What can I say. After years of battling with an overgrown area on a new build development and I was put in touch with a manager, Kyle Chaplin. This man is worth his weight in gold! After raising t... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Speedy response from Kyle Chaplin acknowledging my concerns and taking action for these to be addressed. Contractors were appointed and fence repaired. Issues with life ring ( kids vandalism) will... Leggi di più
L'azienda ha risposto
There needs to be a system for people living abroad to get email notifications of any bills. The mail (paper) system is antiquated. I had to pay over 2,000 pounds for past debt as I did not receive m... Leggi di più
L'azienda ha risposto
Sean, who I have been in contact with throughout my contact with Meadfleet has been professional, quick to reply and polite. I am very pleased as these days not all after sales departments are that go... Leggi di più
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Established in 1995, Meadfleet are an award-winning management company appointed by major local authorities, housing developers and land assemblers to manage public open space on housing developments throughout England and Wales. With a portfolio of more than 40,000 properties across over 320 developments, all with a variety of requirements that include biodiverse species habitat, woodlands, wildflower meadows, play equipment, complex sustainable urban drainage systems, street lighting, grass care and shrubbery, Meadfleet are the professional and sustainable solution to open space management.
Informazioni di contatto
2 Meadway Court, Meadway Technology Park, Rutherford Close, SG12EF, Stevenage, Regno Unito
- customercare@meadfleet.co.uk
- www.meadfleet.co.uk
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Meadfleet poor service
Meadfleet are nothing but a money making scam. The do very little on our estate Hilltop Melton Mowbray, the grass is cut as are the weeds, the waste is then dumped in a heap in the name of bio diversity. The thistles shed their seeds and create mayhem if you are a keen gardener, you end up with thistles in your lawn and planting areas, it just makes more work due to their lack of care.
There are weeds around the balancing pond and these just get worse the bottom is never cut, by Meadfleet contractor but was by Davidsons when they were in charge of the site. The verges look awful and unkept. I’m sure Davidsons would be happy how a flagship estate looks under Meadfleets control.
The management team for this estate seems not to care and fob people off if they raise concerns. They send lots of newsletters with the bills that contain lots of spin telling us how wonderful they are, sadly not in our eyes. I’m sure that the accrediting bodies they are a member of would be horrified at the poor service we get.
Meadfleet seem to charge what they want and raise bills way higher than inflation, we have been charged for work that was poor at best and another company came and put it right a few weeks later. We are charged for public liability insurance, management play inspections, a private company to inspect the play areas again every two months, why the monthly management inspections?
We have been charged for removal of waste that was put there by their own gardeners. I have photos to show this, the pile of grass and weed cuttings is a fire risk and unsightly and smelly.
When the builders finished the site there was cut trees and other waste left that we have been accused of fly tipping by a letter that all residents have received and told we would be fined to clear it up.
Personally I would like them to go and its like we are just a cash cows on this estate filling there coffers.
8 settembre 2025
Non scritta su invito
Risposta di Meadfleet Ltd
Hi Mark
Thank you for your review, although it is disappointing to note that you are unhappy.
As we have explained to residents, Meadfleet are maintaining the Hilltop development as the planning and landscape documents dictate, as any management company appointed would have to do.
We have spoken to the Regional Manager for your development who has confirmed that we are following good horticultural and ecological practice in the maintenance of your development, and we are really sorry that you are unhappy with this practice.
When a development is still in the selling stages, it will be maintained to a different regime, which I am sure you can understand, but when taken into management, we have to abide by what planning dictates and therefore it will be maintained as per the landscape drawings, that we are provided by the developer at handover.
Meadfleet's contractors work to an agreed contract price, which is what you will see on the breakdown of your invoice. Any works over and above that contract, will be noted as "additional works" and will be charged as such.
Our Regional Managers are training in the visual inspection of play areas for health and safety, and they will carry out an inspection on each visit. I am sure that you can understand the reasons for these inspections on equipment that is used by children. We also have an independent company to carry out further inspections, which is a more technical inspection on the condition of the equipment, to ensure that it is safe to use for all.
