Shocked i’ve never noticed how many bad reviews they had. Used them for years but had a problem with their vanilla as it tasted different, emailed, had a swift reply asking for batch number then heard... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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Great customer service and delivery, but their protein powders are full of amino fillers for nitrogen spiking (leucine, taurine, creatine), rather than actual protein. I only found this out recently a... Leggi di più
Had left a 5 star review on matrix nutrition website but can't ammend it. After opening a tub of whey protein realised they must of changed the ingredients. Not what it was 6 months ago,probably won't... Leggi di più
Purchased the Anabolic Gold protein powder. On reflection, a very low quality protein blend with cheap added amino acids to boost nitrogen content and inflate protein percentage. Would do the job as a... Leggi di più
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Beware- there next day delivery is not next day, still waiting 10 days later
Tuesday I wanted to order a bundle by next day delivery so I did not need to go to the shop to purchase any so I did, come Friday there is no delivery or tracker number so I had to go to another supp shop to buy another bundle so I could start my diet/training plan. Monday Matrix advised me that the courier had LOST all there deliveries and that they would be sending another bundle out but it has now been 10 days since I originally ordered and still no delivery. this was my first time using Matrix and maybe my last depending on the quality of the products but at the minute I can not even review the products.
Careless services
I have placed an order a week ago, since then i got no information about my delivery, only after 4 days i have received an email that i have missed the delivery. Been given a number to contact, then they said that the reference does not match with the post code, finally after plenty of hasle calls i managed to re-arange the delivery, and i clearly asked them leave in the shop next door. They agreed that, and again received an email that i have missed the parcel because i was not at home. Asked then for a full refund. Whats the purpose of using delivery service which is worse than the post office? Cant even arange properly. So after a week of waiting for my products, got disapointed their services and will look for other products on diferent online shop. Shame on you guys with such a sh** service.
Pleased with the products & service
I live in Denmark and don't have local access to as many products as are available in the UK. I've been ordering from Matrix Nutrition for a few years and have always been pleased with their products and service.
I made a mistake when placing my last order but they were able to cancel the order with no hassle so I could place the correct order. I think it's a bit off that they charge for customer service calls, but that's not enough to cost them a star. They're completely up front about it, though I don't quite understand the rationale of charging for something that's part of the cost of doing business. Their products aren't cheap enough to warrant such a charge.
I placed an order for next day only to…
I placed an order for next day only to be told i will have wait 4days till i get my product the items themselves are fine its just the delivery service they use 4 days wait is abit of a joke when you pay for next day i wont be shopping here again just go to the shops saves alot of stress and hassle
Save your money and get better quality.
They don’t tell you if you have to ring them because THEY messed up your order, you’ll be charged to ring. They don’t tell you if you want to stop them sending you annoying texts every 5 minutes YOU get charged, they try and get you to buy on their over priced website yet they’re cheaper on THEIR eBay. They use createne to supplement their protein. Save your money and buy better quality.

Risposta di Matrix Nutrition
My favourite
Great products, great prices.
Delivery was quick.
I definitely recommend.
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