Speirs Gumley Recensioni 130

TrustScore 4 su 5

4,1

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

From start to finish I’ve found Speirs Gumley easy to deal with and super professional. Their communication around costs, charges and plans for the estate I live on are clear and detailed. I find... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Olivia has always been very friendly, polite and professional…..in dealing with any queries, problems we’ve had.

L'azienda ha risposto

Valutata 1 stelle su 5

Terrible company. Issues never get dealt with despite repeated emails, unble to manage the development over what should be simple things to control. They don't come out to inspect the development in... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I contacted the property manager to let them know the gutter cleaning company had missed some grass growing inside one of the downpipes. The very next day, the company returned and fixed the problem,... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Azienda per la gestione delle proprietà immobiliari
  2. Ispettore immobiliare per il settore commerciale
  3. Consulente immobiliare

Scritti dall'azienda

Speirs Gumley are Residential and Commercial Property Management Specialists with our Head Office based in Glasgow. Our modern approach is balanced with the traditional values we have forged from over 195 years of experience in the property industry. We invest in innovative technology to deliver outstanding service without losing sight of our core values. Please call 0141 332 9225 for more information.


Informazioni di contatto

4,1

Molto buono

TrustScore 4 su 5

130 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 78% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Olivia has always been very friendly

Olivia has always been very friendly, polite and professional…..in dealing with any queries, problems we’ve had.

8 aprile 2026
Logo di Speirs Gumley

Risposta di Speirs Gumley

Good Afternoon Margaret,

Thank you for taking the time to leave us a review. We are delighted to hear you've been happy with the service from Olivia and will make sure to pass on your kind feedback to her.

Kind Regards,

Speirs Gumley

Valutata 1 stelle su 5

Terrible experience

Terrible service
They are all after your money, this people will add £40 to your bill if they had to remind you for any reason.

13 aprile 2026
Non scritta su invito
Logo di Speirs Gumley

Risposta di Speirs Gumley

Good Afternoon,

When we issue your common charges invoice to you, we note the payment terms on it. Our Written Statement of Services also outlines any fees due if common charges invoices remain unpaid.

Kind Regards,

Speirs Gumley

Valutata 5 stelle su 5

There was a leak from above flats

There was a leak from above flats. They acted quickly when I notified them it was coming into my flat

1 aprile 2026
Logo di Speirs Gumley

Risposta di Speirs Gumley

Good Afternoon,

Thank you for taking the time to leave us a review. We're please to hear we could help with resolving the leak into your property.

Kind Regards,

Speirs Gumley

Valutata 5 stelle su 5

Blocked Downpipe

I contacted the property manager to let them know the gutter cleaning company had missed some grass growing inside one of the downpipes. The very next day, the company returned and fixed the problem, so the response from Speirs Gumley was fantastic.

2 aprile 2026
Logo di Speirs Gumley

Risposta di Speirs Gumley

Good Afternoon,

Thank you for taking the time to leave us a review, we're delighted to hear we were able to sort the issue with the missed grass cutting quickly for you, we appreciate your feedback.

Kind Regards,

Speirs Gumley

Valutata 5 stelle su 5

From start to finish I’ve found Speirs…

From start to finish I’ve found Speirs Gumley easy to deal with and super professional. Their communication around costs, charges and plans for the estate I live on are clear and detailed.

I find having them managing the factoring a comfort and protection of fairness to all.

27 marzo 2026
Logo di Speirs Gumley

Risposta di Speirs Gumley

Good Afternoon,

Thank you for taking the time to leave us a review, we're so pleased to hear you've found it easy to deal with our team and that we can give you peace of mind when it comes to your property.

Kind Regards,

Speirs Gumley

Valutata 5 stelle su 5

Changing Lock

The person I spoke with, Olivia Beaton, dealt promptly with the problem at my flat.

19 marzo 2026
Logo di Speirs Gumley

Risposta di Speirs Gumley

Good Morning,

Thank you for taking the time to leave us a review, we'll make sure to pass on your feedback to Olivia.

Kind Regards,

Speirs Gumley

Valutata 5 stelle su 5

Response right away

Response right away. Excellent service.
New lock fitted within a couple of days.
Couldn’t ask for better.

18 marzo 2026
Logo di Speirs Gumley

Risposta di Speirs Gumley

Good Morning,

Thank you for taking the time to leave us a review, we're delighted to hear your positive feedback.

Kind Regards,

Speirs Gumley

Valutata 1 stelle su 5

Not great service

Constantly having to chase to get an answer. Contacted them over 4 weeks to get some answers in relation to factoring bills. Still have not got to the bottom of it.

20 marzo 2026
Logo di Speirs Gumley

Risposta di Speirs Gumley

Good Afternoon,

Thank you for taking the time to leave us a review. We appreciate your feedback.

Kind Regards,

Speirs Gumley

Valutata 5 stelle su 5

Outstanding service and support

It’s less the company and more about one of the property managers - Susie Robertson. A company is only as good as the people who work for it and having dealt with a few property managers over the years, Susie was a breath of fresh air. Her communication was excellent and her help to me was second to none. She is a great ambassador for the company.

18 marzo 2026
Non scritta su invito
Logo di Speirs Gumley

Risposta di Speirs Gumley

Hi J B,

Thank you for taking the time to leave us a review, and for your wonderful feedback on Susie. We're delighted to hear you've had a great service from Susie and we'll make sure to pass on your kind words to her.