The waste that was charged for was not put their by our contractors. It was fly tipped by persons unknown and therefore as we cannot identify the person(s), it is an additional charge to residents. However, we are in the process of sending a letter to all residents which will clarify points raised by customers, and the fly tipping issue will be address within this correspondence.
Our only aim is to maintain your development as planning demands, but we also would like for residents to by happy with the maintenance. We hope that our forthcoming correspondence will address this and rest assured that we will be taking all comments from the residents into account so that we can bring this matter to a satisfactory conclusion for all.
Take Care
The Meadfleet Team
Hilltop Farm
Hilltop Farm, Easton Close
It’s extremely frustrating there isn’t a phone number to call to discuss the work that’s not being done.
The Emails when they get a response are extremely well deflected with the obvious help of AI intelligence. Exactly the same as the replys to the bad reviews on this website.
The estate is untidy and it needs addressing.
We are paying for something that’s not getting done to any kind of standard.
99% of the residents you talk to on the estate are unhappy with the upkeep, surely we can’t all have a incorrect opinion.
Please be aware of this company if they are instructed on your estate for site maintenance.
Davidson Homes should really question letting this company tender for there contracts!
8 settembre 2025
Non scritta su invito
Risposta di Meadfleet Ltd
Hi Richard
Thank you for taking the time to leave us a review, although we are sad that you are unhappy with the service received.
Our Teams are more than happy to call our residents should they request this. You can do so by contacting our Customer Care Team and requesting a call back.
I am sorry that you think we use AI, but please be assured that this is not the case. Members of our Review Team respond to each and every review that is left for us, good or bad with relevant information to each customer.
With regards to the maintenance carried out, your development is being maintained as planning and the landscape documents dictate. Unfortunately, when a development is being sold to new purchasers, it may be that it is not maintained in the way it is intended. This will of course revert once it is passed to the management company, who will maintain it as per planning. Sometimes this is not welcomed by residents.
However, we will be sending a letter to all residents outlining our brief on the development, which we hope will bring clarity to all concerned.
Take Care
The Meadfleet Team
Rising Costs - Poorer Service
Hill Top Melton Mowbray
I have been shocked by work or at times lack of it carried out by this company.
The rising costs continue to add further insult with no justification as to why they have increased the costs to us so rapidly. Especially when the estate looks the worst it has been in the 4 1/2 years it's been here.
For a company with 30 years experience I would really expect a great deal more.
Jonathan G
8 settembre 2025
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Risposta di Meadfleet Ltd
Hi Jon
Thank you for your review, however we are disappointed that you are not satisfied with the service that you have received from us.
Meadfleet's maintenance regime is dictated by the planning and landscape documents for your development, which your Regional Manager is following as he should. Unfortunately, it is not always clear when you purchase your property as to what the plans for the development's maintenance will be.
With regards to the charging on your development, there will be additional charges for works that are required outside of the routine maintenance, and in your development's case, repairs to the hoggin pathway and the wooden bollards on the development were required in this period.
However, our Operations Team would like to clarify our management of your development , and therefore we will be writing to all residents shortly explaining this, so that there is no confusion for anyone.
Take Care
The Meadfleet Team
Non existent customer service
Hilltop Farm, Melton Mowbray
Beware of these “award winning” scammers!
Despite numerous requests, Meadfleet will not share detailed plans of what they are responsible for. There is zero transparency.
Service charges have increased 9% over the last 12 months, more than inflation. It is totally unjustified for the level of service we receive. The explanation for charges is ambiguous.
Their information is often inaccurate and incorrect. We receive letters concerning matters on other estates.
We were threatened with, and later charged for costs for removing fly tipping. Yet when Meadfleet fly tip themselves it’s called “biodiversity”. We’ve had 4 heatwaves this summer and this created a significant fire risk!
There are zero wild flower areas. All we have is an untidy mess of grass and thistles. There are numerous failed trees which just shows the level of care.
