gym wear .

19 ottobre 2021
Non scritta su invito
Valutata 5 stelle su 5

Great company

Great clothing, fantastic service. Would highly recommend to family and friends. Staff are very friendly

18 ottobre 2021
Non scritta su invito
Valutata 1 stelle su 5

Completely let down.

I used to love this company and their gym leggings however I ordered 3 pairs of leggings in August and only 2 showed up. Originally I said I would wait for them as they had issues with receiving stock. We're now in October 18th and after numerous emails back and forth I eventually received the leggings (15th October) in the completely wrong size (XS when I asked for a large). However I also asked them to forget about sending out the leggings to me and just issue me a refund, to which they didn't issue and just ignored my request.

I'm really shocked at how bad this has been handled. I understand that mistakes are made and I'm pretty sure I have been more than reasonable waiting for these leggings, but this whole experience has really put me off this company completely.

In all fairness to Lewis, he was polite and apologetic on the emails, but on occasions quite difficult to get hold of, when he was on annual leave there wasn't any indication that he was out of office so I just assumed that my emails were being ignored.

I just wish that they had issued a refund when I first asked for one.

They also read your messages on instagram and often ignore it

18 ottobre 2021
Non scritta su invito

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