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Valutata 1 stelle su 5

This site is a piece of garbage. The cost of all membership packages ($28 for one week, $44, etc.) is preposterous, and not at all worth it given the way the site is structured. Because it's so expens... Leggi di più

Valutata 1 stelle su 5

Mostly fake profiles, computer bots contacting you with fake photos and fake information. They are easy to spot, photos are filtered, they give generic responses and ask for your phone number bc it’s... Leggi di più

Valutata 1 stelle su 5

I would have picked no stars if it was an option, my experience in the past was a 3 star but this time from the moment they took my money they screwed me and screwed me good. I am a paid member... Leggi di più

Valutata 1 stelle su 5

DO NOT SUBSCRIBE. They are Scammers please. Once you subscribe you cannot get out and they will keep charging you until you change your credit card. Very lucrative scam.

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TrustScore 1 su 5

249 recensioni

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Tutte le recensioni

(249)

100 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Avoid / Do not subscribe. You will regret it if you do

Every negative 1-star review of Match dotcom on Trustpilot is totally merited and should be taken as authentic.
I have found it extremely difficult to cancel my subscription. I was only active on Match for a couple of weeks before it was evident that many of the profiles (of women) were either suspect, fabricated or fraudulent. I didn’t meet anyone in person. It was a complete waste of time and money.
It’s a pity that there isn’t a regulator for dating websites in the UK, because the majority of them are scams or at best misleading, inaccurate and manipulative.
Avoid Match. Do not subscribe

20 maggio 2024
Non scritta su invito
Valutata 1 stelle su 5

No customer service/ No dating service

I want to warn anyone who may be thinking of signing up to Match.com to think twice and make sure you have time to waste, money to throw away and are not serious about meeting anybody before you subscribe. As other reviewers I wish I had read the trust pilot reviews first. I sent two photos for verification on sign up as this was the only way to complete the process. However, my photo would disappear everytime I logged in sending me to a page asking me to make my photo my main photo. There was no ability to choose an option to do this, where I was prevented from moving on to the rest if the site to experience actual dating. Navigating the site is a nightmare, the frequently asked questions section (when found) is limited and not helpful when you need to actually communicate with someone, which leads on to a customer service link which appears sporadically, and strangely when you want to cancel your subscription but does not actually work, appearing broken or frozen. On sign up I spent a good number of hours going round in circles, trying to get to communicate with somebody, but there is nobody- not a number, email address or link that works and since I've been prevented from having the photos I sent set as my main profile photo I have a profile without a main profile photo, which will obviously lead to less contacts being made. Unsubscribing was unclear and made difficult, with removing card details in a separate place. It all seems to be geared towards making the navigation experience as difficult as possible, prevention to leave, whilst taking as much of people's money as they can. Steer clear.

19 maggio 2024
Non scritta su invito
Valutata 1 stelle su 5

Dishonest company!!

Dishonest company!!! AVOID!!!!

Continued to take monthly payments dispute having cancelled MANY TIMES WEEKS AGO!! I had to block my card as there is NO contactable email or phone number!

20 maggio 2024
Non scritta su invito
Valutata 1 stelle su 5

Dont get suckered like I did.

Dont get suckered like I did.
This scam site preys on your desperate loneliness.
I paid to subscribe, after I was shown a dozen blurred out photos of members who supposedly "liked" me, under the understanding I would get to see their photos and profiles.
As soon as I paid, only TWO ACTUAL profiles were shown to me, both unacceptable alcoholics.
What happened to the other 10?!
------------------------------------
When I signed up, the Billing "continuous service" statement I received says if I cancel, benefits continue to the end of the MINIMUM 3-MONTH period I signed up and paid for.
Immediately after I canceled (after 2 days of "service"), I received an email telling me that because I canceled, I IMMEDIATELY(!) lost ALL benefits of the subscription, and had been converted back to free subscriber status, i.e inability to communicate with anyone there.
So I ended up paying them $75 for NOTHING.
This place should be closed down.
I would attach photos of their communications, but I dont see anywhere to attach evidence documents.