The customer service is non-existent. There is no telephone number to contact them (this is deliberate to avoid accountability). They often delay to respond, or simply ignore emails.
The residents have no option to go elsewhere since it’s written into the Deed of Covenant. There are penalties for not paying the service charges and this only rewards failure.
The Competition Markets Authority has recommended cessation of these “fleecehold” arrangements. Everyone needs to petition for change.
6 settembre 2025
Non scritta su invito
Risposta di Meadfleet Ltd
Hi John
We are really sorry that you are unhappy with the service that we provide on your development, but we do appreciate that you took the time to leave us a review on the matter.
Your Regional Manager would be happy to discuss all the points that you have raised within your review and provide information to you to clarify the maintenance regime that we work to. We have therefore passed your contact details onto him so that he can contact you direct.
However, we can see that there have been additional works on your development over the year, including works to the hoggin pathway, repairs to wooden bollards, and of course the fly tipping issues that your development has had. As we have confirmed to residents, unless we have evidence to prove who is carrying out the fly tipping, we have to spread the cost across all residents. If we are provided with evidence, we of course will charge the person(s) responsible for the removal of the waste.
However, as we are confirmed to you, your Regional Manager will be in touch with your shortly to discuss the concerns that you have raised.
Take Care
The Meadfleet Team
Awful value
Unnecessarily high charges. Charged for the removal of fly tipping, yet they have fly tipped themselves (greenwaste) on our local park under the guise of promoting biodiversity - it's untidy and attracts pests.
Park is also not the greenspace it was promised to be.
Big red flag if they are your maintenance company.
Hilltop Park, Melton Mowbray.
6 settembre 2025
Non scritta su invito
Risposta di Meadfleet Ltd
Hi George
Thank you for your review, although we are sad that you are not happy with the service that you have received.
Unfortunately, if we cannot identify the person(s) responsible for the fly tipping, it is a cost that is spread across all the residents. If we do receive evidence of the source of the fly tipping, they are of course presented with a bill separately for payment.
Your Regional Manager would really appreciate being able to discuss your concerns with you, so if you could contact our Customer Care Team with your contact details, they will pass them onto him and he will contact you direct.
Take Care
The Meadfleet Team
Mandy as always very helpful and…
Mandy as always very helpful and friendly and makes my life a lot easier - she is an absolute treasure so make sure she is treated that way !!!
4 settembre 2025
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Risposta di Meadfleet Ltd
Hi Sue
Thank you for your review, so great to hear that the service that you receive from Mandy is so well received.
She will be so pleased with your feedback, as are we all!
Take Care
The Meadfleet Team
The Bat Walk organised by Meadfleet on…
The Bat Walk organised by Meadfleet on Wyndham Park, Yeovil on 28th August was an excellent event. It was informative, well-structured, and highly engaging for all ages.
Special thanks to Grace, Paul, and Rob for their expertise and professionalism throughout the evening. Their knowledge and clear passion for the subject made the experience both educational and enjoyable. The additional touches, such as the goody bags with wildflower seeds, insect hotels, and bird feeders, were greatly appreciated.
It is very positive to see Meadfleet investing in community initiatives of this kind, and we are grateful for the opportunity to take part.
Thank you from the Wyndham Park Community Association
28 agosto 2025
Risposta di Meadfleet Ltd
Hi Sophia
Thank you so much for such a wonderful review for Grace, Paul and Rob, they will be thrilled that you all enjoyed the event.
We will ensure that your feedback is passed to the Team, who really appreciate your support.
Take Care
The Meadfleet Team
Helpful
Many Franklin from Meadfleet was very helpful and sorted out my query efficiently. Very grateful for making it so easy for me. Thankyou
4 settembre 2025
Non scritta su invito
Risposta di Meadfleet Ltd
Hi Rebecca
Thank you so much for taking the time to leave a review for Mandy.
She will really appreciate your feedback, as do we all as it is great to hear!
