Marshams Recensioni 

1981
TrustScore 4.5 su 5

4,3

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Valutata 1 stelle su 5

Bought a car from them less than a year ago, issues from the start, it wasn't even MOT'd or cleaned when I went to pick it up. Aircon broken, and then experienced complete brake failure in April du... Leggi di più

Valutata 5 stelle su 5

Excellent all round. Marshams have found the sweet spot between traditional used car sellers (that can lack enthusiasm) and a modern feel without leaving you feeling like cattle (as some of the larg... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Matthew was an absolute pleasure to deal with. We knew the vehicle we wanted and from a phone call 45 minutes before we arrived he had the vehicle washed and ready for us. Then when we decided to... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

So grateful to Matt for all the help, advice and support in securing the seamless part-exchange and subsequent purchase of a Chrylser Grand Voyager this past week. So reassuring to actually find someo... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Rivenditore di auto
  2. Officina di autoriparazioni
  3. Centro revisioni per auto
  4. Servizio auto
  5. Servizio di cambio dell'olio

Informazioni fornite da varie fonti esterne

Used cars for sale in Maidstone & Kent at Marshams Car Sales. Competitive finance deals, part exchanges welcome, call now! 01622 200100


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Non ha risposto alle recensioni negative ricevute

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,3

Tutte le recensioni

(1981)

2 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Thank you to James who sold me a great…

Thank you to James who sold me a great car as well as making the process smooth and simple. I’ll definitely be coming back when I need a new car. Amazing service and staff.

16 settembre 2023
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Risposta di Marshams

Hi Chloe,
Thank you for taking the time to detail your experience and the great 5 star review. I will forward your positive comments back to the team.

Valutata 5 stelle su 5

Seamless part-exchange and purchase.

So grateful to Matt for all the help, advice and support in securing the seamless part-exchange and subsequent purchase of a Chrylser Grand Voyager this past week. So reassuring to actually find someone in the car sales business who you feel you can trust by both their words and action. Should not overlook the maintenance support staff in preparing the car ready for collection. Perfect, so grateful, thank you.

18 settembre 2023
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Risposta di Marshams

Hi Nick,
Thank you for this amazing 5 star review. I will forward your great comments on to the sales and prep teams.

Valutata 5 stelle su 5

Rupert was very professional

Rupert was very professional, helpful and friendly. Nice relaxed atmosphere and no pressure

16 settembre 2023
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Risposta di Marshams

Hi,
Thanks you for taking the time to detail your experience and the great 5 star review.

Valutata 5 stelle su 5

Matt sold me a great car

Matt sold me a great car, at a great price, with great service. The whole process was so simple and I'll definitely be looking here again when i buy another car!

9 settembre 2023
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Risposta di Marshams

HI Calvin,
Thank you for the great 5 star review.
I will forward you positive comments on to the sales team.

Valutata 5 stelle su 5

The most straightforward

The most straightforward, simple experience in buying a car I have ever experienced.

From notifying my interest in the car, to the test drive and completion of the finance, it was all very well explained and the guidance was exceptional.

Buying a car can be a daunting task, but Rupert made me feel like it was as simple as buying food shopping.

Will return in the future for my next car.

5 stars.

13 luglio 2023
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Risposta di Marshams

Hi Rose,
Thank you for the amazing 5 star review

Valutata 5 stelle su 5

Very happy, great experience with Marshams

I bought a used car from Marshams. The car was exactly as described and was prepared to a high standard. I dealt with Rupert who was friendly and very professional throughout the whole process. I would highly recommend Marshams

18 agosto 2023
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Risposta di Marshams

HI,
Thank you for the great 5 star review

Valutata 5 stelle su 5

I purchased a car from Marshams 2 days…

I purchased a car from Marshams 2 days ago. The whole process from start to finish was very good. Staff were friendly and James was very helpful. I am happy with the car I bought and the description of the car was accurate.

11 agosto 2023
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Risposta di Marshams

HI,
Thank you for the great 5 star review

Valutata 5 stelle su 5

Ssangyong turismo

We recently bought a Ssangyong turismo from Marshams, Matt was the sales man, he was amazing, answer all our question,

Highly recommend!

