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Scopri cosa dicono le persone

Valutata 1 stelle su 5

Their new mini flashlight with non replaceable bulbs are crap. Both that I bought lost the negative contact at the bulb end after minimal use. The older version before the usual made to break down upg... Leggi di più

Valutata 1 stelle su 5

Mir wurde eine nachweislich gebrauchte Lampe geschickt, Bilder und Zeugennachweise liegen vor. Der Firmeninhaber Andreas Lebherz reagiert arrogant und nicht verständnisvoll oder entschuldigend sonde... Leggi di più

Valutata 1 stelle su 5

My flashlight, brand new, less than an hour use, two sets of fresh batteries, no misuse, started cutting off inexplicably. My first warranty email went completely unanswered. My second email was less... Leggi di più

Valutata 5 stelle su 5

LED torch went pants up. Quick email, return, replacement promptly received. Rare and very welcome slice of customer service excellence in this day and age.

Dettagli dell'azienda

  1. Negozio di elettronica

Informazioni fornite da varie fonti esterne

Maglite.com is the official web site of Mag Instrument, Inc., manufacturer of the legendary Maglite Flashlight.


Informazioni di contatto

2,0

Scarso

TrustScore 2 su 5

21 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 1 stelle su 5

Their new mini flashlight with non…

Their new mini flashlight with non replaceable bulbs are crap. Both that I bought lost the negative contact at the bulb end after minimal use. The older version before the usual made to break down upgrade was great. Now I'd say don't waste your money.

26 gennaio 2026
Non scritta su invito
Valutata 1 stelle su 5

SCAM warranty - broken charger sent

Bought four mag lights. One charger didn't work. The company does not stand by their warranty. They require you to send in the broken piece at your cost, so they can review to see if it warrants a return. Reached out to support and management only to be given the runaround with a ton of questions and waste of time. Will never purchase from them again.

28 settembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Kann ich Empfehlen

Herr Andreas Lebherz hat mir Super nett weitergeholfen.
Ich hatte eine alte Mag-Lite und konnte den Schraubdeckel nicht finden.

Herr Lebherz hat mir diesen ohne große Probleme zur Verfügung gestellt.
Danke dafür!!

22 aprile 2025
Non scritta su invito
Valutata 1 stelle su 5

Kundenservice Unterirdisch

Mir wurde eine nachweislich gebrauchte Lampe geschickt, Bilder und Zeugennachweise liegen vor. Der Firmeninhaber Andreas Lebherz reagiert arrogant und nicht verständnisvoll oder entschuldigend sondern will mich auch noch für Dumm verkaufen. Ein einfaches "sorry wir haben ihnen aus versehen eine gebrauchte Rücksendung geschickt".....hätte gereicht. Aber dieser Typ.... ist der "ich brauche
keine unbequemen Kunden die Fehler reklamieren" par excellence Geschäftsinhaber. Naja egal MAG Lite ist ein gutes Produkt und die Amerikaner werden wissen wie sie mit Andreas umgehen sollten. Deshalb schreibe ich alles noch mal an die Hauptzentrale in Englisch und werde meinen Kommentar weit streuen.

28 febbraio 2025
Non scritta su invito
Valutata 1 stelle su 5

Switch Failure, Again!

Despite previous problems with Maglite torches, I foolishly purchased a Mag-Tac. Once again, after only a few months of limited use, the switch failed, rendering the torch useless.

3 gennaio 2025
Non scritta su invito
Valutata 1 stelle su 5

Produktgarantie nicht fähig.

Ich rufe Maglite aus wegen der Verwaltung der Produktgarantie. Das garantie ist relativ einfach aber die Wahrscheinlichkeit ist hoch, dass es nicht funktioniert.

Eine Website, die sich dieser „beschränkten Garantie“ widmet, die die Taschenlampe, ein hohles Rohr mit Glühbirne und Netzschalter, abdeckt, verkündet stolz, dass Ansprüche anerkannt werden. Die Wahrheit sieht ganz anders aus: Verweigerung des Austauschs ohne vollständige Dokumentation unter Hinweis auf eine Zeitspanne von zehn Jahren, daher die „Einschränkung“ der „Garantie“, Hinweise zum Austausch Batterien, voreilige Schlussfolgerungen über die Fähigkeit des Besitzers ziehen, Batterien „richtig“ auszutauschen, und den Besitzer so ansprechen, als wäre er oder sie neun Jahre alt. Abschließend bitte ich um Verständnis dafür, dass der Anspruch abzulehnen ist.

Nachdem man nach vielen Jahren eine gute Taschenlampe gefunden hat, landet die Maglite aufgrund der Garantie und der Verwaltung des Produkts leider auf dem Haufen kaputter Elektrogeräte. Fazit: Vermeiden Sie Maglite, das Unternehmen tappt im Hinblick auf die Kundenbeziehungen im Dunkeln.