Take Care
The Meadfleet Team
I’ve had the pleasure of dealing with…
I’ve had the pleasure of dealing with Mandy, one of the support assistants at Meadfleet. They are always friendly, professional, and incredibly helpful. Mandy Franklin takes the time to listen, responds promptly, and ensures any queries are dealt with efficiently. His/her approachable manner and clear communication make the whole process stress-free. It’s rare to find someone so dedicated and supportive—thank you, Mandy, for consistently going above and beyond!
Regards,
Jeen Raj
3 settembre 2025
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Risposta di Meadfleet Ltd
Hi Jeen
Thank you so much for such a great review for Mandy in our Credit Control Team.
She will really appreciate that you have taken the time to leave a review of the service that she has provided for you.
Our Teams really appreciate all the feedback that our residents provide, so that you once again.
Take Care
The Meadfleet Team
Excellent service
Having contacted Meadfleets account team recently regarding some information I required, I was delighted with the service I received. Special thanks to Mandy in accounts who responded to my query and couldn't have been more helpful.
2 settembre 2025
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Risposta di Meadfleet Ltd
Hi Stephen
Thank you so much for your review for Mandy.
It so great to see your appreciation for the work carried out by our Teams and Mandy will be over the moon that you took the time to leave her such a lovely review.
Thank you once again, it is really appreciated by everyone here at Meadfleet.
Take Care
The Meadfleet Team
Poor maintenance of our site and next…
Poor maintenance of our site and next to no evidence of any work being carried out anywhere on the development.
Today we received a grovelling letter explaining all the things that Meadfleet do not have responsibility for but little explanation of what they are supposed to do. What are we paying for?
We had effective chafer grub treatment carried out on my property early in July and have had no grub damage, why wasn’t this done by Meadfleet?
Yes it has been a dry summer but there is no hosepipe ban in the Severn Trent region.
Lindhurst share a lot of the blame here but I would ask Meadfleet to visit sites managed by other companies to see the difference.
Today’s letter also complains that customers have given negative feedback: this is any consumers right.
The letter is being reported to the Property Ombudsman.
1 settembre 2025
Non scritta su invito
Risposta di Meadfleet Ltd
Hi John
Thank you for your review. We are however disappointed that you are unhappy at this time.
The letter that Meadfleet issued to residents sought to explain the situation on your development and the responsibilities of both the Lindhurst Group and Meadfleet.
The Chafer Grub matter has been fully detailed and a programme of works scheduled in the correct timeframe.
It was clarified by The Environment Agency that your area is indeed in drought and therefore the grass has unfortunately suffered from this.
Take Care
The Meadfleet Team
BE VERY WARY
Appalling company. Like most new estates nowadays maintaining the estate is the normal. Paying over £200 a year on a large estate you would think work would be done and carried out every few weeks . The people who are supposed to cut grass replace dead trees cut hedges and keep it all looking nice what a joke . Sitting in the vans for over an hr before starting work if you can call it that . A quick grass cutting and off They go . Dead trees no replaced hedges not cut even after the nesting season has gone light bulbs not replaced paths not kept in safe conditions the list goes on . Oh and don’t think a quick phone call will work as there isn’t a number to call just an email address so you can never speak to someone. At the end of the day it’s just a money making scheme if by a miracle if any work is done you get a nice bill on top of what you think is included. Be warned if you are thinking of buying a home with meadfleet as the maintenance company stay well clear they are an absolute disaster
29 agosto 2025
Non scritta su invito
Risposta di Meadfleet Ltd
Hi Mr Redfern.
Thank you for taking the time to leave us a review, and we are sorry that you are unhappy.
Unfortunately, we are unable to identify your development, so cannot comment specifically to your concerns. However, our contractors attend the development on a regular basis to carry out works, and their visits are recorded on our internal App for review by our Regional Managers. If they were not visiting the development or not carrying out the required works, your Regional Manager would be able to see this from the App.
If you could contact our Customer Care Team to discuss any concerns that you may have, we would be grateful, as it may be that lighting etc is not under the remit of Meadfleet. However, we are unable to clarify this from your review alone.