14 maggio 2024
Non scritta su invito
Valutata 1 stelle su 5

Very few women on it, broken website, zero customer service

I did a lot of dating 20+ years ago and seeing that match.com are still there (having bought up most of the other sites - dozens of them) I thought they might be ok.
But not so. Very few women on it. I think "the brand" has just become totally stale and almost nobody bothers anymore.
They run a raft of sites e.g. silver singles, our time, etc. Their logon process is horrible and breaks all the time. Zero customer service. A total waste of money. Bumble worked for me...

13 maggio 2024
Non scritta su invito
Valutata 1 stelle su 5

Trying to cancel my subscription on…

Trying to cancel my subscription on Match .com using my iPad but it’s partially obscured to the left. So can’t complete by selecting button required. They seem to have changed to website layout. Maybe being done deliberately to prevent cancellation. I would post a screen shot if possible.

Also link for online help does not work so no way to contact customer service.

Match is utterly disgusting and dreadful and operating illegally and immorally. Don’t join I certainly won’t be ever again.

9 maggio 2024
Non scritta su invito
Valutata 1 stelle su 5

Match.com's execs gone mad

I have tried Match.com multiple times, for a long period of time. I have spent hundreds of dollars using Match.com's paid subscription. The site has become worse and worse as years have gone by. They have made the site more difficult to navigate through. It is harder to see who has messaged you. It used to be that you had a mailbox and if someone sent you a message it was just like an email going into your email mailbox. You could read it and respond. Now it is different, and it no longer works that way. The whole site is more confusing. It is not that you can't figure it out, but it is not as user friendly, and not as easy as it used to be. Now match.com has changed their policy on reviewing other people's profiles as a non paid member. Now you can only see 6 profiles, and the rest are not viewable if you do not have a paid subscription. What is match.com hiding? Are they hiding the fact that they do not believe that they have enough "real" profiles on their site to convince someone to pay for a subscription? Many many years ago, companies that made and packaged food products, switched from packaging their products in packages that completely concealed their food items (like a box with no clear sides to it), to packaging that revealed the actual product. You could actually see the food, and see that it looked good. If match thinks I would pay for a subscription without showing me their full list of profiles, they have gone mad. And they probably have to be honest. Match.com's executives are probably border line insane to insane.

1 maggio 2024
Non scritta su invito
Valutata 1 stelle su 5

Absolutely Shocking!!

Absolutely Shocking!!! AVOID AT ALL COSTS! Its not worth the hassle.
If not Careful when paying for anything make sure your not signing up for a 3 or 6 months subscription or anything like that as these 👆 seem to think its all clear and above board. From a users point of view no it is not!! So I joined up a few months ago after seeing them on tv so I thought id give it a go! Well little did I release that apparently ive signed up for a 6 month subscription at near as damn it at £20 per month. So Ive not used it for a month+ to then find these are still taking the money out of my account for something Im not using but also something I wasnt aware I was signing myself up for! Spoke to those darlings in " Customer Services " the response I got was something along the lines of
" Sorry your in a subscription with us and we cannot cancel it under no circumstances" You had your standard 14 days cooling off period which has now passed so basically do one and we will enjoy your money over the next 2 months. Im shocked at this I really am abit of compassion and understanding wouldnt go a miss. But hey ho they have to pay for their Tv adverts one way or another! AVOID AVOID AVOID

30 aprile 2024
Non scritta su invito
Valutata 1 stelle su 5

NOT WORTH IT!

I wish I had looked at this site first before paying $100 for a 3 month subscription on Match. Building the profile was fine but once you start to actually use it, it's like purchasing a flight - you pay extra for EVERYTHING! I thought being a subscriber would only send me other subscribers - nope, you get the freebie players and many things outside of your filters. If you want to be sent to the top you purchase "Boosts" (like Kiji but at, least it's free to join that!)
and numerous other "upgrades" like Super Likes, The "matches" have been less than desirable (outside of age group, distance parameters and deal-breaker like no smoking). I do not recommend Match.com.

30 aprile 2024
Non scritta su invito
Valutata 1 stelle su 5

Horrible Customer Service!