Kind Regards,

Speirs Gumley

Valutata 5 stelle su 5

Suzie Ralph has been a great help…

Suzie Ralph has been a great help navigating us through our roof repair. Always pleasant and knowledgeable.

5 marzo 2026
Logo di Speirs Gumley

Risposta di Speirs Gumley

Good Afternoon Anne,

Thank you for taking the time to leave us a review, we're delighted to hear your feedback and will make sure to pass it on to Suzie.

Kind Regards,

Speirs Gumley

Valutata 5 stelle su 5

Very helpful staff

Very helpful staff. Responded to my email requests very rapidly, and provided exactly what I needed.

20 febbraio 2026
Logo di Speirs Gumley

Risposta di Speirs Gumley

Good Afternoon Andrew,

Thank you for taking the time to leave us a review, we're so pleased to hear you're happy with our service.

Kind Regards,

Speirs Gumley

Valutata 4 stelle su 5

Listened to me

2 marzo 2026
Logo di Speirs Gumley

Risposta di Speirs Gumley

Good Afternoon,

Thank you for taking the time to leave us a review, we appreciate your feedback.

Kind Regards,

Speirs Gumley

Valutata 5 stelle su 5

Happy with Speirs Gumley

Any time I contact Speirs Gumley with any issue weather it’s pedestrian lights or a broken fence they have been very prompt in responding as well as a solution

23 febbraio 2026
Logo di Speirs Gumley

Risposta di Speirs Gumley

Good Morning Ed,

Thank you for taking the time to leave us a review, we're so pleased to hear you're happy with our service.

Kind Regards,

Speirs Gumley

Valutata 5 stelle su 5

When you phone all the staff

When you phone all the staff are all very helpful and Suzanne Ralph is so understanding and so nice to talk too

26 febbraio 2026
Logo di Speirs Gumley

Risposta di Speirs Gumley

Good Morning Christine,

Thank you for taking the time to leave us a review, we'll make sure to pass on your lovely feedback to Suzanne.

Kind Regards,

Speirs Gumley

Valutata 5 stelle su 5

I had a very positive experience with…

I had a very positive experience with Olivia Beaton in your Glasgow office. She took my first call quickly. Her manner was friendly, polite and professional. Olivia understood exactly what was required and acted upon my request immediately.

24 febbraio 2026
Logo di Speirs Gumley

Risposta di Speirs Gumley

Good Morning Victor,

Thank you for taking the time to leave us a review. We're delighted to hear how pleased you were with the service from Olivia, we'll make sure to pass on your feedback to her.

Kind Regards,

Speirs Gumley

Valutata 1 stelle su 5

Admin fee for final bill

Was shocked when i found out we had to pay 120 pounds for a final bill going to the lawyer after we sold our house.Paid our bill every month without fail. Was told it was an admin fee just for sending the final bill and closing the account.

5 dicembre 2025
Non scritta su invito
Logo di Speirs Gumley

Risposta di Speirs Gumley

Good afternoon,

We're sorry to hear you were shocked at the apportionment fee related to your recent house sale, you should have been made aware of this by the solicitor handling the sale for you.

We also highlight in our Written Statement of Services that when you sell your property; "Your Solicitor will write to us requesting details of; your typical annual maintenance costs, proposed repairs, warranties, insurance information and confirmation that we will apportion charges between you and the purchaser. This is not part of our core management service and a ‘sales information and apportionment fee’ will apply which will be notified to your solicitor during the conveyancing process."

Kind Regards,

Speirs Gumley

Valutata 5 stelle su 5

good communication with Speirs Gumley staff

staff very friendly and helpful. phone answered promptly and transferred to another member of staff. staff knowledgeable about issue raised

12 febbraio 2026
Logo di Speirs Gumley

Risposta di Speirs Gumley

Good Morning Peter,

Thank you for taking the time to leave us a review. We're really pleased to hear your feedback.

Kind Regards,

Speirs Gumley

Valutata 5 stelle su 5

Swift and we’ll researched response to…

Swift and well researched response to my question.

17 febbraio 2026
Logo di Speirs Gumley

Risposta di Speirs Gumley

Good Morning Allan,

Thank you for taking the time to leave us a review. We're really pleased to hear your feedback.

Kind Regards,

Speirs Gumley

Valutata 5 stelle su 5

Olivia responded to my enquiry very…

Olivia responded to my enquiry very quickly

18 febbraio 2026
Logo di Speirs Gumley

Risposta di Speirs Gumley

Good Morning Paul,

Thank you for taking the time to leave us a review. We're delighted to hear you're happy with the service from Olivia, we'll make sure to pass on your feedback.

Kind Regards,

Speirs Gumley

Valutata 5 stelle su 5

New projects

An excellent start to the first of a few projects in Kirklee Grove.
Olivia Beaton representing Speirs Gumley.

18 febbraio 2026
Logo di Speirs Gumley

Risposta di Speirs Gumley

Good Morning Mr Wright,

Thank you for taking the time to leave us a review. We're delighted to hear you're happy with the service from Olivia, we'll make sure to pass on your feedback.

Kind Regards,

Speirs Gumley

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più