Please be assured that should you require a telephone call, this will be actioned should you request this.
Take Care
The Meadfleet Team
It’s a terrible company
It’s a terrible company. Only sending invoices and chasing invoices of course, but no works gets done by them never. Impossible to get emails back or for them to take accountability for anything.
29 agosto 2025
Non scritta su invito
Risposta di Meadfleet Ltd
Hi Klaudia
Thank you for your review.
Unfortunately, we are unable to identify your development from your review or your review name, so we would be grateful if you could contact our Customer Care Team, who will be happy to assist you with any concerns that you may have.
Take Care
The Meadfleet Team
Risposta di Meadfleet Ltd
Hi Elsa
Thank you for your review.
We are sorry that you feel this way, but unfortunately, as we cannot identify you from you review name, we cannot assist you.
If you would like to contact our Customer Care Team, they will be happy to look into any concerns that you may have.
Take Care
The Meadfleet Team
1 star feels generous!
Giving Meadfleet 1 star even feels generous at this stage. The only reason that we still pay our invoices is because we are legally required to. A fact that Meadfleet like to remind us residents of and use to their advantage whenever we dispute or query the invoice breakdowns.
We bought our first home on the Lindhurst Estate in 2021 and were excited by what we were promised. The reality has regrettably been very different and the estate has looked poor throughout this whole duration.
Poorly maintained green spaces, weeds galore and a general lack of care.
Multiple residents and a residents committee have consistently raised concerns regarding these standards, and are constantly dismissed by Meadfleet and their representatives. A new excuse is offered every time…
We saw a glimmer of hope last year when they subcontracted the work to a company called Weedfree. The estate started to look like what we were all promised, however despite disputes from the residents committee this contract was not renewed and was instead offered to a different contractor. This new contractor is as useless as the rest. Appreciate we have had a hot summer, but other new build developments local to us seem to still be well maintained and look presentable.
I’m sure this review will be met with yet more excuses, but enough is enough. Meadfleet need to take some accountability for the condition of our estate.
28 agosto 2025
Non scritta su invito
Risposta di Meadfleet Ltd
Hi Ellie
Thank you for your review, although we are sorry to note that we have not previously had any communication from you in respect of the comments that you have left for us.
We would like to note that we changed the contractors for your development as the previous contractor did not meet their contractual obligations and were seeking to charge additional fees for works that were actually included within the contract price for the Berry Hill development. We chose not to review their contract to protect residents from unfair costs. Your new contractor works to the same contractual hours and terms and please be assured that the decision to change the contractor was done so with residents in mind.
Our contractors attend the development on a weekly basis to carry out the routine maintenance as per their contract. Unfortunately, this summer has presented us with some unusual challenges, with the Environment Agency declaring drought conditions in July of this year across the East and West Midlands, following the driest Spring in 130 years. As a result of this weather, the grassed areas are becoming dry and stressed, despite our regular maintenance of them. We agree that they were green and lush prior to the weather conditions causing the damage that it has.
Our contractors visits are logged on our internal App, so we are fully aware that they attend the development, weekly, as they should.
We are also aware of issues with the Chafer Grubs on the development. These pests can only be treated effectively in the Autumn (September – October), when the soil and weather conditions are suitable. Please be assured that we have a treatment programme scheduled with our contractors which we will be implementing at the correct time.
The play areas on the development remain the responsibility of the Lindhurst Group at this time, as due to remedial actions, we have not taken these into management as yet. Therefore, all inspections, maintenance and insurance requirements remain with the Lindhurst Group.
We would also like to clarify that the roads, lighting and also any bus stops on the development, which may contain weeds etc, or not installed or are not working, are not Meadfleet’s responsibility and remain under the responsibility of the Lindhurst Group until formal adoption.
Take Care
The Meadfleet Team
Poorly maintained estate.
