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Valutata 1 stelle su 5

I find it unacceptable that customers can be publicly embarrassed in the name of theft prevention when they have done nothing wrong. During my recent visit, I purchased four packets of chip... Leggi di più

Valutata 1 stelle su 5

At a time when many Canadians are actively trying to buy less US products, Loblaws has replaced its longtime Canadian made salad brand "Ziggys" with made in USA "Reser's". This means many of us will... Leggi di più

Valutata 1 stelle su 5

Awful company!! Greed is there number one priority. Crazy prices, really bad customer service, and management that never gives a crap about anyone. Go to Nofrills instead good people and save your mon... Leggi di più

Valutata 1 stelle su 5

Every time I try to apply for an employment opportunity the AI doesn’t under What you are asking. Ex: I didn’t receive a 6digit code , so I asked Alexia to send another it doesn’t understand the com... Leggi di più

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TrustScore 1.5 su 5

177 recensioni

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(177)

38 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Racism at loblaws

i visited a Loblaws branch, well multiple but this specific location really had me questioning their customer service. Its honestly a shame that we are still discriminating people based on races till this day. I usually shop at Hakams Independent Grocer a Loblaws branch, close to my home; where I've constantly faced discrimination by managers specifically the store manager who's short and Indian and another manager, description wise; old bald Asian man. when i always enter the store i always get discriminated by the Indian store manager, i'm always stared at and followed as if i'm shoplifting when i got no reasons for him to be suspicious in the first place. I've confronted him before and he just rolled his eyes and brushed the conversation off. He doesn't know how to do his job as a store manager, as i've never seen him actually work. i see him talk to his employees in horrible tones of voice, never heard a please or thank you, then spends most of his time standing by the door. the place feels miserable for employees who have to rely on him. every time he speaks to his employees they leave looking miserable and its clear why. When it comes to checkouts i usually see the other manager who's of Asian descent and on the older side who's always talking in the rudest tone, yelling at employees, and very impatient with customers like myself. There's a lot i can speak on this but this store really needs to be investigated because there is absolutely no way this is going on and owners are doing nothing about it at all. This is always happening consistently so i cant put a specific date on this matter. the employees are the sole reason the store is running the way it is, without them the store would not function but managers dont seem to recognize anybody but their own egos. Not speaking on behalf of all the managers because there are good managers there as well but clearly there is a couple who need to be taught on how to manage.

3 marzo 2026
Non scritta su invito
Valutata 1 stelle su 5

The Thai spring rolls $5 now 11.49!!!!!!!

The Thai spring rolls I bought for months at superstore Saint Albert were five dollars today they were asking 11.49 this is more than ridiculous. Of course I didn’t buy them and I don’t know who’s going to spend that money for 14 skinny little spring rolls. I don’t see how superstore justifies this.

4 maggio 2026
Non scritta su invito
Valutata 2 stelle su 5

Price Gouging Scammers

Good quality produce but horrible Pricing! The fact that you can shop for half price at NoFrills or FreshCo and people STILL go to Loblaws/Provigo is appalling. Wake up folks!

29 maggio 2025
Non scritta su invito
Valutata 2 stelle su 5

PC Shepherds Pie

The PC Product PC Shepherds Pie was the worst and most expensive waste of money on a very inferior product. Very dry, mostly potatoes, little vegetables but a magnifying glass with find some.

28 aprile 2026
Non scritta su invito
Valutata 1 stelle su 5

I have been trying to change my phone…

I have been trying to change my phone number on the PC OPTIMUM
app for about 3 weeks now and have talked to 2 people from customer service. I have also spent almost 16 hours on hold waiting to speak with someone. Because I can't change my phone number, I can't get into my app because my 2 step verification is going to a wrong number. I've had one email from Loblaws support people and have replied to it and have received nothing in response. I have never had such poor customer service in my life. I even called in the middle of the night and got a message that said they were experiencing higher than normal call volumes. This is when the offices are closed. How does that happen. I worked for Shoppers drug mart for 15 years and have never seen such crap service.

9 aprile 2026
Non scritta su invito
Valutata 1 stelle su 5

Not for everyone

New to West Vancouver, I started shopping at Loblaws. For the most part, I found the store generally fine. It was the Sunday before Passover that I got a rude awakening. After shopping up and down the aisles twice and not seeing ANY products for Passover, I asked an employee on the floor where I could find the products. The employee didn't know what Passover is. No big deal. He went to another employee who also did not know, so she called a manager over. The manager approached me and I asked where the Passover items were. She said, "We don't order that stuff". I was a bit taken aback and asked why, when it's a well-known holiday. She said, "I don't know why and I can't sell you what we don't have. Have a nice day." I tried calling the headquarters but could not get through.

