Medicash Recensioni 

6630
TrustScore 4.5 su 5

4,6

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Excellent service ! Straight forward to make a claim and normally paid back into your bank within a week. Great options for what you can claim money back on , optical, dental, massages and osteopat... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

a very fast service I got an immediate response to my claim, and within days had the payment for my dental work. I didn't need to make phone contact this time, but in the past all staff have been fr... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Can’t believe how easy it was to upload an invoice - complete a very simple form And I was paid days later. Phoned the helpline to understand how it works, and a human answered! And she was super... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Been a member for over 40years I think, mainly use dental, optical and last 2 years chiropodist. Have used physio , and maternity in the past. But recently retired and pay money through bank instead... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Agenzia di assicurazioni sanitarie
  2. Agenzia di assicurazioni

Scritti dall'azienda

Everyday health cover and health insurance from Medicash; affordable healthcare cash plans and health Insurance for families, individuals and businesses.


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

7K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,6

Tutte le recensioni

(6630)

734 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

If you require guidance they are there and will help

I have been with Medicash for more than forty five years and they have always been prompt when I have made a claim , if I’ve had a problem they have responded very quickly .

10 giugno 2026
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Risposta di Medicash

Hi Branigan,

Thank you for your 5* review! It's great to hear that you're finding our claiming process prompt and that you've been with us for more than 45 years.

Please do not hesitate to reach out should you need anything from us.

Kind regards,
Hannah

Valutata 5 stelle su 5

So quick and easy!

6 luglio 2026
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Risposta di Medicash

Hi Dawn,

Thank you for your 5* review! We're so pleased to hear your positive feedback.

We look forward to processing your next claim.

Kind regards,
Hannah

Valutata 5 stelle su 5

Ellis from Medicash was super helpful

Ellis from Medicash was super helpful. Very impressed with how quickly I was able to get support. Was on hold for no more than 30 seconds

6 luglio 2026
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Risposta di Medicash

Hi Nathan,

Thank you for your 5* review! It's great to hear your positive feedback.

Please do not hesitate to reach out should you need anything from us.

Kind regards,
Hannah

Valutata 5 stelle su 5

Very efficient in helping

Very efficient in helping
on phone and hardly any wait for payment into bank

2 giugno 2026
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Risposta di Medicash

Hi Angela,

Thank you for your 5* review! We're delighted to hear your positive feedback regarding our claiming service.

We look forward to processing your next claim.

Kind regards,
Hannah

Valutata 4 stelle su 5

Overall great service

Overall great service. One claim took a longer time as receipt details provided in past for dental work were not accepted. I was not aware/advised of any changes in requitements.

9 giugno 2026
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Risposta di Medicash

Hi,

Thank you for your review and feedback. We're so pleased to hear your positive feedback regarding our service.

Our customer service team are always on hand to assist with any queries. If you would like help understanding what you are and aren’t covered for, or what evidence you need to send in to support a claim, please contact them on 0151 702 0265 or email us at customercare@medicash.org

Kind regards,
Hannah

Valutata 5 stelle su 5

Really Good

Been with Medicash for many years. I would definitely recommend them. The claim process is simple and prompt. We use them mainly for dental and optical but it’s good to know there is much more

24 giugno 2026
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Risposta di Medicash

Hi Jill,

Thank you for your 5* review! We're so pleased to hear that you're finding our claiming process simple and prompt and that you've been with us for many years.

Please do not hesitate to reach out should you need anything from us.

Kind regards,
Hannah

Valutata 5 stelle su 5

Great service as usual.

Great service as usual.

3 luglio 2026
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Risposta di Medicash

Hi Keith,

Thank you for your 5* review! We're so pleased to hear your positive feedback.

Please do not hesitate to reach out should you need anything from us.

Kind regards,
Hannah

Valutata 5 stelle su 5

Always a great service with speedy…

Always a great service with speedy claims processing.

1 luglio 2026
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Risposta di Medicash

Hi Josh,

Thank you for your 5* review! We're so pleased to hear that you're finding our claiming process quick.

We look forward to processing your next claim.

Kind regards,
Hannah

Valutata 5 stelle su 5

The system is really straightforward…

The system is really straightforward and payments are made really quickly.

1 luglio 2026
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Risposta di Medicash

Hi Stella,

Thank you for your 5* review! We're delighted to hear that you're finding our claiming process straightforward and quick.

Please do not hesitate to reach out should you need anything from us.

Kind regards,
Hannah

Valutata 1 stelle su 5

Overall avoid

Started off well in making claims but the second year all my claims have been rejected and closed for really nit picking reasons and with no chance to respond e.g said my sports masseur had to be fully qualified so wouldn't pay even though he has a masters degree and teaches sports massage!! Got this as a perk with work but my advice is just get private medical insurance and not this pointless half way house.