Edit to respond to your reply: how can you justify blaming the summer when not a single persons front lawn looks as bad as the grassy areas on the estate? I am also not just referring to the weeds in the pavement cracks, they are also all over the grass, along with nettles and thorns that make it dangerous for children. I have been at home all summer and I can’t say I’ve seen anyone on the estate maintaining these areas and neither have the many neighbours that I’ve spoken to. The fact is you are providing us with an extremely subpar service and charging us premium prices for it. It is in your interest to resolve this as residents are getting more and more frustrated.
The grassy areas on the estate are very poorly maintained. There are weeds everywhere, and much of the grass is dry and patchy. In previous years we were told dry weather was to blame, but when a different landscaping contractor was looking after the estate, everything looked lovely and well kept. Sadly, the standard has gone drastically downhill since then, and it’s unclear what we’re actually paying for.
28 agosto 2025
Non scritta su invito
Risposta di Meadfleet Ltd
Hi Sophie
Thank you for taking the time to share your feedback. We are sorry to hear that you are unhappy, and we would like to offer some clarification on the points that you have raised.
Firstly, this summer has presented us with some unusual challenges, with the Environment Agency declaring drought conditions in July of this year across the East and West Midlands, following the driest Spring in 130 years. As a result of this weather, the grassed areas are becoming dry and stressed, despite our regular maintenance of them. We agree that they were green and lush prior to the weather conditions causing the damage that it has.
We are also aware of issues with the Chafer Grubs on the development. These pests can only be treated effectively in the Autumn (September – October), when the soil and weather conditions are suitable. Please be assured that we have a treatment programme scheduled with our contractors which we will be implementing at the correct time.
With regards to your concerns relating to the play areas, these remain the responsibility of the Lindhurst Group at this time, as due to remedial actions, we have not taken these into management as yet. Therefore, all inspections, maintenance and insurance requirements remain with the Lindhurst Group.
We would also like to clarify that the roads, lighting and also any bus stops on the development, which may contain weeds etc, or not installed or are not working, are not Meadfleet’s responsibility and remain under the responsibility of the Lindhurst Group until formal adoption.
e would like to note that we changed the contractors for your development as the previous contractor did not meet their contractual obligations and were seeking to charge additional fees for works that were actually included within the contract price for the Berry Hill development. We chose not to review their contract to protect residents from unfair costs. Your new contractor works to the same contractual hours and terms and please be assured that the decision to change the contractor was done so with residents in mind.
We have written again to all residents on the Berry Hill development with a refresher on the breakdown of responsibilities between Meadfleet and the Lindhurst Group.
Take Care
The Meadfleet Team
Take the money and do nothing.
This company are like the government. Force people to pay money for a service which is never done.
I have lived on the Lindhurst Estate for nearly 6 years and every year they come up with a new excuse why the green areas are not looked after and in the poor state they are.
If they where just a normal landscape gardening business they would not get paid or work from anyone.
28 agosto 2025
Non scritta su invito
Risposta di Meadfleet Ltd
Hi Craig
Thank you for your review and feedback. We are sorry that you are unhappy, so would like to clarify some points with you.
Firstly, this summer has presented us with some unusual challenges, with the Environment Agency declaring drought conditions in July of this year across the East and West Midlands, following the driest Spring in 130 years. As a result of this weather, the grassed areas are becoming dry and stressed, despite our regular maintenance of them. We agree that they were green and lush prior to the weather conditions causing the damage that it has.
Meadfleet took handover of this development in 2022, so we have not managed the development for 6 years.
We have written again to all residents on the Berry Hill development with a refresher on the breakdown of responsibilities between Meadfleet and the Lindhurst Group.
Take Care
The Meadfleet Team
Waste of money
Poor management. We spend more money on overheads than we do the work being carried out. We’re even being fleeced into paying two different bills because of where we live. It doesn’t make sense to pay one bill for the rest of the estate and another for a small patch of grass on the plot we live. Really feel as though we’re being conned out of money each time we get a bill through. They have an excuse for everything and will always pass things off as not being in their remit yet the bills we get aren’t cheap.