5 agosto 2023
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Risposta di Marshams

Hi Justin,
Thank you for the great 5 star review

Valutata 5 stelle su 5

Great car buying experience

Brought a car today off mark very professional car was fantastic brought and drove away same day would definitely recommend this place

29 luglio 2023
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Risposta di Marshams

HI,
Thank you for the great 5 star review

Valutata 5 stelle su 5

Very happy today with this garage for…

Very happy today with this garage for their help changing my car. They were so helpful and polite and made the process so easy. Thank you for trusting us and making our choice of vehicle smooth. Will definitely use them again and would recommend this garage to anyone who is looking for a new car. Thank you
Amanda & Mark

28 luglio 2023
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Risposta di Marshams

Hi,
Thank you for this amazing 5 star review

Valutata 1 stelle su 5

warranty job not as expected

I went for a warranty job as their was a fault with my car and to do the job they had to weld and this cost me when it should have been under warranty

25 luglio 2023
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Risposta di Marshams

Hi,
I am disappointed that you are not fully satisfied with the outcome of your vehicle repair.
Unfortunately welding and exhaust systems are not covered by the car care plan warranty.
However I am pleased that the vehicle is now functioning correctly.

Valutata 5 stelle su 5

This is the 4th car our family has had…

This is the 4th car our family has had from this dealer. The last 3 we dealt with Rupert the salesman who was very friendly and helpful and we came away happy with another good deal.

22 luglio 2023
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Risposta di Marshams

Hi David,
Thank you for your continued support and 5 star review

Valutata 1 stelle su 5

Extremely unprofessional stuff

Extremely unprofessional stuff. Booked 3 weeks ago, just to be told there is no noise coming out from my car. So I had to actually go and show the guy the noise coming from behind my tires when you move them. Waited 6 HOURS to be told they can't do anything about it...

19 luglio 2023
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Risposta di Marshams

Hi Gaiina,
Please accept out apologies that we could not replicate the noise quickly and this led to a delay in identifying the noise and problem. Unfortunately we were unaware that you had to kick the wheel with your foot from the side of the vehicle to replicate the noise that you had experienced. However once you demonstrated this for us. We then quickly identified the cause as movement of the brake pads in the carrier.
Having spoken with the service team they are speaking with Mazda to ascertain if shims are available to reduce the movement.
We are sorry that on this occasion you are unhappy with the service Marshams has provided.

Valutata 5 stelle su 5

Excellent customer service from Rupert…

Excellent customer service to name Rupert amazing lovely salesman.
Didn't Rush us listened to what we wanted and dealt swiftly getting the car we wanted and purchased
Happy friendly Rupert 😀 Very honest and trustworthy, previously only brought cars from him.

18 luglio 2023
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Risposta di Marshams

HI Mary,
Thank you for the amazing 5 star review

Valutata 5 stelle su 5

Good review!

just now
NEW
I had an amazing experience with Marshams following a terrible experience with a well known car dealership. They were friendly, contactable, helpful and good for anyone with any car experience. I felt comfortable and safe with my car purchase and I didn’t feel stupid asking any question. My car was kept in great condition and had proper service checks. All documentation was given to me and I was also able to test drive the car ahead of time. Rupert was so friendly and would follow up on anything which we had agreed. Highly recommend!

30 giugno 2023
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Risposta di Marshams

HI,
Thank you for taking the time to detail your experience and leave this great 5 star review

Valutata 5 stelle su 5

Excellent knowledge and customer service

Excellent customer service from start to finish. I mostly dealt with Jason who was brilliant at explaining things to me and making a nightmare situation with my car seem more manageable. Highly recommend and I’ll definitely be a returning customer.

10 luglio 2023
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Risposta di Marshams

Hi Connie,
Thank you for taking the time to detail your experience and leave this great 5 star review.
I will make sure to forward your comments onto the team.

Valutata 5 stelle su 5

Top notch from start to finish!

Top notch from start to finish!

I have to say my experience was fantastic, from first contact to last, a little delay due to the finance provider but totally out of Matthew’s hands, he was brilliant!
Great car, great price, great service and they even did some paintwork I requested prior to collection.

Thanks Matthew and team, stellar job, I’m a very happy man 👌🏻

7 luglio 2023
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Risposta di Marshams

Hi Ian,
Thank you for the amazing 5 star review.

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