10 giugno 2026
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Risposta di Medicash

Hi Thomas,

Thank you for your review and feedback.

I'm sorry to hear of your experience. The name and practitioners qualifications are a clear requirement on claims supporting evidence, which is noted in all Terms and Conditions.

Our customer service team are always on hand to assist with any queries. If you would like help understanding what you are and aren’t covered for, or what evidence you need to send in to support a claim, please contact them on 0151 702 0265 or email us at customercare@medicash.org

Kind regards,
Hannah

Valutata 5 stelle su 5

Very happy with Medicash

Very happy with Medicash, The app is easy to use not only for making a claim but lots of health information.

29 giugno 2026
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Risposta di Medicash

Hi Neil,

Thank you for your 5* review! It's great to hear that you're enjoying the benefits of your cash plan with our app.

We look forward to processing your next claim.

Kind regards,
Hannah

Valutata 5 stelle su 5

Easy to use mobile app

Easy to use mobile app. One of the best I have seen. Evidently took customers into consideration when designing.

24 giugno 2026
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Risposta di Medicash

Hi Ay,

Thank you for your 5* review! We're so pleased to hear your positive feedback regarding our app.

Please do not hesitate to reach out should you need anything from us.

Kind regards,
Hannah

Valutata 5 stelle su 5

Member for well over 50 years

I have been a member of Medicash for over 50years - back in the day it was penny in the pound 👍
Since joining I have never encountered anything bad with the claims I have made - I have also recommended family & friends to join

23 giugno 2026
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Risposta di Medicash

Hi Denise,

Thank you for your 5* review! We're delighted to hear such positive feedback and that you've been with us for over 50 years.

We look forward to processing your next claim.

Kind regards,
Hannah

Valutata 5 stelle su 5

App very convenient and easy to navigate

App very convenient and easy to navigate

23 giugno 2026
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Risposta di Medicash

Hi Val,

Thank you for your 5* review! We're delighted to hear hat you're finding our app easy to navigate.

Please do not hesitate to reach out should you need anything from us.

Kind regards,
Hannah

Valutata 1 stelle su 5

Typical insurance company

This company is like any other insurance company, scammer, and will do anything not to pay out.

I had a scan relating to my PCOS and they refused payout saying the scan was a pregnancy scan/fertility treatment.

Shows a real lack of understanding for medical issues as having a scan to track an underlying health issue is not a pregnancy scan and is not fertility treatment. Their argument was because there was a baby scan photo on the clinics website this indicates its pregnancy related.

The service I actually received was under general health and was a health scan and nothing to do with a pregnancy or fertility treatment.

Would not recommend and won't be using them again, my first claim submitted as encouraged by others and will be my last and it's a complete headache

23 giugno 2026
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Risposta di Medicash

Hi Analeez

I’m sorry to hear about your recent experience when making a claim. I understand, having spoken to our Head of Customer Service, that our Customer Care Team are currently investigating this and will respond to you shortly.

If you need anything else, please don’t hesitate to get in touch with them on 0151 702 0265 or via email at customercare@medicash.org

Kind regards

Andy

Valutata 5 stelle su 5

Consultation specialist

So fast and uncomplicated

23 giugno 2026
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Risposta di Medicash

Hi Sue,

Thank you for your 5* review! We're so pleased to hear that you're enjoying the benefits of your cash plan.

We look forward to processing your next claim.

Kind regards,
Hannah

Valutata 5 stelle su 5

Very good app

Very good app. Easy to use

22 giugno 2026
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Risposta di Medicash

Hi Andy,

Thank you for your 5* review! We're so pleased to hear your positive feedback regarding our app.

Please do not hesitate to reach out should you need anything from us.

Kind regards,
Hannah

Valutata 5 stelle su 5

Fantastic service highly recommend this…

Fantastic service highly recommend this company five stat service

10 giugno 2026
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Risposta di Medicash

Hi Stephen,

Thank you for your 5* review! We're so pleased to hear your positive feedback regarding our service.

Please do not hesitate to reach out should you need anything from us.

Kind regards,
Hannah

Valutata 5 stelle su 5

Excellent

This is a fantastic organisation which looks after its members and delivers great service. Fast and efficient are bywords for the way business is conducted.

13 giugno 2026
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Risposta di Medicash

Hi Simon,

Thank you for your 5* review! We're delighted to hear your positive feedback.

We look forward to processing your next claim.

Kind regards,
Hannah

Valutata 5 stelle su 5

Efficient and fast response

18 giugno 2026
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Risposta di Medicash

Hi John,

Thank you for your 5* review! We're so pleased to hear your positive feedback.

Please do not hesitate to reach out should you need anything from us.

Kind regards,
Hannah

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