20 novembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Maglite is not Maglite you know in the past!

I have purchased ML150LR(X) MAG CHARGER RECHARGEABLE LED FAST-CHARGING MAGLITE FLASHLIGHT for $120. It doesn’t work. The cradle is crap of cheap plastic. I smell burn on first time battery charging.

I wrote a review describing what happened to me. They are hiding my one star review on the product page to scam potential customer. Tried again, and eventually concluded that they are blocking one and two stars reviews to be appeared to the public. I doubt in their full and four star reviews!

Their customer service is just like ok but there is no sign of cooperation and assistance and really intent to help as you feel when you deal with respective and good businesses.

Please be aware. I think Maglite became something from the past!

5 gennaio 2024
Non scritta su invito
Valutata 1 stelle su 5

My flashlight

My flashlight, brand new, less than an hour use, two sets of fresh batteries, no misuse, started cutting off inexplicably. My first warranty email went completely unanswered. My second email was less than satisfactory, borderline insulting. The warranty is a huge process to send it back at your cost, with again your contact information and yet another description of the problem, to see what they might want to even do for your case. It's costly, time intensive and poor customer service. It's not easy, fast and streamlined. Maglite makes it exceptionally difficult in standing by their products.

15 novembre 2023
Non scritta su invito
Valutata 1 stelle su 5

Complete Garbage

Complete Garbage! Buy throw aways because if you buy mag light you’ll be throwing it away anyway. Warranty means nothing to mag light!

24 ottobre 2023
Non scritta su invito
Valutata 1 stelle su 5

I have bought several mag lite…

I have bought several mag lite flashlight. My last purchase, the flashlight has defective circuits where it blinks. I have sent Mag Lite USA messages and they do not respond, meaning their 10 year warranty does not exist.
I will never again buy a Mag Lite.

3 aprile 2023
Non scritta su invito
Valutata 1 stelle su 5

Sales Deparment is not cooperative

i am placing my order again and again ...You guys canceled my order. You don't tell me about my problem on calls.
why did you guys cancel my order???.you said It could be something like the billing address isn't in the U.S .or we suggest that you contact your bank to clear up any issues before placing a new order. i am using another payment card for order but still its not working .

13 maggio 2023
Non scritta su invito
Valutata 1 stelle su 5

ABSOLUTE JUNK

Absolute Junk! 😤
Bought a very expensive and large Maglite torch. Used one lot of batteries until replacement time came & then the issues came about. I simply cannot remove the large batteries from the torch, rendering it completely useless and for the bin. And No they haven’t leaked & they’re decent Duracell batteries. A complete waste of good money which could’ve been spent on a decent torch elsewhere. I’ve tried prizing them out but they’re stuck flush inside of the torch. I’ve tried scalding hot water (which isn’t ideal) but had to resort to desperate measures to remove them. I’ve tried smacking the torch against the stair case, but as it’s big and heavy I’m worries I will do damage to stairs. If you want a decent torch that will last more the one battery life look elsewhere. No known UK way of contacting them either. POOR! 👎🏼

4 ottobre 2022
Non scritta su invito
Valutata 2 stelle su 5

Cold maglite problems

I have a model ML50L maglite flashlight. The light will not work when it is about 35 degrees F. At this temperature it will come on for a few seconds and turn off. I sent it to the warranty department with an explanation of the problems. They cleaned the on/off switch and returned it, stating that nothing was wrong. I put it in the refrigerator and cooled it down. Still does not work. Guess it was too complicated for the warranty specialist. Good light if you live in a continuously warm climate. Otherwise it is not dependable. Would send it back but don't want to waste another $6.00 in shipping

10 marzo 2022
Non scritta su invito
Valutata 1 stelle su 5

Unfortunately Maglite Warranty is not…

Unfortunately Maglite Warranty is not worth the paper it is written on if you live in the UK.

You will be asked to contact Burton McCall Ltd and they are completely uninterested in any problems.

After being happy with many cheaper Maglites over the years, I purchased a LED pro version which is not cheap! The battery cap became stuck and without even looking at it Burton McCall Ltd using some sort of telepathic powers decided battery leakage is the problem which is not covered under warranty.

Since looking online lots of people seem to have the same problem with the battery cap which makes me question is it thousands of batteries going faulty around the world or is it a bad design!!!

18 ottobre 2020
Non scritta su invito
Valutata 5 stelle su 5

LED torch went pants up

LED torch went pants up. Quick email, return, replacement promptly received. Rare and very welcome slice of customer service excellence in this day and age.

21 giugno 2019
Non scritta su invito

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