28 agosto 2025
Non scritta su invito
Risposta di Meadfleet Ltd
Hi RT
Thank you for your review and we are sorry that you are unhappy at this time.
Meadfleet were appointed by the Lindhurst Group as the management company for the Berry Hill development, this was notified to all homeowners by your conveyancers as part of the purchase process and a Deed of Covenant. The Deed of Covenant contains the charging structure for the development, so we are sure that you are aware of our charges, for such a large development. The Avant owners, at the request of Avant Homes, have 2 Deeds of Covenant that they entered into. This was not at the request of Meadfleet, it was a decision taken by the developer for your property.
We would like to confirm that Meadfleet’s contractors visit the development on a weekly basis, at which time they log all their visits and photographs on our internal App. There are areas on the development that are not maintained by Meadfleet, relating to the play areas, as these remain the responsibility of the Lindhurst Group at this time, and any broken equipment will be down to them to repair or replace. We have not taken these into management as yet due to the remedial works required, but can confirm that all inspections, maintenance and insurance requirements remain with the Lindhurst Group.
We have written again to all residents on the Berry Hill development with a refresher on the breakdown of responsibilities between Meadfleet and the Lindhurst Group.
Take Care
The Meadfleet Team
As magnificent as always best customer…
As magnificent as always best customer care.
28 agosto 2025
Non scritta su invito
Risposta di Meadfleet Ltd
Hi Audrey
Thank you so much for taking the time to leave us a review, it really is appreciated for all of our hard working teams here at Meadfleet.
Take Care
The Meadfleet Team
Meadfleet - please make changes and stop lying
‘Maintenance’ of the Lindhurst estate in Mansfield is non-existent and it’s laughable seeing Meadfleet respond to other reviews who publicly out them for not attending the site, by stating that they ‘attend weekly’. Many of us work from home every day and can honestly say this is a lie - if it is ‘recorded on an app’ then your staff are falsifying these records. Many of us have clear views of the green spaces you are contractually obliged to maintain so will not be told that we cannot see or have missed them. Unless all they are doing is driving round the estate and then leaving. There is zero maintenance of any suitable standard, dangers to residents abd children from nettles/thistles/overgrown weeds, the honest reviews on here are being reported as ‘defamatory’ in attempt to remove them, and Meadfleet’s replies are substandard and not true.
Meadfleet - instead of wasting your time trying to cover yourselves and reply to the residents who are frankly fed up of paying a substantial fee for inadequate services, please try and make a change to the way your contractors work. We deserve to live in an area which we were promised.
28 agosto 2025
Non scritta su invito
Risposta di Meadfleet Ltd
Dear Alex
Thank you so much for your review, we are sorry that you are unhappy and we would like to clarify some points with you.
Firstly, this summer has presented us with some unusual challenges, with the Environment Agency declaring drought conditions in July of this year across the East and West Midlands, following the driest Spring in 130 years. As a result of this weather, the grassed areas are becoming dry and stressed, despite our regular maintenance of them. We agree that they were green and lush prior to the weather conditions causing the damage that it has.
We are also aware of issues with the Chafer Grubs on the development. These pests can only be treated effectively in the Autumn (September – October), when the soil and weather conditions are suitable. Please be assured that we have a treatment programme scheduled with our contractors which we will be implementing at the correct time.
Meadfleet’s contractors visit the development on a weekly basis, at which time they log all their visits and photographs on our internal App. Visits are time and date stamped so that we are fully aware of when are contractors visit the development.
With regards to your concerns relating to the play areas, these remain the responsibility of the Lindhurst Group at this time, as due to remedial actions, we have not taken these into management as yet. Therefore, all inspections, maintenance and insurance requirements remain with the Lindhurst Group.
We are working hard to address all concerns raised for the residents and a letter to all residents on the Berry Hill development has been issued with a refresher on the breakdown of responsibilities between Meadfleet and the Lindhurst Group.
Take Care
The Meadfleet Team
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