So disappointed in their customer service. One day they just decided my password was wrong so I haven't been able to login, simple right you just click Forgot Password and you get the email. Well I tried many times and that email never showed up. All the other sites/apps let YOU the user change their email, but with Match no you have to contact customer service. I did that, had to wait about 2 days with an email asking me to verify it's me, I did that, waited 1 day got a reply "Oh I can't verify you're account I will esculate you're claim" wait 2 days and they say "I am unable to verify you're account" I don't get many likes and I have 1 like waiting for me as I got an email telling me, and those likes expire in time. So pretty much I am missing out on that 1 like because of Match's horrible customer service!

27 aprile 2024
Non scritta su invito
Valutata 1 stelle su 5

NO STAR RATING IS MORE APPLICABLE !

MATCH.COM ARE FOREVER PLAYING GAMES WITH INNOCENT PEOPLE TRYING TO DATE AND TO MEET THAT SOMEONE SPECIAL.....ALL TO NO AVAIL.....FAKE PROFILES.......NEVER HAD A SINGLE COURTEOUS RESPONSE FROM ANY FEMALE EVER.....ALL TO NO AVAIL !!!
MATCH.COM INFORMED ME THAT I WAS A MEMBER UNTIL THE 18TH JUNE 2024......I HAVE THIS STATEMENT IN WRITING.....WHETHER THIS IS A MISTAKE OR NOT ON THEIR BEHALF......I HAVE THIS IN WRITING !!!!
STEER CLEAR OF MATCH.COM, THEY JUST TAKE YOUR MONEY !!

18 aprile 2024
Non scritta su invito
Valutata 1 stelle su 5

Absolute scam!!

Absolute scam!!

Took my money. Still didn't allow me to use the membership features! I am sure this site is run by a bunch of kids in eastern europe.

17 aprile 2024
Non scritta su invito
Valutata 1 stelle su 5

Match.com er et plattenslagerfirma

Match.com er et plattenslagerfirma. De reklamerer med, at man kan møde singler fra sit eget område. Jeg er fra Østjylland, men langt de fleste singler, som bliver præsenteret for mig, er fra Sverige, en del fra Tyskland og nogle ganske få fra København. Altså ingen fra "mit område". Firmaet er amerikansk, så de mener nok, at Sverige og Jylland er tæt på hinanden. Efter 3 dage med en enkelt useriøs ordveksling opsagde jeg abonnementet, men skal betale kontingent de kommende for 6 måneder.

13 aprile 2024
Non scritta su invito
Valutata 1 stelle su 5

Very poor performance for the money…

Very poor performance for the money customers are asked to pay. When joining I had to assume there were sufficient members to be introduced to. There was no indication that there were only a few in my area which is bad business practice. It shows a lack of professionalism and justification for the charges they make to their customers. When coupled with the fact that many of the members are not paid up and don’t care about contact etc. it really nullifies the dating site as workable. Every member needs to be a paid up member or not get access to the site. There needs to be a higher level of professionalism too bring people together. Many dating or introduction sites have psychologists and professional councillors to run them as a professional agency. Human beings are complicated and intricate in many ways so I personally don’t feel that anything like this is sufficiently good enough to bring people together. However, I have learnt a lesson and thankfully got a full refund in less than 48hrs. Never again!!!

12 aprile 2024
Non scritta su invito
Valutata 1 stelle su 5

Beware Of Match

I was a member for a few years, this site has fake profiles, scammers and inactive members. When there is a genuine guy who showed an interest in getting to know me, I gave my contact information to the guy, I was surprised to find out from the guy that match got in touch with him to warn him that I was a scammer, this is damaging to my reputation without any proof and this is slender. The guy sent me a text through my phone to let me know about match accusation. I did lose a few potential contacts because of match's action. I cannot believe that match is trying to ruin good people's reputation. I tried to contact match without success.

12 marzo 2024
Non scritta su invito
Valutata 1 stelle su 5

It’s the worst dating site EVER!


It’s the worst dating site ever.
I now have to pay the subscription for 6 months even THOUGH I didn't renew my membership AND I did cancel the subscription. The service is awful: The Stunts they pull should be investigated by Authorities for malpractice. The fact they differentiate men and women's subscriptions just proves what kind of Company you are dealing with.
Interesting that they have only a 1 star rating...No surprise to me or it seems the majority of subscribers!
YOU HAVE BEEN WARNED!!!!!

8 marzo 2024
Non scritta su invito

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