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Scopri cosa dicono le persone

Valutata 1 stelle su 5

Contrary to their response I DID NOT recieve anything CLOSE to a satisfactory resolution. Despite sending muliple photos and videos to the ALL FAULTY and broken machine. It is now in the hands of p... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

DO NOT ORDER from this business. My order arrived weeks late without any communication as to why. The hair was so thin and knotted it was unusable. I repeatedly tried contacting customer service... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I have used this company many times. I use tape in extensions, they are quality extensions, price is fantastic, shipped and delivered in a timely manner and always as described! 5 stars!!!

Valutata 5 stelle su 5

I order quite frequently since discovering the website, they are much more affordable than ones you find on Amazon. Better quality also. I purchase 24 inch black extensions and sometimes some blonde o... Leggi di più

Dettagli dell'azienda

  1. Esperto di extension per capelli
  2. Salone da parrucchiere

Scritti dall'azienda

Customer Service Working Time: 9 a.m. to 6 p.m., Monday–Friday Rest on Saturday and Sunday Times Will Vary When Meet Special Case MarketHairExtension is committed to offering the best hair products. MarketHairExtension has provided hundreds of customers with superior quality hair and won worldwide acclaims. We are very involved in the process of selecting great products that perform exceptionally well. All of our hair products are 100% remy human hair without aciding. We strive to give you the best advise and tips as we believe our continued growth depends on our commitment to passionately work to surpass your expectations every time you shop with us.


Informazioni di contatto

3,5

Nella media

TrustScore 3.5 su 5

407 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 77% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Contrary to their response I DID NOT…

Contrary to their response I DID NOT recieve anything CLOSE to a satisfactory resolution. Despite sending muliple photos and videos to the ALL FAULTY and broken machine.
It is now in the hands of paypal.
This company should be ashamed of themselves.

24 febbraio 2026
Non scritta su invito
Logo di Markethairextension

Risposta di Markethairextension

Dear J. Spriggs

We’re truly sorry for your experience and understand your frustration.
We did review your photos and videos and offered solutions for the hair (replacement or refund). Regarding the 6D machine, all units are tested before shipping, but we are still willing to further check and assist.

Please note there may have been a slight delay in our response due to the weekend, but your case is important to us.

We see this has been escalated to PayPal, and we will fully cooperate to resolve it fairly. You’re also welcome to contact us directly at customerservice@markethairextension.com, and we will prioritize your case.

Valutata 5 stelle su 5

Quality every rime

I have used this company many times. I use tape in extensions, they are quality extensions, price is fantastic, shipped and delivered in a timely manner and always as described! 5 stars!!!

13 marzo 2026
Non scritta su invito
Valutata 1 stelle su 5

AVOID THIS SCAM

DO NOT ORDER from this business. My order arrived weeks late without any communication as to why. The hair was so thin and knotted it was unusable. I repeatedly tried contacting customer service via email and the online chat. They ignore my emails and cut the chat off when they find out I want a refund.

Stay well clear of this business.

EDIT: still ignoring my emails despite the fake response on here.

Hair is NOT human hair as advertised.

21 febbraio 2026
Non scritta su invito
Logo di Markethairextension

Risposta di Markethairextension

Dear Samantha,

We are genuinely sorry to hear that your experience did not meet expectations. This is never the standard we aim to deliver.

While shipping delays can occasionally occur due to customs processing or peak logistics periods, we fully understand how frustrating it can feel when communication does not meet expectations. For that, we sincerely apologize.

Regarding the product quality, our hair extensions go through quality checks before dispatch, and concerns such as excessive thinning or tangling are not typical of our products. That said, if any item does not meet your expectations, we absolutely accept returns and provide refunds in accordance with our return policy.

We take feedback seriously and would never intentionally ignore a customer seeking assistance. We have reached out to you directly to resolve this matter as quickly as possible. If you are still willing, please contact us at customerservice@markethairextension.com
with your order number so we can prioritize your case immediately.

We remain committed to improving our service and ensuring every customer feels heard and supported.

Kind regards,
Jacky
Customer Support Team

Valutata 5 stelle su 5

I have ordered from here for years up…

I have ordered from here for years up to maybe 6 years ago. I would get ponytail pieces and clip ins. Prices are way cheaper than alot of retails and it's good quality m just ordered another pair of curly clipons as I haven't ordered in a long time. Exited to receive this. Thank you!

19 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

Testimony

I’ve trusted Market Hair Extensions for over 10 years, and they’ve never disappointed me. I’ve worn different types of their extensions, and the hair quality is always beautiful and long-lasting. It’s rare to find extensions that are both affordable and durable, but this brand delivers every time. Highly recommended

14 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

Indian hair extension

Indian hair extension, Very good quality this year went with 9 pieces of hair and white blonde hair 34 inches to dye it pink last year was 10 pieces bleach blonde so changed it up this year to white blonde you would really get the 12 month mark out of them if you treat them like the way you treat your own hair even longer would recommend white blonde if your going for a red pink blue colourful colours

10 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

I love Markethairextension

I love Markethairextension as I always find the perfect colour match. I have used different hairextension products over the last 15 years and have always received high quality and good customer service. Have recommended this page to friends and will continue to shop here.

16 ottobre 2025
Non scritta su invito
Valutata 2 stelle su 5

So unhappy

After buying for several years, the batch I received was very tangled and had a ton of split ends. My hair looked awful. I contacted customer service and after a few messages back and forth and providing photos, I was completely ignored. I have yet to receive a refund or replacement and think this company is a little scammy in its practices. Will be going somewhere else from now on.

21 luglio 2025
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Risposta di Markethairextension

Dear Customer,

We’re truly sorry to hear about your recent experience — this is definitely not the level of quality or service we aim to provide. Our customer care team takes all feedback seriously, and we’d really like to make things right for you.

Could you please contact us again at customerservice@markethairextension.com
with your order number? We’ll personally look into your case and arrange a suitable solution — whether that’s a replacement or refund — as soon as possible.

We value all our long-term customers deeply and continuously work to improve both our product quality and communication. Thank you for bringing this to our attention and giving us the opportunity to do better.

Warm regards,
Jacky – Customer Care Team

Valutata 5 stelle su 5

Best hair ever :)

Have been buying hair from MHE for years, always receive the best hair!! It last for so long aswell!! The 30inch is my favourite will be getting more soon :)

26 settembre 2025
Non scritta su invito
Valutata 1 stelle su 5

I’m so upset again with your product

I’m so upset again with your product. I just got installed 100 pieces to add to my already existing extensions and they have all fallen out within a week. Continuously, I receive faulty product, or wrong coloured hair etc
I am out hundreds of dollars again due to bad product and I’m appalled

21 maggio 2025
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Risposta di Markethairextension

Dear Brittany,

Thank you for reaching out, and I’m truly sorry to hear how frustrated you are. We completely understand how upsetting this situation must be — especially after spending time and money on your installation.

Based on your description and the photo, it seems likely that the issue may be due to the beads not being clamped tightly enough during installation, which can sometimes cause the extensions to slip out. The hair itself still appears in wearable condition, and can absolutely be reinstalled with new beads.

We recommend having your stylist replace the beads and reinstall the extensions.
By the way, our return and replacement are guaranteed.

Lucia

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