29 marzo 2026
Non scritta su invito
Valutata 1 stelle su 5

I purchased onions from McKnight real…

I purchased onions from McKnight real Canadian superstore , Calgary .the quality of onions was too bad that I have to garbage it.its just not about onions but most of the produce items are of bad quality .If you guys give the produce at higher prices please give the quality too .

26 marzo 2026
Non scritta su invito
Valutata 1 stelle su 5

When a company kills a good thing

When a company kills a good thing, it sucks. But also, loyalty doesn’t mean what it did before. Which is why I hope I’m not the only one bailing on a company that bailed on its customers more and more over the years. PC redemption when ordering through Express? Down. Customer service? Inconsistent nothings. Quality? Not at all. Price fluctuations day to day to make items look like they’re a deal? Daily. Pay for Insider’s to benefit from Express service? Service outage due to possible hack and or faulty points redemption programming.

1 marzo 2026
Non scritta su invito
Valutata 1 stelle su 5

Once in awhile my wife and shop at…

Once in awhile my wife and shop at either NoFrills or Loblaws Superstores. We are really stunned by the prices. In addition we are really upset by the miniscule print size of the origin of the product, especially considering how we try to boycott US products. These are the two main reasons the vast majority of grocery purchases are at Costco.

23 febbraio 2026
Non scritta su invito
Valutata 1 stelle su 5

I have been shopping at Loblaws for over 5 years

I have been shopping at Loblaws specifically the store in Bowmanville for many years. However, I recently had an unfortunate encounter with one of your store's staff. I was so troubled by it that I feel it necessary to report the incident. I was to say at the least disgusted at this particular employee who treated me in such a degrading manner. I am appalled that this employee could have been even hired. When I asked to speak to her manager she gave me a smirk and a condescending look as if she was the owner. I would like to file a formal complaint to head office to bring to their attention the situation as well as give the employee's name.

1 febbraio 2026
Non scritta su invito
Valutata 1 stelle su 5

Loblaws owners have bcome the BIGGEST…

Loblaws owners have bcome the BIGGEST ,GREEDIES,SELFLESS,SELFISH,GOUGING company in Canada in rhe history of Grocery price as rhey keep raising prices to an unafordable price for any family to.keep up with.
This owner thinks about their own needs and wealth over keepiing prices down..
There is no need for prices to be this high in Canada
Canada has a massive food chain from cattle to corn raised right here in Canada..
YOU ARE A GREEDY COMPANY STARVING THE POOR AND MIDDLE CLASS CANADIANS..Looking out for the rich..

24 dicembre 2025
Non scritta su invito
Valutata 1 stelle su 5

I purchased a can of blue menu kidney…

I purchased a can of blue menu kidney beans and when I poured them in my chili there was only less than half a can.
Terrible customer support from
Loblaws. They want me to dig through my recycling and bring the can back to the store.

Talk about terrible customer service

11 dicembre 2025
Non scritta su invito
Valutata 1 stelle su 5

This is a company who has had and is…price gouging

This is a company who has had and is having to pay millions for price gouging like bread over the past 20 years!
My issue is the tariffs, when Trump raised tariffs (and I am talking coffee here) Loblaws had raised coffee before Trump had quit speaking, even though they had coffee in the stores that was bought before the tariffs, now tariffs have been taken off and today coffee was higher than ever!!!! It is no wonder the store was boycotted several times and I will continue to boycott, you are not worth people shopping at any location.

19 novembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Terrible customer service

Terrible customer service. Loblaws needs to learn from more successful companies, which sadly are often American based. Canadian customer service is decades behind what it means to provide good customer experiences. The loblaw's store on Leslie Street and Lakeshore is the worst.

18 novembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Club Sized but not Club Priced

I purchased a Club Sized PC Vanilla Yogurt. You'd think that the 1kg. Club Size would comparatively work out to be less than the 750 g. size. Not so. 16% more expensive per gram to purchase the Club Size. Shocked to find this out when I checked out. The Club Size had no pricing at the cooler section when purchasing it. I wonder why? Online customer service was a bust in attending to this complaint. Come on Loblaws Do Better!!

11 novembre 2025
Non scritta su invito

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